Troubleshooting Guide How to Fix an Unresponsive Oppo K11x Screen | Dr.fone
Troubleshooting Guide: How to Fix an Unresponsive Oppo K11x Screen
[![](https://drfone.wondershare.com/daisy-raine.jpg)](https://drfone.wondershare.com/author/daisy-raine/)Smart devices have become an integral part of our lives, and Oppo K11x phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.
However, like any other electronic device, Oppo K11x phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.
This article will discuss some valuable solutions for dealing with Oppo K11x phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Oppo K11x phone with an unresponsive screen.
What causes the Oppo K11x Screen unresponsive?
The Oppo K11x screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:
During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Oppo K11x phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Oppo K11x 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the Oppo K11x screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Oppo K11x Nord 2 users have reported this issue.
After Dropping the Phone: If a Oppo K11x phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Oppo K11x.
Overheating, physical damage, and manufacturing defects are some common causes of Oppo K11x screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.
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The common solutions to solve a Oppo K11x Screen unresponsive
Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:
Restart the Oppo K11x device
Restarting the Oppo K11x device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.
Check the Charging Port and Battery
Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:
Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.
Step 2: Try a different charger or cable to see if the issue is with the charging accessories.
Contact the Pros
If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.
For different Oppo K11x models, there may be additional solutions to consider:
Check the Phone’s Temperature
Sometimes, a Oppo K11x phone’s screen, specifically Oppo K11x 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:
Step 1: Go to Settings > Battery > Battery Temperature.
Step 2: If the phone is overheating, let it cool down before using it again.
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Reset to Factory Settings
A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:
Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.
Step 2: Follow the on-screen instructions to reset the phone.
Replace a New Screen
If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:
- Contact a professional repair center or the manufacturer for replacement parts and installation.
How to avoid Oppo K11x Screen being unresponsive?
To avoid Oppo K11x screen being unresponsive, here are some suggestions based on the possible causes:
Check Software Updates on Time
Make sure to regularly check for and install software updates on your Oppo K11x phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.
Check Hardware from Time to Time
Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.
Avoid extreme temperatures
Keep your Oppo K11x device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.
Keep the screen clean
Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.
Reduce the number of running apps
Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.
Use Wondershare Dr.Fone to Repair or Manage Your Data
Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.
By following these suggestions, you can help prevent screen unresponsiveness on your Oppo K11x phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.
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Conclusion
Oppo K11x phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Oppo K11x phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.
To deal with an unresponsive screen, users can try restarting the Oppo K11x device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Oppo K11x models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.
8 Ultimate Fixes for Google Play Your Oppo K11x Isn’t Compatible
Nowadays, keeping yourself informed about the newest apps and features is essential. Have you encountered the error message “Google Play your device isn’t compatible with this version?” When attempting to download or update an application, this problem can pose a significant obstacle. The good news is that you can now alleviate those concerns.
In this article, we delve into how to resolve the “your device isn’t compatible with this version Google Play” error. It will discuss the top 8 ultimate fixes for this vexing issue that many Android users face. From practical tips to advanced solutions, this article aims to empower you with the knowledge to overcome this challenge.
Part 1: Reasons Behind Your Device Isn’t Compatible With This Version Play Store
Encountering the frustrating “your device isn’t compatible with this version Google Play“ error can be disruptive. That’s why it is essential to go through the underlying reasons causing this compatibility issue:
1. Outdated Operating System Firmware
One of the primary culprits behind the compatibility error is outdated OS firmware. App developers release updates to keep up with the latest features and security patches. That’s why an obsolete OS version on your device may render it incompatible with the newer app versions available on the Google Play Store.
2. Insufficient Hardware Requirements
Each application has specific hardware prerequisites that your device needs to fulfill. In case your smartphone does not meet the required specifications, you won’t be able to utilize the app. Thus, Google Play Store may restrict access to certain applications, citing compatibility issues.
3. Corrupted Cache Files
Cache files are designed to enhance the speed and efficiency of app loading. Yet, they can sometimes become corrupt. When this occurs, it disrupts the app’s normal operation. Clearing these corrupted cache files is often a crucial step.
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4. Geographic Restrictions
In certain cases, app developers or Google Play itself may impose geographic restrictions. This could lead to compatibility issues if your device is located in an area where the app is restricted. Understanding the geographical availability of an app is vital in finding the root cause.
4. Beta Versions and Unstable Releases
Engaging with beta versions or unstable releases of an app can result in compatibility issues. These versions are typically in the testing phase. That’s why their compatibility with a wide range of devices may not be guaranteed. If you find yourself facing compatibility errors, it’s worth checking if you are in a beta program.
Part 2: 8 Reliable Fixes for Google Play Your Device Isn’t Compatible With This Version
Facing the “Play Store your device isn’t compatible with this version” error is an all-too-familiar setback. However, fear not, as this article will be your guide in resolving this issue. Summarized below are the top 8 solutions to fix this error with ease:
Fix 1: Force Quit Google Play Store
Force quitting the Google Play Store is a simple yet effective first step in resolving compatibility issues. Occasionally, the app may encounter glitches or background errors. These can hinder its proper functioning. Force quitting the Google Play Store and restarting it can often rectify these issues. You can use the following steps to force quit Google Play Store:
- Step 1. On your Oppo K11x, find the Google Play Store and long-press its icon. Press “App info” from the pop-up menu to access the app information screen.
- Step 2. Here, tap the “Force Stop” option to force close the Google Play Store. After a while, relaunch the app to see if the issue is resolved.
Fix 2: Clear Google Play Store Cache
Clearing the cache of the Google Play Store is a targeted solution. It addresses potential compatibility issues arising from corrupted or outdated temporary files. The cache stores data that helps the app load faster. Yet, when these files become corrupted, it can lead to performance issues. Follow these steps to clear the Google Play Store cache and the “device not compatible Google Play” issue:
- Step 1. After finding the Google Play Store on your device, press and hold the icon until a pop-up menu appears. Here, touch the “App info” option to reach the screen displaying information about the app.
- Step 2. Here, press “Storage and Cache,” and on the following screen, tap “Clear cache.” Confirm your action to wipe the cache data. Afterward, access the targeted app again to check if the issue is resolved.
Fix 3: Remove the Google Services Framework’s Cache and Data
The Google Services Framework plays a crucial role in your Oppo K11x. It is essential in the functioning of various Google services, including the Google Play Store. Clearing its cache and data can be an effective method to tackle compatibility issues. Here’s a step-by-step guide on how to remove the Google Services Framework’s cache and data:
- Step 1. Open your device’s Settings and scroll down to tap “Apps.” There, press the “All Apps” options, and on the following screen, choose “Show System” from the top right corner.
- Step 2. Now, find and tap the “Google Services Framework” app and go on to press “Storage and Cache.” Here, use “Clear Cache” and “Clear Storage” to clear its cache and data.
Fix 4: Update the Android OS Version
An outdated operating system is a common factor behind compatibility issues. This case is often used with Google Play Store and other important apps. Maintaining your Oppo K11x’s compatibility with the latest app releases is essential. To ensure your Android operating system is up-to-date, please proceed with the following steps:
Instructions. You will need to start by accessing the Oppo K11x device’s “Settings.” Scroll down to find and press the “System” option. On the following screen, tap “Software Update” to check if an update is available. If there is one, follow the on-screen prompts to update your device’s OS.
Fix 5: Uninstall the Google Play Store Updates
In certain cases, issues with the Google Play Store itself may be contributing to compatibility errors. Uninstalling recent updates can revert the app to its default state. It can potentially resolve the problem. Follow these steps to uninstall updates for the Google Play Store and resolve “device not compatible Play Store” issues:
- Step 1. Using your Oppo K11x’s Settings, access the Google Play Store app in the “Apps” tab. Once on its info page, tap the three dots icon from the top right corner.
- Step 2. From the available options, choose “Uninstall updates.” Then confirm your decision when prompted to delete the Google Play Store updates.
Fix 6: Sideload the Incompatible Android App
If all else fails and the compatibility issue persists, sideloading the app can be a workaround. It means installing the app manually without using the Google Play Store. This approach proves especially valuable for users with a strong determination to access a specific application. Below is a comprehensive, step-by-step tutorial on how to sideload an app:
- Step 1. Long-press the Google Chrome icon to open the app info menu. Navigate to the “Install unknown apps” section. Here, toggle the switch to enable “Allow from this source.”
- Step 2. Afterward, access a reliable, trusted website where the APK for the targeted app is available. Download and install the app to resolve the compatibility issues.
Fix 7: Install a Custom ROM
Have you exhausted other options and are still grappling with compatibility issues? Installing a custom ROM could be a more advanced but effective solution. Custom ROMs are modified versions of Android operating systems developed by the Android community. Engaging in this procedure entails large modifications to your device’s software. It is crucial to comprehend the potential consequences and proceed with caution.
Installing a custom ROM may void your device’s warranty. Moreover, it’s crucial to choose a ROM compatible with your device model. Installing a custom ROM is an advanced solution that should be approached with caution. It has the capability to address compatibility issues. Nevertheless, it demands a certain level of technical expertise and may not be suitable for all users.
Fix 8: Try Using a Third-Party App Store
The final solution to avoid compatibility issues on the Google Play Store is to use a different app store. Exploring alternative app stores can be a pragmatic workaround. Several third-party app stores offer a diverse range of applications. They might provide the desired app without encountering compatibility errors and help avoid the “device not compatible Google Play” error.
You can explore reputable third-party app stores such as Aptoide, Amazon Appstore, GetJar, or SlideME. Ensure the chosen app store is reputable and widely used, minimizing potential security risks. Exercise caution and ensure the legitimacy of the app store to avoid security risks.
Part 3: Is Your Play Store Not Working Properly? Fix It Now With Wondershare Dr.Fone
If you are unable to download any application on your Oppo K11x, it might be because of your Play Store issue. Play Store is the crucial element in your device, providing your facility with many features and functions. Get it fixed by trying Wondershare Dr.Fone – System Repair (Android) tool within a few clicks.
The System Repair tool in Dr.Fone helps you to resolve this issue in your Android Phone with powerful mechanisms and efficient working. It provides a user-friendly interface to fix Play Store Not Working with much ease.
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- Fone – System Repair (Android) allows you to repair your Oppo K11x easily in just a few clicks.
- This tool is also used to resolve the Black Screen of Death issue and Bricked Android devices problem.
- Users can fix their Android devices of any model or brand within minutes.
- With its easy-to-follow guide and steps, no technical expertise is required to use Dr.Fone’s software.
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Steps Involved To Fix Play Store Not Working Properly via Wondershare Dr.Fone
Now, we will be discussing the guide to resolve your “Google Play your device isn’t compatible with this version” errors. Here is how to fix the Play Store not working properly with Wondershare Dr.Fone – System Repair (Android):
- Step 1: Access Wondershare Dr.Fone on Computer
The first thing you need to do is to launch Wondershare Dr.Fone on your PC and access the “Toolbox” panel, followed by the “System Repair” section. Then, select the “Android” device and hit the “Start” button to proceed with the repair process.
- Step 2: Put Device Details and Download the Firmware
After that, you need to enter the Oppo K11x device details like the “Name, Model, Brand, etc.” and put your phone on a Download Mode. Following this step, the firmware will download on its own, and you need to click the “Fix Now” button to install it on your Oppo K11x.
- Step 3: Confirm the Installation and End the Process
In the last step, you will have to put in the code and proceed with the “Confirm” button to initiate the repair process. This may delete all your data in the Oppo K11x device, and once it has ended, select the “Done” button to conclude the process.
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Conclusion
To conclude, encountering compatibility issues like “Google Play your device isn’t compatible with this version,” can be a frustrating roadblock. However, this article has armed you with the knowledge through exploring various fixes. You now possess a toolkit of solutions to overcome the notorious issue. From forced quitting the Google Play Store to exploring the realm of custom ROMs, each fix has been crafted to cater to different user preferences.
For users seeking a comprehensive solution, Wondershare Dr.Fone emerges as a versatile and powerful tool. It goes beyond conventional troubleshooting methods. Its “Android Repair” feature is tailored to address various Android system issues, including those affecting the Google Play Store.
Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Oppo K11x
Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.
In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.
Part 1. Why Spotify Keeps Crashing
Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.
Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.
Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.
Part 2. Spotify Keeps Crashing: Best Fixes
As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.
1. Fix the Spotify Closing Issue by Repairing Your System
The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.
If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.
Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:
- Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
- Step 2: Go to the Toolbox section and select System Repair.
- Step 3: Choose the Android
- Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.
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- Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.
- Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
- Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
- Step 8: The program will automatically download once you put the phone in Download Mode.
- Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.
- Step 10: Type “000000” in the dialog box and click Confirm.
- Step 11: That will start the system reparation, which you can follow on the screen.
- Step 12: Once it finishes, click Doneto complete the system repair.
There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.
The steps for entering Download Mode on an Android phone with the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
The steps for entering Download Mode on Android devices without the Home button are as follows:
- Step 1: Turn off your phone.
- Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
- Step 3: Press the Volume Upbutton to enter Download Mode.
2. Force-Close the App
You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:
- Step 1: Try opening Spotify.
- Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.
- Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
- Step 4: Try opening Spotify again.
3. Re-Login to Your Spotify
The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:
- Step 1: Open Spotify.
- Step 2: Tap Settingsin the upper right corner.
- Step 3: Scroll to the bottom of the settings and tap Log Out.
- Step 4: Tap Log In.
- Step 5: Enter your login credentials.
- Step 6: Tap Loginagain, and you’re in.
4. Restart Your Device
Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Oppo K11x device, but they’re mostly the same. Follow these steps to restart your device:
- Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
- Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.
5. Set Up Your Time and Date
Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:
- Step 1: Open Settingson your Android.
- Step 2: Go to Systemor General Management (depending on your Android model).
- Step 3: Go to Date and Time.
- Step 4: Tap Set Dateand set the correct date.
- Step 5: Go to Set Timeand set the right time.
6. Update Your System Software
Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:
- Step 1: Open Settings.
- Step 2: Go to System or About Phone.
- Step 3: Select System Update.
- Step 4: If there’s an available update, tap
7. Update Your App
If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:
- Step 1: Go to the Play Store.
- Step 2: Search and open Spotify in the Play Store.
- Step 3: Tap Update
8. Free up Storage
Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:
- Step 1: Open
- Step 2: Go to Device Maintenance > Storageor go directly to Storage.
- Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.
- Step 4: Then, you can go ahead and clear as much space as you can.
9. Reinstall Spotify
There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:
- Step 1: Find the Spotify app on your Android.
- Step 2: Hold the app icon.
- Step 3: Then, press Uninstall.
- Step 4: Press OK.
- Step 5: Then, open the PlayStore and find Spotify.
- Step 6: Tap Installto reinstall the app again.
- Step 7: Once it installs, log in to test if it’s working.
10. Check if Spotify Is Down
If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:
- Step 1: Open your web browser.
- Step 2: Type “Is Spotify down” in the search bar.
- Step 3: You’ll see several websites that check real-time app servers and if they’re down.
- Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.
11. Clear the Cache
When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:
- Step 1: Open Settings.
- Step 2: Go to Apps.
- Step 3: Find Spotify and tap it.
- Step 4: Tap Storageor Storage usage.
- Step 5: Tap Clear Cache.
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Conclusion
If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.
We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.
- Title: Troubleshooting Guide How to Fix an Unresponsive Oppo K11x Screen | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:58:48
- Updated at : 2024-07-31 11:58:48
- Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-oppo-k11x-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.