What to Do if Google Play Services Keeps Stopping on Infinix Smart 7 HD | Dr.fone
What to Do if Google Play Services Keeps Stopping on Infinix Smart 7 HD
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
![choose the phone model](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
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![clear app cache](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-10.jpg)
- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Infinix Smart 7 HD devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
- Step 1: Head into Settings> System > Date & Time.
- Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
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![check date and time settings](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-11.jpg)
- Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
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9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Infinix Smart 7 HD, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
How To Fix Part of the Touch Screen Not Working on Infinix Smart 7 HD
You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Infinix Smart 7 HD does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.
If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.
Part 1. Why Is Part of My Screen Not Working
There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Infinix Smart 7 HD device may be experiencing technical difficulties.
If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.
Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:
- Infinix Smart 7 HD P40 lite half touch screen not working
- Nexus touch screen not working
- LG screen is unresponsive to touch
- Infinix Smart 7 HD left side of the screen is not working
- Redmi’s whole screen is unresponsive to touch
Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing
You may experience a variety of touch screens not working on Android issues:
- A certain part of the touch screen is not working.
- Your touches do not register on the touch screen.
- The touch screen incorrectly responds to your touch.
- Half touch screen is not working.
- The touch screen becomes frozen or hangs.
- The screen flashes, flickers, or remains blank.
- Theleft side of the phone screen is not working.
Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:
- Examine the screen of your device. Check to see if it is cracked or chipped.
- If the screen is damaged, it must be replaced.
- Remove the Infinix Smart 7 HD device cover and screen protector if they are not damaged.
- If there is a sticker on the Infinix Smart 7 HD device screen, you must remove it.
- Before continuing, make sure your screen is spotless.
Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)
If you have already tried running the Infinix Smart 7 HD device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Infinix Smart 7 HD’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.
Restart Your Device
When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.
Step 1: Hold the “Power” button until the Infinix Smart 7 HD device turns off.
Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.
Step 2: When the Infinix Smart 7 HD device turns off, wait a few seconds.
Step 3: Press and hold the “Power” button to restart the Infinix Smart 7 HD device.
Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.
Turn On Safe Mode
You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.
If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:
Step 1: To force a restart, press and hold the Infinix Smart 7 HD device’s “Power” button for an extended period.
Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.
Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.
Turn Off Developer Options
Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.
If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:
Step 1: Launch the Settings app on your device.
Step 2: Select the System menu item, which usually locates at the bottom of the screen.
Step 3: Tap the Advanced options menu, then select Developer Options.
Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.
Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.
Reset Device to Factory Settings
Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:
Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.
Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.
Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.
Step 4: Confirm by pressing the Erase Device button.
Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.
Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone
If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.
Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.
Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.
Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:
Step 1: Select the System Repair option from the main window after starting Dr. Fone.
Step 2: Connect your Infinix Smart 7 HD or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.
Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.
The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.
Note: It is strongly advised that you back up your Android data before attempting Android repair.
Step 4: Before repairing your Infinix Smart 7 HD, you must boot it into Download mode. To boot your Infinix Smart 7 HD or tablet into DFU mode, follow the steps below:
For a device that has a Home button:
- Turn off your phone or tablet.
- Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
For a device that lacks a Home button:
- Turn off the Infinix Smart 7 HD device.
- Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Infinix Smart 7 HD. And in a while, your Infinix Smart 7 HD’s system issues will be resolved.
Supported OS
Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.
Platform | Supported OS |
---|---|
Windows | Windows 11/10/8.1/8/7/Vista/XP |
Mac | Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8 |
Key Features
Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:
- One-click Android Repair Tool
- Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
- A high success rate for fixing Android system issues
- Fixes Android system back to normal
Pros
Here are the advantages of using Dr.Fone – System Repair:
- Highly intuitive UI/UX/. No need for any skill to operate it
- Provides a comprehensive set of toolkits, including advanced data recovery and system repair
- Data management is simple and seamless for both Android and iOS devices
- Data backup with Dr. Fone is simple and quick.
Cons
Check below to know Dr.Fone – System Repair’s limitations:
- Depending on the toolkit required, the program can be costly.
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Conclusion
Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.
That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Infinix Smart 7 HD 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.
How to Exit Android Factory Mode On Infinix Smart 7 HD?
You’ve often heard that recovery mode will solve just about any problem your Infinix Smart 7 HD is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.
Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.
Part 1. What is Android Factory Mode?
Factory mode or what is commonly known as factory reset is one of the options available for you when your Infinix Smart 7 HD is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.
If you have been using your Infinix Smart 7 HD for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.
It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.
Part 2. Backup your Android Device First
Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.
In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.
Dr.Fone - Backup & Restore (Android)
Flexibly Backup and Restore Android Data
- Selectively backup Android data to computer with one click.
- Preview and restore backup to any Android devices.
- Supports 8000+ Android devices.
- There is no data lost during backup, export or restore.
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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.
Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”
Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.
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Step 2. Plug in with your device
Then plug in with your device to the computer. When your devic is detected, click on Backup.
Step 3. Select the file types to backup
The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.
Step 4. Start backing up your device to the computer
After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.
Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.
Part 3: One Click Solution to fix Android stuck in factory mode
From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.
But for situations when your Infinix Smart 7 HD gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Infinix Smart 7 HD logo or factory mode or blue screen of death with a single click.
Dr.Fone - System Repair (Android)
One click fix to Android stuck in factory mode
- You can easily fix your Android stuck in factory mode with this tool.
- The one-click solution’s ease of operation is appreciable.
- It has carved a niche being the first Android repair tool in the market.
- You don’t need to be a pro in technology to use this program.
- It is compatible with all latest Infinix Smart 7 HD devices like Galaxy S9.
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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Infinix Smart 7 HD data.
Phase 1: Ready your device and connect it
Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.
Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.
Step 3: Select Android device details on the Infinix Smart 7 HD device information window, followed by tapping the ‘Next’ button.
Step 4: Enter ‘000000’ for confirmation then proceed.
Phase 2: Get in ‘Download’ mode for repairing the Android device
Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –
- On a ‘Home’ button-less device – turn off the Infinix Smart 7 HD device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.
- For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.
Step 2: Press ‘Next’ for initiating firmware downloading.
Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.
Part 4. Common Solutions to Exit Factory Mode on Android
Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.
Method 1: Using “ES File Explorer”
To use this method, you will need to have installed file explorer on your device.
Step 1: Open “ES File Explorer” and then press the icon on the top left corner
Step 2: Next, go to “Tools” and then turn on “Root Explorer”
Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON
Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.
Step 5: Reboot the Infinix Smart 7 HD device
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Method 2: Using Terminal Emulator
Step 1: Install Terminal emulator
Step 2: Type “su”
Step 3: Then Type the following;
rm /efs/FactoryApp/keystr
rm /efs / FactoryApp/ Factorymode
Echo –n ON >> / efs/ FactoryApp/ keystr
Echo –n ON >> / efs/ FactoryApp/ factorymode
chown 1000.1000/ efs/FactoryApp/keystr
chown 1000.1000/ efs/FactoryApp/ factorymode
chmod 0744 / efs/FactoryApp/keystr
chmod 0744 / efs/ FactoryApp/ factorymode
reboot
You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”
As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.
- Title: What to Do if Google Play Services Keeps Stopping on Infinix Smart 7 HD | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:17:18
- Updated at : 2024-07-31 12:17:18
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-infinix-smart-7-hd-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.