Troubleshooting Guide: How to Fix an Unresponsive Oppo A78 5G Screen

Smart devices have become an integral part of our lives, and Oppo A78 5G phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Oppo A78 5G phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Oppo A78 5G phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Oppo A78 5G phone with an unresponsive screen.

What causes the Oppo A78 5G Screen unresponsive?

The Oppo A78 5G screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Oppo A78 5G phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Oppo A78 5G 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Oppo A78 5G screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Oppo A78 5G Nord 2 users have reported this issue.

• After Dropping the Phone: If a Oppo A78 5G phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Oppo A78 5G.

Overheating, physical damage, and manufacturing defects are some common causes of Oppo A78 5G screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Oppo A78 5G Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Oppo A78 5G device

Restarting the Oppo A78 5G device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Oppo A78 5G models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Oppo A78 5G phone’s screen, specifically Oppo A78 5G 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

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Reset to Factory Settings

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A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Oppo A78 5G Screen being unresponsive?

To avoid Oppo A78 5G screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Oppo A78 5G phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Oppo A78 5G device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Oppo A78 5G phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Oppo A78 5G phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Oppo A78 5G phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Oppo A78 5G device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Oppo A78 5G models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Why Is My Oppo A78 5G Offline? Troubleshooting Guide

Ever had your Oppo A78 5G claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Oppo A78 5G offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Oppo A78 5G. Let’s get started.

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Part 1: Why Does My Oppo A78 5G Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Oppo A78 5G showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Oppo A78 5G. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Oppo A78 5G offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Oppo A78 5G can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Oppo A78 5G might be overly restrictive, preventing the Oppo A78 5G device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Oppo A78 5G back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

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Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Oppo A78 5G say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Oppo A78 5G offline on Android,” ensuring a smooth and functional Android experience.

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• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Oppo A78 5G. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

• Step 3: Confirm your device details

The platform will detect your Oppo A78 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4: Download firmware.

Follow the instructions to put your Oppo A78 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Oppo A78 5G can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Oppo A78 5G Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Oppo A78 5G or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Oppo A78 5G connected and free from problems and issues.

Part 1: Restart your Oppo A78 5G

Begin by powering off your Oppo A78 5G and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

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Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

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Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Oppo A78 5G. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

1. Go to your internet router and check the indicator lights
2. While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
3. Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
4. Call up your internet provider to see if there’s an internet connection issue in your area
5. Open your web browser and log into your router settings to ensure your Oppo A78 5G is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

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If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Oppo A78 5G itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Oppo A78 5G, but the basic process goes as follows;

1. Turn off your Oppo A78 5G by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Oppo A78 5G device is completely off
2. Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
3. You will see the words ‘Safe Mode’ appear on your screen as the Oppo A78 5G device loads
4. Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Oppo A78 5G itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

1. If using an Android Wi-Fi adapter, make sure all the Oppo A78 5G device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
2. If you’re using a router adapter, make sure it’s set up properly, and your Oppo A78 5G is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
3. Whichever method you’re using, try disconnecting your Oppo A78 5G and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Oppo A78 5G needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Oppo A78 5G. Here’s how to check on your Oppo A78 5G to make sure everything is correct.

1. Tap the Settings menu option, followed by Wi-Fi on your Oppo A78 5G
2. Turn on your Wi-Fi network and connect it to your router
3. Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
4. Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Oppo A78 5G. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Oppo A78 5G to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

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Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

1. Get another Android or iOS phone or tablet
2. Open the Settings menu and connect to the Wi-Fi network you’re having problems with
3. Enter the password and connect to the network
4. Open a web browser on the phone and try loading a web page
5. If the page loads, you know the Wi-Fi network isn’t the problem
6. If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

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Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

1. Log onto your computer and open your Wi-Fi settings
2. Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
3. Change the password to something complicated using all available digits and characters
4. Save the password and restart the router to disconnect all devices
5. Now connect your Oppo A78 5G to the router using the new password

Part 10. Reset network settings on Android


Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Oppo A78 5G, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Oppo A78 5G;

1. From the home screen of your Oppo A78 5G, open the Settings menu
2. Tap the Backup & Reset option
3. Tap the Reset Network Settings option
4. Tap the Reset Network option
5. If you need to, enter the PIN number or passcode for the Android device, and the Oppo A78 5G device will confirm the reset has taken place
6. Reconnect your Oppo A78 5G to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Oppo A78 5G, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

1. Turn off your Oppo A78 5G
2. Turn it on by holding down the power button, volume button, and home button
3. When your phone vibrates, let go of the Power button, but continue to hold the volume button
4. When a menu is displayed, use the volume buttons to navigate the menu
5. Select the Android System Recovery option, followed by Wipe Cache Partition
6. Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Oppo A78 5G. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

1. Open the Settings menu on your Oppo A78 5G
2. Navigate to System > Advanced > Reset Options
3. Tap the Reset phone option, and enter your PIN code if required
4. Tap Erase Everything
5. Wait for your phone to complete the process
6. Restart your device and connect to the internet

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