What to Do if Google Play Services Keeps Stopping on Tecno Pova 5 Pro | Dr.fone
What to Do if Google Play Services Keeps Stopping on Tecno Pova 5 Pro
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
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4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
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- Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
Step 1: Go into Settings> Apps and find the Google Play Store
Step 2: Tap Storageand hit the Clear cache
Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Tecno Pova 5 Pro devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Tecno Pova 5 Pro, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
Restore Missing App Icon on Tecno Pova 5 Pro: Step-by-Step Solutions
The growing conversation around the missing app icons on Android issue has caught our attention. While it seems confusing, it’s a problem that some Android users have encountered.
After all, the presence of app icons on our Android device’s home screen is important for convenient access to our frequently used applications. When your Tecno Pova 5 Pro’s icons suddenly disappear, it can leave you feeling lost about how to use and access your apps.
No worries, though. We’ve got you covered with a simple guide in this article. Just follow the steps, and you’ll get those missing app icons back on your Tecno Pova 5 Pro.
Part 1: Make Sure if the Missing App Is Installed
Before proceeding with troubleshooting the missing app icon on your Android device, it’s essential to confirm whether the app is still installed or if it has been accidentally deleted. To do it, you can have a quick check on Google Play:
- Step 1: Go to the Play Store.
- Step 2: Tap your Google profile at the top right and find Manage apps and devices.
- Step 3: Open Manage and select the “Installed” tab.
Now, see whether you can find the app icon that disappeared on your Android. If you can’t find it, it means the app has been accidentally deleted, and you can install it back on your device. However, if it’s confirmed to be installed on your Android but remains missing from your home screen, you can continue the following practice.
Part 2: How To Find the Missing App Icon on Android
“All my apps disappeared from my home Android screen. What should I do?”
If you’ve confirmed that the missing app is installed, but its icon is nowhere to be found on your home screen, don’t fret—there are several solutions you can take to locate and restore the missing app icon on Android.
1. Check hidden apps
How could the Android phone icon be missing? Well, app icons can disappear from your home screen for different reasons. One of the common reasons is you might have accidentally hidden it in your phone. To find and check whether the app is hidden, the steps can be different depending on the phone model you are using.
However, as a general guide, you can follow these steps:
- Step 1. Go to your phone’s Settings.
- Step 2. Use the search bar to look for “Hidden app.”
- Step 3. Once you find the “Hidden app” settings, watch the list to see if the missing app is there. If it is, you can toggle off the switch to unhide it.
2. Move the app to the home screen from the App Drawer
If your app icon disappeared on your Android, you can also easily restore it by adding the app to the home screen from the app drawer. Follow the step-by-step guide below:
- Step 1. Open the App Drawer on your Android. To do this, swipe from the bottom to the top, starting from your home screen. The App Drawer is where all your installed apps are neatly listed.
- Step 2. Once you open the App drawer, locate the app icon that has disappeared from your home screen. For example, you lost the phone icon on Android. Then, look for the phone icon from the App Drawer.
- Step 3. Long-press the Icon of the missing app and move it to the desired location on your home screen. You can drag it to an empty space or a specific folder.
- Step 4. Release to drop the app icon onto the home screen.
3. Re-enable disabled app
App icons can also disappear on the Android home screen if you unintentionally or intentionally disable them. Certain phone models even offer a functionality known as ‘Freezer,’ allowing users to temporarily halt the apps. While in a frozen state, the app remains inactive and doesn’t appear on the home screen until you unfrozen it.
To re-enable the disabled app, you can follow the steps here:
- Step 1. Open the Apps & Notifications on the Settings.
- Step 2. Select the app which icon is missing on your home screen. For example, tap the phone app if the phone icon disappears on your Android.
- Step 3: In the App Info, tap Enable.
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If the previous methods don’t work, you might need to do a factory reset on your Tecno Pova 5 Pro. But before doing that, it’s important to back up your data first because a factory reset will clear all your data and cache when you press the reset button.
How to reset Android to factory setting:
- Step 1: Go to your Android Settings.
- Step 2: Select Backup and Reset > Factory data reset. Then, choose to erase all data.
Please be mindful that performing a factory reset on Android will reset your Android completely to its initial state.
Part 3: How to Fix System Error on Android Easily with Reliable Software
Missing app icons on Android can sometimes be a result of errors in your Android system launcher, causing inconvenience and potential disruptions to your device’s operation. To address this issue effectively, you can turn to Dr.Fone’s advanced system repair tool. This tool is designed to handle various system issues, providing an easy and reliable solution.
How to fix the Android system using Dr.Fone’s system repair tool:
- Step 1. Open the Repair Tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Tecno Pova 5 Pro. Choose System Repair and pick Android as your device type.
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- Step 2. Begin Repair
Click Start on the new screen to kick off the repair. Since you’re dealing with the Android system, select System Damage.
- Step 3. Fill in the Tecno Pova 5 Pro device Details
The platform will detect your Tecno Pova 5 Pro’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
- Step 4. Activate Download de
Follow the instructions to put your Tecno Pova 5 Pro into Download Mode. Once you are in Download Mode, the firmware will be downloaded automatically.
- Step 5. Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Once finished, click Done and see if your phone has returned to normal.
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Conclusion
When the app disappears from the home screen of your Android, it can hinder your ability to access and use the app efficiently. There are several reasons why an app might disappear from your Android home screen, and addressing the issue depends on the specific circumstances.
Whether it’s due to accidental deletion or a system glitch, we have discussed various methods to recover the missing app and ensure smooth functionality in this article. In cases of system-related issues on your Tecno Pova 5 Pro, it’s advisable to rely on trustworthy software such as Dr. Fone’s system repair tool for a comprehensive resolution.
How to Quickly Fix Bluetooth Not Working on Tecno Pova 5 Pro
One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.
Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.
Let’s get straight into it!
Part 1. About Bluetooth Not Working on Android
Of course, the most common problem to occur with Bluetooth technology in your Tecno Pova 5 Pro is when it doesn’t connect to the Tecno Pova 5 Pro device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.
However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.
Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Tecno Pova 5 Pro as quickly as possible.
Part 2. 9 fixes for Bluetooth not working on Android
Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Tecno Pova 5 Pro. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).
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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.
Step Two Connect your Tecno Pova 5 Pro to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.
Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.
Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.
Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.
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When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Tecno Pova 5 Pro and start using it and your Bluetooth features.
2.2 Restart Android and turn on Bluetooth again
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One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;
- Turn your Tecno Pova 5 Pro off by holding down the Power button
- Wait for several minutes and then turn your phone on again
- Wait for your phone to completely power up, so you’re on the Main Menu
- Navigate Settings > Bluetooth and then enable the setting
- Try to connect your Bluetooth device to what you were trying to do before
2.3 Clear the Bluetooth cache
Every service on your Tecno Pova 5 Pro using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.
By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.
- On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
- Select the Storage option
- Tap the Clear Cache option
- Go back of the Menu and restart your phone
- Now turn your Bluetooth feature on and turn connecting it to your preferred device
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Sometimes, you may have a problem with the Tecno Pova 5 Pro device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.
Here’s how;
- From the Main Menu of your Tecno Pova 5 Pro, head to Settings > Bluetooth > Connected Devices.
- Turn Bluetooth on, and you’ll see all the connections your Tecno Pova 5 Pro is paired with
- Go through these settings and remove/delete/forget every connection on your device
- Now when you go to connect to a device using Bluetooth, repair the Tecno Pova 5 Pro device, enter the passcode, and use a fresh paired connection.
2.5 Use Bluetooth in safe mode
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If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Tecno Pova 5 Pro in Safe Mode.
This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.
Here’s how to find out;
- Hold the power button down, so the Android power menu turns on
- Long-press the power button again and the restart in Safe Mode option will come up
- The phone will automatically boot into Safe Mode
- Wait a minute on the Main Menu
- Now turn on your Bluetooth and connect it to your preferred device
2.6 Turn on the discoverable feature
To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.
Here’s how to turn on your Bluetooth discoverable feature;
- From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
- Toggle the Bluetooth switch, so it’s on
- Under the available settings, tick the box that allows your Bluetooth device to be discoverable
- Turn your Bluetooth feature on and connect to the Tecno Pova 5 Pro device you’re trying to connect too
2.7 Exclude Bluetooth issues of the other device
Sometimes, you might not even have a problem with your Tecno Pova 5 Pro, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.
By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.
- Disconnect your Tecno Pova 5 Pro from the Bluetooth device and turn your Bluetooth off
- Now take another Bluetooth device and connect this to the Tecno Pova 5 Pro device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
- If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Tecno Pova 5 Pro
- If the Tecno Pova 5 Pro devices connect, you’ll know there’s a problem with your Tecno Pova 5 Pro
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One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.
The further away the Tecno Pova 5 Pro devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.
2.9 Avoid interference of other Bluetooth sources
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The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.
With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.
To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Tecno Pova 5 Pro to the Tecno Pova 5 Pro device you were trying to use. If it works, you know you were experiencing Bluetooth interference.
- Title: What to Do if Google Play Services Keeps Stopping on Tecno Pova 5 Pro | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:21:33
- Updated at : 2024-07-31 12:21:33
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-tecno-pova-5-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.