Troubleshooting Guide How to Fix an Unresponsive Realme Narzo 60 5G Screen | Dr.fone
Troubleshooting Guide: How to Fix an Unresponsive Realme Narzo 60 5G Screen
Smart devices have become an integral part of our lives, and Realme Narzo 60 5G phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.
However, like any other electronic device, Realme Narzo 60 5G phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.
This article will discuss some valuable solutions for dealing with Realme Narzo 60 5G phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Realme Narzo 60 5G phone with an unresponsive screen.
What causes the Realme Narzo 60 5G Screen unresponsive?
The Realme Narzo 60 5G screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:
During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Realme Narzo 60 5G phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Realme Narzo 60 5G 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the Realme Narzo 60 5G screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Realme Narzo 60 5G Nord 2 users have reported this issue.
After Dropping the Phone: If a Realme Narzo 60 5G phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Realme Narzo 60 5G.
Overheating, physical damage, and manufacturing defects are some common causes of Realme Narzo 60 5G screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.
The common solutions to solve a Realme Narzo 60 5G Screen unresponsive
Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:
Restart the Realme Narzo 60 5G device
Restarting the Realme Narzo 60 5G device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.
Check the Charging Port and Battery
Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:
Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.
Step 2: Try a different charger or cable to see if the issue is with the charging accessories.
Contact the Pros
If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.
For different Realme Narzo 60 5G models, there may be additional solutions to consider:
Check the Phone’s Temperature
Sometimes, a Realme Narzo 60 5G phone’s screen, specifically Realme Narzo 60 5G 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:
Step 1: Go to Settings > Battery > Battery Temperature.
Step 2: If the phone is overheating, let it cool down before using it again.
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Reset to Factory Settings
A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:
Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.
Step 2: Follow the on-screen instructions to reset the phone.
Replace a New Screen
If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:
- Contact a professional repair center or the manufacturer for replacement parts and installation.
How to avoid Realme Narzo 60 5G Screen being unresponsive?
To avoid Realme Narzo 60 5G screen being unresponsive, here are some suggestions based on the possible causes:
Check Software Updates on Time
Make sure to regularly check for and install software updates on your Realme Narzo 60 5G phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.
Check Hardware from Time to Time
Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.
Avoid extreme temperatures
Keep your Realme Narzo 60 5G device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.
Keep the screen clean
Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.
Reduce the number of running apps
Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.
Use Wondershare Dr.Fone to Repair or Manage Your Data
Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.
By following these suggestions, you can help prevent screen unresponsiveness on your Realme Narzo 60 5G phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.
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Conclusion
Realme Narzo 60 5G phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Realme Narzo 60 5G phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.
To deal with an unresponsive screen, users can try restarting the Realme Narzo 60 5G device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Realme Narzo 60 5G models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.
Why Your Realme Narzo 60 5G Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive Realme Narzo 60 5G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
5 Solutions to Solve Realme Narzo 60 5G Screen Unresponsive Issues
An unresponsive Realme Narzo 60 5G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Realme Narzo 60 5G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your Realme Narzo 60 5G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your Realme Narzo 60 5G device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the Realme Narzo 60 5G device shuts down. Then, press and hold the power button to turn the Realme Narzo 60 5G device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the Realme Narzo 60 5G device and clear any temporary files or processes causing the issue.
Step 1. Leave your Realme Narzo 60 5G device on until the battery completely drains and the Realme Narzo 60 5G device shuts down.
Step 2. Connect your device to a power source and turn it back on.
3. Check for Software Updates
Sometimes, an unresponsive Realme Narzo 60 5G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your Realme Narzo 60 5G device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Realme Narzo 60 5G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Realme Narzo 60 5G screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your Realme Narzo 60 5G phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your Realme Narzo 60 5G phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact Realme Narzo 60 5G customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the Realme Narzo 60 5G website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
Common Causes of Realme Narzo 60 5G Screen Unresponsiveness
While Realme Narzo 60 5G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Realme Narzo 60 5G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Realme Narzo 60 5G, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an Realme Narzo 60 5G device may become unresponsive due to wear and tear. This can happen to models like the Realme Narzo 60 5G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an Realme Narzo 60 5G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Realme Narzo 60 5G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Realme Narzo 60 5G device itself may be necessary in severe cases. Protecting the Realme Narzo 60 5G device with a case and handling it carefully to prevent physical damage is important.
While Realme Narzo 60 5G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
How to Avoid Realme Narzo 60 5G Screen Unresponsiveness Issue
One of the most effective ways to prevent Realme Narzo 60 5G Screen unresponsiveness is by keeping the Realme Narzo 60 5G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid Realme Narzo 60 5G Screen unresponsiveness is by protecting the Realme Narzo 60 5G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the Realme Narzo 60 5G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Realme Narzo 60 5G App Store.
Using a reliable tool like Dr. Fone can help prevent Realme Narzo 60 5G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
Conclusion
Realme Narzo 60 5G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Realme Narzo 60 5G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Realme Narzo 60 5G Screen unresponsiveness and keep your device running smoothly.
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Bricked Your Realme Narzo 60 5G? Here’s A Full Solution
A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.
In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.
Part 1: Rescue the data on your Bricked Android Phone
Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Realme Narzo 60 5G device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .
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How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android
If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Realme Narzo 60 5G device and recover all your data.
Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.
Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.
Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Realme Narzo 60 5G device model” to get help.
Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Realme Narzo 60 5G device to your PC once it is in “Download Mode”
Step 5: The program will begin an analysis of your device and then download the recovery package.
Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.
Part 2: How to Fix Your Bricked Android Phone
Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;
When the Realme Narzo 60 5G device Boots Straight into Recovery
If the Realme Narzo 60 5G device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Realme Narzo 60 5G device is booting to recovery mode there is a chance that it can be fixed.
Step 1: Load up Clockworkmod or any other recovery tool that you have been using.
Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.
When the Realme Narzo 60 5G device won’t stop rebooting
Here’s what to do if the Realme Narzo 60 5G device wont stop rebooting.
Step 1: Turn off the Realme Narzo 60 5G device and then reboot in recovery mode.
Step 2: Go to “Advanced” which will bring up a number of options to choose from.
Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.
Step 4: Go to the “Wipe Cache Partition” and select it.
Step 5: Go to “Wipe data/ factory reset.”
Step 6: Finally reboot the Realme Narzo 60 5G device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.
If the above methods don’t work, try one of the following options.
You can return to resource where you found the flash tools and search or ask for advice
Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.
If all else fails, it is time to returning the Realme Narzo 60 5G device to the vendor if your warranty is still applicable.
Part 3: Useful Tips to avoid Bricking your Android Phone
If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Realme Narzo 60 5G device to its original settings should anything go wrong and hopefully help you avoid bricking your device.
- Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
- Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
- Keep a full Nandroid backup on your phone
- Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
- Know how to hard reset your device. It may come in handy when your device freezes on you.
- You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
- Ensure the Custom ROM you choose can actually be used on your device model.
While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.
- Title: Troubleshooting Guide How to Fix an Unresponsive Realme Narzo 60 5G Screen | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 11:59:43
- Updated at : 2024-07-31 11:59:43
- Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-realme-narzo-60-5g-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.