Troubleshooting Guide: How to Fix an Unresponsive Realme 11 Pro+ Screen

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Smart devices have become an integral part of our lives, and Realme 11 Pro+ phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Realme 11 Pro+ phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Realme 11 Pro+ phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Realme 11 Pro+ phone with an unresponsive screen.

What causes the Realme 11 Pro+ Screen unresponsive?

The Realme 11 Pro+ screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Realme 11 Pro+ phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Realme 11 Pro+ 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Realme 11 Pro+ screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Realme 11 Pro+ Nord 2 users have reported this issue.

• After Dropping the Phone: If a Realme 11 Pro+ phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Realme 11 Pro+.

Overheating, physical damage, and manufacturing defects are some common causes of Realme 11 Pro+ screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Realme 11 Pro+ Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Realme 11 Pro+ device

Restarting the Realme 11 Pro+ device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

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Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Realme 11 Pro+ models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Realme 11 Pro+ phone’s screen, specifically Realme 11 Pro+ 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

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A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen


If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Realme 11 Pro+ Screen being unresponsive?

To avoid Realme 11 Pro+ screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Realme 11 Pro+ phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

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Avoid extreme temperatures

Keep your Realme 11 Pro+ device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

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Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Realme 11 Pro+ phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Realme 11 Pro+ phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Realme 11 Pro+ phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Realme 11 Pro+ device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Realme 11 Pro+ models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Fix the Error of Unfortunately the Process.com.android.phone Has Stopped on Realme 11 Pro+

Nowadays, smartphones are integral to life. They serve as your communication lifeline and powerful personal assistant. However, it can be frustrating when a sudden error disrupts our phone’s functionality. One common error Android users encounter is the “Unfortunately, The process.com.android.phone has stopped” error. Fear not if you have come across this error message on your Realme 11 Pro+.

This beginner’s guide is here to help you understand the causes of this problem. It will also provide you with practical “unfortunately the phone has stopped solutions.”

Part 1: Learn Why Unfortunately the process.com.android.phone Has Stopped

The error message “Unfortunately, the process com.android.phone has stopped“ typically appears on Android devices when there is an issue with the Phone app. Issues with underlying processes responsible for handling phone-related functions are also a cause.

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It can prevent you from making or receiving phone calls, accessing contacts, or using other phone-related features. Following are some of the possible reasons why you may encounter this error:

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App or System Update

When you update your device’s OS or the Phone app itself, it is possible to encounter bugs or compatibility issues. These issues can lead to the Phone app crashing and displaying this error message. Sometimes, the updated software may not work with the existing configurations of the Phone app. It results in instability which causes this error.

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App Cache/Data Corruption

The Phone app relies on cached data and stored settings to function properly. If the cache or data of the app becomes corrupted, it can cause the Phone app to malfunction. The reasons include interrupted app installations or updates, improper shutdowns, or software conflicts. As a result, you may see the error message indicating that the process com.android.phone has stopped.

Insufficient System Resources

Android devices need sufficient memory (RAM) and processing power to run apps smoothly. If your device is running low on memory or processing capacity, it may struggle to handle the Phone app and its processes. It can lead to crashes and the error message. Running many resource-intensive apps at the same time also causes this issue. Other reasons include too many background processes that contribute to this error.

Conflicting Third-Party Apps

Third-party apps installed on your device can sometimes conflict with the Phone app. These conflicts can occur for various reasons, such as incompatible app versions. The software bugs within the third-party apps or configurations can also clash with the Phone app. Such conflicts can disrupt the normal operation of the Phone app. The result of all this trigger the error message.

Software or Firmware Glitches

Software glitches or firmware issues can occasionally occur in Android devices. These glitches can affect the functioning of system processes, including the Phone app. They may arise from programming errors and system inconsistencies. Sometimes unexpected interactions between different OS components can also lead to this error.

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Part 2: 100% Working Fixes To Fix Unfortunately the process.com.android.phone Has Stopped

Having been denied access to your Phone can cause a lot of issues. Luckily, many simple fixes to the “process.com.android.phone has stopped“ error exist. These solutions have worked for many users, and by following them, you may be able to resolve the issue too. Given below are the top 8 fixes to resolve this error and restore your device’s phone functions:

Fix 1: Restart/Reboot your Android Device

One of the simplest yet effective solutions to tackle the “Unfortunately, the process com.android.phone has stopped“ error is to reboot your Realme 11 Pro+. Restarting your device can often resolve temporary software glitches or conflicts. This fix requires no technical expertise.

So, it is worth trying before moving on to more complex solutions. Follow the guide below to restart your Realme 11 Pro+ and potentially fix the error:

• Step: Long-press your Realme 11 Pro+’s “Side” key and wait for the power menu to appear. Here, select “Restart” to initiate the reboot of your phone.

Fix 2: Re-insert the SIM Card

There is also a chance that the reason you are seeing this error message relates to the SIM card. A loose or improperly inserted SIM card can cause disruptions in the phone’s communication functions. As a result, you see the “Unfortunately, the process com.android.phone has stopped“ error.

To fix this error, you can remove the SIM card and then re-insert it. If the issue is actually related to a SIM card, the issue will get resolved after you resolve the problem.

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Fix 3: Clear the Cache and Data of the Phone App

The “Unfortunately, the process com.android.phone has stopped“ error is connected to the Phone app. In this situation, clearing the cache and data of the Phone app itself can often resolve the issue. This fix focuses on removing any corrupted or conflicting data within the app.

Once the corrupted data is gone, it will restore the Phone app to proper functioning. Here is how to clear the cache and data of the Phone app on an Android device:

• Step 1: Find the Phone app on your Realme 11 Pro+ and long-press its icon. A small menu will pop up where you need to select “App Info.”

• Step 2: It will lead you to detailed information about the Phone app. Here, press “Storage,” and following that, you will see the “Clear Cache” and “Clear Data” options. Use them in the same order to clear the cache and data of the Phone app.

Fix 4: Disable Automatic Updates Feature

In some cases, this error may occur due to conflicts or compatibility issues with the automatic app updates feature. The automatic update on your Realme 11 Pro+ keeps your apps updated. Disabling this feature temporarily can help resolve the problem.

As a result, you will be able to use the Phone app without interruptions. To disable the automatic updates option on the Google Play Store, you can use the following steps:

• Step 1: Navigate to the Google Play Store app on your Realme 11 Pro+ and launch it. Next, tap on the profile icon in the screen’s top right corner. From the options presented, select “Settings.”

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• Step 2: In Settings, press “Network Preferences” to expand the option. Now, open the “Auto-update apps” settings and enable the “Don’t auto-update apps” option.

Fix 5: Clear All Apps Cache and Data

When dealing with this error, clearing the cache and data of all apps on your Realme 11 Pro+ can also help. Doing this will remove any corrupt or conflicting data that might be causing the issue. This fix targets the overall app ecosystem on your device.

It intends to ensure a clean slate and potentially resolve the error. Use the following guide to clear the cache and data of all apps:

• Step 1: Access your Realme 11 Pro+’s Settings and tap the “Apps” option. It will lead you to all the apps running on your phone. Here, select an app to see detailed app info.

• Step 2: On the app info screen, scroll down and press “Storage.” Now use “Clear Cache” to clean the app’s cache and “Clear Data” to erase the app’s data. Repeat the same process for all the apps installed on your device.


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Fix 6: Clear SIM Toolkit Cache and Data

It is worth considering the SIM Toolkit is a potential source of the problem. The SIM Toolkit is an app that provides functionality related to your SIM card. Its functions include accessing value-added services and managing mobile network settings. Clearing the cache and data of the SIM Toolkit app can help resolve this issue. The steps you need to clear the cache and data of this app are the following:

• Step 1: On your Realme 11 Pro+, find the SIM Toolkit app. After finding it, press and hold its icon until a short menu appears. Choose “App Info” from the available options to access its settings.

• Step 2: Now, you need to tap “Storage” to proceed. On the next screen, first, tap “Clear Cache” to clean the cache, and later press “Clear Data.”

Fix 7: Perform Factory Reset

If all previous fixes have been unsuccessful, performing a factory reset is also an option to resolve this issue. It is a drastic measure that can potentially address underlying software issues. However, it’s important to note that a factory reset will erase the entire data and settings of your device.

So, it’s crucial to back up your important files before proceeding with this fix. By doing so, you can restore your device to its original state and eliminate the error. Use the detailed guide described below to factory reset your Realme 11 Pro+:

• Step 1: Start by launching the Settings app and selecting “General Management.” Here, choose “Reset,” and following that on the next screen, tap “Factory data reset.”

• Step 2: After tapping “Factory data reset,” hit the “Reset” option. Next, enter your Realme 11 Pro+ PIN to confirm the process, and use “Delete All” to start the factory reset process.

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Fix 8: Try Wondershare Dr.Fone - The Best and Most Reliable Android System Repair Tool

It must be a frustrating experience to try one solution after the next and not be able to resolve the issue. In such situations, the best thing you can do is find a tool that can resolve all Android system problems. While there are many options available online, not all are great. The best Android system repair tool currently available is Wondershare Dr.Fone.

Using Wondershare Dr.Fone, you can fix issues like “Unfortunately, the process.com.android.phone has stopped,” Play Store not working, frozen phone, and many more. It is a specialized tool for resolving Android system issues in Realme 11 Pro+ devices with support for all modern Realme 11 Pro+ phones.

Key Features of Wondershare Dr.Fone

• You do not need any technical skills to fix your Android system issues when using Dr.Fone.
• It has the highest success rate in fixing complex software issues related to Android OS.
• Wondershare Dr.Fone supports over 1000 Android models for system repair and can fix most issues within minutes.

Steps To Fix the process.com.android.phone Has Stopped via Wondershare Dr.Fone

All you need to fix your Realme 11 Pro+’s system issues is a computer with Wondershare Dr.Fone installed and your device connected to it. Here is the simplified process of resolving most Android system issues in a matter of minutes:

• Step 1: Link Your Android Device with Wondershare Dr.Fone

To start, connect your Realme 11 Pro+ to your computer. Launch Wondershare Dr.Fone on your computer screen and click on “Toolbox,” located in the left sidebar. From the options available, select “System Repair” and follow it by clicking “Android” on the next screen.

• Step 2: Enter the Required Details of Your Realme 11 Pro+

Click on “Start” to initiate the process, and following that, you will be prompted to provide specific details about your Realme 11 Pro+. These details include the “Brand,” “Name,” “Model,” “Country,” and “Carrier.” Afterward, tick the box that says, “I agree with the warning, and I am ready to proceed,” and click “Next.”

• Step 3: Resolve The process.com.android.phone Has Stopped Issue

The subsequent step involves entering Download Mode on your device, following the on-screen instructions provided by the software. Once your device is in Download Mode, this Android repair toolkit will proceed to download and install the relevant firmware. Now, select “Fix Now” and confirm the repair of your Realme 11 Pro+ by entering the code “000000.”

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Conclusion

To sum the article up, encountering the frustrating error message “Unfortunately, the process com.android.phone has stopped“ can be daunting. However, with the right knowledge and tools, resolving this issue becomes achievable. Throughout this guide, we have explored various troubleshooting methods. These included clearing the cache, rebooting the Realme 11 Pro+ device, and even performing a factory reset.

While there are many options to fix this error, only one is an excellent choice: Wondershare Dr.Fone. With its powerful Android system repair feature, Wondershare Dr.Fone is a reliable solution to resolve this error.

How to Fix Error 495 While Download/Updating Android Apps On Realme 11 Pro+

Error 495 is a common error that occurs while downloading or updating apps from Google Play Store. This error is usually caused by a problem with the Google Play Store, and it can be fixed by clearing the cache and data of the Google Play Store app. If you are experiencing this error, follow the steps below to fix it.

In this article, you will learn why the Android error 495 pops up, possible solutions to bypass, as well as a dedicated repair tool to radically fix error 495.

We always like to explore every new feature or the features that already exist on our devices. We have a tendency to be the master of our device and want to know every bit of the handset. Unexpected errors ruin that experience and it is just frustrating to experience these errors. And the worst part is that we have no idea where we are wrong or what we did that led to the error. Same is the case with the error 495 which occurs due to downloading or updating of Android Apps. You may have spent countless hours on the internet to find the right solution for error code 495 but even after following many of the most guaranteed steps sometimes the error still doesn’t go away.

However, this article will provide you various methods to get rid of the Error 495 play store problem that you face and you will not have to depend on any other sources for your solution.

Reasons for Google play error 495

Android Apps are most commonly downloaded from the Google Play Store with the help of Wi-Fi or Cellular Data. One may come across many types of errors. Mostly the errors come in during the download or update or installing time. Error 495 occurs when the user isn’t being able to download or install an app over Wi-Fi, but the user is able to do the same thing over cellular data.

Technically speaking, the issue is caused when the connection to the Google Play servers, where the app is hosted, times out. Which is unable to resolve by itself.

Also, there could be another reason that it cannot sync with the servers.

Now that we know the possible reasons for the error 495, let us also know how to get rid of it in the sections below.

Solution 1: One Click to Fix error 495 by Android Repair

Tried several methods to make the error 495 disappear, but nothing works? Well, many people have experienced the same frustration. The root cause is that something is wrong with the Android system. You need to have your Android system repaired to fix error 495 in this situation.

Note: Having your Android system repaired may lose existing data on your Android. Backup the data on your Android before the Android repair.

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With Dr.Fone - System Repair (Android) , you can easily fix error 495 in few steps. Here is how:

1. Download, install, and launch Dr.Fone - System Repair (Android). Connect your Android to your computer with a USB cable.

3. Select the option “Repair” > “Android Repair”, and click “Start”.

5. Select the Realme 11 Pro+ device information like brand, name, model, etc., and confirm your selection by typing in “000000”.

7. Press the stated keys to boot your Android in download mode to download the firmware as instructed.

9. After the firmware is downloaded, the program will automatically start to repair your Android.

Solution 2: Clear the Google Service Framework cache to Fix error 495

Step 1:

Go to the “settings” of your device. Once the series of sections comes up, tap on the “APPS” section.

Step 2:

Click on ‘All Apps’ or ‘Swipe to All’ and the open the section named “Google Services Framework App”

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STEP 3:

Open “App Details” and the screen shown in the image should come up on your device. As shown in the image, follow the three steps. First, tap on “Force Stop” and then second, tap on the “Clear Data” option and finally go ahead and tap on the “Clear Cache” option.

Following the above steps should solve your problem of Google Play Error 495. And you can enjoy back to using the apps which you couldn’t download or update due to the Error 495.

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Solution 3: Reset App Preference in Google play Store to Fix error 495

STEP 1:

Go to the settings section in your device. It will be differently placed for different devices and different users.

STEP 2:

Once the Settings section is open. A lot of further sections will pop up. No find the section named “Application Manager” or “Apps”. After locating it, tap on that section.

STEP 3:

Now go ahead and tap or slide to a section named “ALL”.

STEP 4:

After reaching the “ALL” section tap the touch button to open menu/properties and choose an option named “Reset Apps” or “Reset App Preferences”.

There’s no need to be alarmed because on clicking the reset option, the apps won’t be deleted but it is only going to re-set them. And hence solving the Error 495 created in the Google Play.

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Solution 4: Fix Error Code 495 by installing a VPN app

The Error code 495 can be easily removed in another interesting way too. On downloading a Virtual Private Network (VPN) and then operating the play store automatically solves the error 495.

STEP 1:

Install Hideman VPN (using any other VPN will also make it work) from Google Play store. (If the error persists for this app too then download it from a different app store or by using a third-party store).

STEP 2:

Now open the app and select the United States as the country of connection and press the option named Connect.

STEP 3:

Open Google Play Store and Download any app without the Error Code 495 coming in and bothering.

This fix will work for most of the Google Play Errors and not just only The Error Code 495.

Solution 5: Remove your Google Account & Reconfigure it to fix error 495

Removing the Google account and re-configuring it is a very common method adopted to get rid of the Error 495. Adopt the following steps to complete this method.

STEP 1:

Go to the “Settings” section of your device. Like it was mentioned before, different devices and different users will have the placement of the settings section in a different place.

STEP 2:

Go to the accounts section in the settings tab.

STEP 3:

In the accounts section tap on the Google Account part

STEP 4:

Inside The Google section, there’ll be an option called “Remove Account”. Tap on that section, to remove your google account.

STEP 5:

Now go ahead and re-enter/ re-register your Google account and check if the Error 495 still persists.

Now you have completed all the steps and your problem should be solved.

Solution 6: Fix error code 495 by Removing your Google Play Store Data & Cache

One of the best and most accurate methods in the series of various steps in eradicating the Error Code 495 in Google Play Store is by removing the Google play Store Data and Cache. In order to do so follow the steps mentioned below. After following the steps it is guaranteed that the Error code 495 will be done with and you won’t experience any such problems in the future.

STEP 1:

Go to the “Settings” section into your mobile device. The settings can be accessed by scrolling down and pulling down the drop-down menu and most likely the settings app will be on the top-right corner. Otherwise, it will be found after opening the app drawer.

STEP 2:

Once after opening the settings section, select the “Installed apps” or the “Apps” section.

STEP 3:

Find the “Google Play Store” section and select that too.

STEP 4:

Tap on the “Clear data” & “Clear Cache”.

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Doing the above steps will clear your caches of the Google Play Store. Now you have a new google Play store.

Hence in this article, we got to know about the error 495 and the possible solutions to it as well. Also, this article explains how Error code 495 can be removed by 5 different ways. These are the best ways by which you can remove or get rid of the Error Code 495. In case one of the method fails, use the other one to rectify this recurring error 495 on your Realme 11 Pro+.