What to Do if Google Play Services Keeps Stopping on Infinix Smart 7 | Dr.fone
What to Do if Google Play Services Keeps Stopping on Infinix Smart 7
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
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Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
- Step 1: Go into Settingsand search for “reset.”
- Step 2: Choose Factory reset.
- Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
- Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
- Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
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- Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
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- Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
Step 1: Go into Settings> Apps and find the Google Play Store
Step 2: Tap Storageand hit the Clear cache
Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
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Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Infinix Smart 7 devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Infinix Smart 7, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
Full Guide: How To Fix Connection Is Not Private on Infinix Smart 7
Are you encountering the “your connection is not private” issue on your phone? We found many Android users have increasingly expressed their frustrations with this recurring problem while browsing on the internet.
Usually, you can just reload the page to fix the error. But in case it doesn’t help, you may need to look for more advanced solutions. In the following discussion, we will delve into why this “your connection is not private” on Android happens and explore solutions that work for you.
Part 1: Addressing Your Connection Is Not Private on Android
First of all, what does “your connection is not private” on Android mean? To answer this question, it’s essential to understand that this error is often associated with Secure Socket Layer (SSL) protocol issues.
SSL is a cryptographic protocol created to establish a secure communication channel over the internet. Its primary purpose is to ensure the confidentiality and integrity of data exchanged between a user’s device and a website’s server.
The error message appears when there’s a problem with the SSL/TLS (Transport Layer Security) certificate of the website you are trying to access. This certificate is a digital document that authenticates the website and encrypts the data transmitted between the user’s device and the server.
Some common factors that could trigger the “your connection is not private” on Chrome Android error:
- Expired or invalid SSL certificate of the website;
Certificates are issued for a specific period, and if the website owner fails to renew it in time, your browser will detect it as not secure.
- There is a mismatch between the domain on the certificate and the actual domain you are trying to visit;
This discrepancy might occur due to a misconfiguration on the website or, in some cases, due to a man-in-the-middle attack where a third party intercepts the communication between your device and the server.
- No HTTPS enforcement;
Another reason for the issue is if the installed SSL certificate doesn’t turn on the “force HTTPS” option. This means visitors might be using the non-secure HTTP version of the site instead of the safe URL.
So, the error serves as a warning to users, indicating that the connection may not be secure and sensitive information could be at risk.
Browsers, including those on Android devices, prioritize user safety and privacy. They will block access to potentially compromised websites to prevent data theft or unauthorized access. That’s why when you get the “your connection is not private” message on Android, you can’t access the website.
Part 2: What The Error Codes in “Your Connection Is Not Private” Mean
When “your connection is not private” on Chrome Android error shows up, it often comes along with specific error codes that can indicate the root cause of the issue. Understanding these error codes is crucial for troubleshooting and resolving the problem effectively.
- ERR_CERT_SYMANTEC_LEGACY: Unsupported Symantec-issued certificate
This error code indicates that the website you are attempting to access is equipped with an unsupported Symantec-issued certificate. Symantec, a prominent Certificate Authority, had faced concerns about the security of its certificate issuance processes.
As a result, major browsers, including Google Chrome, no longer support certificates issued by Symantec. If you encounter this error, it implies that the website’s SSL certificate is outdated and needs to be updated with a certificate from a trusted Certificate Authority.
- NET::ERR_CERT_AUTHORITY_INVALID: Unauthenticated SSL certificate
The presence of this error code suggests that the SSL certificate of the website cannot be authenticated by your browser. This could occur if the certificate is self-signed or issued by an unrecognized Certificate Authority.
- NET::ERR_CERT_DATE_INVALID: Date and time mismatch
This error code points to a discrepancy between your Infinix Smart 7’s date and time settings and the information on the website’s SSL certificate, as they have expiration dates. If the date and time settings on your device are incorrect, it may prevent the certificate from being validated. Correcting your device’s date and time settings should resolve this issue.
- SSL certificate error: Generic or unspecified problem
This is a more generic error message that indicates a problem with the website’s SSL certificate without specifying the exact nature of the issue. It could indicate various issues, such as an expired certificate, a misconfiguration in the certificate chain, or other SSL-related problems.
Part 3: How To Fix Your Connection Is Not Private on Android
Encountering the “your connection is not private” error on Android can be a frustrating experience. Fortunately, there are various methods to address and fix this issue, depending on its underlying cause.
In this section, we will explore some effective solutions to help you regain a secure and private connection.
Method 1: Clear your cache
When you use the internet, web browsers store information about your online activities in cached data and cookies to speed things up. However, having too much of this data can cause problems instead. It might even stop your browser from connecting securely.
So, clearing your browser cache and data can be a quick and simple “your connection is not private” Android fix. Follow the steps here:
- Step 1: Open and launch Chrome.
- Step 2: Access the Menu (the three dots button) to open the Settings. Select Privacy and Security > Clear Browsing Data.
- Step 3: Opt for the “All Time” option and click “Clear Data” to erase your cache.
After successfully clearing your browser cache and data, revisit the website to check if the problem persists.
Method 2: Repair the Android system
Addressing the “your connection is not private” to fix on Android involves examining both the Infinix Smart 7 device and the website. If clearing browser data doesn’t help, there might be an issue with your Android system. One solution is to use the Wondershare Dr.Fone system repair tool to fix the issues safely.
How to perform system repair with Dr.Fone:
- Step 1. Open the Repair Tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Infinix Smart 7. Choose System Repair and pick Android as your device type.
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- Step 2. Begin Repair
Click Start on the new screen to kick off the repair. Since you’re dealing with a connection private issue on Android, select System Damage.
- Step 3. Fill in the Infinix Smart 7 device Details
The platform will detect your Infinix Smart 7’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
- Step 4. Activate Download Mode
Follow the instructions to put your Infinix Smart 7 into Download Mode. Once in Download Mode, you will start downloading the firmware.
- Step 5. Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar.
When done, click Done if your Android starts properly. If not, click Try Again to repeat the process.
Method 3: Check and fix the date and time on your Android
Since the error code “NET::ERR_CERT_DATE_INVALID” indicates a mismatch between the date and time on your device and your browser, you need to adjust the date and time settings on your Android to fix it.
The specific steps can vary based on your Android model, but the general approach involves locating the “date and time” settings on your phone. How to fix the date and time on Android to bypass “your connection is not private” on Chrome Android:
- Step 1: Go to your Infinix Smart 7’s Settings > Date & Time.
- Step 2: Switch on the “Automatic Date & Time” to sync with the network-provided time.
Method 4: Perform factory reset
If nothing else works, there might be malware on your phone causing trouble. It’s crucial to eliminate this threat before further damage occurs. The recommended action is to perform a factory reset on your phone.
However, keep in mind that this process can result in data loss, so it’s essential to back up your data beforehand. Follow the steps to perform a factory reset on Android:
- Step 1: Go to your Android Settings.
- Step 2: Select Backup and Reset > Factory data reset. Then, opt to erase all data.
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Most of the time, you won’t need to go to the extreme of a factory reset. The simpler solutions mentioned earlier should take care of the Security Certificate Error on your Android.
Conclusion
By now, you should have a good grasp of the “Your Connection Is Not Private” problem on Android. This issue typically arises from complications with the SSL certificate of the website, designed to ensure a secure connection.
When you see the error message, it often comes with specific codes that indicate the underlying problem. Several methods can be employed to fix the “Your Connection Is Not Private” on Android. Clearing the browser cache, repairing the Android system using tools like Dr.Fone, checking and fixing date and time settings, and performing a factory reset as a last resort are among the solutions.
By prioritizing user safety and following the step-by-step approach in this guide, you can navigate and resolve this common internet browsing challenge on your Infinix Smart 7s.
Why Does My Infinix Smart 7 Keep Turning Off By Itself? 6 Fixes Are Here
Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.
Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.
We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Infinix Smart 7 keeps shutting off, here are ways that can help you.
So the next time you ask, “Why does My Infinix Smart 7 keep shutting off?”, refer to this article and follow the techniques given hereunder.
Part 1: Possible reasons for phone turning off by itself
We understand your trouble when you ask, “Why does My Infinix Smart 7 keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.
The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.
Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.
Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.
Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.
Now, once you have analyzed the problem, it is easier to move on to the solutions.
Part 2: Check the battery status on Android
If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Infinix Smart 7 keeps shutting off itself.
First, open the dialer on your Infinix Smart 7 shown in the screenshot below.
Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.
Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.
If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.
Part 3: One-click to fix Android phone keeps turning off
We understand how annoying it is to find your Infinix Smart 7 turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .
Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.
Your trouble with ‘why does My Infinix Smart 7 keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.
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Below are the steps that help easily fix Android device keeps turning off on its own:
Phase 1: Preparing your Infinix Smart 7 and connecting it
Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.
Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.
Step 3: Pick your Infinix Smart 7 details over the Infinix Smart 7 device information interface. Click the ‘Next’ button afterward.
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Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Infinix Smart 7 keep turning off’
Step 1: On your Infinix Smart 7, go to ‘Download’ mode following the instructions.
For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.
For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.
Step 2: Hitting the ‘Next’ button will start the Android firmware download.
Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.
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Part 4: Update software to the latest version to fix Android phone keeps turning off
Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Infinix Smart 7’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.
To update the software on your Infinix Smart 7, follow these steps:
Go to “Settings” on your Infinix Smart 7 and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.
Part 5: Cool down your phone to avoid your phone keeps turning off
When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Infinix Smart 7 device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.
To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.
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Part 6: Narrow down the randomly turning off issue in Safe Mode
Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.
To boot into Safe Mode:
Long press the power button to see the following options on the screen.
Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.
Once done, the phone will reboot and you will see “Safe Mode” on the main screen.
That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.
Part 7: Back up your data and perform a factory reset
Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.
Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:
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To start with, download and run the backup software on the PC.
Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.
Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.
You will see the file types that will be backed up. Wait for the backup process to complete.
There you go, you have successfully backed up data.
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Now moving on to factory reset your phone:
Simply visit “Settings” on your Infinix Smart 7 by clicking the settings icon as shown below.
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And then select the “Backup and Reset” option.
Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.
Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Infinix Smart 7 once you factory reset it, again using the Dr.Fone toolkit.
Now for all those of you who are wondering why does My Infinix Smart 7 keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Infinix Smart 7 keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.
So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.
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- Title: What to Do if Google Play Services Keeps Stopping on Infinix Smart 7 | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:17:17
- Updated at : 2024-07-31 12:17:17
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-infinix-smart-7-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.