Troubleshooting Guide: How to Fix an Unresponsive Sony Xperia 5 V Screen

Smart devices have become an integral part of our lives, and Sony Xperia 5 V phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Sony Xperia 5 V phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Sony Xperia 5 V phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Sony Xperia 5 V phone with an unresponsive screen.

What causes the Sony Xperia 5 V Screen unresponsive?

The Sony Xperia 5 V screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Sony Xperia 5 V phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Sony Xperia 5 V 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Sony Xperia 5 V screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Sony Xperia 5 V Nord 2 users have reported this issue.

• After Dropping the Phone: If a Sony Xperia 5 V phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Sony Xperia 5 V.

Overheating, physical damage, and manufacturing defects are some common causes of Sony Xperia 5 V screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Sony Xperia 5 V Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Sony Xperia 5 V device

Restarting the Sony Xperia 5 V device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

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Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Sony Xperia 5 V models, there may be additional solutions to consider:

Check the Phone’s Temperature

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Sometimes, a Sony Xperia 5 V phone’s screen, specifically Sony Xperia 5 V 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Sony Xperia 5 V Screen being unresponsive?

To avoid Sony Xperia 5 V screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Sony Xperia 5 V phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Sony Xperia 5 V device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

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Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Sony Xperia 5 V phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Sony Xperia 5 V phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Sony Xperia 5 V phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Sony Xperia 5 V device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Sony Xperia 5 V models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Guide: How To Unbrick a Bricked Sony Xperia 5 V Phone

Sony Xperia 5 V phones are super popular thanks to their excellent features and affordable prices. But being so popular means people try to customize them with custom software. If you’re not careful, you might have a “bricked” Sony Xperia 5 V phone. It won’t work at all. It will be more like a brick than a smartphone.

Don’t worry, though. This guide is here to help. It will show you how to unbrick your phone step by step. You’ll learn to bring your phone back to life and make it work again. So, get started on fixing your bricked Sony Xperia 5 V phone by reading this article.

Part 1. Common Reasons Why Sony Xperia 5 V Phones Get Bricked

A bricked phone might sound like a techy term, but it’s pretty simple – when your Sony Xperia 5 V phone turns into a lifeless block that won’t do anything. In this section, you’ll learn all about why this happens, so you can avoid these issues and keep your phone alive as long as possible.

• Trying to flash incompatible ROMs. Sometimes, people want their Sony Xperia 5 V phones to run different software like a custom version of Android called a ROM. But if you use the correct ROM for your specific phone, it can mess things up nicely. Also, inexperience with ROM flashing can hard brickyour Sony Xperia 5 V Be sure to follow guides and ask for community help online.
• Rooting mishaps/failures.“Rooting” means giving your phone superpowers, but if you mess up, it can go wrong. Your phone might not boot up, leaving you with a brick. Like the previous bullet, follow guides carefully, especially if inexperienced.
• Failed Firmware Updates. When your phone asks you to update its software, following the instructions carefully is essential. If you interrupt the process or something goes wrong, your phone could be bricked.

Now, you must know about soft and hard-bricking to learn how to diagnose your phone. Soft bricking is like a phone’s bad day – it might not start up. However, with the right help, you can fix it. Hard bricking is worse. It’s when your phone is a paperweight – it won’t turn on, respond, or do anything useful.

Part 2. Method 1: Use the Sony Xperia 5 V Flash Tool To Recover Bricked Sony Xperia 5 V Phones

Say you’ve accidentally bricked your Sony Xperia 5 V phone due to rooting or ROM flashing. You might feel scared, but imagine having a magic wand that can fix your bricked phone. That’s what the Sony Xperia 5 V Flash Tool is –a dedicated Sony Xperia 5 V unbricking tool. It lets you install or flash different software onto your phone, giving it a fresh start. Most of the time, a simple firmware flash will unbrick your Sony Xperia 5 V.

The Sony Xperia 5 V Flash Tool is a superhero for various situations. Here are some scenarios where it can save the day:

• **Device Recovery.**If your phone is bricked or acting strange, the Flash Tool can help bring it back to life.
• Firmware Updates. You can use it to install official updates released by Sony Xperia 5 V, ensuring your phone runs smoothly.
• **Device Customization.**Want a different look for your phone? The Flash Tool can help you install custom ROMs or themes.
• **Bug Fixes.**Got pesky bugs or glitches? The Flash Tool can replace corrupted software to make your phone behave.
• Performance Enhancement. If your phone feels sluggish, the Flash Tool can boost its speed by flashing a new OS.

How To Use the Sony Xperia 5 V Flash Tool To Unbrick a Sony Xperia 5 V Phone

Now that you know what the Sony Xperia 5 V Flash Tool is all about, it’s time to learn how to use it. If you’ve bricked your Sony Xperia 5 V phone, follow the steps below:

• Step 1. Download the Sony Xperia 5 V Flash Tool and the stock firmware of your device on your computer.
• Step 2. Turn off your phone. Then, press and hold the Volume Down + Power Key simultaneously for 6-8 seconds. This will force your phone to enter the Fastboot mode.

• Step 3. Connect your phone to your computer using a cable when you see this screen flash.

• Step 4. Using the Sony Xperia 5 V Flash Tool, click Select. Then, locate the firmware files you downloaded earlier.

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• Step 5. Click the refresh button until the flash tool recognizes your device. Then, click flash to replace the firmware. A text saying “success” should appear under the result column.

Congratulations! Your phone should be up and working after following these steps.

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Part 3. Method 2: Wondershare Dr.Fone System Repair – Your One-Stop Shop for Unbricking Your Sony Xperia 5 V Phone

If you gave the Sony Xperia 5 V Flash Tool a shot and your phone is still not cooperating, don’t lose hope. Sometimes, the magic touch needs a slight variation. That’s where Dr.Fone comes into play. This dedicated software can work wonders when fixing various phone problems. It can even help in cases of bricked Sony Xperia 5 V phones involving software or firmware issues.

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One of Dr.Fone’s most astonishing powers is its “System Repair” feature. This is where the real magic happens. If your Sony Xperia 5 V phone is bricked, it can help repair the underlying software glitches that caused the issue. Moreover, Dr.Fone brings a toolbox of features to the table, making it more than just a one-trick pony. Here are its key features:

• **Data Recovery:**If you’ve lost precious data, Dr.Fone can help recover it, even from a bricked phone.
• **Data Transfer:**You can quickly move data between devices, even if one is unresponsive.
• **System Backup & Restore:**Fone can help you create a backup of your phone’s system and restore it when needed.
• **Unlocking Tools:**If you’re locked out of your phone, Dr.Fone can help you regain access.

How To Use Dr.Fone System Recovery Feature To Unbrick a Sony Xperia 5 V Phone

Now that you know about Dr.Fone, it’s time to understand how to use it. Hopefully, it can save your bricked Sony Xperia 5 V phone from its problems. Follow the steps below:

• Step 1. DownloadDr.Fone from its official website , and launch it on your computer. After entering the Toolbox menu from the left panel, click System Repair. Make sure that your Sony Xperia 5 V phone is connected.
• Step 2. Select Android on the next screen.

• Step 3. Initiate the Android System Repair by clicking Start.

• Step 4. Confirm your device details. You can edit any details that might be wrong.

• Step 5. Put your phone into Download mode. Follow the guidelines for phones with or without home buttons. Your phone will begin downloading the dedicated firmware.

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• Step 6. After downloading the firmware, verify and proceed with the installation by clicking Fix Now. Confirm firmware installation by typing “000000” into the text box in the appearing window. Click Confirm afterward.

• Step 7. After the process is finished, your phone should now be okay. Click Done.

Part 4. Best Practices/Tips Before Unbricking Your Phone

Before diving into the unbricking process, you must arm yourself with some tips and precautions to ensure your recovery journey is as smooth as possible. Here’s what you need to know:

• Backing Up Data: An Ounce of Prevention. Remember the golden rule: always back up your data before attempting any phone recovery. Unbricking might save your phone, but being safe is better than sorry.
• **Authentic Tools and Software: Stay on the Safe Side.**Using genuine and trustworthy tools is crucial when unbricking your Sony Xperia 5 V This applies especially to Dr.Fone, which you should only download from the official website. Additionally, when recovering your phone’s software, use authentic Sony Xperia 5 V ROMs (the operating system’s files).
• **Learning from Online Guides and Communities: Seek Guidance.**Navigating the unbricking process might seem daunting, but you’re not alone. There are many online guides, tutorials, and communities where people share their experiences and solutions.

Conclusion

So, there you have it – your guide to fixing a bricked Sony Xperia 5 V phone. Remember, bricking happens when your phone stops working. You won’t be afraid when that happens, as you learned about the Sony Xperia 5 V Flash Tool and Dr.Fone. They are your phone-saving superheroes that can unbrick even a hard-bricked Sony Xperia 5 V phone.

As a parting reminder, always keep a tool ready for emergencies. For this, choose Dr.Fone. It’s a super tool for all your phone problems. Give it a shot and be confident with your phone wherever you go and whatever you do with it.

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Calls on Sony Xperia 5 V Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

1. Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

Here’s an alternative way:

• Step 1: Open the Settings app and go to Notifications.
• Step 2: Tap Do not disturb.

• Step 3: Toggle Do Not Disturb offto disable the mode.

2. Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

• Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

• Step 2: Navigate to Supplementary services > Call forwarding.

3. Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Sony Xperia 5 V devices:

• Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
• Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
• Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

4. Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

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5. Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

• Step 1: Open the Settings app on your smartphone, then tap System or General Management.
• Step 2: Go to Reset > Reset Network Settings and confirm the action.

6. Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

• Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

• Go to Settings> Connections > Bluetooth and toggle the switch off.

It should help ensure that calls come through to your phone instead of going to voicemail.

7. Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

• Step 1: Open the Settings app.
• Step 2: Tap Network & internet.
• Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

• Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
• Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

8. Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

• Step 1: Open the Phone dialer app.
• Step 2: Tap the menu icon in the top right corner and select Settings.
• Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

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If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

9. Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

• Step 1: Open the Google One app on your Sony Xperia 5 V.
• Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

• Step 3: Toggle off Enable VPN.

10. Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

11. The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

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Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone

If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked Sony Xperia 5 V models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

• Step 1: Download Dr.Fone on your computer, then launch it once installed.

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• Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

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• Step 3: Select Android as the Sony Xperia 5 V device type.

• Step 4: Click Start to begin repairing your smartphone.

• Step 5: Select the Sony Xperia 5 V device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

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• Step 6: Follow the in-app instructions to enter Download mode on your Sony Xperia 5 V, then click Next.

• Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

• Step 8: Enter the code in the input box to verify the Sony Xperia 5 V device information in the dialogue box, then click Confirm.

• Step 9: The app will start repairing the system issue on your Sony Xperia 5 V. Once completed, your app should restart, then click Done to close the app.

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Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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