Vivo S17 Screen Unresponsive? Heres How to Fix It | Dr.fone

Vivo S17 Screen Unresponsive? Heres How to Fix It | Dr.fone

Ariadne Lv13

Vivo S17 Screen Unresponsive? Here’s How to Fix It

Vivo S17 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Vivo S17 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Vivo S17 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Vivo S17 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Vivo S17 Screen Unresponsive?

There are several reasons why a Vivo S17 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Vivo S17 screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Vivo S17 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Vivo S17 device unusable.

  • Equipment is worn out: Hardware problems can also cause Vivo S17 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Vivo S17 model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Vivo S17 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Vivo S17 Screen Unresponsive

In the previous section, we identified the possible causes of Vivo S17 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Vivo S17 model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Vivo S17 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Vivo S17’s touch screen and power button issues, such as unresponsiveness. By restarting the Vivo S17 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Vivo S17 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Vivo S17logo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Vivo S17 device from functioning correctly. Leaving the Vivo S17 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Vivo S17 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Vivo S17 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Vivo S17 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Vivo S17 Y2 and Vivo S17 5A.

4. Optimize Device Performance

One solution is to optimize the Vivo S17 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Vivo S17 device and perform a factory reset, which can help reset the Vivo S17 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Vivo S17 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Vivo S17 Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Vivo S17 Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Vivo S17 Redmi 5A.
  • Select All files on the phoneto make a complete format of the Vivo S17 Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Vivo S17 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Vivo S17 Y2 and Vivo S17 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Vivo S17 device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Vivo S17.

dr fone repair on xiaomi devices

How To Avoid A Vivo S17 Screen Unresponsive?

To avoid facing a Vivo S17 screen unresponsive issue, users can take several preventative measures. One important step is to update the Vivo S17 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Vivo S17 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Vivo S17 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Vivo S17 device runs smoothly and reliably.

safe Downloadsafe & secure

Conclusion

Encountering a Vivo S17 screen unresponsive issue can be a common problem for some Vivo S17 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Vivo S17 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Vivo S17 phone without any interruptions.

How to Resolve Vivo S17 Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Vivo S17 phones, known for their efficient performance. If your Vivo S17 screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Vivo S17 not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Vivo S17 Screen Unresponsive?

Answering what causes Vivo S17 screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Vivo S17 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Vivo S17 Screen Unresponsive

Fixing the Vivo S17screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Vivo S17 screen unresponsive:

Solution 1. Restart the Vivo S17 Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Vivo S17 not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Vivo S17 device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Vivo S17 device. In some of the Vivo S17 devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Vivo S17 device.

restart your oneplus device

Solution 2. Check the Charging Port and Battery

The issues with the battery of your Vivo S17 5 can also lead to Vivo S17 not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Vivo S17 Customer Support

Contacting Vivo S17 customer support can also help resolve the Vivo S17 screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Vivo S17 customer support will help you find the issue and recommend a solution.

It is an excellent option if your Vivo S17 device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Vivo S17 Device

A common reason for Vivo S17 Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Vivo S17 device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Vivo S17 device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Vivo S17 logo.

wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Vivo S17 device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Vivo S17 will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Vivo S17 in no time:

Step 1: Launch Settings on your Vivo S17 device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Vivo S17 Screen being Unresponsive?

Protecting your Vivo S17 device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Vivo S17 screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Vivo S17 device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Vivo S17 device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Vivo S17 devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Vivo S17 not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Authentication Error Occurred on Vivo S17? Here Are 10 Proven Fixes

There are times when users get an authentication error while they connect to a Wifi network. The problem is mostly found in Android whenever a device tries to establish a connection to Wifi. If your device is also experiencing an authentication problem Wifi, then don’t worry. It can easily be resolved. In this post, we will make you familiar with the root cause for the Vivo S17 Wifi problem and how you can resolve whenever authentication error occurred on your device.

Part 1: Any idea about the Wi-Fi authentication problem?

Wi-Fi authentication has to be done every time you wish to connect to a Wi-Fi network over your smartphone or laptop. To authenticate yourself and connect to the protected Wi-Fi network, you need to have the password of it. But if after you’re putting in the correct password and still experiencing the wifi authentication problem. Here’s what you need to know.

Authentication error occurs when the “deal” between the Wi-Fi router and device fails due to certain reasons. First, the Vivo S17 device sends the password of the network and the “connect” request in an encrypted format to the Wi-Fi router. Then, the router decrypts the password and compares the password saved on it. Now, if the password matches, it sends affirmation for the “connect” request, and then the Vivo S17 device is allowed to connect to the network.

Part 2: Why Authentication Error Occurred when Connecting to Wifi?

There could be plenty of reasons for facing an authentication error on your device. Most of the time, it occurs whenever a Wifi router seems to malfunction. Furthermore, if your phone has been recently updated, then chances are that there could be an issue with its drivers. A security attack can also make your device malfunction as well. An unstable connection or a router blockage can also be a reason for this issue.

In this scenario, whenever you try to connect to a Wifi network (even after supplying the correct password and username), it doesn’t connect to it. Instead, it displays an authentication error occurred promptly. Thankfully, there are plenty of ways to overcome the authentication problem Wifi. In the next section, we have provided three different solutions to fix the Vivo S17 Wifi problem (as it mostly happens on Android devices).

Part 3: 10 Solutions to Fix Wifi Authentication Error

Before we make you familiar with different fixes for the Wifi authentication error, it is important to check your router beforehand. Chances are that you could be getting the authentication error because your router is not functioning properly. You can restart it and try to connect any other device to it as well to check it. After making sure that there is no problem with your network or router, follow these suggestions to overcome the authentication error occurred issue.

Check if extra characters added in Wi-Fi password

Ensure that no other extra characters are being added in the Wi-Fi password while you’re entering it. Key in the password carefully while viewing the characters, and then check if the authentication error occurs or not.

One-Click to Fix Wifi Authentication Error by Android System Repair

Android system repair is considered the most effective way to fix Wifi Authentication Error. As the bottom-layer Android system files may be corrupted unconsciously with days of phone use, the Wifi Authentication Error may be one of the symptoms.

So Android repair requires programming knowledge to do it?

No! With Dr.Fone - System Repair (Android), you can do Android repair in just a few steps and get all issues like Wifi Authentication error fixed easily.

Dr.Fone - System Repair (Android)

An easy-to-operate tool to fix Android system issues like a Wifi authentication error

  • Fixes all Android system issues like a black screen of death, Wifi authentication error, etc.
  • One-click to fix the Wifi authentication error. No technical skills required.
  • Supports all the new Vivo S17 devices like Galaxy S8, S9, etc.
  • Easy-to-follow instructions provided on each of the screens.

3981454 people have downloaded it

Here are the steps to fix Wifi Authentication Error by Android system repair:

Note: Android repair is effective to permanently fix Wifi Authentication Error, but may wipe out the existing phone data. Backup all the important Android data to PC before you go on.

  1. After the Dr.Fone tool is downloaded, install, and launch it. You can see the following screen.

fix Wifi Authentication Error by android repair

  1. Connect your Vivo S17 to the computer, and select “Android Repair” in the middle.

fix Wifi Authentication Error by selecting option

  1. Select all the details that match your device, and click “Next”.

fix Wifi Authentication Error by selecting option by selecting device info

  1. Next up, you should boot your Vivo S17 in download mode by following the on-screen instructions.

fix Wifi Authentication Error in download mode

  1. Allow the program to download the corresponding firmware. After that, the Android repair will start and get the Wifi Authentication Error fixed in minutes.

Wifi Authentication Error fixing process

Use static IP address instead of DHCP

DHCP, or Dynamic Host Configuration Protocol is the default IP address assignment for the Wi-Fi settings on many devices. Whereas DHCP can cause IP address conflict during the dynamic IP address assignment. So, you’d better change “DHCP” to “Static” to see if the authentication error persists.

Step 1: Head to the “Settings” of your Vivo S17 and then opt for “Wireless and Networks” followed by “WLAN/WiFi”.

Step 2: Now, hit on the WiFi network that is showing “authentication error occurred”.

Step 3: Depending on your Vivo S17 model, look for “IP Settings” and tap on it. Now, switch the “DHCP” to “Static”.

Step 4: Note down the static IP address fields and wipe off all the fields. Punch it in again and then save it.

change dhcp settings of wifi

Check carefully for duplicate Wi-Fi names before you connect

Perhaps, you might connect to a WiFi with a similar name. There are good chances that some users do not modify their WiFi network name and possibly, your neighbor may have the same WiFi network, service provider. Therefore, ensure you connect to the correct WiFi network.

Reset the Wifi network

One of the easiest ways to fix the authentication problem of Wifi is to reset the network. To do this, you would be required to forget the respective network first and then connect to it again. This can be done by simply following these steps.

1. Firstly, you need to forget a Wifi network. To do it, go to your phone’s Settings > WiFi and network. From here, you can see a list of all the Wifi hotspots that your phone connects to. Select the network you wish to forget.

Select the network

2. When you would select a network, it will provide the basic information related to it. Just tap on the “Forget” button and agree to the pop-up message. This will erase the network’s information from your device.

tap on the “Forget”

3. Afterward, turn on your Wifi again and tap to the network you wish to connect to. Simply provide the credentials and tap on the “Connect” button to reestablish the connection. This way, you can reset the network successfully.

tap on the Connect button

Modify network connection

If the above solution won’t work, then you would be required to walk the extra mile to fix the Vivo S17 Wifi problem. After you reset a network connection, if still getting issues regarding the authentication of the network, you need to modify the connection. In this technique, you will be changing the IP settings on your phone to alter the way it establishes a secure connection. You can do it by following these steps.

1. To start with, visit your phone’s Settings and open the Wifi page.

open the Wifi page

2. This will display a list of all the Wifi networks that are associated with your device. Just long-tap on the Wifi network that you wish to modify. It will open another pop-up window. From here, tap on the option of “Manage network settings”. Sometimes, users also get an option of “Modify network settings” here as well. Simply select it to proceed.

Modify network settings

3. It will display basic information related to your Wifi network. Just tap on the “Show advanced options” button to access more options related to the network setting.

Show advanced options

4. From the IP Settings menu, change the field from DHCP to Static. This will let you establish a static connection between your device and the router.

change the field

5. As soon as you will change it to static, you will get different fields related to your network’s IP address, gateway, DNS, and more. Simply fill these fields and tap on the “Save” button once you are done.

fill these fields

Now, try to connect to the Wifi hotspot again. You would be able to overcome the authentication problem of Wifi.

Change Network Security Type

It has been observed that, when we connect to Wifi, our device chooses a wrong security type. This clashes with the default security protocol of the router and authentication error occurred due to this. If your device is facing the same issue, then it can be fixed by simply changing its security type. To do this, follow these instructions:

1. To change the security type of a network, you need to “Add the network”. If you already have the Wifi network saved, then simply forget the network by following the above-mentioned tutorial.

2. Now, turn on your device’s Wifi and tap on the option of “Add network”. Here, you would be asked to give a network name and select the security type. To manually select it, tap on the “Security” option.

tap on the “Security”

3. From here, you will get a list of various security protocols that you can pick. Select “WPA/WPA2-PSK” and save your selection.

Select “WPA/WPA2-PSK”

Now, try to connect to the network again. Most likely, it will let you fix the authentication error on your device.

Update Android firmware to the latest

There are instances where an outdated OS version of your Vivo S17 may create a hindrance in establishing a connection between your device and the WiFi network. You need to update your Android firmware to the latest version and then check if the problem persists or not.

Step 1: Launch “Settings” of your Vivo S17 and then get into the “About Phone” option.

Step 2: Now, opt for the “System Update” option. If the update is available, get your device updated to the latest OS version.

Restart the router and reset Android network settings

Sometimes, the WiFi router may hang up while establishing a connection and therefore, the wifi authentication problem occurs. Try restarting your Wi-Fi router and then check if your device connects successfully. If this doesn’t work, try to reset your Android Network Settings .

Bonus tip: Turn Airplane mode on/off

By simply turning on the Airplane mode (and later turning it off), you can easily fix the authentication problem Wifi most of the time. You can find a toggle button for Airplane mode on the notification bar of your phone. If you can’t find it there, then go to your phone’s Settings > Connection > More Networks and turn on the feature of “Airplane Mode”.

go to Connection

Let it do for a while. Afterward, turn it off and try to connect to the Wifi network again.

After following these quick and easy suggestions, you would be able to fix the Vivo S17 Wifi problem for sure. Even if you use any other Android device, then its authentication error can easily be resolved after these effective solutions. Go ahead and give these expert solutions a try and let us know about your experience as well. If you have any other solution to fix the authentication problem Wifi, then share it with us as well in the comments.


  • Title: Vivo S17 Screen Unresponsive? Heres How to Fix It | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 22:18:12
  • Updated at : 2024-03-21 15:34:46
  • Link: https://howto.techidaily.com/vivo-s17-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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