Troubleshooting Guide How to Fix an Unresponsive Vivo Y77t Screen | Dr.fone

Troubleshooting Guide How to Fix an Unresponsive Vivo Y77t Screen | Dr.fone

Ariadne Lv13

Troubleshooting Guide: How to Fix an Unresponsive Vivo Y77t Screen

Smart devices have become an integral part of our lives, and Vivo Y77t phones are increasingly popular due to their advanced features and affordable prices. These phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs.

However, like any other electronic device, Vivo Y77t phones can sometimes encounter issues that may impede their functionality. One common problem that users face is an unresponsive screen, which can be frustrating and disruptive to daily activities.

This article will discuss some valuable solutions for dealing with Vivo Y77t phone screen unresponsiveness. We will provide step-by-step instructions for troubleshooting and getting your phone back in working order. Whether you’re a novice or an experienced user, these tips and tricks will help you navigate this problem and get back to using your phone without any issues. So, let’s dive in and explore how to fix a Vivo Y77t phone with an unresponsive screen.

What causes the Vivo Y77t Screen unresponsive?

The Vivo Y77t screen may become unresponsive due to various reasons. Here are some common situations and their possible causes:

  • During Use/Gaming: The screen may become unresponsive due to overheating when using or gaming on a Vivo Y77t phone. This can be caused by running too many apps simultaneously or playing games for an extended period, especially on models such as the Vivo Y77t 9 Pro, which generates much heat during gaming.

  • **No Response When Touching the Screen:**Sometimes, the Vivo Y77t screen may not respond when touched due to a faulty touch screen or display. This can happen due to physical damage or a manufacturing defect. Some Vivo Y77t Nord 2 users have reported this issue.

  • After Dropping the Phone: If a Vivo Y77t phone has been dropped, the screen may become unresponsive due to physical damage or a loose connection. This can happen to any model, including the Vivo Y77t.

Overheating, physical damage, and manufacturing defects are some common causes of Vivo Y77t screen unresponsiveness, which may occur during use/gaming, no response when touching the screen, or after dropping the phone.

The common solutions to solve a Vivo Y77t Screen unresponsive

Here are the three most common solutions to deal with phone screens being unresponsive, regardless of the brand:

Restart the Vivo Y77t device

restart realme smartphone

Restarting the Vivo Y77t device is a simple and quick solution to an unresponsive phone screen. To restart the phone, press and hold the power button until the screen turns off, then press and hold the power button again to turn the phone back on.

Check the Charging Port and Battery

charging realme phone

Sometimes, an unresponsive screen can be caused by a dead battery or a faulty charging port. To check for these issues:

Step 1: Plug the phone into a charger and wait for at least 30 minutes to see if the battery charges.

Step 2: Try a different charger or cable to see if the issue is with the charging accessories.

Contact the Pros

realme customer service

If the above solutions don’t work, contacting a professional is best. A trained technician can diagnose and fix the problem. Contact the phone manufacturer or an authorized repair center to get help with your phone.

For different Vivo Y77t models, there may be additional solutions to consider:

Check the Phone’s Temperature

realme phone temperature

Sometimes, a Vivo Y77t phone’s screen, specifically Vivo Y77t 8 Pro, may become unresponsive due to overheating. To check the phone’s temperature:

Step 1: Go to SettingsBattery > Battery Temperature.

Step 2: If the phone is overheating, let it cool down before using it again.

Reset to Factory Settings

realme reset factory settings

A factory reset may help fix the problem if none of the above solutions work. Note that this will erase all data and settings on the phone, so be sure to back up your data before resetting. To reset the phone:

Step 1: Go to Settings > Additional Settings > Backup and Reset > Erase All Data.

Step 2: Follow the on-screen instructions to reset the phone.

Replace a New Screen

realme new screen

If the phone’s screen is physically damaged or cracked, it may need to be replaced. To replace the screen:

  • Contact a professional repair center or the manufacturer for replacement parts and installation.

How to avoid Vivo Y77t Screen being unresponsive?

To avoid Vivo Y77t screen being unresponsive, here are some suggestions based on the possible causes:

Check Software Updates on Time

Make sure to regularly check for and install software updates on your Vivo Y77t phone. These updates often include bug fixes and security patches that can help prevent issues like overheating and screen unresponsiveness.

Check Hardware from Time to Time

Regularly inspect your phone’s hardware components such as charging ports, battery, and screen for any signs of damage or wear and tear. If you notice any issues, get them fixed promptly to prevent them from causing further damage.

Avoid extreme temperatures

Keep your Vivo Y77t device in a temperature-controlled environment. High temperatures can cause the screen to become unresponsive, and low temperatures can cause it to freeze.

Keep the screen clean

Dirt and debris on the screen can cause it to become unresponsive. Use a microfiber cloth to clean the screen regularly.

Reduce the number of running apps

Running too many apps at once can overload the system and cause the screen to become unresponsive. Close any apps you’re not using to free up system resources.

Use Wondershare Dr.Fone to Repair or Manage Your Data

Wondershare Dr.Fone is a helpful tool that can help manage and repair your phone’s data. It can be used to back up your data, transfer files between devices, and even fix issues like an unresponsive screen. Dr.Fone has the DF13 version to be launched, which includes more features to help manage your phone’s data effectively.

By following these suggestions, you can help prevent screen unresponsiveness on your Vivo Y77t phone. Download Dr.Fone at https://drfone.wondershare.com/ to manage your phone’s data effectively and fix any issues that may arise.

safe Downloadsafe & secure

Conclusion

Vivo Y77t phones offer numerous benefits, including high-quality cameras, fast processors, long-lasting batteries, and sleek designs. However, like any other electronic device, Vivo Y77t phones can sometimes encounter issues, such as an unresponsive screen. The causes of an unresponsive screen may include overheating, physical damage, and manufacturing defects.

To deal with an unresponsive screen, users can try restarting the Vivo Y77t device, checking the charging port and battery, or contacting a professional. Additional solutions for specific Vivo Y77t models include checking the phone’s temperature, resetting to factory settings, or replacing a new screen. To avoid an unresponsive screen, users can check software updates on time, inspect the phone’s hardware, avoid extreme temperatures, keep the screen clean, and reduce the number of running apps. Dr.Fone is a helpful tool that can help manage and repair your phone’s data.

How to Fix Unfortunately, Contacts Has Stopped Error on Vivo Y77t

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Vivo Y77t or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

Dr.Fone - System Repair (Android)

Fix Contacts app crashing on Android in one click

  • Incorporates with 1-click technology to resolve any issues occurring in your Vivo Y77t. Black screen of death, app crash, system crash, faulty issues etc.
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  • One of its kind software with highest success rate in the market.
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3,016,434 people have downloaded it

In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

contacts stopping on samsung - download the tool

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

contacts stopping on samsung - android repair

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

contacts stopping on samsung - enter info

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Vivo Y77t into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Vivo Y77t.

contacts stopping on samsung - download firmware

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

contacts stopping on samsung - start android repair

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

  1. Get hold of your Android system and long press the power button.
  2. This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

contacts app stopping - retart android

Now, your device will quickly reboot the Vivo Y77t device. Once, the Vivo Y77t device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Vivo Y77t. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

  1. First of all, go to “Settings” application from the app drawer or from the notification panel.
  2. Now, surf and select for “Applications” or “Apps & notifications”.
  3. Here, you need to browse for “Contacts” app and open it.
  4. On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

contacts app stopping - clear cache

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Vivo Y77t device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

  1. From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
  2. In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
  3. Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
  4. Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
  5. Finally, push the “Power” key to give consent to the selection.

contacts app stopping - wipe cache partition

  1. After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Vivo Y77t device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

  1. First of all, visit “Settings” from your Vivo Y77t.
  2. In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
  3. From the application main page, you can choose to do either of the methods:
  • Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
  • Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

contacts app crashing - clear google+ cache

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

  1. First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
  2. There, you need to tap over “Software Update”.

contacts app crashing - check updates

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

  • Launch “Settings” app and surf for “Apps” or “Applications” option on your Vivo Y77t.
  • Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
  • At last, just select “Reset default apps”.

contacts app not responding - reset preferences

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Vivo Y77t. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

  1. Start with, launching the “Google Voice” app.
  2. From there, duly opt for “Voicemail”.
  3. Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

  • On your Vivo Y77t, just go to “Home” screen and tap on “Apps” icon.
  • Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
  • After that, tap on “Menu icon” which will showcase the apps installed on device.
  • Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

contacts app not responding - delete app

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

  • Just go to “Settings” and surf and select “Backup & Reset” option.
  • You need to toggle on the option for performing the backup on your Google account.
  • Then, tap on “Reset” button and then tick mark the option for resetting your phone.

contacts app not responding - factory settings

11 Ways to Fix it When My Vivo Y77t Won’t Charge

What would you do if your phone or other device’s battery is draining? You will plug it into a power source. Right? What if you realize that your phone won’t charge? My phone won’t charge, and the Vivo Y77t tablet won’t charge is a common problem.

Android devices are very prone to this problem, and hence Android device owners complain frequently that My Vivo Y77t won’t charge even when it is plugged into a power source properly. The reason behind the phone won’t charge, or Vivo Y77t tablet won’t charge are not very complicated and, therefore, can be dealt with by you sitting at home.

A charging problem can occur due to a temporary software crash. It is also possible that a corrupted device cache may be causing such a glitch. Another reason for phones not to charge normally or charge slowly is an inappropriate power source or defective charging cable and adapter. All these and many more problems will be cured in the 10 solutions to fix My Vivo Y77t won’t charge error.

So if you’re still thinking about why won’t My Vivo Y77t charge, read on to find out solutions to fix My Vivo Y77t won’t charge problem.

Part 1. One-click solution to fix Android phone won’t charge

While you are upset over ‘why My Vivo Y77t won’t charge?’, would you mind us helping you around?

Well, we have got Dr.Fone - System Repair (Android) at your fingertips to get rid of this annoying phone won’t charge issues (caused by system corruption). Whether the Vivo Y77t device froze or became unresponsive, bricked, or got stuck on the Vivo Y77t logo/blue screen of death or apps started crashing. It can fix every Android system problem.

Dr.Fone - System Repair (Android)

Easy-to-operate program to fix Android phone won’t charge

  • As it supports all the latest Vivo Y77t devices, it can even easily fix the Vivo Y77t tablet won’t charge issue.
  • With a single click, you can fix your entire Android system issues.
  • The very first tool is available in the market for Android system repair.
  • Without any technical knowledge, one can use this software.
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Note: When you are stressed over ‘why won’t My Vivo Y77t charge’, we are ready to eliminate the tension and make things easier for you. But, before you start fixing the phone won’t charge the problem, make sure to back up the Android device . This fixing process might wipe out all the Vivo Y77t device data.

Phase 1: Preparing and connecting the Android device

Step 1: Install and then run Dr.Fone - System Repair (Android), the ultimate Android repair software on your PC. Hit the ‘System Repair’ tab, followed by connecting your Vivo Y77t.

fix Android phone won’t charge by android repairing tool

Step 2: Tap on the ‘Android Repair’ option and then click ‘Start’ for moving ahead.

start to fix

Step 3: Mention the detailed information about your Vivo Y77t under the Vivo Y77t device information section. Press ‘Next’ then on.

enter android info

Phase 2: Get to ‘Download’ mode for repairing the Vivo Y77t device

Step 1: It’s essential that you put the Android device under ‘Download’ mode to resolve the phone won’t charge the issue. Here comes how to do –

  • With a ‘Home’ button device, switch off it before holding down the set of keys, including ‘Power’, ‘Volume Down’, and ‘Home’ key for 5-10 seconds. Let them go and hit the ‘Volume Up’ key for entering the ‘Download’ mode.

fix Android phone won’t charge for a phone with home key

  • If the ‘Home’ button is not there, you got to turn down the Vivo Y77t device and altogether hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ keys between 5-10 seconds. Soon after you release the keys, tap the ‘Volume Up’ button for entering the ‘Download’ mode.

fix Android phone won’t charge for a phone without home key

Step 2: Click ‘Next’ to start downloading the Android firmware.

download android firmware to fix

Step 3: Now, Dr.Fone - System Repair (Android) would verify the firmware and then start repairing the Android system on its own. It will ultimately fix your ‘why won’t My Vivo Y77t charge’ trouble.

Android phone won’t charge issue fixed

Part 2. 10 common ways to fix Android won’t charge

1. Check/replace charging cable

Charging cables fray or become defunct after prolonged usage. Therefore, it is advised to always use the Vivo Y77t device’s original charging cable or purchase a good quality charging cord, which doesn’t damage your device or your adapter.

It is also very commonly observed that the charging end of the cable which gets connected to the charging port of the Vivo Y77t device gets damaged and prevents the current from flowing to the phone/tablet.

charging cable

2. Check/clean charging port

The charging port in your device is a small opening where the charging end of the cabbie is inserted for the current to flow to the phone/tablet. Very often, we notice that the charging port gets blocked with tiny particles of dirt. The charging port might also get clogged if dirt and dust get accumulated in it, preventing the sensors from receiving and forwarding the current to the Vivo Y77t device.

check charging port

The best way to take this problem is to clean the port with a blunt pin or a soft bristle unused toothbrush. Make sure you clean the port gently and do not damage it or its sensors.

clean charging port

3. Check/replace charging adapter

This method is fairly simple, and all you need to do is check whether or not the charging adapter is working properly as sometimes, the adapter itself is to be blamed for the charge. To make sure that you are not using a defective adapter, connect your charging cable/USB to another adapter. If your device charges normally, it means there is a problem is with your adapter, and you must replace it at the earliest to solve My Vivo Y77t won’t charge the issue.

check charging adapter

4. Try another power source

This technique is more like a quick trick. It means to switch from one power source to another or use a more efficient and suitable power source. Laptops and PCs charge slower than a direct power source, i.e., a wall socket. Sometimes, the charging speed is slower, and the battery is draining. In such a scenario, choose to charge your device by directly plugging it into a socket on the wall to never experience My Vivo Y77t won’t charge problem.

5. Clear device Cache

Clearing Cache is a great technique as it cleans your device and all its partitions. By clearing the cache, all the unwanted data and files stored in your device get deleted, which may be causing glitches in the Vivo Y77t device’s software, preventing it from recognizing the current.

Follow the steps given below to clear your device’s cache:

• Visit “Settings” and find “Storage”

phone storage

• Now tap on “Cached Data”.

cached data

• Click “OK” to clear all unwanted cache from your device as shown above.

Try charging your phone after clearing the cache. If your phone doesn’t charge even now, do not worry. There are more ways to help you combat My Vivo Y77t won’t charge problem.

6. Re-start/reboot your phone/tablet

Restarting your device to fix why won’t My Vivo Y77t charge error is a very effective remedy. This method of rebooting your device not only fixes software glitches but other but also tackles other factors/operations that might be running in the background preventing your device from charging.

Restarting a device is simple and can be done by following the steps given below:

• Long press the power button of your device.

• From the options that appear, click on “Restart”/ “Reboot” as shown in the image below.

restart device

To restart your device, you may also press the power button for about 20-25 seconds for the phone/tablet to automatically reboot.

7. Download and install the Ampere App

The Ampere app can be downloaded from the Google Play Store. It is very helpful to fix the why won’t my charge error as it gives you real-time information about your device’s battery consumption, charging status, and other essential data.

If the App gives information in green color, it means all is wetland your device is charging normally, however, if the information before you is in orange, you need to take steps to fix the charging problem.

charging status full charged discharging

8. Install software updates

Installing your Android version updates is a good idea as the software is the interface that receives charge from the charging port sensors and gives a command for the phone/tablet to charge. People often continue to use older OS versions, which cause trouble and prevent the Vivo Y77t device from charging.

To check for and install updates on your device, you must be connected to WiFi or a cellular network. Next, visit “Settings” and select “About device”. Now click on “Software Update”.

android software update

If there is an update available, you will be prompted to download it. Just follow the instructions given before you install a brand new Android OS version on your device.

9. Factory reset your device

Factory Reset is must be done after due deliberation. Remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings” by clicking the settings icon as shown below.

phone settings

• Now select “Backup and Reset” and move on.

backup and reset

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

erase everything

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

10. Replace your battery

This should be your last resort to fix My Vivo Y77t won’t charge problem, and you should only attempt to replace your battery if none of the other techniques work. Also, please consult a technician before purchasing and installing a new battery in your device as different phones and tablets have a different type of battery requirements.

replace phone battery

Finally, fixing the phone won’t charge the problem is simple, and therefore there is no need for you to worry as you are not the only one experiencing such an issue. Other Android users have tried, tested, and recommended the methods given above to solve why won’t My Vivo Y77t charge or Vivo Y77t tablet won’t charge error. So go ahead and try them out now.


  • Title: Troubleshooting Guide How to Fix an Unresponsive Vivo Y77t Screen | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-18 12:44:55
  • Updated at : 2024-03-21 12:56:21
  • Link: https://howto.techidaily.com/troubleshooting-guide-how-to-fix-an-unresponsive-vivo-y77t-screen-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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