Troubleshooting Guide: How to Fix an Unresponsive Vivo S18 Pro Screen

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Smart devices have become an integral part of our lives, and Vivo S18 Pro phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Vivo S18 Pro phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Vivo S18 Pro phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Vivo S18 Pro phone with an unresponsive screen.

What causes the Vivo S18 Pro Screen unresponsive?

The Vivo S18 Pro screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

• During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Vivo S18 Pro phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Vivo S18 Pro 9 Pro, which generates much heat during gaming.

• **No Response When Touching the Screen:**Sometimes, the Vivo S18 Pro screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Vivo S18 Pro Nord 2 users have reported this issue.

• After Dropping the Phone: If a Vivo S18 Pro phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Vivo S18 Pro.

Overheating, physical damage, and manufacturing defects are some common causes of Vivo S18 Pro screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Vivo S18 Pro Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

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Restart the Vivo S18 Pro device

Restarting the Vivo S18 Pro device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Vivo S18 Pro models, there may be additional solutions to consider:

Check the Phone’s Temperature

Sometimes, a Vivo S18 Pro phone’s screen, specifically Vivo S18 Pro 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to Settings > Battery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

• Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Vivo S18 Pro Screen being unresponsive?

To avoid Vivo S18 Pro screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Vivo S18 Pro phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Vivo S18 Pro device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

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Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Vivo S18 Pro phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Vivo S18 Pro phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Vivo S18 Pro phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Vivo S18 Pro device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Vivo S18 Pro models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

8 Ultimate Fixes for Google Play Your Vivo S18 Pro Isn’t Compatible

Nowadays, keeping yourself informed about the newest apps and features is essential. Have you encountered the error message “Google Play your device isn’t compatible with this version?” When attempting to download or update an application, this problem can pose a significant obstacle. The good news is that you can now alleviate those concerns.

In this article, we delve into how to resolve the “your device isn’t compatible with this version Google Play” error. It will discuss the top 8 ultimate fixes for this vexing issue that many Android users face. From practical tips to advanced solutions, this article aims to empower you with the knowledge to overcome this challenge.

Part 1: Reasons Behind Your Device Isn’t Compatible With This Version Play Store

Encountering the frustrating “your device isn’t compatible with this version Google Play“ error can be disruptive. That’s why it is essential to go through the underlying reasons causing this compatibility issue:

1. Outdated Operating System Firmware

One of the primary culprits behind the compatibility error is outdated OS firmware. App developers release updates to keep up with the latest features and security patches. That’s why an obsolete OS version on your device may render it incompatible with the newer app versions available on the Google Play Store.

2. Insufficient Hardware Requirements

Each application has specific hardware prerequisites that your device needs to fulfill. In case your smartphone does not meet the required specifications, you won’t be able to utilize the app. Thus, Google Play Store may restrict access to certain applications, citing compatibility issues.

3. Corrupted Cache Files

Cache files are designed to enhance the speed and efficiency of app loading. Yet, they can sometimes become corrupt. When this occurs, it disrupts the app’s normal operation. Clearing these corrupted cache files is often a crucial step.

4. Geographic Restrictions

In certain cases, app developers or Google Play itself may impose geographic restrictions. This could lead to compatibility issues if your device is located in an area where the app is restricted. Understanding the geographical availability of an app is vital in finding the root cause.

4. Beta Versions and Unstable Releases

Engaging with beta versions or unstable releases of an app can result in compatibility issues. These versions are typically in the testing phase. That’s why their compatibility with a wide range of devices may not be guaranteed. If you find yourself facing compatibility errors, it’s worth checking if you are in a beta program.

Part 2: 8 Reliable Fixes for Google Play Your Device Isn’t Compatible With This Version

Facing the “Play Store your device isn’t compatible with this version” error is an all-too-familiar setback. However, fear not, as this article will be your guide in resolving this issue. Summarized below are the top 8 solutions to fix this error with ease:

Fix 1: Force Quit Google Play Store

Force quitting the Google Play Store is a simple yet effective first step in resolving compatibility issues. Occasionally, the app may encounter glitches or background errors. These can hinder its proper functioning. Force quitting the Google Play Store and restarting it can often rectify these issues. You can use the following steps to force quit Google Play Store:

• Step 1. On your Vivo S18 Pro, find the Google Play Store and long-press its icon. Press “App info” from the pop-up menu to access the app information screen.

• Step 2. Here, tap the “Force Stop” option to force close the Google Play Store. After a while, relaunch the app to see if the issue is resolved.

Fix 2: Clear Google Play Store Cache

Clearing the cache of the Google Play Store is a targeted solution. It addresses potential compatibility issues arising from corrupted or outdated temporary files. The cache stores data that helps the app load faster. Yet, when these files become corrupted, it can lead to performance issues. Follow these steps to clear the Google Play Store cache and the “device not compatible Google Play” issue:

• Step 1. After finding the Google Play Store on your device, press and hold the icon until a pop-up menu appears. Here, touch the “App info” option to reach the screen displaying information about the app.

• Step 2. Here, press “Storage and Cache,” and on the following screen, tap “Clear cache.” Confirm your action to wipe the cache data. Afterward, access the targeted app again to check if the issue is resolved.

Fix 3: Remove the Google Services Framework’s Cache and Data

The Google Services Framework plays a crucial role in your Vivo S18 Pro. It is essential in the functioning of various Google services, including the Google Play Store. Clearing its cache and data can be an effective method to tackle compatibility issues. Here’s a step-by-step guide on how to remove the Google Services Framework’s cache and data:

• Step 1. Open your device’s Settings and scroll down to tap “Apps.” There, press the “All Apps” options, and on the following screen, choose “Show System” from the top right corner.

• Step 2. Now, find and tap the “Google Services Framework” app and go on to press “Storage and Cache.” Here, use “Clear Cache” and “Clear Storage” to clear its cache and data.

Fix 4: Update the Android OS Version

An outdated operating system is a common factor behind compatibility issues. This case is often used with Google Play Store and other important apps. Maintaining your Vivo S18 Pro’s compatibility with the latest app releases is essential. To ensure your Android operating system is up-to-date, please proceed with the following steps:

Instructions. You will need to start by accessing the Vivo S18 Pro device’s “Settings.” Scroll down to find and press the “System” option. On the following screen, tap “Software Update” to check if an update is available. If there is one, follow the on-screen prompts to update your device’s OS.

Fix 5: Uninstall the Google Play Store Updates

In certain cases, issues with the Google Play Store itself may be contributing to compatibility errors. Uninstalling recent updates can revert the app to its default state. It can potentially resolve the problem. Follow these steps to uninstall updates for the Google Play Store and resolve “device not compatible Play Store” issues:

• Step 1. Using your Vivo S18 Pro’s Settings, access the Google Play Store app in the “Apps” tab. Once on its info page, tap the three dots icon from the top right corner.

• Step 2. From the available options, choose “Uninstall updates.” Then confirm your decision when prompted to delete the Google Play Store updates.

Fix 6: Sideload the Incompatible Android App

If all else fails and the compatibility issue persists, sideloading the app can be a workaround. It means installing the app manually without using the Google Play Store. This approach proves especially valuable for users with a strong determination to access a specific application. Below is a comprehensive, step-by-step tutorial on how to sideload an app:

• Step 1. Long-press the Google Chrome icon to open the app info menu. Navigate to the “Install unknown apps” section. Here, toggle the switch to enable “Allow from this source.”

• Step 2. Afterward, access a reliable, trusted website where the APK for the targeted app is available. Download and install the app to resolve the compatibility issues.

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Fix 7: Install a Custom ROM

Have you exhausted other options and are still grappling with compatibility issues? Installing a custom ROM could be a more advanced but effective solution. Custom ROMs are modified versions of Android operating systems developed by the Android community. Engaging in this procedure entails large modifications to your device’s software. It is crucial to comprehend the potential consequences and proceed with caution.

Installing a custom ROM may void your device’s warranty. Moreover, it’s crucial to choose a ROM compatible with your device model. Installing a custom ROM is an advanced solution that should be approached with caution. It has the capability to address compatibility issues. Nevertheless, it demands a certain level of technical expertise and may not be suitable for all users.

Fix 8: Try Using a Third-Party App Store

The final solution to avoid compatibility issues on the Google Play Store is to use a different app store. Exploring alternative app stores can be a pragmatic workaround. Several third-party app stores offer a diverse range of applications. They might provide the desired app without encountering compatibility errors and help avoid the “device not compatible Google Play” error.

You can explore reputable third-party app stores such as Aptoide, Amazon Appstore, GetJar, or SlideME. Ensure the chosen app store is reputable and widely used, minimizing potential security risks. Exercise caution and ensure the legitimacy of the app store to avoid security risks.

Part 3: Is Your Play Store Not Working Properly? Fix It Now With Wondershare Dr.Fone

If you are unable to download any application on your Vivo S18 Pro, it might be because of your Play Store issue. Play Store is the crucial element in your device, providing your facility with many features and functions. Get it fixed by trying Wondershare Dr.Fone – System Repair (Android) tool within a few clicks.

The System Repair tool in Dr.Fone helps you to resolve this issue in your Android Phone with powerful mechanisms and efficient working. It provides a user-friendly interface to fix Play Store Not Working with much ease.

Key Features of Wondershare Dr.Fone

1. Fone – System Repair (Android) allows you to repair your Vivo S18 Pro easily in just a few clicks.
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3. Users can fix their Android devices of any model or brand within minutes.
4. With its easy-to-follow guide and steps, no technical expertise is required to use Dr.Fone’s software.

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Steps Involved To Fix Play Store Not Working Properly via Wondershare Dr.Fone

Now, we will be discussing the guide to resolve your “Google Play your device isn’t compatible with this version” errors. Here is how to fix the Play Store not working properly with Wondershare Dr.Fone – System Repair (Android):

• Step 1: Access Wondershare Dr.Fone on Computer

The first thing you need to do is to launch Wondershare Dr.Fone on your PC and access the “Toolbox” panel, followed by the “System Repair” section. Then, select the “Android” device and hit the “Start” button to proceed with the repair process.

• Step 2: Put Device Details and Download the Firmware

After that, you need to enter the Vivo S18 Pro device details like the “Name, Model, Brand, etc.” and put your phone on a Download Mode. Following this step, the firmware will download on its own, and you need to click the “Fix Now” button to install it on your Vivo S18 Pro.

• Step 3: Confirm the Installation and End the Process

In the last step, you will have to put in the code and proceed with the “Confirm” button to initiate the repair process. This may delete all your data in the Vivo S18 Pro device, and once it has ended, select the “Done” button to conclude the process.

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Conclusion

To conclude, encountering compatibility issues like “Google Play your device isn’t compatible with this version,” can be a frustrating roadblock. However, this article has armed you with the knowledge through exploring various fixes. You now possess a toolkit of solutions to overcome the notorious issue. From forced quitting the Google Play Store to exploring the realm of custom ROMs, each fix has been crafted to cater to different user preferences.

For users seeking a comprehensive solution, Wondershare Dr.Fone emerges as a versatile and powerful tool. It goes beyond conventional troubleshooting methods. Its “Android Repair” feature is tailored to address various Android system issues, including those affecting the Google Play Store.

Full Guide: How To Fix Connection Is Not Private on Vivo S18 Pro

Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.

Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.

Part 1: Addressing Your Connection Is Not Private on Android

First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.

SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.

The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.

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Some common factors that could trigger the “your connection is not private” on Chrome Android error:

1. Expired or invalid SSL certificate of the website;

Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.

2. There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;

This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.

3. No HTTPS enforcement;

Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.

So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.

Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.

Part 2: What The Error Codes in “Your Connection Is Not Private” Mean

When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.

1. ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate

This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.

As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.

2. NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate

The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.

3. NET::ERR_CERT_DATE_INVALID: Date and time mismatch

This error code points to a discrepancy between your Vivo S18 Pro’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.

4. SSL certificate error: Generic or unspecified problem

This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.

Part 3: How To Fix Your Connection Is Not Private on Android

Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.

In this section, we will explore some effective solutions to help you regain a secure and private connection.

Method 1: Clear your cache

When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.

So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:

• Step 1: Open and launch Chrome.
• Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
• Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.

After successfully clearing your browser cache and data, revisit the website to check if the problem persists.

Method 2: Repair the Android system

Addressing the “your connection is not private” to fix on Android involves examining both the Vivo S18 Pro device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.

How to perform system repair with Dr.Fone:

• Step 1. Open the Repair Tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Vivo S18 Pro. Choose System Repair and pick Android as your device type.

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• Step 2. Begin Repair

Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.

• Step 3. Fill in the Vivo S18 Pro device Details

The platform will detect your Vivo S18 Pro’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4. Activate Download Mode

Follow the instructions to put your Vivo S18 Pro into Download Mode. Once in Download Mode, you will start downloading the firmware.

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• Step 5. Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.

When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.

Method 3: Check and fix the date and time on your Android

Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.

The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:

• Step 1: Go to your Vivo S18 Pro’s Settings > Date & Time.
• Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.

Method 4: Perform factory reset

If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.

However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:

• Step 1: Go to your Android Settings.
• Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.

Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.

Conclusion

By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.

When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.

By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Vivo S18 Pros.