Vivo Y36i Screen Unresponsive? Heres How to Fix It | Dr.fone
Vivo Y36i Screen Unresponsive? Here’s How to Fix It
Vivo Y36i phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Vivo Y36i touch screen not working, which can be frustrating and difficult.
This article aims to provide solutions for Vivo Y36i phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Vivo Y36i touchscreen is not working, don’t worry – we’ve got you covered!
What Causes A Vivo Y36i Screen Unresponsive?
There are several reasons why a Vivo Y36i phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.
Below are some possible causes of Vivo Y36i screen unresponsiveness, along with explanations of each.
Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Vivo Y36i Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Vivo Y36i device unusable.
Equipment is worn out: Hardware problems can also cause Vivo Y36i screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Vivo Y36i model, including the Y2 and 5A.
**Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Vivo Y36i Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.
The Common Solutions To Solve A Vivo Y36i Screen Unresponsive
In the previous section, we identified the possible causes of Vivo Y36i screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Vivo Y36i model.
1. Restart The Device
Restarting the phone is typically the initial solution that comes to mind when we encounter the Vivo Y36i black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.
It is the most commonly used method to fix Vivo Y36i’s touch screen and power button issues, such as unresponsiveness. By restarting the Vivo Y36i device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Vivo Y36i device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Vivo Y36ilogo appears.
2. Leave The Phone And Let The Battery Drain Completely
Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Vivo Y36i device from functioning correctly. Leaving the Vivo Y36i device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Vivo Y36i device can be recharged and turned back on, potentially resolving the issue.
3. Contact Custom Service
If restarting the Vivo Y36i device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Vivo Y36i device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.
In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Vivo Y36i Y2 and Vivo Y36i 5A.
4. Optimize Device Performance
One solution is to optimize the Vivo Y36i device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.
You can clear your cached data using the default settings.
- Select Settings> Storage > Cached Data.
- To clear the cache, select Clear Cache.
5. Back Up And Factory Reset
Another solution is to back up the Vivo Y36i device and perform a factory reset, which can help reset the Vivo Y36i device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Vivo Y36i device, so it should only be considered a last resort.
In the following steps, we will show you how to format the Vivo Y36i Redmi 5A to erase all your data and restore it to its factory state.
- Open the Settings.
- Navigate to the Additional settings section of the Vivo Y36i Redmi 5A settings.
- Please scroll down the screen until you reach the Backup & reset option, then click to access it.
- ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Vivo Y36i Redmi 5A.
- Select All files on the phoneto make a complete format of the Vivo Y36i Redmi 5A.
6. Using Dr. Fone Repair
If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Vivo Y36i devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.
Here’s how to fix repair screen unresponsiveness or any software-related issues on Vivo Y36i Y2 and Vivo Y36i 5A using Dr. Fone Repair:
- Begin by installing and opening Dr.Foneon your PC.
- Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
- On the next screen, choose “Android****Repair“ from the list of available options.
- Click on the “Start“ button to initiate the repair process.
- You will then be prompted to enter the required device information such as the Vivo Y36i device name, model number, and firmware version.
- Once you have entered the necessary information, click on the ‘Next’ button to proceed.
- Follow the on-screen instructions carefully to repair your Vivo Y36i.
How To Avoid A Vivo Y36i Screen Unresponsive?
To avoid facing a Vivo Y36i screen unresponsive issue, users can take several preventative measures. One important step is to update the Vivo Y36i phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Vivo Y36i device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Vivo Y36i device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Vivo Y36i device runs smoothly and reliably.
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Conclusion
Encountering a Vivo Y36i screen unresponsive issue can be a common problem for some Vivo Y36i phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.
By using reliable software, like Dr.Fone Repair, you can ensure that your Vivo Y36i phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Vivo Y36i phone without any interruptions.
What to Do if Google Play Services Keeps Stopping on Vivo Y36i
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
- Step 1: Go into Settingsand search for “reset.”
- Step 2: Choose Factory reset.
- Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
![android factory reset](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-2.jpeg)
- Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
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3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
![download android firmware before repair](https://images.wondershare.com/drfone/guide/android-system-repair-5.png)
- Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
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![clear app cache](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-10.jpg)
- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
### 8. Check Date and Time SettingsOddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Vivo Y36i devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
- Step 1: Head into Settings> System > Date & Time.
- Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
![check date and time settings](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-11.jpg)
- Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Vivo Y36i, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
Vivo Y36i Stuck on Screen – Finding Solutions For Stuck on Boot
The market has embraced Vivo Y36i for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Vivo Y36i C31, known to provide durability of the next level, is taking up the latest shelves of Vivo Y36i smartphones. Although the company promises reliability, there are several problems involving such smartphones.
One prominent solution stated by Vivo Y36i users involves the screen stuck in the boot. If your Vivo Y36i is stuck on the “Vivo Y36i” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Vivo Y36i users find solutions for their stuck screens on the boot.
Part 1: What Causes Vivo Y36i Screen Stuck on Boot?
Has your Vivo Y36i recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Vivo Y36i being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Vivo Y36i smartphones:
- The Device is Damped in Liquid
It is entirely possible that your Vivo Y36i smartphone is immersed in water. With a smartphone dipped in liquid, the Vivo Y36i device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.
- Soft-Bricked Device
There are multiple conditions where your Vivo Y36i smartphone can get soft-bricked. It majorly happens when a particular function in the Vivo Y36i device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.
- Outdated Device
If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Vivo Y36i, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.
- Software Update Required
A software update on your Vivo Y36i smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.
Part 2: 5 Solutions To Solve Vivo Y36i Screen Stuck on Boot
Do you seek to resolve the problem of the Vivo Y36i Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Vivo Y36i screen.
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Solution 1: Force Restart Vivo Y36i
The first and most proclaimed technique to refresh Vivo Y36i devices under such a problem is to force restart them. If the Vivo Y36i device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Vivo Y36i device vibrates or restarts by showing the screen again.
Solution 2: Leave the Phone For a While To Drain Its Battery
A conventional way to solve the issue of a stuck screen in Vivo Y36i is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Vivo Y36i device again by charging it.
Once you restart it this way, all the procedures will initiate again, and the Vivo Y36i device will be as good as new. Draining the battery has given you the leverage to regain control over the Vivo Y36i device again.
Solution 3: Check For Updates on Vivo Y36i Smartphones
Another quick remedy to try on your Vivo Y36i smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:
Step 1: Open the “Settings” of your Vivo Y36i smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.
Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Vivo Y36i needs any software updates or not.
Solution 4: Using Wondershare Dr.Fone
One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.
If your Vivo Y36i Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Vivo Y36i smartphone with the help of this tool, look through the steps featured next:
Step 1: Open Dr.Fone and Select System Repair
As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.
Step 2: Define Device Information and Confirm
You will be directed to the Vivo Y36i device information screen, where you must define the identification parameters of the Vivo Y36i device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.
Step 3: Put Your Vivo Y36i in Download Mode
Following this, you will have to put your Vivo Y36i in Download Mode. For that, you need to follow the steps according to the condition of the Vivo Y36i device:
- For Devices with Home Button:
Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.
- For Devices without Home Button:
Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.
Step 4: Start Downloading and Verify Firmware
To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Vivo Y36i device.
Solution 5: Contact the Customer Service Center of Vivo Y36i
If the issue of the Vivo Y36i stuck on the “Vivo Y36i” screen continues, you will have to contact the Vivo Y36i device’s customer support. With no proper method left for the Vivo Y36i device, the only effective technique is to visit the authorized store for Vivo Y36i smartphones and claim the issue with the Vivo Y36i device. In this way, you might receive or get a fully repaired device with no additional charges if the Vivo Y36i smartphone is under warranty.
Part 3: How to Avoid Vivo Y36i Screen Stuck on Boot?
What if you come to know that you can avoid the Vivo Y36i screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Vivo Y36i from such miserable conditions:
1. Protect from Malware
The first thing to protect your Vivo Y36i smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.
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2. Keep Your Device Updated
If you feel frustrated by issues like Vivo Y36i being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Vivo Y36i smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Vivo Y36i device’s speed and performance.
3. Do Not Fool Around with System Files
Changing or modifying system files can be fatal for smartphones. Thus, to keep your Vivo Y36i safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Vivo Y36i smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.
4. Use Wondershare Dr.Fone To Manage All Data With Ease
As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Vivo Y36i smartphone.
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Conclusion
With that, this brings the article on Vivo Y36i smartphones to a conclusion. If you are still facing issues with your Vivo Y36i stuck on the “Vivo Y36i” screen, this article is the perfect solution for your problem.
With all the provided methods, we do hope that you will be able to restore the status of your Vivo Y36i smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.
- Title: Vivo Y36i Screen Unresponsive? Heres How to Fix It | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:07:58
- Updated at : 2024-07-31 12:07:58
- Link: https://howto.techidaily.com/vivo-y36i-screen-unresponsive-heres-how-to-fix-it-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.