What to Do if Google Play Services Keeps Stopping on Tecno Spark 20C | Dr.fone
What to Do if Google Play Services Keeps Stopping on Tecno Spark 20C
Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?
The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.
Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.
Why Am I Getting the Message “Google Play Services Keeps Stopping?”
Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.
Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.
There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.
That’s also the case with Google Play Store and Google Play Services.
Why Google Play Services Keeps Stopping
The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:
- Network Issues
- Software Errors
- Wrong Play Services Version
Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.
Solutions to Try When Google Play Services Keeps Stopping
There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.
1. Do a Factory Reset
A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:
Step 1: Go into Settingsand search for “reset.”
Step 2: Choose Factory reset.
Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.
Step 4: Input your password and confirm the action.
Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.
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As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:
- Step 1: Open the Settings
- Step 2: Head into System> System update.
- Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.
Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.
3. Revert to the Previous Version
As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:
- Step 1: Head into Settings> Apps > Google Play Services.
- Step 2: Press the Disablebutton at the bottom of the screen.
- Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.
As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.
4. Uninstall the App’s Updates and Reinstall
Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:
Step 1: Go into Settings> Apps and find Google Play Services.
Step 2: Tap it and press Uninstall Updatesat the bottom.
Step 3: Exit the Settingsapp and restart the phone.
Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.
Step 5: Find and tap the Play Store versionto update your Google Play Services.
As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.
5. Check Storage
Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”
Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.
6. Do a System Repair
Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.
Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:
Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.
Step 2: Select the type of issue you want to fix > Start.
Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.
Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.
- Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.
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Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done
That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.
7. Clear Cache
The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:
- Step 1: Go into Settings> Apps and find the Google Play Store
- Step 2: Tap Storageand hit the Clear cache
- Step 3: Repeat the process for the Google Play Services
If this doesn’t work, move on to another possible fix.
8. Check Date and Time Settings
Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Tecno Spark 20C devices, so you’ll need to ensure they’re correct beforehand. Here’s how:
- Step 1: Head into Settings> System > Date & Time.
- Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.
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- Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.
Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.
9. Troubleshoot Your Internet Connection
Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.
To test the internet connection on your Tecno Spark 20C, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.
10. Adjust Google Play Services Permissions
Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.
Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.
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Conclusion
Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.
Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.
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Stuck at Android System Recovery Of Tecno Spark 20C ? Fix It Easily
In this article, you will learn what is Android system recovery, and how to fix Android stuck at system recovery step by step. To get out of Android system recovery more easily, you need this Android repair tool.
You know your Tecno Spark 20C is stuck in recovery mode when you cannot turn on the Tecno Spark 20C device. If you try to turn it on, it shows a message that says, “Android System Recover.” This situation can be quite debilitating for most Android users. Most of the time, you don’t know whether you have lost all of your important Android data. It is even more worrying because of the fact that you cannot turn on your device at all, especially when you don’t know how to fix it.
Part 1. What is Android System Recovery?
Despite all the worry that surrounds an unwanted Android system recovery screen, it is actually a feature that can be quite helpful to your Tecno Spark 20C when it’s needed. It can be useful when you want to hard reset the Android device without having to access the settings. This can be very useful if your device is not working very well or if your touch screen is experiencing problems. It can also be very helpful when you are having a problem accessing the settings on your device.
For these reasons, it is actually a good thing, although when it does happen unexpectedly, you may want to know how to fix it.
Part 2. How to get to Android System recovery
Now that you know how useful the Android System can be, you may want to know how to utilize this feature to get out of some of the problems we mentioned above. Here’s how you can safely get to the Android recovery system on your Tecno Spark 20C.
Step 1: Hold down the power key and then select “Power Off” from the options on the screen. If, however, your screen is unresponsive, keep holding the power key for several seconds until the Tecno Spark 20C device is completely turned off.
Step 2: Next, you need to hold down the Power and the Volume Key. You should able to see the Android image and a bunch of information about your device. There should also be a “Start” at the top right corner of the screen.
Step 3: Press the Volume up and Volume down keys and use the Power key to select menu options. Press the Volume down key twice to see “Recovery Mode” in red at the top of the screen. Press the Power key to select it.
Step 4: The white Google logo will appear immediately followed by the Android logo again as well as the words “No Command” at the bottom of the screen.
Step 5: Finally, press and hold both the Power and the Volume up Key for around 3 seconds and then let go of the Volume up Key but keep holding the Power Key. You should see the Android system recovery options at the top of the screen. Use the Volume keys to highlight and the Power key to select the one you want.
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Part 3. Android Stuck at System Recovery? How to fix in one click?
Sometimes during the System Recovery process, the process can glitch, and you’ll lose data on your device, rendering it unusable. However, another solution to fix this is to repair your device using the Dr.Fone - System Repair tool.
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One-stop solution to fix Android stuck at System recovery
- It’s the #1 software for PC-based Android repair
- It’s easy to use with no technical experience required
- Supports all latest Tecno Spark 20C devices
- Easy, one-click fix Android stuck at system recovery
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Here’s a step by step guide on how to use it yourself;
Note: Be aware that this process can erase all your personal files on your device, so ensure you’ve backed up your Tecno Spark 20C before continuing.
Step #1 Head over to the Dr.Fone website and download the software for your Windows computer.
Once installed on your computer, open onto the main menu and connect your Tecno Spark 20C using the official USB cable. Select the System Repair option.
Step #2 Select the ‘Android Repair’ option from the next screen.
Insert your device information, including the brand, carrier details, model and country and region you’re in to ensure you’re downloading the correct firmware.
Step #3 Follow the onscreen instructions on how to put your device in Download Mode.
Your device should already be in this mode but follow the instructions to make sure. There are methods available for devices, both with and without home buttons.
Step #4 The firmware will now start downloading. You’ll be able to track this process in the window.
Ensure your device, and your computer stays connected the entire time, and make sure your internet connection remains stable.
After downloading, the software will automatically start to repair your device by installing the firmware. Again, you can track the progress of this on the screen, and you’ll need to ensure your device remains connected throughout.
You’ll be notified when the operation is complete and when you’re able to disconnect your phone and use it as normal, free from it being stuck on the Android system recovery screen!
Part 4. Android Stuck at System Recovery? How to fix in a common way?
If, however, your device is stuck on system recovery mode, here’s how you can easily get it out of system recovery. The process is slightly different for different Android devices, so you should check your device’s manual before attempting this process.
Step 1: Power off the Tecno Spark 20C device, and just to be sure, take out the battery to ensure that the Tecno Spark 20C device is fully turned off. Then reinsert the battery.
Step 2: Press and hold down the Home button, Power Button, and the Volume up Key simultaneously until the Tecno Spark 20C device vibrates.
Step 3: Once you feel the vibration, release the power button but continue to hold down the Home and Volume up Key. The Android recovery screen will display. Release the Volume up and Home buttons.
Step 4: Press the Volume down key to select the “Wipe Data/ Factory Reset option and then press the Power button to select it.
Step 5: Next, you need to press the Volume down button to highlight “Delete All User Data” and then press the Power button to select it. The device will reset and present the “Reboot System Now” option.
Step 6: Finally, press the Power button to reboot the phone in normal mode.
Part 5. Backup and Restore Android System
Losing data on your Tecno Spark 20C is a common occurrence, and since Android devices don’t really have an automatic full backup solution, it is important to know how to backup and restore your device system. Here’s how to easily do that.
Step 1: Enter the recovery mode on your Tecno Spark 20C, as described in Part 2 above. Use the Volume and Power keys to select the “Backup & Restore” option on the screen.
Step 2: Tap on the backup option or use the Volume and Power keys if your screen is unresponsive. This will begin backing up your system to the SD card.
Step 3: After the process is complete, choose “Reboot” to restart the Tecno Spark 20C device.
Step 4: You can then simply check Recovery > backup directory on your SD card. You can rename it to easily find it later during the restore process.
To restore the system from the backup created, follow these simple steps.
Step 1: Once again, enter recovery mode as described in part 2 above and then choose Backup & Restore from the menu list.
Step 2: Press “Restore” to begin the recovery process from the Backup file we created
Step 3: You will be notified when the system restore is complete.
Android system recovery mode can be quite useful, especially when your system is unresponsive. As we have also seen, it is important to know how to get into and out of System Recovery mode if you are going to backup and restore your Android system. It is also quite easy to do both of these things.
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There are many reasons why phones get stuck on the boot screen. It could be something as simple as physical damage or more complicated related to software problems. Having your phone stuck on the logo screen, or boot screen is annoying, and it is no surprise that people will find ways to fix this issue when encountered.
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This article will share the possible reasons why your phone is stuck on the boot screen. This article will share three possible reasons for this problem and three valuable tips to help fix this issue. If all else fails, there is an application that is recommended and is sure to solve your issue in no time. Keep on reading to find out more!
It is not uncommon for phones to be stuck on the startup screen, but finding out why this happens is tricky. This section identified some of the top reasons your cellphone could have gotten stuck on the startup screen.
/a>Physical Damage to the Phone
If you accidentally dropped your phone or knocked it on a hard surface, you could have damaged the internal hardware of your phone. This could affect your phone’s ability to reboot and result in your phone being stuck on the boot screen.
If you are 100% certain that your phone has gone through physical damage, you should seek professional help to have your phone repaired or checked. It is advised not to fix this problem yourself as your phone’s internal parts are complicated and delicate. Look for an official phone repair store and get your phone fixed for issues like your phone getting stuck on the logo.
### Liquid DamageIt is not common for your phone to expose to water. Rain or water splashes are unavoidable; sometimes, your phone gets wet. Little exposure to water on the surfaces of your phone is fine. However, if you fall into a pool with your phone or drop it in a puddle of water, your phone will likely suffer from liquid damage.
Even the tiniest water droplet that seeped into your phone could damage the internal hardware of your device, often leaving you with your phone stuck on the boot screen. The first thing to do when you accidentally submerge your phone in the water is to check if the water has damaged your phone.
For iPhone users, look for the water damage indicator. If you see that it has turned from white to red, it has suffered from water damage. You have two options if your phone has suffered liquid damage. One is dismantling your phone and letting it dry for at least 48 hours. Two is bringing your phone to a repair shop to fix it.
Software Issues
Software issues are probably the most common reason your phone is stuck on the logo screen. Eight times out of ten, software issues are either caused by a failed software update, using an older version of the operating system, or having a jailbroken phone. When the software does not successfully update, the phone will have no operating system, as the old system was erased before the new software was installed.
The older operating system is also not desired as your phone typically will send periodic updates to make sure your phone is up-to-date and free from bugs. Running applications on an older operating system might lead to issues like the phone being stuck on the boot screen or the logo. Hence, updating your phone to the latest software version would be better.
Part 2. 3 Helpful Ways To Fix Phones Stuck on Boot Screen
After understanding the common problems on why your phone is stuck on the startup screen page, here are three easy solutions to try solving yourself at home.
Hard reboot your phone
To quickly fix any of your phone issues, especially when stuck on the startup screen, perform a hard reboot. The term hard reboot means turning your device off and on again. You might think this is a simple option, but this is a tried and tested method that might work on a minor glitch that results in your smartphone getting stuck on the startup screen page.
Here is an example of performing a hard reboot for an Android phone such as Tecno Spark 20C. Preess and hold the Power and Volume Down buttons simultaneously for more than 7 seconds to perform the hard reboot.
Put your phone in recovery mode
If a hard reboot does not work, a natural next step is to try going into recovery mode. The recovery mode is specially designed to solve any software-related issues. It is important to note that entering recovery mode will delete all your corrupted files and replace them with a functional operating system. Hence, back up all your files to ensure you retain all your information.
Here is a step-by-step process for putting your Tecno Spark 20C or Redmi smartphone in recovery mode.
Step 1: Tap and press the Power button to switch off your Tecno Spark 20C/Redmi phone
Step 2:Hold the Volume Up and the Power buttons at the same time, then release the keys when the Main menu of Recovery mode appears on the screen.
Step 3: You can use the volumes buttons to navigate up and down and press the Power key to confirm the selection.
Factory Reset
If you do not want to attempt recovery mode, you can try resolving the issue of your phone being stuck on the startup screen through Factory Reset. Factory Reset, also called Hard Reset, erases all information and data on your device. As a result, it will return to the settings and recover the data it used to have when leaving the factory.
Here is an example of putting your Samsang smartphone into the Factory Reset DFU mode.
Step 1: Open the Settings application on your phone and tap General Management.
Step 2: Go to Reset > Factory data reset.
Step 3: Swipe to and tap Reset.
Note: Before carrying out a factory reset, you need to input the password of your Tecno Spark 20C Account.
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If all the solutions above do not work and you do not want to perform a factory reset on your phone, one option is to use an application called Wondershare Dr.Fone. It is one of the most effective phone recovery solutions and can help to bring your phone back to a state like it was brand new. Being stuck on the startup screen page will be a problem of the past.
The following steps will show you how to use Dr.Fone to perform system repair on your phone.
Step 1: To the Dr.Fone application using the link above and click on System Repair.
Step 2: Depending on the Tecno Spark 20C device you are using, choose either Android or iPhone.
Step 3: In the next window, select the issue you are facing and click Start.
Step 4: Choose the corresponding Brand, Name, Model, Country, and Carrier from each drop-down menu and click Next.
Tip: Make sure the information you input is accurate, as it will affect the system repair if the information is inaccurate.
Step 5: Connect your device to your computer and follow the instructions on the screen to enter Download mode. Click on Next to proceed to the next step.
Step 6: Wait for the process to complete, and a new firmware will be updated on your device. Power on your phone and check if the issue still exists.
Frequently Asked Questions
The following are interesting and frequently asked questions about how to solve boot loops.
- What is a boot loop?
A boot loop describes a process when Your Tecno Spark 20C stays stuck in a circle of rebooting. When your phone is stuck on the startup screen, one of the strategies you will try is to restart your device. However, when your phone gets stuck in a boot loop, it is your device’s way of trying to turn it off and on again to fix the issue.
Since there is an issue with the booting process, it will keep running into the same error repeatedly, calling the boot loop. When trapped in a boot loop, your device will keep turning off and on. Most boot loop issues are software-related, such as a wrong system update.
- How do you fix a boot loop?
When stuck in a boot loop, there are different troubleshooting methods for other devices. For Android phones, force your phone into its Recovery mode; from there, you can restore a previous backup. This backup could be from when the boot loop did not exist, so recovery to that backup could quickly solve the problem.
For iPhones, it is the same concept as the Android, restore your phone to the previous backup. You can use iTunes to restore a previously stored backup on your computer.
- How to prevent a boot loop?
A boot loop typically starts when there is a change to your system before a reboot cycle. Most issues are software-related, such as having to do a system upgrade gone wrong or a problem that doesn’t mesh. One way to prevent this is to perform a software or system upgrade constantly. Make your phone juiced to prevent it from turning off mid-way when updating.
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Conclusion
This article summarizes some of the possible reasons why your phone is stuck on the boot screen. It demonstrated three useful strategies to overcome your phone stuck in the boot with ease. However, if all the above methods do not work, why not try Dr.Fone-System Repair?
Dr.Fone-System Repair repairs the operating system issues and fixes the issue with your phone. Once you power on your phone again, you can rest assured that it will be like new.
- Title: What to Do if Google Play Services Keeps Stopping on Tecno Spark 20C | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:21:45
- Updated at : 2024-07-31 12:21:45
- Link: https://howto.techidaily.com/what-to-do-if-google-play-services-keeps-stopping-on-tecno-spark-20c-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.