What to Do if Google Play Services Keeps Stopping on Tecno Spark 20 Pro | Dr.fone
What to Do if Google Play Services Keeps Stopping on Tecno Spark 20 Pro
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
2. Update Your System
As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
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As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
- Step 1: Go into Settings> Apps and find Google Play Services.
- Step 2: Tap it and press Uninstall Updatesat the bottom.
- Step 3: Exit the Settingsapp and restart the phone.
- Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
- Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
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Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
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Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
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7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
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- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Tecno Spark 20 Pro devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
Step 1: Head into Settings> System > Date & Time.
Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Tecno Spark 20 Pro, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
6 Solutions to Fix Error 505 in Google Play Store on Tecno Spark 20 Pro
In case you are receiving the error code 505 while downloading an application from Google play store and have no clue what is it, then this is the right article for you. In this article we are covering the reasons behind the occurrence of Google play error 505. Not only that, we are also providing 6 solutions to fix the error code 505. Usually, this error is seen with Android 5.0 Lollipop version and occurs at the time when you try to install the already downloaded application making it hard to run the app.
Such an error is a kind of permission error. That is, in case you have two similar kinds of applications such as banking apps and both looking for similar kind of permission, causes conflict error named as error 505.
The occurrence chance is more in the old operating systems, 4 KitKat, Android version 4. Let us then proceed to know more about this error 505.
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Part 1: Reasons for Google Play error 505
As per the report by some users, error 505 occurs in certain apps such as Weather App, SBI, ITV, Adobe Air 15, We Chat etc.
To have the right idea about the problem, we have listed all the reasons of it occurrence below:
- Google play store is not updated or refreshed (Causes the error during the downloading process)
- Due to installation of an outdated version (In case your Android version is outdated may result in error in the installation process)
- Cache memory(Is the redundant data occurs due to search history)
- Application is not compatible with the Android OS (If the app you are downloading is not the updated may cause error)
- Adobe air app
- Data crash (Many time app or Google play store crashed crashes after downloading it, reason may be some bugs, so many apps are open, less memory etc.)
Now that we know the reasons, let us also learn about the solutions that will guide you to resolve the error code 505.
Part 2: 6 Solutions to fix error code 505
Any error that occurs during downloading or installation process not only hinders with the new app but also takes a large amount of our time to solve the issue. To check that, let us go through the 6 solutions one by one.
Solution 1: One click to make error code 505 disappear
The most common cause for error code 505 pop-up is that Android system files that underpin the Google Play module are corrupted. To make error code 505 disappear in this condition, you should have your Android system repaired.
Dr.Fone - System Repair (Android)
One click to repair Android system and make error code 505 disappear
- Fix all Android system issues like error code 505, error code 495, error code 963, etc.
- One click to fix error code 505. No technical skills required.
- Supports all the new Tecno Spark 20 Pro devices like Galaxy S8, S9, etc.
- Easy-to-understand instructions provided on each screen.
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Now, you just need to follow these Android repair steps to fix error code 505:
Note: Android repair needs to flash the system firmware, which may erase existing Android data. To prevent data loss, back up all the important data from Android to PC .
Step1: Download the Dr.Fone - System Repair (Android) program , install and launch it. The following interface will pop up.
Step2: Select the “Android Repair” among the 3 tabs, connect your Android to PC, and click “Start”.
Step3: Choose the correct device details from each field, confirm them and continue.
Step4: Boot your Android in download mode, then start downloading the firmware of your device.
Step5: After the Tecno Spark 20 Pro device firmware is downloaded, the tool will start repairing your Android.
Step6: When your Android is repaired, the error code 505 will disappear.
Solution 2: Check whether Download Manger is ON or not
Many times download manager is set to disable due to which you are not able to download or install the app. So, it is required to make a check whether the download manager is set on or off. So that your installation process will work properly. The process to enable the download manager is as follows.
>Go to Settings
>Select the Application Manger or App (Option depends upon the Tecno Spark 20 Pro device)
At the top, an option will appear
>Swipe right till you locate Download manager at top of the screen of the Tecno Spark 20 Pro device
>Then Select Enable
Enabling download manager to give permission to the Tecno Spark 20 Pro device to start the download or installation process.
Solution 3: Updating to the latest version of OS of your Tecno Spark 20 Pro
Working with an old operating system is ok, but many times old version also creates some problem and is the main reason behind the occurrence of any bug or error. So, updating the older version act like a rescue to get rid of any such issue or bug. The Process of updation is quite simple; you just need to follow the below steps and your device is ready to get updated to the latest version. Steps are:
- >Go to Settings
- >Select about Phone
- >Click on System Update
- >Check for updates
- >Click on Update
- >Need to click on Install (if any update is available)
Solution 4: Clearing the cache memory from Google services Framework and Google play store
While browsing data online or through Google play store some cache memory get stored for the fast access to the pages. Below mentioned simple steps will help you in clearing out the cache memory from Google services framework and Google play store.
Process to clear the Cache memory for Google Services Framework
- >Go to Settings
- >Select Applications
- >Click on Manage Applications
- >Click to select ‘ALL’
- >Click on Google services framework
- >Select ‘Clear data and clear cache’
That will remove the cache memory of your Google services framework
Steps to Cache memory of Google Play Store
- >Go to Settings
- >Applications
- >Manage Applications
- >Click to select ‘ALL’
- >Select Google Play store
- >Clear data and clear cache
It will clear the cache of Google play store
Clearing the cache memory remove the extra temporary memory, thus free up space for the further installation process.
Solution 5: Reinstalling play store Updates
The reason behind the installation error code 505 might be Google play store updates.
Due to continuous updation of new apps and services Google Play store used to be flooded with so many updates or sometimes does not updated properly. That sometimes caused the problem in dealing with app installation. Resolving the issue is important to make your play store ready for future updation and installation.
- >Go to Settings
- >Visit Application Manager or Apps
- >Select Google Play Store
- >Click on Uninstalling Updates
- >A Message will appear ‘Change play store app to factory version’- Accept it
- >Now Open Google play store>It will refresh the updates within 5 to 10 minutes(So you need to keep your internet connection on while Google play store is updating its store for new updates.)
Solution 6: Third party App
In the case, error 505 occur due to the installation of two or more apps with duplicate permission of data, as many times we use to install two similar kind of app that creates the situation where both seeking out for somewhat similar permissions for the installation. The manual finding is a long and tiring process. Then you can take the assistance of ‘Lucky Patcher App’ to find out which app is creating the conflict. This app will assist you in finding out the duplicity if any and then modifying it. Through this app, once you will find out which particular app is causing the conflict, then you can delete that conflicting app from your phone so that problem of error code 505 gets sort out.
Download link: https://www.luckypatchers.com/download/
Note: If still, you are in the state of trouble to solve the issue of error code 505 then Google Play help center is here to look out all troubles related to app store and its service. You can check out the details by visiting the following link:
https://support.google.com/googleplay/?hl=en-IN#topic=3364260
Or call them at their call center number regarding the issue.
Bonus FAQ about Google Play error
Q1: What is a 505 error code?
The HyperText Transfer Protocol (HTTP) error 505: HTTP Version Not Supported response status code means that the HTTP version used in the request is not supported by the server.
Q2: What is a 506 error?
The 506 error code is a frequent error when operating the Google Play Store. You will sometimes see this error code when you are downloading an app. The app may seem to be downloading just fine when suddenly, near the end of the installation, an error occurs, and a message pops up saying, “App could not be downloaded due to an error 506.”
Q3: How to fix the 506?
Solution 1: Restart your device which can help solve most problems.
Solution 2: Remove the SD card safely.
Solution 3: Correct date and time if it is wrong.
Solution 4: Add your Google Account again.
Solution 5: Clear Google Play Store data and cache.
However, sometimes the five simple couldn’t work anymore. A system repair software can be helpful quickly. We really recommend the Dr.Fone - System Repair (Android) , only a few minutes, the error will be fixed.
Conclusion
Not being able to download or install the app is very frustrating and time-consuming also. Therefore, in this article, we went through the reasons behind the occurrence error code 505 as well as resolving the issue by following five effective methods. I hope that you would be able to sort out the error 505 by following above methods thus would be able to install the application without further delay.
Strategies for Apps That Won’t Download From Play Store On Tecno Spark 20 Pro
The frustration of apps not downloading in the Google Play Store can annoy users. A seamless download experience is crucial for user satisfaction and app success. When you encounter such issues, they disrupt the interaction expected from your device.
The inconvenience can impact user trust and the overall perception of an app’s reliability. Addressing these challenges is crucial to maintaining a satisfied user experience and ensuring the success of apps on the platform. Explore the article below to learn what to do when apps not downloading from the Play Store issue appears.
Part I. 7 Usual Reasons Behind Apps Not Downloading in Google Play Store
The reasons below collectively contribute to the frustration users experience when apps are unable to download from the Play Store:
Connectivity Issues
Slow or unstable internet connections can interfere with the download process. It often leads to failed or delayed app installations. You will experience frustration when faced with connectivity issues, impacting your ability to access desired apps.
Insufficient Storage
Limited available storage on the Tecno Spark 20 Pro device prevents the installation of new apps. Users may find it challenging to manage their storage effectively. It can hinder the expansion of your app library and impact the overall device functionality.
Outdated Play Store Version
Running an outdated version of the Play Store can cause compatibility issues with the newest versions of apps. You’ll miss out on new features and improvements, affecting the overall user experience and the efficiency of the Play Store.
Google Account Authentication Problems
Issues with verifying Google accounts can restrict access to the Play Store. It prevents you from downloading or updating apps. Authentication problems pose a significant barrier, impacting your ability to stay current with app versions.
App Download Restrictions
Device settings or parental controls may impose restrictions on certain app downloads. You may encounter limitations in accessing specific apps. It can affect the Tecno Spark 20 Pro device’s versatility.
Incorrect Date and Time Settings
Inaccurate date and time settings on the Tecno Spark 20 Pro device can disrupt the Play Store’s functionality. You’ll face obstacles in downloading apps due to authentication errors or syncing issues. It can have a negative impact on the overall user experience.
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Play Store Bugs and Glitches
Technical issues within the Play Store, such as bugs or glitches, can lead to failed downloads. You may encounter unexpected errors, causing uncertainty and potential distrust in the reliability of the app platform.
If you encounter any of these issues, having a reliable tool to fix them is essential. Wondershare Dr.Fone - System Repair offers a solution if you cannot download from the Play Store. The platform ensures you can download apps again with a high success rate in minutes.
Part II. Having a Third-Party Tool Is Essential To Safeguard Your Apps
Dr.Fone - System Repair is a dependable alternative offering a comprehensive solution to various Android-related problems. Its key features set it apart, making it an essential asset for users facing app download challenges.
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Key Features
The summarized points show why Dr.Fone is a flexible and powerful tool for Android users with various phone models.
Supports up to 1000+ Android Models
Dr.Fone System Repair boasts compatibility with a vast range of Android models. It provides a universal solution for users regardless of their device. The extensive support ensures that users with diverse Android devices can rely on the tool for effective issue resolution.
Fixes All Kinds of Android Problems in Minutes
The tool is designed to address a wide array of Android problems. Whether it’s connectivity issues, authentication problems, or glitches within the Play Store, Dr.Fone - System Repair solves these issues within minutes. Its efficiency in tackling diverse problems makes it a valuable asset for users seeking a quick and reliable solution.
High Success Rate Without Data Loss
One of the standout features of Dr.Fone - System Repair is its high success rate in problem resolution without causing data loss. You can have confidence that your apps and important data remain intact throughout the repair process. It ensures a smooth solution and maintains the integrity of the user’s device and data.
When grappling with persistent issues hindering app downloads on the Google Play Store, having a reliable third-party tool becomes essential to safeguard your apps and ensure a seamless user experience. The next section will show you how to use the platform to fix the apps not downloading in the Google Play Store problem.
## Part III. First Choice: Use Dr.Fone - System Repair for App Downloading IssuesUsing Dr.Fone - System Repair to resolve app downloading issues is straightforward. Here are three simple steps to effectively address app-related challenges:
**Note:**It is highly recommended that you back up your Android data before using Dr.Fone for Android repair.
- Step 1: Download and install Dr.Fone - System Repair on your computer. Launch the program and select System Repair from the available options.
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- Step 2: Connect your Tecno Spark 20 Pro to the computer using a USB cable. Dr.Fone will detect your device, and you’ll be prompted to choose your device’s type. Select Android Repair.
- Step 3: Follow the on-screen instructions until the app downloads the correct firmware for your device. As it downloads, Dr.Fone will verify it and put your device details on display. You can install the firmware on your Tecno Spark 20 Pro by choosing Fix Now.
Step 4: Initiating the system repair process will be accompanied by a progress bar visible on the screen. Upon completion, a prompt window will emerge, presenting a completion message.
If you can download apps successfully, click Doneto close the tool.
If the problem persists, select TryAgain to rerun the process.
If you can’t download Dr.Fone for some reason, you can try these common fixes to try to resolve your app download issues on your device
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Here are 8 other methods to troubleshoot and resolve common app downloading problems:
Check Internet Connection
A stable internet connection is essential for downloading apps. Do an Internet signal check to ensure you are connected to a reliable Wi-Fi network or have a strong mobile data signal. If the connection is weak, consider switching to a more robust network.
Free Up Storage Space
Insufficient storage on your device can hinder app installations. Navigate to the Tecno Spark 20 Pro device settings, access the Storage section, and clear unnecessary files or apps. Creating more space ensures a smoother download experience.
Update the Play Store
An outdated Play Store version may lead to compatibility issues. Open the Google Play Store, go to Settings, and tap the Play Store version. If an update is available, install it to ensure compatibility with the latest apps.
Clear Play Store Cache and Data
Cached data in the Play Store can sometimes cause download problems. Head to the Tecno Spark 20 Pro device settings and open Apps or Application Manager. Locate Google Play Store, and tap Storage. Clear both the cache and data to refresh the app.
Verify Google Account
Authentication issues with your Google account can prevent app downloads. Confirm that your Google account is properly verified. Go to the Tecno Spark 20 Pro device settings, select Accounts, and ensure your Google account is active and synced.
Check Date and Time Settings
Incorrect date and time settings may disrupt the authentication process. Verify that your device’s date and time are set correctly. Enable automatic date and time settings to ensure accuracy.
Review Download Restrictions
Device settings or parental controls might impose restrictions on certain app downloads. Examine the download restrictions in the Tecno Spark 20 Pro device settings and adjust them accordingly to allow for the installation of desired apps.
Restart the Tecno Spark 20 Pro device
Sometimes, a simple restart can resolve various issues. Power off your device, wait a few seconds and then power it back on. This can help refresh system processes and eliminate temporary glitches.
Conclusion
Ensuring a smooth app download experience demands attention to various factors. From connectivity to storage management, each step contributes to resolving download challenges. The careful review of date/time settings and download restrictions further enhances the process when you cannot download from the Play Store.
For persistent issues, consider Dr.Fone - System Repair. The app is a viable option, providing a comprehensive approach. Embracing these measures ensures you can easily fix apps that won’t download from the Play Store. Having a reliable tool beside you also fosters an uninterrupted and enjoyable downloading journey from the Play Store.
- Title: What to Do if Google Play Services Keeps Stopping on Tecno Spark 20 Pro | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:21:42
- Updated at : 2024-07-31 12:21:42
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-tecno-spark-20-pro-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.