Troubleshooting Guide How to Fix an Unresponsive Tecno Pova 5 Pro Screen

Troubleshooting Guide: How to Fix an Unresponsive Tecno Pova 5 Pro Screen

Smart devices have become an integral part of our lives, and Tecno Pova 5 Pro phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Tecno Pova 5 Pro phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Tecno Pova 5 Pro phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Tecno Pova 5 Pro phone with an unresponsive screen.

What causes the Tecno Pova 5 Pro Screen unresponsive?

The Tecno Pova 5 Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Tecno Pova 5 Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Tecno Pova 5 Pro 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the Tecno Pova 5 Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Tecno Pova 5 Pro Nord 2 users have reported this issue.
After Dropping the Phone: If a Tecno Pova 5 Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Tecno Pova 5 Pro.

Overheating, physical damage, and manufacturing defects are some common causes of Tecno Pova 5 Pro screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Tecno Pova 5 Pro Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Tecno Pova 5 Pro device

Restarting the Tecno Pova 5 Pro device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Tecno Pova 5 Pro models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Tecno Pova 5 Pro phone’s screen, specifically Tecno Pova 5 Pro 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Tecno Pova 5 Pro Screen being unresponsive?

To avoid Tecno Pova 5 Pro screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Tecno Pova 5 Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Tecno Pova 5 Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Tecno Pova 5 Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

safe & secure

Conclusion

Tecno Pova 5 Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Tecno Pova 5 Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Tecno Pova 5 Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Tecno Pova 5 Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

Tecno Pova 5 Pro Not Connecting to Wi-Fi? 12 Quick Ways to Fix

Nowadays, it’s pretty much essential to have your Tecno Pova 5 Pro or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.

This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.

There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.

Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Tecno Pova 5 Pro connected and free from problems and issues.

Part 1: Restart your Tecno Pova 5 Pro

Begin by powering off your Tecno Pova 5 Pro and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.

Part 2: Turn on Airplane mode and turn off

Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.

Part 3. Check Wi-Fi Router settings

The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Tecno Pova 5 Pro. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.

However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.

Go to your internet router and check the indicator lights
While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
Call up your internet provider to see if there’s an internet connection issue in your area
Open your web browser and log into your router settings to ensure your Tecno Pova 5 Pro is connected to the Wi-Fi network and is allowed to send and receive data

Part 4. Boot your Android in safe mode

If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Tecno Pova 5 Pro itself. Fortunately, there are ways you can see whether this is the problem.

The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Tecno Pova 5 Pro, but the basic process goes as follows;

Turn off your Tecno Pova 5 Pro by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Tecno Pova 5 Pro device is completely off
Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
You will see the words ‘Safe Mode’ appear on your screen as the Tecno Pova 5 Pro device loads
Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works

If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.

Part 5. Check the Android Wi-Fi adapter

If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Tecno Pova 5 Pro itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.

You need to check both of these to make sure your connection is working properly.

If using an Android Wi-Fi adapter, make sure all the Tecno Pova 5 Pro device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
If you’re using a router adapter, make sure it’s set up properly, and your Tecno Pova 5 Pro is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
Whichever method you’re using, try disconnecting your Tecno Pova 5 Pro and forgetting the network, and then reconnecting and entering the right password to refresh the connection

Part 6. Check SSID and IP address on Android

To make a Wi-Fi connection work, your Tecno Pova 5 Pro needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.

Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Tecno Pova 5 Pro. Here’s how to check on your Tecno Pova 5 Pro to make sure everything is correct.

Tap the Settings menu option, followed by Wi-Fi on your Tecno Pova 5 Pro
Turn on your Wi-Fi network and connect it to your router
Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches

When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.

Part 7. Fix Android system issues in one click

If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Tecno Pova 5 Pro. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.

You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.

Dr.Fone - System Repair (Android)

A one-click tool to fix Wi-Fi not working on Android

Can repair Android from any problem including the black screen of death
A trusted software application used by 50+ million people around the world
The most user-friendly mobile repair application available right now
Supports over 1,000+ Android models and devices
A world-class customer support team to help you whenever you need them

3,483,527 people have downloaded it

To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.

Once installed, connect your Tecno Pova 5 Pro to your computer using a USB cable, and open the software, click “System Repair”.

Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.

Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.

Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.

Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.

Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.

The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!

safe & secure

Part 8. Check the Wi-Fi connectivity on another phone

When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.

Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;

Get another Android or iOS phone or tablet
Open the Settings menu and connect to the Wi-Fi network you’re having problems with
Enter the password and connect to the network
Open a web browser on the phone and try loading a web page
If the page loads, you know the Wi-Fi network isn’t the problem
If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network

Part 9. Change the password of the Wi-Fi

Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;

Log onto your computer and open your Wi-Fi settings
Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
Change the password to something complicated using all available digits and characters
Save the password and restart the router to disconnect all devices
Now connect your Tecno Pova 5 Pro to the router using the new password

Part 10. Reset network settings on Android

Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Tecno Pova 5 Pro, hopefully removing the bugs and allowing you to connect.

Here’s how you can do this easily on your Tecno Pova 5 Pro;

From the home screen of your Tecno Pova 5 Pro, open the Settings menu
Tap the Backup & Reset option
Tap the Reset Network Settings option
Tap the Reset Network option
If you need to, enter the PIN number or passcode for the Android device, and the Tecno Pova 5 Pro device will confirm the reset has taken place
Reconnect your Tecno Pova 5 Pro to your Wi-Fi network for the changes to take effect

Part 11. Clear partition cache in recovery mode

As you continue to use your Tecno Pova 5 Pro, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.

Turn off your Tecno Pova 5 Pro
Turn it on by holding down the power button, volume button, and home button
When your phone vibrates, let go of the Power button, but continue to hold the volume button
When a menu is displayed, use the volume buttons to navigate the menu
Select the Android System Recovery option, followed by Wipe Cache Partition
Restart your device and connect to the internet

Part 12. Reset factory settings

If worse comes to worst, another option you have is to factory reset your Tecno Pova 5 Pro. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.

However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.

Open the Settings menu on your Tecno Pova 5 Pro
Navigate to System > Advanced > Reset Options
Tap the Reset phone option, and enter your PIN code if required
Tap Erase Everything
Wait for your phone to complete the process
Restart your device and connect to the internet

safe & secure

Troubleshooting Guide: How to Fix an Unresponsive Tecno Pova 5 Pro Screen

What causes the Tecno Pova 5 Pro Screen unresponsive?

The Tecno Pova 5 Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Tecno Pova 5 Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Tecno Pova 5 Pro 9 Pro, which generates much heat during gaming.
**No Response When Touching the Screen:**Sometimes, the Tecno Pova 5 Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Tecno Pova 5 Pro Nord 2 users have reported this issue.
After Dropping the Phone: If a Tecno Pova 5 Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Tecno Pova 5 Pro.