What to Do if Google Play Services Keeps Stopping on Nokia C12 Pro | Dr.fone
What to Do if Google Play Services Keeps Stopping on Nokia C12 Pro
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
- Step 1: Go into Settingsand search for “reset.”
- Step 2: Choose Factory reset.
- Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
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- Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
- Step 1: Go into Settings> Apps and find Google Play Services.
- Step 2: Tap it and press Uninstall Updatesat the bottom.
- Step 3: Exit the Settingsapp and restart the phone.
- Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
- Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
- Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
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- Step 2: Select the type of issue you want to fix > Start.
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Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
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Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
/a>8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Nokia C12 Pro devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Nokia C12 Pro, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
Why Your Nokia C12 Pro Screen Might be Unresponsive and How to Fix It
This article aims to provide practical solutions for troubleshooting an unresponsive Nokia C12 Pro screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.
5 Solutions to Solve Nokia C12 Pro Screen Unresponsive Issues
An unresponsive Nokia C12 Pro screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Nokia C12 Pro screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.
1. Force Restart
If your Nokia C12 Pro screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.
Step 1. Press and hold the power button on your Nokia C12 Pro device.
Step 2. When the power options appear, tap “Restart.”
Step 3. Hold the power button if the screen is completely unresponsive until the Nokia C12 Pro device shuts down. Then, press and hold the power button to turn the Nokia C12 Pro device back on.
2. Drain the Battery Completely
If force restarting doesn’t work, let the battery drain completely. This can help reset the Nokia C12 Pro device and clear any temporary files or processes causing the issue.
Step 1. Leave your Nokia C12 Pro device on until the battery completely drains and the Nokia C12 Pro device shuts down.
Step 2. Connect your device to a power source and turn it back on.
3. Check for Software Updates
Sometimes, an unresponsive Nokia C12 Pro screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.
Step 1. Go to “Settings“ on your Nokia C12 Pro device.
Step 2. Scroll down and tap “Software Updates.”
Step 3. If an update is available, tap “Download and Install.”
4. Using Dr. Fone Repair
Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Nokia C12 Pro device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Nokia C12 Pro screen.
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Step 1. Download and install Dr. Fone Repair software on your computer.
Step 2. Connect your Nokia C12 Pro phone to your computer using a USB cable.
Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.
Step 4. Choose the “Android Repair“ option from the available choices.
Step 5. Click on “Start“ to begin the repair process.
Step 6. Provide the necessary device information on the screen, including your name and model.
Step 7. Click “Next“ to proceed to the next step.
Step 8. Follow the on-screen instructions to complete the repair process for your Nokia C12 Pro phone’s touchscreen.
5. Contact Customer Service
If none of the above solutions work, it may be time to contact Nokia C12 Pro customer service. They can provide additional support and help troubleshoot the issue.
Step 1. Go to the Nokia C12 Pro website and navigate to the “Support“ section.
Step 2. Select your device model and click “Contact Us.”
Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.
Common Causes of Nokia C12 Pro Screen Unresponsiveness
While Nokia C12 Pro devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Nokia C12 Pro device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Nokia C12 Pro, A37, A5, and A5s. Software updates and resets can help fix these issues.
Over time, the touch screen of an Nokia C12 Pro device may become unresponsive due to wear and tear. This can happen to models like the Nokia C12 Pro F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.
Dropping or impacting an Nokia C12 Pro device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Nokia C12 Pro Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Nokia C12 Pro device itself may be necessary in severe cases. Protecting the Nokia C12 Pro device with a case and handling it carefully to prevent physical damage is important.
While Nokia C12 Pro devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.
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How to Avoid Nokia C12 Pro Screen Unresponsiveness Issue
One of the most effective ways to prevent Nokia C12 Pro Screen unresponsiveness is by keeping the Nokia C12 Pro device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.
Another way to avoid Nokia C12 Pro Screen unresponsiveness is by protecting the Nokia C12 Pro device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.
Installing apps from unknown sources or suspicious websites can expose the Nokia C12 Pro device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Nokia C12 Pro App Store.
Using a reliable tool like Dr. Fone can help prevent Nokia C12 Pro Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.
Conclusion
Nokia C12 Pro Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Nokia C12 Pro device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Nokia C12 Pro Screen unresponsiveness and keep your device running smoothly.
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Video Converter Factory ProHow to Quickly Fix Bluetooth Not Working on Nokia C12 Pro
One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.
Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.
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Of course, the most common problem to occur with Bluetooth technology in your Nokia C12 Pro is when it doesn’t connect to the Nokia C12 Pro device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.
However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.
Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Nokia C12 Pro as quickly as possible.
Part 2. 9 fixes for Bluetooth not working on Android
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Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Nokia C12 Pro. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).
Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.
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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.
Step Two Connect your Nokia C12 Pro to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.
Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.
Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.
Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.
When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Nokia C12 Pro and start using it and your Bluetooth features.
2.2 Restart Android and turn on Bluetooth again
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One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;
- Turn your Nokia C12 Pro off by holding down the Power button
- Wait for several minutes and then turn your phone on again
- Wait for your phone to completely power up, so you’re on the Main Menu
- Navigate Settings > Bluetooth and then enable the setting
- Try to connect your Bluetooth device to what you were trying to do before
2.3 Clear the Bluetooth cache
Every service on your Nokia C12 Pro using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.
By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.
- On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
- Select the Storage option
- Tap the Clear Cache option
- Go back of the Menu and restart your phone
- Now turn your Bluetooth feature on and turn connecting it to your preferred device
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Sometimes, you may have a problem with the Nokia C12 Pro device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.
Here’s how;
- From the Main Menu of your Nokia C12 Pro, head to Settings > Bluetooth > Connected Devices.
- Turn Bluetooth on, and you’ll see all the connections your Nokia C12 Pro is paired with
- Go through these settings and remove/delete/forget every connection on your device
- Now when you go to connect to a device using Bluetooth, repair the Nokia C12 Pro device, enter the passcode, and use a fresh paired connection.
2.5 Use Bluetooth in safe mode
If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Nokia C12 Pro in Safe Mode.
This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.
Here’s how to find out;
- Hold the power button down, so the Android power menu turns on
- Long-press the power button again and the restart in Safe Mode option will come up
- The phone will automatically boot into Safe Mode
- Wait a minute on the Main Menu
- Now turn on your Bluetooth and connect it to your preferred device
2.6 Turn on the discoverable feature
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To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.
Here’s how to turn on your Bluetooth discoverable feature;
- From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
- Toggle the Bluetooth switch, so it’s on
- Under the available settings, tick the box that allows your Bluetooth device to be discoverable
- Turn your Bluetooth feature on and connect to the Nokia C12 Pro device you’re trying to connect too
2.7 Exclude Bluetooth issues of the other device
Sometimes, you might not even have a problem with your Nokia C12 Pro, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.
By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.
- Disconnect your Nokia C12 Pro from the Bluetooth device and turn your Bluetooth off
- Now take another Bluetooth device and connect this to the Nokia C12 Pro device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
- If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Nokia C12 Pro
- If the Nokia C12 Pro devices connect, you’ll know there’s a problem with your Nokia C12 Pro
2.8 Place both devices within close proximity
One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.
The further away the Nokia C12 Pro devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.
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2.9 Avoid interference of other Bluetooth sources
The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.
With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.
To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Nokia C12 Pro to the Nokia C12 Pro device you were trying to use. If it works, you know you were experiencing Bluetooth interference.
- Title: What to Do if Google Play Services Keeps Stopping on Nokia C12 Pro | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:18:31
- Updated at : 2024-07-31 12:18:31
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-nokia-c12-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.