What to Do if Google Play Services Keeps Stopping on Oppo Reno 11 Pro 5G | Dr.fone

What to Do if Google Play Services Keeps Stopping on Oppo Reno 11 Pro 5G | Dr.fone

Ariadne Lv13

What to Do if Google Play Services Keeps Stopping on Oppo Reno 11 Pro 5G

google play services app keeps stopping

Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?

The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.

Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.

Why Am I Getting the Message “Google Play Services Keeps Stopping?”

Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.

Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.

There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.

That’s also the case with Google Play Store and Google Play Services.

Why Google Play Services Keeps Stopping

The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:

  1. Network Issues
  2. Software Errors
  3. Wrong Play Services Version

Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.

Solutions to Try When Google Play Services Keeps Stopping

There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.

1. Do a Factory Reset

A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:

  • Step 1: Go into Settingsand search for “reset.”

  • Step 2: Choose Factory reset.

  • Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.

    android factory reset

  • Step 4: Input your password and confirm the action.

Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.

2. Update Your System

As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:

  • Step 1: Open the Settings
  • Step 2: Head into System> System update.
  • Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.

Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.

3. Revert to the Previous Version

As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:

  • Step 1: Head into Settings> Apps > Google Play Services.
  • Step 2: Press the Disablebutton at the bottom of the screen.
  • Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.

As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.

4. Uninstall the App’s Updates and Reinstall

Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:

  • Step 1: Go into Settings> Apps and find Google Play Services.

  • Step 2: Tap it and press Uninstall Updatesat the bottom.

    uninstall google play services updates

  • Step 3: Exit the Settingsapp and restart the phone.

  • Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.

  • Step 5: Find and tap the Play Store versionto update your Google Play Services.

As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.

5. Check Storage

Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”

Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.

6. Do a System Repair

Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.

Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:

  • Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.

    start the wondershare dr.fone app

  • Step 2: Select the type of issue you want to fix > Start.

    start the android system repair

  • Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.

    choose the phone model

  • Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.

    put the phone into download mode

  • Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.

    download android firmware before repair

  • Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done

    confirm android system repair

That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.

7. Clear Cache

The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:

  • Step 1: Go into Settings> Apps and find the Google Play Store

  • Step 2: Tap Storageand hit the Clear cache

    clear app cache

  • Step 3: Repeat the process for the Google Play Services

If this doesn’t work, move on to another possible fix.

8. Check Date and Time Settings

Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Oppo Reno 11 Pro 5G devices, so you’ll need to ensure they’re correct beforehand. Here’s how:

  • Step 1: Head into Settings> System > Date & Time.

  • Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.

    check date and time settings

  • Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.

Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.

9. Troubleshoot Your Internet Connection

Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.

To test the internet connection on your Oppo Reno 11 Pro 5G, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.

10. Adjust Google Play Services Permissions

Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.

Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.

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Conclusion

Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.

Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.

Why Your Oppo Reno 11 Pro 5G Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Oppo Reno 11 Pro 5G screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Oppo Reno 11 Pro 5G Screen Unresponsive Issues

An unresponsive Oppo Reno 11 Pro 5G screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Oppo Reno 11 Pro 5G screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Oppo Reno 11 Pro 5G screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Oppo Reno 11 Pro 5G device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Oppo Reno 11 Pro 5G device shuts down. Then, press and hold the power button to turn the Oppo Reno 11 Pro 5G device back on.

2. Drain the Battery Completely

drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Oppo Reno 11 Pro 5G device and clear any temporary files or processes causing the issue.

Step 1. Leave your Oppo Reno 11 Pro 5G device on until the battery completely drains and the Oppo Reno 11 Pro 5G device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Oppo Reno 11 Pro 5G screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Oppo Reno 11 Pro 5G device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Oppo Reno 11 Pro 5G device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Oppo Reno 11 Pro 5G screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Oppo Reno 11 Pro 5G phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Oppo Reno 11 Pro 5G phone’s touchscreen.

5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Oppo Reno 11 Pro 5G customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Oppo Reno 11 Pro 5G website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Oppo Reno 11 Pro 5G Screen Unresponsiveness

While Oppo Reno 11 Pro 5G devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Oppo Reno 11 Pro 5G device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Oppo Reno 11 Pro 5G, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Oppo Reno 11 Pro 5G device may become unresponsive due to wear and tear. This can happen to models like the Oppo Reno 11 Pro 5G F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Oppo Reno 11 Pro 5G device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Oppo Reno 11 Pro 5G Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Oppo Reno 11 Pro 5G device itself may be necessary in severe cases. Protecting the Oppo Reno 11 Pro 5G device with a case and handling it carefully to prevent physical damage is important.

While Oppo Reno 11 Pro 5G devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Oppo Reno 11 Pro 5G Screen Unresponsiveness Issue

One of the most effective ways to prevent Oppo Reno 11 Pro 5G Screen unresponsiveness is by keeping the Oppo Reno 11 Pro 5G device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Oppo Reno 11 Pro 5G Screen unresponsiveness is by protecting the Oppo Reno 11 Pro 5G device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Oppo Reno 11 Pro 5G device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Oppo Reno 11 Pro 5G App Store.

Using a reliable tool like Dr. Fone can help prevent Oppo Reno 11 Pro 5G Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Oppo Reno 11 Pro 5G Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Oppo Reno 11 Pro 5G device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Oppo Reno 11 Pro 5G Screen unresponsiveness and keep your device running smoothly.

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Oppo Reno 11 Pro 5G Screen Unresponsive? Here’s How to Fix It

Oppo Reno 11 Pro 5G phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Oppo Reno 11 Pro 5G touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Oppo Reno 11 Pro 5G phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Oppo Reno 11 Pro 5G touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Oppo Reno 11 Pro 5G Screen Unresponsive?

There are several reasons why a Oppo Reno 11 Pro 5G phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Oppo Reno 11 Pro 5G screen unresponsiveness, along with explanations of each.

  • Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Oppo Reno 11 Pro 5G Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Oppo Reno 11 Pro 5G device unusable.

  • Equipment is worn out: Hardware problems can also cause Oppo Reno 11 Pro 5G screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Oppo Reno 11 Pro 5G model, including the Y2 and 5A.

  • **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Oppo Reno 11 Pro 5G Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Oppo Reno 11 Pro 5G Screen Unresponsive

In the previous section, we identified the possible causes of Oppo Reno 11 Pro 5G screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Oppo Reno 11 Pro 5G model.

1. Restart The Device

mui restart button

Restarting the phone is typically the initial solution that comes to mind when we encounter the Oppo Reno 11 Pro 5G black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Oppo Reno 11 Pro 5G’s touch screen and power button issues, such as unresponsiveness. By restarting the Oppo Reno 11 Pro 5G device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Oppo Reno 11 Pro 5G device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Oppo Reno 11 Pro 5Glogo appears.

2. Leave The Phone And Let The Battery Drain Completely

low battery

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Oppo Reno 11 Pro 5G device from functioning correctly. Leaving the Oppo Reno 11 Pro 5G device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Oppo Reno 11 Pro 5G device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

xiaomi contact customer service

If restarting the Oppo Reno 11 Pro 5G device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Oppo Reno 11 Pro 5G device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Oppo Reno 11 Pro 5G Y2 and Oppo Reno 11 Pro 5G 5A.

4. Optimize Device Performance

One solution is to optimize the Oppo Reno 11 Pro 5G device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

  • Select Settings> Storage > Cached Data.
  • To clear the cache, select Clear Cache.

clear cached data on xiaomi 5a

5. Back Up And Factory Reset

Another solution is to back up the Oppo Reno 11 Pro 5G device and perform a factory reset, which can help reset the Oppo Reno 11 Pro 5G device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Oppo Reno 11 Pro 5G device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Oppo Reno 11 Pro 5G Redmi 5A to erase all your data and restore it to its factory state.

  • Open the Settings.
  • Navigate to the Additional settings section of the Oppo Reno 11 Pro 5G Redmi 5A settings.
  • Please scroll down the screen until you reach the Backup & reset option, then click to access it.
  • ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Oppo Reno 11 Pro 5G Redmi 5A.
  • Select All files on the phoneto make a complete format of the Oppo Reno 11 Pro 5G Redmi 5A.

factory reset on xiaomi 5a

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Oppo Reno 11 Pro 5G devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Oppo Reno 11 Pro 5G Y2 and Oppo Reno 11 Pro 5G 5A using Dr. Fone Repair:

  • Begin by installing and opening Dr.Foneon your PC.
  • Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
  • On the next screen, chooseAndroid****Repair“ from the list of available options.
  • Click on the “Start“ button to initiate the repair process.
  • You will then be prompted to enter the required device information such as the Oppo Reno 11 Pro 5G device name, model number, and firmware version.
  • Once you have entered the necessary information, click on the ‘Next’ button to proceed.
  • Follow the on-screen instructions carefully to repair your Oppo Reno 11 Pro 5G.

dr fone repair on xiaomi devices

How To Avoid A Oppo Reno 11 Pro 5G Screen Unresponsive?

To avoid facing a Oppo Reno 11 Pro 5G screen unresponsive issue, users can take several preventative measures. One important step is to update the Oppo Reno 11 Pro 5G phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Oppo Reno 11 Pro 5G device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Oppo Reno 11 Pro 5G device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Oppo Reno 11 Pro 5G device runs smoothly and reliably.

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Conclusion

Encountering a Oppo Reno 11 Pro 5G screen unresponsive issue can be a common problem for some Oppo Reno 11 Pro 5G phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Oppo Reno 11 Pro 5G phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Oppo Reno 11 Pro 5G phone without any interruptions.


Also read:

  • Title: What to Do if Google Play Services Keeps Stopping on Oppo Reno 11 Pro 5G | Dr.fone
  • Author: Ariadne
  • Created at : 2024-06-28 00:37:48
  • Updated at : 2024-06-29 00:37:48
  • Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-oppo-reno-11-pro-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.