## Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
Network Issues
Software Errors
Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1 : Go into Settings and search for “reset .”
Step 2 : Choose Factory reset .
Step 3 : Tap the Erase all data or Reset device at the bottom, whichever button is there.
Step 4 : Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
Step 1 : Open the Settings
Step 2 : Head into System > System update .
Step 3 : If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
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3. Revert to the Previous Version As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
Step 1 : Head into Settings > Apps > Google Play Services.
Step 2 : Press the Disable button at the bottom of the screen.
Step 3 : Restart the phone, repeat the process by clicking Enable this time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
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4. Uninstall the App’s Updates and Reinstall Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1 : Go into Settings > Apps and find Google Play Services .
Step 2 : Tap it and press Uninstall Updates at the bottom.
![uninstall google play services updates](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-3.jpeg)
Step 3 : Exit the Settings app and restart the phone.
Step 4 : Open the Play Store app and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings .
Step 5 : Find and tap the Play Store version to update your Google Play Services .
As you’re already there, you might as well update all other apps after you tap Manage apps & device . That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1 : Launch the Wondershare Dr.Fone app on your PC and head into Toolkit > System Repair > Android .
Step 2 : Select the type of issue you want to fix > Start .
Step 3 : Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
![choose the phone model](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
Step 4 : Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode . The instructions are available for both phones with and without the home button.
Step 5 : Select the appropriate Android firmware, download it, and hit Fix Now after it downloads.
Step 6 : Enter the code and hit Confirm to continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
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7. Clear Cache The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
Step 1 : Go into Settings > Apps and find the Google Play Store
Step 2 : Tap Storage and hit the Clear cache
![clear app cache](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-10.jpg)
Step 3 : Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Samsung Galaxy M34 devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1 : Head into Settings > System > Date & Time .
Step 2 : Ensure that both “**Use network–provided time ” and “ Use network-provided time zone **” are toggled on.
Step 3 : If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Samsung Galaxy M34, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.
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Part 1. Why this error pops up? There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:
1. Moving from one custom ROM to another can cause this error to occur
2. A failed firmware upgrade may also be to blame
3. A virus attack can also result in this error among many others
4. Restoring apps via a Titanium backup is also a major cause
5. Failure of certain apps such as the download manager and the media storage
Part 2. Back up your Android Data First It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Samsung Galaxy M34. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .
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Follow the steps below to learn how to back up your phone in steps.
Step 1. Download, install, and run the program
Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.
Step 2. Connect your device
Then connect your Samsung Galaxy M34 to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.
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Step 3. Begin to backup
When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.
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With a full backup of your Samsung Galaxy M34, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.
Method 1: Ensure app and system updates Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.
Step 1: Visit the Google Play Store to check for available app updates.
Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.
Method 2: Reset app preferences App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.
Step 1: Go to “Settings” on your device.
Step 2: Access “Apps.”
Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”
Method 3: Clear the cache and data on your device Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.
Step 2: Next, find Google Play from the same Manage Applications page.
Step 3: Tap on it and then Tap on clear cache.
Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK
Step 5: Next you need to open Google Play and when presented with an error, click OK
Step 6: Turn off the Samsung Galaxy M34 device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.
Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.
Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable
Step 3: Use the same method as above to clear the Download Manager data
Step 4: Turn off your device and then turn it on
This Should clear the error message for good.
Method 5: Boot your device into safe mode Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.
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Step 1. Connect your Samsung Galaxy M34
After launching Dr.Fone, click on “System Repair” from the main window.
Then connect your Samsung Galaxy M34 with the correct cable and choose “Android” > click “Start”.
In the Samsung Galaxy M34 device information interface, remember to select the correct information. Then confirm the warning and click “Next”.
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To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.
Step 2. Repair your Samsung Galaxy M34 in Download mode.
Read and follow the guide here to boot your Samsung Galaxy M34 in Download mode.
Then click “Next” to start downloading the firmware.
It may take a while, so you could have a cup of coffee to wait for the repair process completed.
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Method 7: Factory Reset your device If the above steps fail, you might need to perform a factory reset. A factory reset restores the Samsung Galaxy M34 device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.
Method 8: Seek Manufacturer Support If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.
It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.
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4 Ways to Fix Android Blue Screen of Death On Samsung Galaxy M34 Android is undoubtedly amongst the best smartphone platforms but comes with its own share of glitches. The Android screen of death is observed by many users all over the world who complain of their device screen turning blue rendering their phone/tablet unresponsive. This is called the Android blue screen of death and it usually occurs when you turn on your device by pressing the Power On button but your device does not boot up normally and remains stuck at a plain blue screen without any error message.
Such an Android screen of death is caused by a temporary software crash but can also occur due to certain hardware issues. We understand the inconvenience caused to you when you see the Android blue screen of death . Here are ways to fix the error and great software to extract all your data to keep it unaltered and safe.
Read on to learn more about the Android screen of death and ways to combat it.
Part 1: How to rescue data on Samsung Galaxy M34 with blue screen of death? The Android blue screen of death issue is not a difficult problem to deal with and can be fixed by you by following the easy steps given in this article. We suggest that all readers rescue the data stored on their Android devices to prevent data loss and keep it stored in your PC from where it can be accessed and recovered by you anytime, anywhere. This task might sound tedious, but, we have for you Dr.Fone - Data Recovery (Android) , a software specially designed to retrieve data from broken and damaged Samsung Galaxy M34 phones and tabs, especially Samsung Galaxy M34 devices, and keep it safe in your PC without tampering with it or altering its format. It efficiently extracts data from broken or unresponsive Samsung Galaxy M34 devices, phones/tabs stuck at black/blue screen, or whose system crashed due to a virus attack.
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Follow the steps given below to extract data when you experience an Android screen of death:
1. Download, install, and run the Dr.Fone - Data Recovery (Android) tool on your PC. Connect your device using a USB cable and move on to the main screen of the software.
2. Once you launch the software, you will see many tabs before you. Click on “Data Recovery” > “Android”.
3. And then choose “Recover from Broken Phone” from the program’s screen.
4. In this step, choose from the two options before you the true nature of your device as shown in the screenshot below.
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5. You will now be asked to feed in your phone’s model type and name as shown in the screenshot below. Give correct details for the software to identify your device smoothly and hit “Next”.
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6. In this step, refer to the instructions in your device manual to enter into Download Mode on your Samsung Galaxy M34 and hit “Next”. An example of what to do to reach Download Mode is shown below.
7. Finally, let the software recognize your Samsung Galaxy M34, and start to download the recovery package for your device.
8. Once it does, you will be able to preview all the files on the screen in front of you before you hit “Recover to Computer”.
The process may take up to a few minutes and once it’s done all your files will be extracted and stored on your PC. You can now move on to troubleshooting the problem without the fear of losing all your important data.
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Part 2: One click to fix the Android blue screen of death We understand how annoying it is to see the Android blue screen of death and fail to access your device data. But, with Dr.Fone - System Repair (Android) , your troubles would burst away.
This software effectively fixes Android screen of death issue along with app crashing, bricked or unresponsive device, stuck on Samsung Galaxy M34 logo, etc. All Android issues are well taken care of by Dr.Fone - System Repair (Android) with one click.
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Note: Backing up your device is significant before you carry out the Android repair process. The process of fixing the Android blue screen of death issue may erase data from your Samsung Galaxy M34. So backing up your Android seems a viable option.
Phase 1: Connecting your Android after preparing it
Step 1: Installation and running Dr.Fone - System Repair (Android) on your system takes you to the main screen. Choose the ‘System Repair’ option followed by connecting the Android device.
Step 2: Press the ‘Android Repair’ option before tapping the ‘Start’ button.
Step 3: Over the Samsung Galaxy M34 device information window, select all relevant data about your device followed by the ‘Next’ button.
Phase 2: Initiate repairing after entering ‘Download’ mode
Step 1: Get the Samsung Galaxy M34 device in ‘Download’ mode to fix the Android blue screen of death issue. Here is how –
On a ‘Home’ button-less device – you need to switch off the Samsung Galaxy M34 device. Now, hold the ‘Volume Down’, ‘Power’, and ‘Bixby’ keys together for about 10 seconds and release. Hit the ‘Volume Up’ key to get into ‘Download’ mode.
On a ‘Home’ button device – shut down the Android phone/tablet, and then push the ‘Power’, ‘Volume Down’, and ‘Home’ keys for 10 seconds. Let go of the keys and press the ‘Volume Up’ key to enter ‘Download’ mode.
Step 2: Tap the ‘Next’ button to download firmware.
Step 3: Dr.Fone - System Repair (Android) would verify the firmware post-download. It will start repairing the Android system automatically.
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Part 3: Force Restart Your Samsung Galaxy M34 A force restart is a basic step that can clear minor software glitches. It has the potential to resolve the Android blue screen of death issue. Force restarting your device can clear temporary bugs and reset all processes. It is a simple yet often overlooked way to fix the Android blue screen of death issue. Use the following steps to force restart your Samsung Galaxy M34:
Step: On your Samsung Galaxy M34, press and hold the “Power” and “Volume Down” keys for around 10 seconds. Release the keys when your device reboots and wait for it to complete rebooting.
Part 4: Remove phone battery to fix blue screen of death The best home remedy to fix any kind of Android screen of death remove the Samsung Galaxy M34 device’s battery. This technique might sound too simple, but it has solved the Android blue screen of death issue for many users whose devices started normally after reinserting the battery. Here is what you should do.
1. Open the back cover of your Samsung Galaxy M34 and carefully remove its battery.
2. Let the battery be out for 5-7 minutes. Meanwhile, long press the power button to drain out any residual charge from your device.
3. Now reinsert the battery and attach the back cover.
4. Turn on your device and see that it boots normally all the way to the Home/Locked Screen without getting stuck at Android blue screen of death .
Note: Not all Android devices allow you to remove their battery. If you own such a device, try the next step as it is your only option to fix the Android blue screen of death problem.
Part 5: Put out your SIM Card/SD card and reinsert In some cases, issues related to the Android blue screen of death can be caused by problems with the SIM card or SD card. Removing and reinserting these cards can help resolve potential conflicts or glitches. Remember that this method can help resolve issues related to SIM card or SD card conflicts. However, it may not address more complex software or hardware problems causing the blue screen issue.
Part 6: Clean or change the LCD connector If you’re facing the Android blue screen of death issue, the issue might be related to a hardware problem. The problem can be a loose or damaged LCD connector. In this scenario, you can try cleaning or changing the connector. This method is more advanced and involves disassembling your device. That’s why you need to proceed with caution and only if you’re comfortable with hardware tasks.
Part 7: Update to the latest Android version Software problems can manifest the Android equivalent of a blue screen of death. It is usually triggered by errors or anomalies within the operating system. To address these concerns, upgrading to the most recent version of the Android OS proves effective. However, updating your device’s software could introduce fresh glitches or compatibility conflicts. These steps outline the process of updating your device to the latest OS:
Step: Open the Settings app on your Samsung Galaxy M34 by locating and launching it. Proceed by scrolling through the options and selecting “Software Update.” In the ensuing screen, choose “Download and Install” to start a search for any available updates.
Part 8: How to fix the Android blue screen of death by factory reset? The Android screen of death is a very confusing issue as it freezes your device at a blue screen with no options to navigate further. In such a situation you may consider performing a Factory Reset, better known as Hard Reset as you will need to enter Recovery Mode to implement this technique. Although resting your device will wipe off all its data but you don’t need to worry as Dr.Fone toolkit Android Data Extraction software can retrieve all your files and keep them safe.
Accessing Recovery Mode differs for different Android devices. Thus, we suggest that you consult your device manual to understand how to boot into Recovery Mode on your particular Android device and then follow the steps given below:
Once you are on the Recovery Screen, you will see a list of options before you, similar to the screenshot below.
Use the Volume Down button to scroll downwards and reach the “Wipe data/Factory reset” option.
Now use the power button to select it and wait for the Samsung Galaxy M34 device to reboot automatically.
You will notice that the Android device will turn back on without getting stuck at the Android blue screen of death . Now you can set up your device from scratch.
Part 9: What Should You Do if Android Still Stuck on Blue Screen? Have you tried all the methods, and your Samsung Galaxy M34 is still stuck on the blue screen of death? In this case, it’s important to consider the possibility of a hardware issue. Remember that hardware issues can be complex. Trying to fix things without the right expertise can result in additional harm. If you’re uncertain about the next steps, it’s wisest to ask for assistance from a trained professional.
The Android screen of death, especially the Android blue screen of death , is not a very pleasant sight and could worry you. The good news is that this problem can be fixed by you sitting at home without any technical assistance. Follow the simple and easy tips given above to reboot your device and use the Dr.Fone - Data Recovery (Damaged Device) tool to rescue your data in the most efficient and effective way, then use Dr.Fone - System Repair (Android) to repair your Samsung Galaxy M34.
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