What to Do if Google Play Services Keeps Stopping on Motorola Edge 40 Neo | Dr.fone
What to Do if Google Play Services Keeps Stopping on Motorola Edge 40 Neo
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
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Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
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A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
- Step 1: Go into Settings> Apps and find Google Play Services.
- Step 2: Tap it and press Uninstall Updatesat the bottom.
- Step 3: Exit the Settingsapp and restart the phone.
- Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
- Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
### 6. Do a System RepairAlthough the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
- Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
- Step 2: Select the type of issue you want to fix > Start.
- Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
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### 7. Clear CacheThe easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
Step 1: Go into Settings> Apps and find the Google Play Store
Step 2: Tap Storageand hit the Clear cache
Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Motorola Edge 40 Neo devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
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9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Motorola Edge 40 Neo, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
How To Fix Unresponsive Touch Screen on Motorola Edge 40 Neo
With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.
If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.
Part 1: Why Is My Android Experiencing Touch Screen Problems
Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.
- The touchscreen problemfreezes your phone, lags, or hangs.
- Some parts of the screen work fine, but some don’t.
- Your screen responds inaccurately (typing “a” gets you “q” or “z”).
- The touchscreen is automatically operating itself, resulting in ghost touch.
- It doesn’t respond to any taps, and the phone’s screen has stopped working.
- The device is physically damaged, or the screen is cracked or broken.
- Outdated devices are prone to the black/white/blue screen of death.
Part 2: Tips, Fixes, and Workarounds To Fix Your Motorola Edge 40 Neo Touch Problems
If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.
Method 1: Remove the Screen Protector and Phone Case
Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.
Method 2: Clean Your Android Smartphone
A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.
Method 3: Stop Using Your Android Device for a While
Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.
Method 4: Restart Your Android
Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.
To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.
Method 5: Factory Data Reset Your Android
Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.
Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.
Method 6: Put Your Android into Recovery Mode
If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.
Note
Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Motorola Edge 40 Neo.
Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.
Step 1B: If your Motorola Edge 40 Neo still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.
Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.
Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.
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Step 3: Wait for the process to complete and for your Motorola Edge 40 Neo to restart automatically.
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If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Motorola Edge 40 Neo checked by a technician if the screen is getting weak, has water damage, or has failing screen components.
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Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.
Part 3: How To Fix Android Touch Problem With an Alternative
If all the general phone touch problems on your Motorola Edge 40 Neo persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.
Key Features
Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.
- Fix All Android Problems In Minutes
Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.
- Supports up to 1000+ Android Models
The program supports almost all Motorola Edge 40 Neo models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Motorola Edge 40 Neo with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.
Pros and Cons
Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.
Pros
- The user interface is clutter-free, making it highly beginner-friendly.
- The fast processing time to fix your Motorola Edge 40 Neo means you can do more in less time.
Cons
- The free version only works until you see if your Motorola Edge 40 Neo is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
- If you own an iOS device, you’ll have to get the iOS version.
How To Fix Black Phone Screen With Wondershare Dr.Fone
Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.
Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Motorola Edge 40 Neo to your computer.
Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Motorola Edge 40 Neo and click Next.
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Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.
Part 4: FAQs
Here are some FAQs you should remember when experiencing phone touch problems.
1. Does a Cracked Screen Affect Touch on an Android?
If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.
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If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.
3. Can I Use Dr.Fone for Free?
You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.
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Conclusion
If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.
However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.
How to Resolve Motorola Edge 40 Neo Screen Not Working
Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Motorola Edge 40 Neo phones, known for their efficient performance. If your Motorola Edge 40 Neo screen is not working, it can be an exhausting experience.
Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Motorola Edge 40 Neo not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.
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Answering what causes Motorola Edge 40 Neo screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Motorola Edge 40 Neo 6T touch screen not working as the basis of your investigation:
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Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.
2. Battery Issue
If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.
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The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.
4. Conflicting Settings
It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.
Part 2: The Common Solutions to Solve a Motorola Edge 40 Neo Screen Unresponsive
Fixing the Motorola Edge 40 Neoscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Motorola Edge 40 Neo screen unresponsive:
Solution 1. Restart the Motorola Edge 40 Neo Phone
As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Motorola Edge 40 Neo not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Motorola Edge 40 Neo device:
Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Motorola Edge 40 Neo device. In some of the Motorola Edge 40 Neo devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Motorola Edge 40 Neo device.
Solution 2. Check the Charging Port and Battery
The issues with the battery of your Motorola Edge 40 Neo 5 can also lead to Motorola Edge 40 Neo not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.
Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.
Solution 3. Contact the Motorola Edge 40 Neo Customer Support
Contacting Motorola Edge 40 Neo customer support can also help resolve the Motorola Edge 40 Neo screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Motorola Edge 40 Neo customer support will help you find the issue and recommend a solution.
It is an excellent option if your Motorola Edge 40 Neo device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.
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Solution 4. Wipe the Cache of Your Motorola Edge 40 Neo Device
A common reason for Motorola Edge 40 Neo Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Motorola Edge 40 Neo device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Motorola Edge 40 Neo device:
Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Motorola Edge 40 Neo logo.
Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”
Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.
Solution 5. Reset to Factory Settings
Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Motorola Edge 40 Neo device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Motorola Edge 40 Neo will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Motorola Edge 40 Neo in no time:
Step 1: Launch Settings on your Motorola Edge 40 Neo device and tap “System” to select “Reset Options.”
Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.
Solution 6. Replace the Old Screen with A New Screen
If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.
Part 3: How to Avoid Motorola Edge 40 Neo Screen being Unresponsive?
Protecting your Motorola Edge 40 Neo device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Motorola Edge 40 Neo screen from being unresponsive, here are some tips you can follow:
- ****Regular Updates:****You should always ensure that your Motorola Edge 40 Neo device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
- ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Motorola Edge 40 Neo device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
- ****Delete Unnecessary Apps:****If you have too many apps on your Motorola Edge 40 Neo devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
- ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.
A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.
Conclusion
To sum up this article, it can be said that issues like Motorola Edge 40 Neo not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.
- Title: What to Do if Google Play Services Keeps Stopping on Motorola Edge 40 Neo | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:18:03
- Updated at : 2024-07-31 12:18:03
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-motorola-edge-40-neo-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.