What to Do if Google Play Services Keeps Stopping on Motorola G24 Power | Dr.fone

What to Do if Google Play Services Keeps Stopping on Motorola G24 Power | Dr.fone

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What to Do if Google Play Services Keeps Stopping on Motorola G24 Power

google play services app keeps stopping

Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?

The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.

Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.

Why Am I Getting the Message “Google Play Services Keeps Stopping?”

Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.

Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.

There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.

That’s also the case with Google Play Store and Google Play Services.

Why Google Play Services Keeps Stopping

The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:

  1. Network Issues
  2. Software Errors
  3. Wrong Play Services Version

Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.

Solutions to Try When Google Play Services Keeps Stopping

There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.

1. Do a Factory Reset

A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:

  • Step 1: Go into Settingsand search for “reset.”

  • Step 2: Choose Factory reset.

  • Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.

    android factory reset

  • Step 4: Input your password and confirm the action.

Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.

2. Update Your System

As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:

  • Step 1: Open the Settings
  • Step 2: Head into System> System update.
  • Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.

Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.

3. Revert to the Previous Version

As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:

  • Step 1: Head into Settings> Apps > Google Play Services.
  • Step 2: Press the Disablebutton at the bottom of the screen.
  • Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.

As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.

4. Uninstall the App’s Updates and Reinstall

Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:

  • Step 1: Go into Settings> Apps and find Google Play Services.

  • Step 2: Tap it and press Uninstall Updatesat the bottom.

    uninstall google play services updates

  • Step 3: Exit the Settingsapp and restart the phone.

  • Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.

  • Step 5: Find and tap the Play Store versionto update your Google Play Services.

As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.

5. Check Storage

Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”

Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.

6. Do a System Repair

Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.

Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:

  • Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.

    start the wondershare dr.fone app

  • Step 2: Select the type of issue you want to fix > Start.

    start the android system repair

  • Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.

    choose the phone model

  • Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.

    put the phone into download mode

  • Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.

    download android firmware before repair

  • Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done

    confirm android system repair

That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.

7. Clear Cache

The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:

  • Step 1: Go into Settings> Apps and find the Google Play Store

  • Step 2: Tap Storageand hit the Clear cache

    clear app cache

  • Step 3: Repeat the process for the Google Play Services

If this doesn’t work, move on to another possible fix.

8. Check Date and Time Settings

Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Motorola G24 Power devices, so you’ll need to ensure they’re correct beforehand. Here’s how:

  • Step 1: Head into Settings> System > Date & Time.

  • Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.

    check date and time settings

  • Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.

Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.

9. Troubleshoot Your Internet Connection

Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.

To test the internet connection on your Motorola G24 Power, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.

10. Adjust Google Play Services Permissions

Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.

Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.

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Conclusion

Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.

Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.

4 Ways to Fix Android Blue Screen of Death On Motorola G24 Power

Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.

Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death. Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.

Read on to learn more about the Android screen of death and ways to combat it.

Part 1: How to rescue data on Motorola G24 Power with blue screen of death?

The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Motorola G24 Power phones and tabs, especially Motorola G24 Power devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Motorola G24 Power devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with Motorola G24 Power devices.

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Follow the steps given below to extract data when you experience an Android screen of death:

1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.

2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.

android blue screen of death-data extraction

3. And then choose “Recover from Broken Phone” from the program’s screen.

android blue screen of death-select file types

4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.

android blue screen of death-select fault type

5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.

android blue screen of death-select phone model

6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Motorola G24 Power and hit “Next”. An example of what to do to reach Download Mode is shown below.

android blue screen of death-boot in download mode

7. Finally, let the software recognize your Motorola G24 Power, and start to download the recovery package for your device.

android blue screen of death-download recovery package

8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.

android blue screen of death-extract files

The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.

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Part 2: One click to fix the Android blue screen of death

We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.

This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Motorola G24 Power logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.

Dr.Fone - System Repair (Android)

Easy and effective solution to fix the Android blue screen of death

  • Every kind of Android system error and problem is resolved.
  • It is the premier Android repair software in the market.
  • All the latest Motorola G24 Power devices are supported by this program.
  • Android blue screen of death can be fixed with a single click.
  • Easy to use and no technical skills are needed to operate it.

4,750,154 people have downloaded it

Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Motorola G24 Power. So backing up your Android seems a viable option.

Phase 1: Connecting your Android after preparing it

Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.

fix Android blue screen of death by android repair

Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.

start to fix Android blue screen of death

Step 3: Over the Motorola G24 Power device information window, select all relevant data about your device followed by the ‘Next’ button.

select data to fix Android blue screen of death

Phase 2: Initiate repairing after entering ‘Download’ mode

Step 1: Get the Motorola G24 Power device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –

  • On a ‘Home’ button-less device – you need to switch off the Motorola G24 Power device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.

fix android without home key

  • On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.

fix android with home key

Step 2: Tap the ‘Next’ button to download firmware.

download firmware to fix android without home key

Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.

android system repaired

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Part 3: Force Restart Your Motorola G24 Power

A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Motorola G24 Power:

Step: On your Motorola G24 Power, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.

force restart android phone

Part 4: Remove phone battery to fix blue screen of death

The best home remedy to fix any kind of Android screen of death remove the Motorola G24 Power device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.

1. Open the back cover of your Motorola G24 Power and carefully remove its battery.

android blue screen of death-remove the battery

2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.

3. Now reinsert the battery and attach the back cover.

4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death.

Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.

Part 5: Put out your SIM Card/SD card and reinsert

In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.

Part 6: Clean or change the LCD connector

If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.

clean or change the lcd connector

Part 7: Update to the latest Android version

Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:

Step: Open the Settings app on your Motorola G24 Power by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.

update the android os

Part 8: How to fix the Android blue screen of death by factory reset?

The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.

Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:

Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.

android blue screen of death-recovery mode

Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.

android blue screen of death-wipe data factory reset

Now use the power button to select it and wait for the Motorola G24 Power device to reboot automatically.

You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death. Now you can set up your device from scratch.

Part 9: What Should You Do if Android Still Stuck on Blue Screen?

Have you tried all the methods, and your Motorola G24 Power is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.

The Android screen of death, especially the Android blue screen of death, is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Motorola G24 Power.

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What To Do When Motorola G24 Power Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Motorola G24 Power device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Motorola G24 Power device’s display remains blank, and you are unable to interact with the Motorola G24 Power device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Dr.Fone - Data Recovery (Android)

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Motorola G24 Power device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Motorola G24 Power Android devices as of now.

Dr.Fone - Data Recovery (Android)

A Dedicated Tool to Retrieve Data from Broken Android Devices .

  • Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Highest retrieval rate in the industry.
  • Compatible with most Motorola G24 Power devices.

3981454 people have downloaded it

Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Motorola G24 Power devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

3,364,231 people have downloaded it

Here are the easy steps to get your Motorola G24 Power out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

    choose android info

  4. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  5. Then the tool will download the Android firmware and flash the new firmware to your Motorola G24 Power.

    fixing android black screen of death

  6. A moment later, your Motorola G24 Power will be repaired completely, and the black screen of death will be fixed.

    android brought out of black screen of death

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Motorola G24 Power

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Motorola G24 Power, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Motorola G24 Power device restarts.

Step 1: For Motorola G24 Power devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Motorola G24 Power device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

wa stickers

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Motorola G24 Power device

If your Motorola G24 Power screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Motorola G24 Power turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Motorola G24 Power.

Step 2: Boot the Motorola G24 Power device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Motorola G24 Power devices:

  • For older Motorola G24 Power devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Motorola G24 Power devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Motorola G24 Power device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Motorola G24 Power device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Motorola G24 Power device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Motorola G24 Power device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Motorola G24 Power device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Motorola G24 Power device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Motorola G24 Power device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

safe Downloadsafe & secure


  • Title: What to Do if Google Play Services Keeps Stopping on Motorola G24 Power | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-19 12:24:37
  • Updated at : 2024-03-21 14:45:55
  • Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-motorola-g24-power-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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What to Do if Google Play Services Keeps Stopping on Motorola G24 Power | Dr.fone