Troubleshooting Guide How to Fix an Unresponsive Samsung Galaxy M34 5G Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Samsung Galaxy M34 5G Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Samsung Galaxy M34 5G Screen

Smart devices have become an integral part of our lives, and Samsung Galaxy M34 5G phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Samsung Galaxy M34 5G phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Samsung Galaxy M34 5G phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Samsung Galaxy M34 5G phone with an unresponsive screen.

What causes the Samsung Galaxy M34 5G Screen unresponsive?

The Samsung Galaxy M34 5G screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Samsung Galaxy M34 5G phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Samsung Galaxy M34 5G 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Samsung Galaxy M34 5G screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Samsung Galaxy M34 5G Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Samsung Galaxy M34 5G phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Samsung Galaxy M34 5G.

Overheating, physical damage, and manufacturing defects are some common causes of Samsung Galaxy M34 5G screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Samsung Galaxy M34 5G Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Samsung Galaxy M34 5G device

restart realme smartphone

Restarting the Samsung Galaxy M34 5G device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Samsung Galaxy M34 5G models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Samsung Galaxy M34 5G phone’s screen, specifically Samsung Galaxy M34 5G 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Samsung Galaxy M34 5G Screen being unresponsive?

To avoid Samsung Galaxy M34 5G screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Samsung Galaxy M34 5G phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Samsung Galaxy M34 5G device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Samsung Galaxy M34 5G phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

safe Downloadsafe & secure

Conclusion

Samsung Galaxy M34 5G phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Samsung Galaxy M34 5G phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Samsung Galaxy M34 5G device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Samsung Galaxy M34 5G models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

My Videos Aren’t Playing on Samsung Galaxy M34 5G – What Can I Do?

person holding their android with black screen

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Samsung Galaxy M34 5G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

person recording cityscape using their android

Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

  • Corrupted video
  • Corrupted SD card
  • Outdated media player
  • Outdated OS
  • Incomplete download from the source
  • Low storage
  • Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

person holding a black android

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

factory reset on android

2. Restart Your Samsung Galaxy M34 5G

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

pull-down bar on android showing wifi is turned off

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

android network reset

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

clear cache on android apps

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

person holding a phone with black screen

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Samsung Galaxy M34 5G in several simple steps:

  • Step 1: Download and launch Wondershare Dr.Fone on your PC.
  • Step 2: Go to Toolbox, then use a cable to connect your Samsung Galaxy M34 5G to your PC.

wondershare dr.fone toolbox

  • Step 3: Select System Repair > Android.
  • Step 4: In the new window, select Start.

wondershare dr.fone android repair

  • Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
  • Step 6: Agree with the warning and select Next.

wondershare dr.fone device information

  • Step 7: Follow the on-screen instructions to put your device in Download Mode.
  • Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

dr.fone downloading firmware

  • Step 9: When the download is complete, select Fix Now to install it.
  • Step 10: Type 000000, then select Confirmto continue fixing your device.

wondershare dr.fone system repair confirmation

  • Step 11: Wait for the Repairing Nowprocess to finish.
  • Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Samsung Galaxy M34 5G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

android app version

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Samsung Galaxy M34 5G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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4,974,400 people have downloaded it

Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.

Top 10 Fixes for Phone Keep Disconnecting from Wi-Fi On Samsung Galaxy M34 5G

The revolutionized world is about the internet, online life, and social media. You can get all the information you need from the internet. You are a click away from booking tickets, buying groceries, calling your loved ones, or even you can handle office meetings with the internet.

fix wifi keep disconnecting android

Since everything revolves around the internet, it’s annoying if your WI-FI disconnects. You might question yourself why does my Wi-Fi keep disconnecting from the phone? To know the answer, read the article below.

Part 1: Why Does Your Phone Keep Disconnecting from WiFi?

Is your phone frequently getting disconnected from Wi-Fi? Or the internet service is lagging? We have a few options from which you can inspect your problem. Not all internet issues arise from the service provider, as some issues are because of the Samsung Galaxy M34 5G devices that are using the internet. Some of these issues are discussed below for your assistance:

  • Router Problems

If the internet provider is doing their job right, the router might not deliver you the right thing. Like other electronic devices, they can also misbehave. This can happen because the router is faulty, or it can happen because the firmware is outdated.

  • Out of Wi-Fi Range

Why does My Samsung Galaxy M34 5G keep disconnecting from Wi-Fi? It is because you might be out of range! The router’s placement is very important. The router transmits frequencies that have a limited range. If you are moving out of the range, the internet automatically disconnects.

  • Wi-Fi Signals Getting Blocked

The signals from the router can dissipate from any other electronic device nearby. Signals like radio and microwaves can interfere with signal strength.

  • Devices Connected with Router

Commonly, a house has around a dozen devices connected to the internet router. People do not think that the router has limited connection slots. It is unable to entertain a specific number of requests for service facilitation. The router has limitations; the service quality will drop if the limitations are exceeded. This drop in quality can also cause internet disconnection from devices.

  • Unstable Internet

If your Samsung Galaxy M34 5G gets disconnected frequently, then this disconnection is due to unstable internet, but apart from the above-mentioned problems, there is another reason for internet disconnection.

Sometimes, the internet is stable, but it still disconnects. This is because the internet service provider might not send the best quality internet you have acquired it for. If your internet is stable and the phone still keeps disconnecting, then head onto the next part that will share the top 10 fixes to sort out this issue.

Part 2: 10 Ways to Fix Wi-Fi Keep Disconnecting on Phone

As we have mentioned earlier if your Wi-Fi is stable, but it keeps disconnecting from Samsung Galaxy M34 5G S22 or other Android phones, the coming section of this article is for you. We will provide you with 10 solutions with complete assistance to fix the “Wi-fi keeps disconnecting Android“ issue.

Fix 1: Restart Your Phone

If the Wi-Fi keeps disconnecting from your Samsung Galaxy M34 5G, but the internet is stable, then you should try to fix the issue by restarting your phone. Sometimes, it’s the phone that’s causing a problem, so to resolve it, you can follow the steps given below:

Step 1: Firstly, unlock your phone. Now, press the Power button and hold it for a few seconds.

Step 2: Now, select the ‘Reboot’ option to resolve the issue from the options on the screen.

select reboot option

Fix 2: Check Router Settings

If your Android keeps disconnecting from Wi-Fi, you can also fix the problem by checking the router settings. This is because your phone might be blocked from connecting to the network, and if this is the scenario, your phone will never maintain the connection. You should check the Router’s admin panel or app to remove your phone from the blocklist.

check router settings

Fix 3: Reconnect to Network

To fix the annoying problem that your Wi-Fi keeps disconnecting, you should try forgetting the network and then reconnecting to it. This could be done easily by following the steps below:

Step 1: First, you need to open the Wi-Fi settings menu. This could be done by pressing and holding the Wi-Fi option from the drop-down menu of your phone until the settings open up.

tap on your wifi option

Step 2: A list of all the Wi-Fi networks will appear on the screen. Select the network that is causing trouble from that list and hit the ‘Forget Network’ option.

click on forgot network

Step 3: After that, you should reconnect to this Wi-Fi network by selecting it from the Wi-Fi list and entering its password.

enter wifi password

Fix 4: Restart Your Router

As we discussed, to restart your phone, you can also restart the router to get rid of the problem. For this, hit the restart button on the router to get a fresh start. If the Samsung Galaxy M34 5G device has no button, disconnect the power supply and plug it back in to connect again. Most internet issues are resolved by restarting the router.

restart wifi router

Fix 5: Forget Old Networks

The problem that your Wi-Fi keeps disconnecting can also occur because of the list of networks you have connected to. Having yourselves connected to different set of networks could turn out to be quite problematic in the process. In the process of finding and switching to the best network, your device’s Wi-Fi will continually disconnect and reconnect with the nearby networks. To finish this irritating issue, you should remove and forget all the extra networks that you connected previously.

Step 1: You should start by pressing and holding the Wi-Fi option from the drop-down menu on your phone until the Wi-Fi settings screen appears.

open wifi settings

Step 2: You will see a list of all the Wi-Fi networks you have connected to previously. One by one, select each network and hit the ‘Forget Network’ button to remove it.

forgot unnecessary wifi connections

Fix 6. Check Recently Installed Applications

Sometimes, different installed applications can also cause trouble. If your Wi-Fi was fine, but suddenly it started disconnecting, then don’t forget to check the recently installed apps. This is because with not knowing the damage it can cause, you might have installed some VPNs, connections boosters, or firewalls. You can try and disable them but if that doesn’t resolve the problem, then uninstall the app.

Step 1: For uninstalling the problematic application, you have to select it and hold it. You will see a pop-up menu of multiple options; choose the option of ‘Uninstall’ to remove the app from the phone.

tap on uninstall button

Fix 7: Reset Network Settings on your Phone

It’s annoying that your Wi-Fi keeps disconnecting while you are working or studying. Android users can easily get over this problem by resetting the network settings. The steps for this fix are as follows:

Step 1: For resetting the network, start by opening the ‘Settings’ menu on your phone. Then, scroll down, look for the ‘Connection & Sharing’ option, and select it.

access connect and sharing

Step 2: As you progress onto a new screen, you will find the option of “Reset Wi-Fi, Mobile Networks, and Bluetooth” in the menu. Select the option to lead to the next window.

open reset option

Step 3: Click on the option of “Reset Settings” present on the bottom of the next screen that shows up. Provide confirmation of resetting these settings by inserting your device’s PIN, if any.

click on reset settings button

Step 4: After providing the appropriate clearances, you will be asked for another confirmation of resetting the Samsung Galaxy M34 5G device’s networks to default. Click “OK” to execute.

tap on ok button

Fix 8: Check Routers Range

If your Wi-Fi automatically disconnects and connects again while you are roaming in the house, then it is because of the router’s range; you should check it. For this, you can consider changing and modifying your AP (Access Point) band on your router.

Although the 5GHz frequency band is recognized for providing better network speeds, this band has a shorter range as compared to the 2.4GHz band, which has a better coverage of area. You can easily shift your router’s range through its configuration page. It is considered optimal to utilize the 2.4GHz frequency band for better ranges.

change routers range

Fix 9: Stay Connected while Asleep

Most Android phones have a battery-saving feature. This feature disables the network connections to save the battery of the phone. If this is why the Wi-Fi keeps disconnecting, follow the steps shared below to fix it:

Step 1: Start by opening the ‘Settings’ menu on your phone. Then scroll down until you find the ‘Battery’ option and open it.

open battery settings

Step 2: Then, from the battery screen, hit the ‘More Battery Settings’ options. Then, you will see the ‘Stay Connected while Asleep’ option; turn it on.

enable connected while asleep

Fix 10: Upgrade Router Firmware

If none of the above-shared fixes work, the last fix to resolve the problem is upgrading your router firmware. For this, you should contact any professional who knows network operations as upgrading router firmware takes time and requires knowledge.

Wi-Fi Stay Connected

The article above has discussed 10 solutions that offer a comprehensive toolkit to tackle the persistent issue of Wi-Fi keeps turning off Android. By toggling Airplane Mode, restarting your device, adjusting settings, and updating firmware, among other steps, you can effectively address and resolve this connectivity problem. With these solutions at your disposal, you can regain a stable and uninterrupted Wi-Fi experience on your Samsung Galaxy M34 5G.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Samsung Galaxy M34 5G Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 13:52:17
  • Updated at : 2024-03-21 18:26:57
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-samsung-galaxy-m34-5g-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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