Troubleshooting Guide How to Fix an Unresponsive Samsung Galaxy M14 4G Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Samsung Galaxy M14 4G Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Samsung Galaxy M14 4G Screen


Smart devices have become an integral part of our lives, and Samsung Galaxy M14 4G phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Samsung Galaxy M14 4G phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Samsung Galaxy M14 4G phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Samsung Galaxy M14 4G phone with an unresponsive screen.

What causes the Samsung Galaxy M14 4G Screen unresponsive?

The Samsung Galaxy M14 4G screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Samsung Galaxy M14 4G phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Samsung Galaxy M14 4G 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Samsung Galaxy M14 4G screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Samsung Galaxy M14 4G Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Samsung Galaxy M14 4G phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Samsung Galaxy M14 4G.

Overheating, physical damage, and manufacturing defects are some common causes of Samsung Galaxy M14 4G screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Samsung Galaxy M14 4G Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Samsung Galaxy M14 4G device

restart realme smartphone

Restarting the Samsung Galaxy M14 4G device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

### Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Samsung Galaxy M14 4G models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Samsung Galaxy M14 4G phone’s screen, specifically Samsung Galaxy M14 4G 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

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realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

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Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Samsung Galaxy M14 4G Screen being unresponsive?

To avoid Samsung Galaxy M14 4G screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Samsung Galaxy M14 4G phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Samsung Galaxy M14 4G device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Samsung Galaxy M14 4G phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Samsung Galaxy M14 4G phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Samsung Galaxy M14 4G phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Samsung Galaxy M14 4G device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Samsung Galaxy M14 4G models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Why Your Samsung Galaxy M14 4G Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Samsung Galaxy M14 4G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Samsung Galaxy M14 4G Screen Unresponsive Issues

An unresponsive Samsung Galaxy M14 4G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Samsung Galaxy M14 4G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Samsung Galaxy M14 4G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Samsung Galaxy M14 4G device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Samsung Galaxy M14 4G device shuts down. Then, press and hold the power button to turn the Samsung Galaxy M14 4G device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Samsung Galaxy M14 4G device and clear any temporary files or processes causing the issue.

Step 1. Leave your Samsung Galaxy M14 4G device on until the battery completely drains and the Samsung Galaxy M14 4G device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Samsung Galaxy M14 4G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Samsung Galaxy M14 4G device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair


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Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Samsung Galaxy M14 4G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Samsung Galaxy M14 4G screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Samsung Galaxy M14 4G phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Samsung Galaxy M14 4G phone’s touchscreen.

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5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Samsung Galaxy M14 4G customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Samsung Galaxy M14 4G website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Samsung Galaxy M14 4G Screen Unresponsiveness

While Samsung Galaxy M14 4G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Samsung Galaxy M14 4G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Samsung Galaxy M14 4G, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Samsung Galaxy M14 4G device may become unresponsive due to wear and tear. This can happen to models like the Samsung Galaxy M14 4G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Samsung Galaxy M14 4G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Samsung Galaxy M14 4G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Samsung Galaxy M14 4G device itself may be necessary in severe cases. Protecting the Samsung Galaxy M14 4G device with a case and handling it carefully to prevent physical damage is important.

While Samsung Galaxy M14 4G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Samsung Galaxy M14 4G Screen Unresponsiveness Issue

One of the most effective ways to prevent Samsung Galaxy M14 4G Screen unresponsiveness is by keeping the Samsung Galaxy M14 4G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Samsung Galaxy M14 4G Screen unresponsiveness is by protecting the Samsung Galaxy M14 4G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Samsung Galaxy M14 4G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Samsung Galaxy M14 4G App Store.

Using a reliable tool like Dr. Fone can help prevent Samsung Galaxy M14 4G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Samsung Galaxy M14 4G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Samsung Galaxy M14 4G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Samsung Galaxy M14 4G Screen unresponsiveness and keep your device running smoothly.

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Fix Can’t Take Screenshot Due to Security Policy on Samsung Galaxy M14 4G

Can’t take screenshots due to security policy” is a screenshot restriction on your Android smartphone. You’ve probably seen this error message before, especially when taking screenshots of banking or video streaming apps. But why do apps and websites block screenshots? It’s actually for your good.

Screenshots can be misused to steal money or pirate copyrighted content. By prohibiting screenshots, apps and websites can help to protect your data and privacy. If you want to learn more, keep reading. This article will explain why apps and websites prevent screenshot capture and why it’s important for security. We’ll also give you tips on how to take photos of apps and websites that don’t let you take screenshots.

Part 1. Can’t Take Screenshots Due to Security Policy on Android? Here’s Why

Why can’t you take a screenshot of something on your phone and get the error message that says, “Can’t take screenshot due to security policy”? Apps and websites turn off or remove the screenshot feature for a variety of reasons, including:

Device Restrictions

Lots of workplaces and schools have rules against taking screenshots on devices used for work or school. Organizations do this to protect sensitive information and prevent data breaches.

Protect Sensitive Information

Say you’re trying to take a screenshot on your Samsung Galaxy M14 4G device, and you get the notification “Can’t take screenshot due to security policy.” Samsung Galaxy M14 4G smartphones are not necessarily the problem.

Some apps and websites, such as banking apps, store private data like financial and credit card details. Blocking capturing screenshots is a way to prevent unauthorized access to confidential information.

![cryptocurrency app screenshot error](https://images.wondershare.com/drfone/article/2023/11/cant-take-screenshot-for-security-policy-02.jpg)

Follow Regulations

Some industries and organizations have regulations that need them to protect sensitive data. Financial institutions must protect their customers’ financial information, for example. Disabling screenshots is one way to follow these regulations.

DRM-Protected Content

Android can’t take screenshots due to security policy, especially to prevent piracy. Piracy is the distribution of copyrighted material without permission. It can harm businesses that depend on copyright protection.

To prevent this, you can use DRM (digital rights management) to protect copyrighted content. DRM-protected content cannot be screenshotted or copied.

Prevent Fraud

Scammers and other criminals often use screenshots to commit fraud. For instance, people might send fake screenshots to trick others into sharing personal details or money. Disabling screenshots can help to prevent this type of fraud.

Protect Intellectual Property

Many businesses and organizations have valuable information they want to keep safe, such as trade secrets. Disabling screenshots can be helpful to prevent the theft of this intellectual property.

Protect User Privacy

Some apps and websites allow users to share private information. Some apps, like messaging apps, let users share private info. But there are limits.

You can’t take screenshots due to security policy Whatsapp features, View Once media option. This method stops people from taking pictures of private media chats, protecting users’ privacy.

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whatsapp screenshot blocked

You Are Using a Secure Folder

Companies design secure folders to protect your most sensitive data from unauthorized access, so screenshots are not allowed within them.

Part 2. 8 Ways To Take Screenshots When You Can’t Due to Security Policy

If you’re trying to take a screenshot of an app or website with a security policy in place, there’s usually no way to circumvent it. However, there are a few things you can do to take pictures of these apps and website content.

Enable Screen Capture on Android

Sudden “can’t take screenshot due to security policy” notifications, failing to take a screenshot, and a Samsung Galaxy M14 4G user?

If you are using this Android device, you can enable the screen capture feature in the Settings app.

  • Step 1: Go to Settings > Apps, then tap the More options icon in the upper right corner.

android app settings interface

  • Step 2: Choose Special access > All files access.

android apps special access settings

  • Step 3: Enable Samsung Galaxy M14 4G capture.

enable samsung capture

Once you have enabled screen capture, you can check if you can take screenshots of any app or website.

Enable Screenshots in Incognito Mode

Apps and websites may prohibit screenshots in incognito mode to protect your privacy. However, you can enable the Incognito Screenshot experimental flag in Chrome to bypass this restriction.

  • Step 1: Open Chrome on your Samsung Galaxy M14 4G and type “chrome://flags” in the address bar.

chrome experimental flags

  • Step 2: Search for Incognito Screenshot and choose Enabled from the drop-down menu.

incognito screenshot enabled

  • Step 3: Tap Relaunch on the lower right corner of the screen.

Once Chrome has relaunched, you should be able to take screenshots in incognito mode by pressing the power and volume-down buttons at the same time.

Use Google Assistant

With Google Assistant, taking screenshots on your Samsung Galaxy M14 4G is now easier than ever. Just say, “Hey, Google, take a screenshot,” Google Assistant will capture the screen and save it to your gallery.

google assistant command

Use a Third-Party App To Take Screenshots

You can download several applications on Google Play Store if you still can’t take a screenshot due to security policy. Some popular third-party screenshot apps include:

  • Screenshot Easy
  • Screenshot Tile
  • Screen Master: Screenshot Markup

Third-party screenshot apps often use different methods to capture the screen. These might bypass the security measures that prevent you from taking screenshots with the built-in screenshot function.

Capture Your Phone Display With Another Device

If you own another smartphone, you can use it to take a photo of the screen of the Samsung Galaxy M14 4G device you’re trying to take a screenshot of. This is a simple workaround for any security policies that may be in place. To do this, open the camera app on your other smartphone and point it at the screen of the first device.

Check the Banking App Settings for Screenshot Permissions

Some banking apps may turn off screenshots by default, but some may allow them in the settings. To check this, open the banking app and select the settings menu. Look for a setting that allows taking in-app photos. If you find it, enable it to allow screenshots to be taken in the app.

Screen Mirroring

Smart View allows you to display your Samsung Galaxy M14 4G device’s screen on your smart TV, where you can then take a screenshot of the TV to capture the app or website you need.

  • Step 1: Swipe down the top of the screen to access the Quick Settings panel.
  • Step 2: Tap the Smart View icon.
  • Step 3: Select your TV from the list of available devices and tap Start Now.

cast samsung phone using smart view

Alternatively, if you don’t have a smart TV, you can still mirror your phone screen display to your desktop or tablet using the Samsung Galaxy M14 4G Flow app and take a screenshot of your phone’s screen instead.

Use Disable Flag Secure Magisk Module

Still experiencing the error message, “Can’t take screenshot due to security policy?” Bypass Android phone error like this using a module.

The module patches the Android framework to remove the FLAG_SECURE flag from apps. It is a relatively simple process but requires root access and Magisk. This module will turn off the security flag to take screenshots in Incognito mode and other apps.

magiskzip disable flag secure module

Authors Verdict

There are a few ways to bypass screenshot restrictions on Android apps and websites, but some methods are more complicated than others. All methods should work, but if you think your device has been compromised, it is important to check if it is a system issue.

You can use a third-party tool like Wondershare Dr.Fone without rooting your device. It is easy to use and supports many Android smartphones. You can try Dr.Fone for free to test if it supports your device and can fix the underlying system issues.

Part 3. Dr.Fone: A Comprehensive Solution for Fixing Android System Issues

Dr.Fone’s System Repair tool for Android cannot bypass the security apps of banking apps and video streaming apps like Netflix. This is because these apps use sophisticated security measures to protect their users’ data.

However, Dr.Fone System Repair tool for Android can fix a wide range of other Android system issues that might happen from installing third-party apps on your smartphone, such as:

Follow this step-by-step guide and learn how to use Dr.Fone to scan your Android smartphone for system issues and repair them.

  • Step 1: Once you have downloaded Dr.Fone, install it and launch it on your desktop. Then, connect your Samsung Galaxy M14 4G to your desktop using a USB cable.

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  • Step 2: From the Toolbox homepage, select System Repair > Android.

dr.fone toolbox selection interface

  • Step 3: Click Start on the new window.

dr.fone system repair solutions

  • Step 4: Select an option from the Name, Model, Country, and Carrier in the drop-down lists. Next, select the checkbox to agree with the warning, then click Next in the bottom right corner.

select correct device information

  • Step 5: Follow the in-app instructions to put your Samsung Galaxy M14 4G on Download mode, then click Next.

put android on download mode

  • Step 6: Wait while the firmware automatically downloads.

downloading firmware interface

  • Step 7: Review the details on the screen and click Fix Now to install the firmware on your smartphone.

firmware downloaded interface

  • Step 8: Read the dialogue box note, enter the code in the input box, and click Confirm.

enter code in the dialogue box

  • Step 9: Keep your smartphone connected and avoid using it while Dr.Fone is repairing it.

repairing android device in progress

  • Step 10: If your device has started properly, click Done to close this app. Otherwise, click Try again.

android system issue repaired

Conclusion

You can fix the “Can’t take screenshot due to security policy” error on Android in different ways. But it depends on the cause of the error. If an app is causing the error, you can try two things. First, remove the app’s screenshot restriction. Second, download a different screenshot app or a different device to take screenshots.

Although there are ways to bypass the “Can’t take screenshot due to security policy” error message, it’s crucial to know why screenshots are not allowed. Many apps and websites do not permit it to protect sensitive information, prevent piracy, and follow regulations. They also do it to prevent fraud, protect user privacy, and safeguard intellectual property.

If you think the issue is with your Android system, or your device becomes bricked after trying other methods, experiencing app crashes, or otherwise malfunctioning, try using the Dr.Fone System Repair tool. It is worth trying and can fix most Android system issues in a few minutes.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Samsung Galaxy M14 4G Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:00:13
  • Updated at : 2024-07-31 12:00:13
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-samsung-galaxy-m14-4g-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.