Troubleshooting Guide How to Fix an Unresponsive OnePlus Ace 2 Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive OnePlus Ace 2 Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive OnePlus Ace 2 Screen


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Smart devices have become an integral part of our lives, and OnePlus Ace 2 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, OnePlus Ace 2 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with OnePlus Ace 2 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a OnePlus Ace 2 phone with an unresponsive screen.

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What causes the OnePlus Ace 2 Screen unresponsive?

The OnePlus Ace 2 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a OnePlus Ace 2 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the OnePlus Ace 2 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the OnePlus Ace 2 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some OnePlus Ace 2 Nord 2 users have reported this issue.

  • After Dropping the Phone: If a OnePlus Ace 2 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the OnePlus Ace 2.

Overheating, physical damage, and manufacturing defects are some common causes of OnePlus Ace 2 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a OnePlus Ace 2 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the OnePlus Ace 2 device

restart realme smartphone

Restarting the OnePlus Ace 2 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different OnePlus Ace 2 models, there may be additional solutions to consider:

Check the Phone’s Temperature

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realme phone temperature

Sometimes, a OnePlus Ace 2 phone’s screen, specifically OnePlus Ace 2 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

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How to avoid OnePlus Ace 2 Screen being unresponsive?

To avoid OnePlus Ace 2 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your OnePlus Ace 2 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your OnePlus Ace 2 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

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Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your OnePlus Ace 2 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

OnePlus Ace 2 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, OnePlus Ace 2 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the OnePlus Ace 2 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific OnePlus Ace 2 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Full Guide: How To Fix Connection Is Not Private on OnePlus Ace 2

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

Your connection is not private error on Android.

Some common factors that could trigger the “your connection is not private” on Chrome Android error:

  1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

  1. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

  1. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

  1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

  1. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

  1. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your OnePlus Ace 2’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

  1. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

  • Step 1: Open and launch Chrome.
  • Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
  • Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

Clear the browser's cache and data.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the OnePlus Ace 2 device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

  • Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your OnePlus Ace 2. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool.

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  • Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

Select the problem and begin the repair.

  • Step 3. Fill in the OnePlus Ace 2 device Details

The platform will detect your OnePlus Ace 2’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

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Confirm your OnePlus Ace 2's details.

  • Step 4. Activate Download Mode

Follow the instructions to put your OnePlus Ace 2 into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware.

  • Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

Confirm the repair process.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

  • Step 1: Go to your OnePlus Ace 2’s Settings > Date & Time.
  • Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Check and fix the Android's date and time.

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Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

  • Step 1: Go to your Android Settings.
  • Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Perform a factory reset.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your OnePlus Ace 2s.

How To Unbrick a Dead OnePlus Ace 2

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Discovering your phone died, especially among OnePlus Ace 2 models, can be disheartening. Looking online for ways to unbrick your Oneplus 8T can take up so much of your time. The unavailability of your device can disrupt your routine and connectivity. However, unbricking is the crucial solution to regain the functionality of your OnePlus Ace 2 device.

This guide teaches effective methods to unbrick your OnePlus Ace 2. The page will also discuss the early warning signs and healthy habits to prolong your OnePlus Ace 2. Read below to learn more.

Part 1. Early Warning Signs of a Hard-bricked One Plus Device

When a phone “bricks,” the OnePlus Ace 2 device becomes completely unusable and non-functional. It essentially turns into a “brick.” A bricked OnePlus Ace 2 device can be preceded by certain warning signs that you should be attentive to. Here are some of them below.

  • **Corrupted Device and Boot Failures.**If your OnePlus Ace 2 freezes or fails to boot up properly, it can indicate underlying software issues that might lead to bricking.
  • **Inability to Enter Fastboot Mode.**If you find it increasingly challenging to access the fastboot mode, it could signify impending trouble.
  • **Consistent Black Screens.**Experiencing recurring black screens could indicate problems within the operating system. In the long run, this might escalate to bricking.
  • **Unexpected Reboots and Crashes.**Frequent and unprovoked reboots, app crashes, and system instability might point toward software inconsistencies. Similar to consistent black screens, this could eventually lead to bricking.

Common Reasons for Your OnePlus Ace 2 Phone To Be Bricked

Understanding the factors that can trigger bricking in OnePlus Ace 2 devices is essential for preventing such scenarios.

Failed Updates or Interrupted Installations

When a firmware update is interrupted due to power loss, sudden device shutdown, or other disruptions, it can result in incomplete software installation and potential bricking.

Unauthorized User Modifications

Engaging in root access, flashing custom ROMs, or applying unsupported system modifications can destabilize the OnePlus Ace 2 device’s software, paving the way for bricking.

Incorrect Bootloader Unlocking

Mishandling the process of unlocking the bootloader, a crucial step for customization can lead to system inconsistencies and eventual bricking.

Compatibility Issues With Custom Software

Installing unofficial custom software, such as custom recoveries or third-party kernels, might not be compatible with the OnePlus Ace 2 device’s hardware or official software. That can cause conflicts that can lead to bricking.

Malware or Virus Infiltration

The presence of malicious software can cause significant disruptions to the OnePlus Ace 2 device’s functioning. It can lead to bricking if left unchecked.

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Part 2. How To Unbrick One Plus Device Using Various Methods

The solutions below to unbrick your Oneplus are helpful methods to revive your device. Here’s an overview of these methods.

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Method 1. Restore With Recovery Mode

Restoring using Recovery Mode can solve most problems that cannot be solved with a normal phone restart. Here’s how.

  • Step 1: Turn off your OnePlus Ace 2 device. Press and hold the Power button and Volume Down until the OnePlus Ace 2 logo is displayed.

oneplus recovery mode access

  • Step 2: Move through the menu using the Volume Up and Volume Down buttons until you reach Recovery Mode. Press the Power button to choose it.
  • Step 3: Select the Wipe data/factory reset option. Choose Yes to proceed and wait for the process to finish. Choose Reboot system now to see the results.

wipe date on oneplus

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Method 2. Contact the Manufacturer

Engaging OnePlus Ace 2’s official support can provide insights and potential solutions. This is advantageous if your device is under warranty.

Method 3. Professional Repair Shops

Certified repair shops have the expertise to diagnose and address bricking issues, offering tailored solutions.

Method 4. Software Tools

Leveraging specialized software tools like Wondershare Dr.Fone - System Repair (Android) simplifies the process, even for non-technical users.

Part 3. Healthy Habits To Consider To Prolong Your One Plus

Maintaining the longevity of your OnePlus Ace 2 device requires adopting proactive habits. Here are vital tips to consider.

  • **Regular Software Updates.**Keep your OnePlus Ace 2 up to date with the latest firmware releases. These updates often include security patches, bug fixes, and feature enhancements contributing to overall device stability.
  • **Battery Care.**Avoid frequent deep discharges and overcharging. Use original charging accessories and refrain from exposing the OnePlus Ace 2 device to extreme temperatures.
  • **App Management.**Review and uninstall apps you no longer use. This reduces clutter and conserves system resources, promoting smoother device operation.
  • **Cache and Storage Cleanup.**Clear app caches and delete unnecessary files from your device. It optimizes storage space and prevents sluggishness caused by excessive data accumulation.
  • **Screen Protection.**Apply a screen protector and sturdy phone case to shield your device from scratches, cracks, and impacts. This safeguards the physical integrity of your OnePlus Ace 2.
  • **Safe Charging Practices.**Avoid using your device while charging, as this generates excess heat. Also, refrain from using non-certified chargers, which can harm the battery and device components.
  • **Avoid Overloading the OnePlus Ace 2 device.**Limit multitasking and avoid running too many apps simultaneously. This minimizes strain on the OnePlus Ace 2 device’s RAM and processor, ensuring smoother performance.
  • **Privacy and Security.**Implement robust, unique passwords and enable biometric authentication methods. Regularly review app permissions to enhance data privacy.

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Tips: Unlock Your One Plus 6, 8T, or 10 Pro With Dr.Fone - Screen Unlock (Android)

Dr.Fone - Screen Unlock (Android) is powerful software designed to unlock OnePlus Ace 2 devices quickly. This tool is compatible with various OnePlus Ace 2 models, including the OnePlus Ace 2 6, OnePlus Ace 2, and OnePlus Ace 2 10 Pro, ensuring a wide support reach.

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How To Unlock Your One Plus With Dr.Fone - Screen Unlock (Android)

Below is a guide on unbricking the OnePlus Ace 2 models using Dr.Fone - Screen Unlock (Android).

Step 1: Access Screen Unlock > Android

Navigate to the Screen Unlock section and select Android. Proceed by clicking on the Unlock Android Screen option.

access remove screen lock function

Step 2: Choose Your Device Brand and Initiate Data Wipe

Identify your device brand for unlocking the screen. After selecting your device brand, you will be prompted to enter a specific mode. Once in this mode, Dr.Fone will commence the Android screen unlock process.

select brand in use

Step 3: Successful Screen Unlock

Allow the unlock process to run its course. If unsuccessful, click ‘Try Again’ for a second attempt. Upon successful screen unlock, click ‘Done’.

android screen unlocked

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You May Also Like:

How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update

iPhone Got Bricked? Here Is The Real Fix To Unbrick It!

How to Fix It If Your OnePlus Ace 2 Phone Got Bricked?

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Conclusion

For OnePlus Ace 2 owners, your device’s revival rests in your hands. By embracing the abovementioned methods, you can reclaim your device from its bricked state. Act decisively to unbrick your OnePlus Ace 2 device and relish its seamless performance again.

For those who find themselves locked out of their OnePlus Ace 2 devices, there’s a reliable solution at your fingertips. Try Dr.Fone - Screen Unlock (Android) to regain access to your device swiftly and securely.

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  • Title: Troubleshooting Guide How to Fix an Unresponsive OnePlus Ace 2 Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 11:58:10
  • Updated at : 2024-07-31 11:58:10
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-oneplus-ace-2-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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