Troubleshooting Guide How to Fix an Unresponsive Vivo Y55s 5G (2023) Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Vivo Y55s 5G (2023) Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Vivo Y55s 5G (2023) Screen

Smart devices have become an integral part of our lives, and Vivo Y55s 5G (2023) phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Vivo Y55s 5G (2023) phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Vivo Y55s 5G (2023) phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Vivo Y55s 5G (2023) phone with an unresponsive screen.

What causes the Vivo Y55s 5G (2023) Screen unresponsive?

The Vivo Y55s 5G (2023) screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Vivo Y55s 5G (2023) phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Vivo Y55s 5G (2023) 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Vivo Y55s 5G (2023) screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Vivo Y55s 5G (2023) Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Vivo Y55s 5G (2023) phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Vivo Y55s 5G (2023).

Overheating, physical damage, and manufacturing defects are some common causes of Vivo Y55s 5G (2023) screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Vivo Y55s 5G (2023) Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Vivo Y55s 5G (2023) device

restart realme smartphone

Restarting the Vivo Y55s 5G (2023) device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Vivo Y55s 5G (2023) models, there may be additional solutions to consider:

Check the Phone’s Temperature

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realme phone temperature

Sometimes, a Vivo Y55s 5G (2023) phone’s screen, specifically Vivo Y55s 5G (2023) 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Vivo Y55s 5G (2023) Screen being unresponsive?

To avoid Vivo Y55s 5G (2023) screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Vivo Y55s 5G (2023) phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Vivo Y55s 5G (2023) device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Vivo Y55s 5G (2023) phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

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Conclusion

Vivo Y55s 5G (2023) phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Vivo Y55s 5G (2023) phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Vivo Y55s 5G (2023) device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Vivo Y55s 5G (2023) models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

7 Fixes for “Unfortunately, Phone Has Stopped” on Vivo Y55s 5G (2023)

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Vivo Y55s 5G (2023) device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Vivo Y55s 5G (2023) device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Vivo Y55s 5G (2023) phone first.
  2. Now keep pressing the “Power” button until you see the Vivo Y55s 5G (2023) logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Vivo Y55s 5G (2023) device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.
### 2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Vivo Y55s 5G (2023) firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Vivo Y55s 5G (2023) firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

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2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Vivo Y55s 5G (2023) device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Vivo Y55s 5G (2023) device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

2.6 Get the Vivo Y55s 5G (2023) system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Vivo Y55s 5G (2023) devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Vivo Y55s 5G (2023) devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Vivo Y55s 5G (2023) to the computer. When the Vivo Y55s 5G (2023) device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Vivo Y55s 5G (2023) device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Vivo Y55s 5G (2023) device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Vivo Y55s 5G (2023) device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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How to Quickly Fix Bluetooth Not Working on Vivo Y55s 5G (2023)

One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.

Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.

Let’s get straight into it!

Part 1. About Bluetooth Not Working on Android

Of course, the most common problem to occur with Bluetooth technology in your Vivo Y55s 5G (2023) is when it doesn’t connect to the Vivo Y55s 5G (2023) device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.

However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.

Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Vivo Y55s 5G (2023) as quickly as possible.

Part 2. 9 fixes for Bluetooth not working on Android

2.1 One click to fix Android Bluetooth issues due to Android system

Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Vivo Y55s 5G (2023). If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.

Dr.Fone - System Repair (Android)

Android repair tool to fix Bluetooth issues in one click

  • Can fix most internal software and firmware issues
  • Trusted by over 50+ million people around the world
  • Supports over 1,000+ unique Android brands, manufacturers, and devices
  • Incredibly user-friendly and easy-to-use
  • Compatible with all Windows computers

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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.

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bluetooth not working on android - use a tool

Step Two Connect your Vivo Y55s 5G (2023) to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.

bluetooth not working on android - select option

Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.

bluetooth not working on android - confirm info

Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.

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bluetooth not working on android - download mode to fix issues

Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.

bluetooth not working on android - start repairing

When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Vivo Y55s 5G (2023) and start using it and your Bluetooth features.


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2.2 Restart Android and turn on Bluetooth again

bluetooth not working on android - restart android

One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;

  1. Turn your Vivo Y55s 5G (2023) off by holding down the Power button
  2. Wait for several minutes and then turn your phone on again
  3. Wait for your phone to completely power up, so you’re on the Main Menu
  4. Navigate Settings > Bluetooth and then enable the setting
  5. Try to connect your Bluetooth device to what you were trying to do before

2.3 Clear the Bluetooth cache

android bluetooth problems - clear cache

Every service on your Vivo Y55s 5G (2023) using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.

By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.

  1. On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
  2. Select the Storage option
  3. Tap the Clear Cache option
  4. Go back of the Menu and restart your phone
  5. Now turn your Bluetooth feature on and turn connecting it to your preferred device
### 2.4 Remove paired devices

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android bluetooth problems - remove paired devices

Sometimes, you may have a problem with the Vivo Y55s 5G (2023) device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.

Here’s how;

  1. From the Main Menu of your Vivo Y55s 5G (2023), head to Settings > Bluetooth > Connected Devices.
  2. Turn Bluetooth on, and you’ll see all the connections your Vivo Y55s 5G (2023) is paired with
  3. Go through these settings and remove/delete/forget every connection on your device
  4. Now when you go to connect to a device using Bluetooth, repair the Vivo Y55s 5G (2023) device, enter the passcode, and use a fresh paired connection.

2.5 Use Bluetooth in safe mode

android bluetooth problems - safe mode

If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Vivo Y55s 5G (2023) in Safe Mode.

This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.

Here’s how to find out;

  1. Hold the power button down, so the Android power menu turns on
  2. Long-press the power button again and the restart in Safe Mode option will come up
  3. The phone will automatically boot into Safe Mode
  4. Wait a minute on the Main Menu
  5. Now turn on your Bluetooth and connect it to your preferred device

2.6 Turn on the discoverable feature

android bluetooth problems - discoverable feature

To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.

Here’s how to turn on your Bluetooth discoverable feature;

  1. From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
  2. Toggle the Bluetooth switch, so it’s on
  3. Under the available settings, tick the box that allows your Bluetooth device to be discoverable
  4. Turn your Bluetooth feature on and connect to the Vivo Y55s 5G (2023) device you’re trying to connect too

2.7 Exclude Bluetooth issues of the other device

android bluetooth problems - exclude Bluetooth issues of others

Sometimes, you might not even have a problem with your Vivo Y55s 5G (2023), but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.

By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.

  1. Disconnect your Vivo Y55s 5G (2023) from the Bluetooth device and turn your Bluetooth off
  2. Now take another Bluetooth device and connect this to the Vivo Y55s 5G (2023) device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
  3. If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Vivo Y55s 5G (2023)
  4. If the Vivo Y55s 5G (2023) devices connect, you’ll know there’s a problem with your Vivo Y55s 5G (2023)

2.8 Place both devices within close proximity

android bluetooth problems - close proximity

One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.

The further away the Vivo Y55s 5G (2023) devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.

2.9 Avoid interference of other Bluetooth sources

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android bluetooth problems - avoid interference

The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.

With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.

To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Vivo Y55s 5G (2023) to the Vivo Y55s 5G (2023) device you were trying to use. If it works, you know you were experiencing Bluetooth interference.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Vivo Y55s 5G (2023) Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:01:56
  • Updated at : 2024-07-31 12:01:56
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-vivo-y55s-5g-2023-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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