What to Do if Google Play Services Keeps Stopping on Samsung Galaxy XCover 6 Pro Tactical Edition | Dr.fone
What to Do if Google Play Services Keeps Stopping on Samsung Galaxy XCover 6 Pro Tactical Edition
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
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Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
- Step 1: Go into Settingsand search for “reset.”
- Step 2: Choose Factory reset.
- Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
![android factory reset](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-2.jpeg)
- Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
![download android firmware before repair](https://images.wondershare.com/drfone/guide/android-system-repair-5.png)
- Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
![confirm android system repair](https://images.wondershare.com/drfone/guide/android-system-repair-7.png)
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
![clear app cache](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-10.jpg)
- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Samsung Galaxy XCover 6 Pro Tactical Edition devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
- Step 1: Head into Settings> System > Date & Time.
- Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
![check date and time settings](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-11.jpg)
- Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Samsung Galaxy XCover 6 Pro Tactical Edition, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
My Videos Aren’t Playing on Samsung Galaxy XCover 6 Pro Tactical Edition – What Can I Do?
There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.
However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.
You may encounter videos not playing on your Samsung Galaxy XCover 6 Pro Tactical Edition more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.
See what you can do if videos won’t play on your Android.
Why Are My Videos Not Playing On Android?
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Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.
Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.
There could be a wide variety of reasons that is happening, including:
- Corrupted video
- Corrupted SD card
- Outdated media player
- Outdated OS
- Incomplete download from the source
- Low storage
- Video downloaded from a suspicious source
An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.
What You Can Do if Your Videos Aren’t Playing On Android Phone
Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.
1. Do a Factory Reset
While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.
A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.
While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.
Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.
### 2. Restart Your Samsung Galaxy XCover 6 Pro Tactical EditionWhile a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).
In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.
Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.
Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.
3. Check the Video Format
As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.
If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.
4. Check the Internet Connection
If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.
Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.
You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.
5. Clear the Cache
The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.
On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.
To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.
6. Update Android OS
An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.
Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.
7. Repair Your Android OS
You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.
The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.
Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Samsung Galaxy XCover 6 Pro Tactical Edition in several simple steps:
- Step 1: Download and launch Wondershare Dr.Fone on your PC.
- Step 2: Go to Toolbox, then use a cable to connect your Samsung Galaxy XCover 6 Pro Tactical Edition to your PC.
- Step 3: Select System Repair > Android.
- Step 4: In the new window, select Start.
- Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
- Step 6: Agree with the warning and select Next.
- Step 7: Follow the on-screen instructions to put your device in Download Mode.
- Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.
- Step 9: When the download is complete, select Fix Now to install it.
- Step 10: Type 000000, then select Confirmto continue fixing your device.
- Step 11: Wait for the Repairing Nowprocess to finish.
- Step 12: Once the process is complete, click Done.
If the reason your videos wouldn’t play on your Samsung Galaxy XCover 6 Pro Tactical Edition was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.
Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.
8. Update the Video App
Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.
To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.
9. Clear Cookies and Browsing Data
If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.
Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.
You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.
10. Reinstall Video Apps
If you still have issues with videos not playing on your Samsung Galaxy XCover 6 Pro Tactical Edition, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.
To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.
To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.
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Conclusion
Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.
Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.
How to Fix Android App Not Installed Error on Samsung Galaxy XCover 6 Pro Tactical Edition Quickly?
App not installed on Android is no more an unknown Error Code during Application installation as many people experience it on a day-to-day basis. An “Application not installed” error message usually pops up when you are trying to download and install an App with a .apk file extension from somewhere other than the Google Play Store. The error is very confusing at first but makes sense when you realize that this unknown Error Code during Application installation is neither a software issue nor a hardware problem. It is a direct outcome of what you do with your device. Yes, you heard that right. Your faulty actions can cause Android App not installed error.
What to do when trying to install the Android APK it says “app not installed”? It is terrible that you can’t install App on your device. But in this article, you will know more about the causes behind this error and the best ways to fix it, read on, here is all you need to know.
Part 1: Common reasons for the “Android App not installed” error
You may ask: Why can’t I download apps on my Samsung Galaxy XCover 6 Pro Tactical Edition? Understanding the underlying causes of the “Android App Not Installed” error is crucial for resolving the issue effectively. So, what are the reasons for Android App not installed error? Given below are a few reasons:
1. Insufficient storage
Android software and if data such as photos, videos, music, messages, apps, contacts, emails, etc are stored in the internal memory there is not adequate storage left for another App, leading to Android App not installed error.
2. Corrupted/Contaminated App file
When you do not download Apps from the Play Store and choose another platform to do so, App files are usually corrupted and hence cannot be installed on your device smoothly. You should be doubly sure of the source from where you download an App, check its extension name, and make an effort not to install contained files.
3. SD Card not mounted in the Samsung Galaxy XCover 6 Pro Tactical Edition device
At times your phone could be connected to your PC or another electronic device that can access the SD Card from your device. In such situations when you install an App and choose to save it to your SD Card, you will see Android App not installed error because the App cannot find the SD card as it is not mounted in your device.
4. Storage location
You must be aware that certain Apps work their best when stored in the Samsung Galaxy XCover 6 Pro Tactical Edition device’s internal memory, whereas others need to be located on an SD Card. If you do not save the App in an appropriate location, you will find that the App isn’t installed because of an unknown Error Code.
5. Corrupt storage
Corrupted storage, especially a corrupted SD Card, is known to cause the Android App isn’t installed error. Even the internal storage can get clogged due to unnecessary and unwanted data, some of which might contain an element that disturbs the storage location. Take this issue seriously as a corrupted SD Card and even clogged up internal memory can put your device in danger.
6. Application Permission
Software operations running in the background and App Permission are not new concepts. Such errors can also cause the Unknown Error Code during App installation.
7. Incorrect file
If you already have an App installed but download another variant of it having a distinct signed or unsigned certificate can also make the Android App not installed error pop-up. This sounds technical, but this and all the other reasons listed above can be tackled by you.
The Unknown Error Code during Application installation can occur due to any one or more of the reasons stated above. So read them carefully and understand them well to avoid such glitches in the future.
Part 2: One-click to fix App not installed on Android error
So App not installed on your Samsung Galaxy XCover 6 Pro Tactical Edition or tablet? The most horrible part is that this issue may come out of the corruption in the system files. In this situation, Android apps won’t be installed no matter what measures you take. Android system repair is the only effective solution to deal with this issue.
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The following steps illustrate how to fix the “Android App not installed” error in one click:
- Install Dr.Fone on your Windows. After that, launch it, and click “System Repair”. Connect your Android to the computer.
- Select the “Android” option and click “Start”.
- Select device information, such as brand, name, model, country, etc., from each field, and type “Next”.
- Follow the on-screen instructions to boot your Android in download mode, and allow the tool to download the firmware to your device.
- After the firmware is downloaded, the tool will start to repair your Android, hereby fixing the “Android App not installed” error.
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Part 3: How to fix App not installed error on Android
We understand that it can be a tricky situation to be in when Android App not installed error pops up, but what if we tell you can get rid of it in easy and simple steps? Yes, there is!
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#1. Delete unnecessary files/Apps
Insufficient storage can prevent the app from being installed. Make some storage space on your device by cleaning unwanted data and deleting extra media and other files. You can also get rid of heavy Apps by:
Visiting “Settings” on your device. Then select “Manage apps”, “Application Manager” or “Apps” (varies based on device model or version) from the list of options before you.
Now select the App you wish to uninstall and wait for the App Info screen to open, then click on “Uninstall” as shown in the screenshot.
You can also uninstall the unnecessary application on the home screen, just long-press the app you want to uninstall until you see the “uninstall” icon. Click “Uninstall”, then, you need to click “OK” to confirm the uninstall process.
#2. Use only Google Play Store
As you are all aware, the Play Store is specially designed for Android software and contains only trusted and safe Apps. It is often known as the “Android Market” because it is loaded with different types of Apps to stiffly all your needs so that you don’t have to rely on other third-party sources to purchase/install Apps.
#3. Mount your SD Card
Another remedy for Android App not installed error is to make sure that the SD card inserted in your device is not inaccessible.
To check the same:
First, disconnect your Samsung Galaxy XCover 6 Pro Tactical Edition from your PC and then visit “Settings” on your Android and select “Storage” from the options that appear. Finally, click on “Mount SD Card” at the Storage Info screen.
You can now restart your device and try to install the app now, it should work!
#4. Choose App location wisely
It is advisable to not tamper with the App’s location and let the software decide where it needs to be placed. As far as possible, let the Apps be in your device’s internal memory.
#5. Format SD Card
The chances of your SD Card being corrupted are very high. You can format it either while it is in your device or externally.
Now to Clean up your SD Card, simply visit “Settings” and select “Storage” and tap on “Format SD Card” and mount it once again to use it smoothly.
#6. App Permissions
You can reset App permissions to combat the Android App not installed error by Visiting “Settings” and then selecting “Apps”. Now access the Apps menu and hit “Reset App Preferences” or “Reset application permissions”. This will allow third-party apps to get installed on your device.
#7. Choose the correct App file
Make sure to always download an App file only from a trusted and safe source to avoid any errors during installation.
#8. Reboot your device
Finally, if nothing else works, restart your device to end all operations which could be causing the said error. To reboot, just press the power button till you see a pop-up. Select “Restart” and wait for your device to reboot.
Conclusion
Encountering the “App Not Installed” error on Android can be frustrating, but by understanding the causes and implementing the appropriate solutions, you can overcome this issue. We saw that Android App not installed error can be fixed quickly if you keep in mind the tips given in this article. However, please ensure that you follow each instruction carefully to avoid any further goof up.
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- Title: What to Do if Google Play Services Keeps Stopping on Samsung Galaxy XCover 6 Pro Tactical Edition | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:21:14
- Updated at : 2024-07-31 12:21:14
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-samsung-galaxy-xcover-6-pro-tactical-edition-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.