What to Do if Google Play Services Keeps Stopping on Motorola Razr 40 Ultra | Dr.fone
What to Do if Google Play Services Keeps Stopping on Motorola Razr 40 Ultra
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
- Step 1: Go into Settings> Apps and find Google Play Services.
- Step 2: Tap it and press Uninstall Updatesat the bottom.
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- Step 3: Exit the Settingsapp and restart the phone.
- Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
- Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
- Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
- Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
- Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
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That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
Step 1: Go into Settings> Apps and find the Google Play Store
Step 2: Tap Storageand hit the Clear cache
Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Motorola Razr 40 Ultra devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
- Step 1: Head into Settings> System > Date & Time.
- Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
- Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Motorola Razr 40 Ultra, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
How To Fix Part of the Touch Screen Not Working on Motorola Razr 40 Ultra
You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your Motorola Razr 40 Ultra does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.
If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.
Part 1. Why Is Part of My Screen Not Working
There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the Motorola Razr 40 Ultra device may be experiencing technical difficulties.
If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.
Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:
- Motorola Razr 40 Ultra P40 lite half touch screen not working
- Nexus touch screen not working
- LG screen is unresponsive to touch
- Motorola Razr 40 Ultra left side of the screen is not working
- Redmi’s whole screen is unresponsive to touch
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Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing
You may experience a variety of touch screens not working on Android issues:
- A certain part of the touch screen is not working.
- Your touches do not register on the touch screen.
- The touch screen incorrectly responds to your touch.
- Half touch screen is not working.
- The touch screen becomes frozen or hangs.
- The screen flashes, flickers, or remains blank.
- Theleft side of the phone screen is not working.
Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:
- Examine the screen of your device. Check to see if it is cracked or chipped.
- If the screen is damaged, it must be replaced.
- Remove the Motorola Razr 40 Ultra device cover and screen protector if they are not damaged.
- If there is a sticker on the Motorola Razr 40 Ultra device screen, you must remove it.
- Before continuing, make sure your screen is spotless.
Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)
If you have already tried running the Motorola Razr 40 Ultra device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your Motorola Razr 40 Ultra’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.
Restart Your Device
When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.
Step 1: Hold the “Power” button until the Motorola Razr 40 Ultra device turns off.
Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.
Step 2: When the Motorola Razr 40 Ultra device turns off, wait a few seconds.
Step 3: Press and hold the “Power” button to restart the Motorola Razr 40 Ultra device.
Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.
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You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.
If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:
Step 1: To force a restart, press and hold the Motorola Razr 40 Ultra device’s “Power” button for an extended period.
Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.
Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.
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Turn Off Developer Options
Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.
If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:
Step 1: Launch the Settings app on your device.
Step 2: Select the System menu item, which usually locates at the bottom of the screen.
Step 3: Tap the Advanced options menu, then select Developer Options.
Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.
Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.
Reset Device to Factory Settings
Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:
Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.
Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.
Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.
Step 4: Confirm by pressing the Erase Device button.
Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.
Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone
If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.
Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.
Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.
Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:
Step 1: Select the System Repair option from the main window after starting Dr. Fone.
Step 2: Connect your Motorola Razr 40 Ultra or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.
Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.
The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.
Note: It is strongly advised that you back up your Android data before attempting Android repair.
Step 4: Before repairing your Motorola Razr 40 Ultra, you must boot it into Download mode. To boot your Motorola Razr 40 Ultra or tablet into DFU mode, follow the steps below:
For a device that has a Home button:
- Turn off your phone or tablet.
- Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
For a device that lacks a Home button:
- Turn off the Motorola Razr 40 Ultra device.
- Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your Motorola Razr 40 Ultra. And in a while, your Motorola Razr 40 Ultra’s system issues will be resolved.
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Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.
| Platform | Supported OS |
|---|---|
| Windows | Windows 11/10/8.1/8/7/Vista/XP |
| Mac | Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8 |
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Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:
- One-click Android Repair Tool
- Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
- A high success rate for fixing Android system issues
- Fixes Android system back to normal
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Here are the advantages of using Dr.Fone – System Repair:
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Cons
Check below to know Dr.Fone – System Repair’s limitations:
- Depending on the toolkit required, the program can be costly.
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Conclusion
Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.
That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your Motorola Razr 40 Ultra 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.
Android Safe Mode - How to Turn off Safe Mode on Motorola Razr 40 Ultra?
Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.
Part 1: How to turn off safe mode on Android?
This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.
Method 1: Restarting the Motorola Razr 40 Ultra device
This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.
Step 1 – Tap and hold the power button of your Motorola Razr 40 Ultra.
Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)
Step 3 – Now, your phone will boot up in some time and you can see the Motorola Razr 40 Ultra device is no more on safe mode.
This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.
Method 2: Do a soft reset:
The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.
Step 1 – Tap and hold the power button.
Step 2 – Now, select “Power off” from the given option. This will make your device off.
Step 3 – Wait a few seconds and then turn it on again.
This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Motorola Razr 40 Ultra device is the safe mode, follow the next method.
Method 3: Break all power
This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.
Step 1 – Take the back cover off from the Motorola Razr 40 Ultra device and remove the battery. (Not all devices will give you this facility)
Step 2 – Take out the SIM card.
Step 3 – Reinsert the SIM card and insert the battery again.
Step 4 – Turn the Motorola Razr 40 Ultra device on by tapping and holding the power button.
Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.
Method 4: Wipe the cache of the Motorola Razr 40 Ultra device.
The cache of the Motorola Razr 40 Ultra device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.
Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.
Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.
Step 3 – Now follow on-screen instruction and your device will be rebooted.
After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.
Method 5: Factory data reset
To factory data reset, you have to follow the below steps.
Step 1 – Enter in the recovery mode by following the steps mentioned earlier.
Step 2 – Now select “Factory data reset” from the given options.
Step 3 – Now, follow the on-screen instructions and your device will be factory reset.
After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.
Watch the video below to turn off safe mode on your phone:
Part 2: How to put the phone in safe mode?
If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.
Before this, remember to take a backup of your Motorola Razr 40 Ultra. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.
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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.
To enter the safe mode, follow the instructions below.
Step 1 – First of all, long press the power button and let the Power options appear.
Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.
If you are using Android version 4.2 or earlier, turn off the Motorola Razr 40 Ultra device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Motorola Razr 40 Ultra device to boot in safe mode.
Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.
Part 3: Safe mode on Android FAQs
In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.
1. Why is My Motorola Razr 40 Ultra on safe mode?
This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.
2. Safe mode won’t turn off on My Motorola Razr 40 Ultra
For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.
The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.
- Title: What to Do if Google Play Services Keeps Stopping on Motorola Razr 40 Ultra | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:18:23
- Updated at : 2024-07-31 12:18:23
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-motorola-razr-40-ultra-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.