Troubleshooting Guide: How to Fix an Unresponsive Realme GT Neo 5 Screen

Smart devices have become an integral part of our lives, and Realme GT Neo 5 phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Realme GT Neo 5 phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Realme GT Neo 5 phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Realme GT Neo 5 phone with an unresponsive screen.

What causes the Realme GT Neo 5 Screen unresponsive?

The Realme GT Neo 5 screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Realme GT Neo 5 phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Realme GT Neo 5 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Realme GT Neo 5 screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Realme GT Neo 5 Nord 2 users have reported this issue.

• After Dropping the Phone: If a Realme GT Neo 5 phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Realme GT Neo 5.

Overheating, physical damage, and manufacturing defects are some common causes of Realme GT Neo 5 screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Realme GT Neo 5 Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Realme GT Neo 5 device

Restarting the Realme GT Neo 5 device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Realme GT Neo 5 models, there may be additional solutions to consider:

### Check the Phone's Temperature

Sometimes, a Realme GT Neo 5 phone’s screen, specifically Realme GT Neo 5 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

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Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

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How to avoid Realme GT Neo 5 Screen being unresponsive?

To avoid Realme GT Neo 5 screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Realme GT Neo 5 phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

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Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Realme GT Neo 5 device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Realme GT Neo 5 phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Realme GT Neo 5 phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Realme GT Neo 5 phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Realme GT Neo 5 device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Realme GT Neo 5 models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Fix Can’t Take Screenshot Due to Security Policy on Realme GT Neo 5

“Can’t take screenshots due to security policy” is a screenshot restriction on your Android smartphone. You’ve probably seen this error message before, especially when taking screenshots of banking or video streaming apps. But why do apps and websites block screenshots? It’s actually for your good.

Screenshots can be misused to steal money or pirate copyrighted content. By prohibiting screenshots, apps and websites can help to protect your data and privacy. If you want to learn more, keep reading. This article will explain why apps and websites prevent screenshot capture and why it’s important for security. We’ll also give you tips on how to take photos of apps and websites that don’t let you take screenshots.

Part 1. Can’t Take Screenshots Due to Security Policy on Android? Here’s Why

Why can’t you take a screenshot of something on your phone and get the error message that says, “Can’t take screenshot due to security policy”? Apps and websites turn off or remove the screenshot feature for a variety of reasons, including:

Device Restrictions

Lots of workplaces and schools have rules against taking screenshots on devices used for work or school. Organizations do this to protect sensitive information and prevent data breaches.

Protect Sensitive Information

Say you’re trying to take a screenshot on your Realme GT Neo 5 device, and you get the notification “Can’t take screenshot due to security policy.” Realme GT Neo 5 smartphones are not necessarily the problem.

Some apps and websites, such as banking apps, store private data like financial and credit card details. Blocking capturing screenshots is a way to prevent unauthorized access to confidential information.

Follow Regulations

Some industries and organizations have regulations that need them to protect sensitive data. Financial institutions must protect their customers’ financial information, for example. Disabling screenshots is one way to follow these regulations.

DRM-Protected Content

Android can’t take screenshots due to security policy, especially to prevent piracy. Piracy is the distribution of copyrighted material without permission. It can harm businesses that depend on copyright protection.

To prevent this, you can use DRM (digital rights management) to protect copyrighted content. DRM-protected content cannot be screenshotted or copied.

Prevent Fraud

Scammers and other criminals often use screenshots to commit fraud. For instance, people might send fake screenshots to trick others into sharing personal details or money. Disabling screenshots can help to prevent this type of fraud.

Protect Intellectual Property

Many businesses and organizations have valuable information they want to keep safe, such as trade secrets. Disabling screenshots can be helpful to prevent the theft of this intellectual property.

Protect User Privacy

Some apps and websites allow users to share private information. Some apps, like messaging apps, let users share private info. But there are limits.

You can’t take screenshots due to security policy Whatsapp features, View Once media option. This method stops people from taking pictures of private media chats, protecting users’ privacy.

You Are Using a Secure Folder

Companies design secure folders to protect your most sensitive data from unauthorized access, so screenshots are not allowed within them.

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Part 2. 8 Ways To Take Screenshots When You Can’t Due to Security Policy

If you’re trying to take a screenshot of an app or website with a security policy in place, there’s usually no way to circumvent it. However, there are a few things you can do to take pictures of these apps and website content.

Enable Screen Capture on Android

Sudden “can’t take screenshot due to security policy” notifications, failing to take a screenshot, and a Realme GT Neo 5 user?

If you are using this Android device, you can enable the screen capture feature in the Settings app.

• Step 1: Go to Settings > Apps, then tap the More options icon in the upper right corner.

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• Step 2: Choose Special access > All files access.

• Step 3: Enable Realme GT Neo 5 capture.

Once you have enabled screen capture, you can check if you can take screenshots of any app or website.

Enable Screenshots in Incognito Mode

Apps and websites may prohibit screenshots in incognito mode to protect your privacy. However, you can enable the Incognito Screenshot experimental flag in Chrome to bypass this restriction.

• Step 1: Open Chrome on your Realme GT Neo 5 and type “chrome://flags” in the address bar.

• Step 2: Search for Incognito Screenshot and choose Enabled from the drop-down menu.


• Step 3: Tap Relaunch on the lower right corner of the screen.

Once Chrome has relaunched, you should be able to take screenshots in incognito mode by pressing the power and volume-down buttons at the same time.

Use Google Assistant

With Google Assistant, taking screenshots on your Realme GT Neo 5 is now easier than ever. Just say, “Hey, Google, take a screenshot,” Google Assistant will capture the screen and save it to your gallery.

Use a Third-Party App To Take Screenshots

You can download several applications on Google Play Store if you still can’t take a screenshot due to security policy. Some popular third-party screenshot apps include:

• Screenshot Easy
• Screenshot Tile
• Screen Master: Screenshot Markup

Third-party screenshot apps often use different methods to capture the screen. These might bypass the security measures that prevent you from taking screenshots with the built-in screenshot function.

Capture Your Phone Display With Another Device

If you own another smartphone, you can use it to take a photo of the screen of the Realme GT Neo 5 device you’re trying to take a screenshot of. This is a simple workaround for any security policies that may be in place. To do this, open the camera app on your other smartphone and point it at the screen of the first device.

Check the Banking App Settings for Screenshot Permissions

Some banking apps may turn off screenshots by default, but some may allow them in the settings. To check this, open the banking app and select the settings menu. Look for a setting that allows taking in-app photos. If you find it, enable it to allow screenshots to be taken in the app.

Screen Mirroring

Smart View allows you to display your Realme GT Neo 5 device’s screen on your smart TV, where you can then take a screenshot of the TV to capture the app or website you need.

• Step 1: Swipe down the top of the screen to access the Quick Settings panel.
• Step 2: Tap the Smart View icon.
• Step 3: Select your TV from the list of available devices and tap Start Now.

Alternatively, if you don’t have a smart TV, you can still mirror your phone screen display to your desktop or tablet using the Realme GT Neo 5 Flow app and take a screenshot of your phone’s screen instead.

Use Disable Flag Secure Magisk Module

Still experiencing the error message, “Can’t take screenshot due to security policy?” Bypass Android phone error like this using a module.

The module patches the Android framework to remove the FLAG_SECURE flag from apps. It is a relatively simple process but requires root access and Magisk. This module will turn off the security flag to take screenshots in Incognito mode and other apps.

Authors Verdict

There are a few ways to bypass screenshot restrictions on Android apps and websites, but some methods are more complicated than others. All methods should work, but if you think your device has been compromised, it is important to check if it is a system issue.

You can use a third-party tool like Wondershare Dr.Fone without rooting your device. It is easy to use and supports many Android smartphones. You can try Dr.Fone for free to test if it supports your device and can fix the underlying system issues.

Part 3. Dr.Fone: A Comprehensive Solution for Fixing Android System Issues

Dr.Fone’s System Repair tool for Android cannot bypass the security apps of banking apps and video streaming apps like Netflix. This is because these apps use sophisticated security measures to protect their users’ data.

However, Dr.Fone System Repair tool for Android can fix a wide range of other Android system issues that might happen from installing third-party apps on your smartphone, such as:

• Black screen
• Apps keep crashing
• Bricked Android devices

Follow this step-by-step guide and learn how to use Dr.Fone to scan your Android smartphone for system issues and repair them.

• Step 1: Once you have downloaded Dr.Fone, install it and launch it on your desktop. Then, connect your Realme GT Neo 5 to your desktop using a USB cable.

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• Step 2: From the Toolbox homepage, select System Repair > Android.

• Step 3: Click Start on the new window.

• Step 4: Select an option from the Name, Model, Country, and Carrier in the drop-down lists. Next, select the checkbox to agree with the warning, then click Next in the bottom right corner.

• Step 5: Follow the in-app instructions to put your Realme GT Neo 5 on Download mode, then click Next.

• Step 6: Wait while the firmware automatically downloads.

• Step 7: Review the details on the screen and click Fix Now to install the firmware on your smartphone.

• Step 8: Read the dialogue box note, enter the code in the input box, and click Confirm.

• Step 9: Keep your smartphone connected and avoid using it while Dr.Fone is repairing it.

• Step 10: If your device has started properly, click Done to close this app. Otherwise, click Try again.

Conclusion

You can fix the “Can’t take screenshot due to security policy” error on Android in different ways. But it depends on the cause of the error. If an app is causing the error, you can try two things. First, remove the app’s screenshot restriction. Second, download a different screenshot app or a different device to take screenshots.

Although there are ways to bypass the “Can’t take screenshot due to security policy” error message, it’s crucial to know why screenshots are not allowed. Many apps and websites do not permit it to protect sensitive information, prevent piracy, and follow regulations. They also do it to prevent fraud, protect user privacy, and safeguard intellectual property.

If you think the issue is with your Android system, or your device becomes bricked after trying other methods, experiencing app crashes, or otherwise malfunctioning, try using the Dr.Fone System Repair tool. It is worth trying and can fix most Android system issues in a few minutes.

How To Fix Part of the Touch Screen Not Working on Realme GT Neo 5

You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Realme GT Neo 5 does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.

If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.

Part 1. Why Is Part of My Screen Not Working

There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Realme GT Neo 5 device may be experiencing technical difficulties.

If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.

Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:

• Realme GT Neo 5 P40 lite half touch screen not working
• Nexus touch screen not working
• LG screen is unresponsive to touch
• Realme GT Neo 5 left side of the screen is not working
• Redmi’s whole screen is unresponsive to touch

Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing

You may experience a variety of touch screens not working on Android issues:

• A certain part of the touch screen is not working.
• Your touches do not register on the touch screen.
• The touch screen incorrectly responds to your touch.
• Half touch screen is not working.
• The touch screen becomes frozen or hangs.
• The screen flashes, flickers, or remains blank.
• Theleft side of the phone screen is not working.

Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:

• Examine the screen of your device. Check to see if it is cracked or chipped.
• If the screen is damaged, it must be replaced.
• Remove the Realme GT Neo 5 device cover and screen protector if they are not damaged.
• If there is a sticker on the Realme GT Neo 5 device screen, you must remove it.
• Before continuing, make sure your screen is spotless.

Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)

If you have already tried running the Realme GT Neo 5 device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Realme GT Neo 5’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.

Restart Your Device

When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.

Step 1: Hold the “Power” button until the Realme GT Neo 5 device turns off.

Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.

Step 2: When the Realme GT Neo 5 device turns off, wait a few seconds.

Step 3: Press and hold the “Power” button to restart the Realme GT Neo 5 device.

Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.

Turn On Safe Mode

You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.

If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:

Step 1: To force a restart, press and hold the Realme GT Neo 5 device’s “Power” button for an extended period.

Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.

Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.

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Turn Off Developer Options

Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.

If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:

Step 1: Launch the Settings app on your device.

Step 2: Select the System menu item, which usually locates at the bottom of the screen.

Step 3: Tap the Advanced options menu, then select Developer Options.

Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.

Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.

Reset Device to Factory Settings

Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:

Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.

Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.

Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.

Step 4: Confirm by pressing the Erase Device button.

Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.

Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone

If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.

Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.

Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.

Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:

Step 1: Select the System Repair option from the main window after starting Dr. Fone.

Step 2: Connect your Realme GT Neo 5 or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.

Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.

The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.

Note: It is strongly advised that you back up your Android data before attempting Android repair.

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Step 4: Before repairing your Realme GT Neo 5, you must boot it into Download mode. To boot your Realme GT Neo 5 or tablet into DFU mode, follow the steps below:

For a device that has a Home button:

1. Turn off your phone or tablet.
2. Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
3. To enter Download mode, release all the buttons and press the Volume Up button.

For a device that lacks a Home button:

1. Turn off the Realme GT Neo 5 device.
2. Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
3. To enter Download mode, release all the buttons and press the Volume Up button.

Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Realme GT Neo 5. And in a while, your Realme GT Neo 5’s system issues will be resolved.

Supported OS

Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.

Platform	Supported OS
Windows	Windows 11/10/8.1/8/7/Vista/XP
Mac	Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8

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Key Features

Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:

• One-click Android Repair Tool
• Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
• A high success rate for fixing Android system issues
• Fixes Android system back to normal

Pros

Here are the advantages of using Dr.Fone – System Repair:

• Highly intuitive UI/UX/. No need for any skill to operate it
• Provides a comprehensive set of toolkits, including advanced data recovery and system repair
• Data management is simple and seamless for both Android and iOS devices
• Data backup with Dr. Fone is simple and quick.

Cons

Check below to know Dr.Fone – System Repair’s limitations:

• Depending on the toolkit required, the program can be costly.

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Conclusion

Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.

That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Realme GT Neo 5 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.