What To Do When Nokia XR21 Has Black Screen of Death? | Dr.fone

What To Do When Nokia XR21 Has Black Screen of Death? | Dr.fone

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What To Do When Nokia XR21 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Nokia XR21 device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Nokia XR21 device’s display remains blank, and you are unable to interact with the Nokia XR21 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Dr.Fone - Data Recovery (Android)

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Nokia XR21 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Nokia XR21 Android devices as of now.

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A Dedicated Tool to Retrieve Data from Broken Android Devices .

  • Recover data from broken devices or devices that are damaged in any other way, such as those has black screen.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Highest retrieval rate in the industry.
  • Compatible with most Nokia XR21 devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

Dr.Fone - System Repair (Android)

Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Nokia XR21 devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Nokia XR21 out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

    choose android info

  4. Boot your Android into Download mode by following the on-screen demonstrations.

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![boot to download mode to fix android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)
  1. Then the tool will download the Android firmware and flash the new firmware to your Nokia XR21.

![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
  1. A moment later, your Nokia XR21 will be repaired completely, and the black screen of death will be fixed.

![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Nokia XR21

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Nokia XR21, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Nokia XR21 device restarts.

Step 1: For Nokia XR21 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Nokia XR21 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

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3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

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3.5 Recharge the Nokia XR21 device

If your Nokia XR21 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

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3.6 Wipe cache partition to fix black screen of death

If your Nokia XR21 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Nokia XR21.

Step 2: Boot the Nokia XR21 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Nokia XR21 devices:

  • For older Nokia XR21 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Nokia XR21 devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Nokia XR21 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Nokia XR21 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Nokia XR21 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Nokia XR21 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Nokia XR21 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Nokia XR21 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Nokia XR21 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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4 Solutions to Fix Unfortunately Your App Has Stopped Error on Nokia XR21

We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”

Unfortunately,has stopped working

Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.

Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.

Part 1: Why your App stops working suddenly?

Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.

The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.

Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.

There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.

Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.

Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’

Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.

The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.

If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.

How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error

Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.

Step #1 - Acquire the Software

Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.

Step #2 - Connect Your Android Device

Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Nokia XR21 using the official cable.

fix unfortunately youtube has stopped or other app stopping

From the next menu, select the ‘Android Repair’ option and press ‘Start’.

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start to fix app stopping

Step #3 - Input Information & Repair

Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.

select device info

Follow the on-screen instructions on how to then boot your Nokia XR21 in Download mode.

fix app stopping in download mode

Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!

Internet stopping fixed

This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.

Part 3: Fix your App has unfortunately stopped by clearing App Cache

Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.

First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.

Follow the steps given below to learn how to clear App cache:

• Visit “Settings”  to find an option named “Apps”.

Apps

• Tap on “Apps” and look for the App which has suddenly stopped.

• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.

All

• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.

Clear cache

Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.

Part 4: Fix your App has unfortunately stopped by the fresh installation

Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.

Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:

• Visit “Settings” and search for “Application Manager” or “Apps”.

Application Manager

• Select the App you wish to uninstall, say, for example, “Messenger”.

• From the options that appear before you, click on “Uninstall” to delete the App from your device.

Uninstall

You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.

To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.

This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.

Part 5: Fix your App has unfortunately stopped by factory reset

Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.

Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:

• Visit “Settings” by clicking the settings icon, as shown below.

Visit “Settings”

• Now select “Backup and Reset” and move on.

select “Backup and Reset”

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

tap on “ERASE EVERYTHING”

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.

Calls on Nokia XR21 Go Straight to Voicemail? 12 Fixes

Have you ever experienced incoming calls to your phone go straight to voicemail without ringing? It can be frustrating, especially if you’re expecting an important call. It could be due to simple things like turning down the volume or forgetting to turn off the Do Not Disturb mode. In other cases, it might be because you accidentally blocked the caller’s number.

In most cases, incoming calls going to voicemail without ringing are common. However, if it’s happening frequently or for all calls, your phone may have a problem.

This article will discuss why incoming phone calls go straight to voicemail and how to fix the problem. We’ll also show you how to use Wondershare Dr.Fone, a powerful Android System Repair tool, to solve such issues. So, if you’re uncertain why that last call went straight to voicemail, keep reading, and we’ll cover everything you need to know.

phone voicemail notification representation

Part 1: Not Ringing? Here’s Why Calls on Your Phone Go Straight to Voicemail

If an incoming call to your cell phone goes straight to voicemail without ringing, there could be a few reasons. Here’s what to look for and what you should do to fix it:

  1. Turn Off Do Not Disturb (DND) Mode

DND mode is a feature that silences all incoming calls, notifications, and alerts. If DND mode is enabled, your cell phone goes straight to voicemail when someone calls. To turn off DND mode, swipe down from the top of the screen to open the notification settings panel, then tap the Do not disturb icon.

do not disturb mode not enabled

Here’s an alternative way:

  • Step 1: Open the Settings app and go to Notifications.
  • Step 2: Tap Do not disturb.

notifications settings interface

  • Step 3: Toggle Do Not Disturb offto disable the mode.
  1. Turn Off Call Forwarding

One reason calls go straight to voicemail without ringing is if you enabled call forwarding. Call forwarding is a feature that redirects incoming calls to another number. To turn off call forwarding:

  • Step 1: Open the Phone Dialer app on your device, then tap the menu icon and select Settings.

phone dial app settings

  • Step 2: Navigate to Supplementary services > Call forwarding.

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call settings supplementary services

  1. Disable Call Barring

If a phone call went straight to voicemail, another possible explanation is the call barring. It is a feature that restricts calls from being made or received on your phone. If activated, it can cause incoming calls to a phone to go straight to voicemail. To turn off call barring on Nokia XR21 devices:

  • Step 1: Open the Phone Dialer app, then tap the menu icon in the top right corner.
  • Step 2: Go to Settings > Supplementary services > Call barring, then tap OK.
  • Step 3: Select Voice call, then turn off your preferred outgoing and incoming calls. When prompted, enter 0000 as a password.

call barring settings interface

  1. Update Your Phone’s Software

Sometimes, software bugs can cause problems with incoming calls, which may be why your last incoming call went straight to voicemail. If your phone runs outdated software, try updating it to the latest version.

To check for updates, open the Settings app and go to Software update or System update. For a seamless update experience, follow the step-by-step instructions on your mobile screen.

software update settings

  1. Reset Network Settings

If the incoming calls on your phone go straight to voicemail, consider resetting your phone’s network settings. Network settings control how your phone connects to the cellular network. If these settings are not set up correctly, incoming calls may not be able to reach your device.

Note: Resetting your network settings will erase any saved Wi-Fi networks and Bluetooth pairings, requiring you to re-enter them after the reset is complete.

To reset your network settings on most Android devices:

  • Step 1: Open the Settings app on your smartphone, then tap System or General Management.
  • Step 2: Go to Reset > Reset Network Settings and confirm the action.

phone reset network settings

  1. Turn Off Bluetooth

When Bluetooth is on, it can interfere with your device’s ability to receive calls, causing them to go straight to voicemail without ringing. To turn off Bluetooth on an Android device, you can do one of the following:

  • Swipe down from the top of the screen to open the Quick Settingspanel, then tap the Bluetooth icon to turn it off.

bluetooth not enabled

  • Go to Settings> Connections > Bluetooth and toggle the switch off.

turn off bluetooth on settings app

It should help ensure that calls come through to your phone instead of going to voicemail.

  1. Check Airplane Mode

If turning off Bluetooth didn’t solve the issue, another possible cause could be that your phone is in Airplane Mode. Airplane Mode turns off all wireless connections on your phone, including cellular service, which can cause calls to dial straight to voicemail. There are two ways to turn off Airplane mode on Android:

Using the Settings app:

  • Step 1: Open the Settings app.
  • Step 2: Tap Network & internet.
  • Step 3: Toggle off Airplane mode or Flight mode.

Using the Quick Settings panel:

  • Step 1: Swipe down from the top of the phone screen to access the Quick Settings panel.
  • Step 2: Look for the Airplane mode or Flight mode icon, then tap it to turn it off.

airplane mode on

  1. Check Blocked Numbers

“My boyfriend’s phone goes straight to voicemail when someone is calling. Any idea why that might be?”

Do you also find yourself asking what does it mean? It could be that he has blocked that phone number. To check this:

  • Step 1: Open the Phone dialer app.
  • Step 2: Tap the menu icon in the top right corner and select Settings.
  • Step 3: Tap Block numbers. If you find the number in the blocked list, remove it to ensure that their calls come through to the phone.

block numbers on the phone

If you still have trouble reaching your boyfriend, try calling him from a different number. If your call didn’t go through, you know that he hasn’t blocked your number and that there may be another issue with his phone.

  1. Turn Off Google One VPN

If you’re using Google One VPN, try turning it off to see if that fixes the problem. Some users have reported that Google One VPN can cause incoming calls to a phone to go straight to voicemail. To turn off Google One VPN:

  • Step 1: Open the Google One app on your Nokia XR21.
  • Step 2: At the bottom, go to the Benefits tab, then tap View Details below the Online protection with a VPN section.

google one app interface

  • Step 3: Toggle off Enable VPN.

turn off google one vpn

  1. Contact Your Carrier

If your phone calls go straight to voicemail after trying all the above, contact your carrier for help. They may be able to troubleshoot the problem or determine if there is a service outage in your area.

And if your carrier confirms that there is no service outage or billing-related block, the problem may be with your phone itself. You may need to try resetting your phone to factory settings or taking it to a repair shop.

  1. The Caller Used Ringless Voicemail

Ringless voicemail is a service that allows businesses to bypass your phone’s ringtone and send you pre-recorded messages directly to voicemail. Ringless voicemail is often used for marketing purposes. If you think you’re receiving ringless voicemail calls, you can contact the company calling you and ask them to remove you from their list.

Part 2: Not Clear About the Root Cause? Troubleshoot Directly by Wondershare Dr.Fone

If you’re unsure what’s causing your calls to go straight to voicemail, you can try using the Dr.Fone System Repair tool. This software can scan and repair your phone for any underlying problems, which may fix the issue and get your calls ringing again.

Dr.Fone supports over 1000 Android models, including unlocked Nokia XR21 models and models from carriers like AT&T and Vodafone. It has an intuitive interface and is easy to use, even for beginners. Learn below the steps on how to use Dr.Fone System Repair to fix incoming calls that dial straight to voicemail:

  • Step 1: Download Dr.Fone on your computer, then launch it once installed.

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  • Step 2: Connect your smartphone to your desktop or computer using a USB cable. Next, from the Toolbox homepage, select System Repair.

dr.fone system repair toolbox

  • Step 3: Select Android as the Nokia XR21 device type.

select device type on dr.fone

  • Step 4: Click Start to begin repairing your smartphone.

dr.fone start system repair

  • Step 5: Select the Nokia XR21 device details on the Name, Model, Country, and Carrier drop-down lists. Next, select the agreement checkbox, then click Next to proceed.

choose device information to repair

  • Step 6: Follow the in-app instructions to enter Download mode on your Nokia XR21, then click Next.

android devices to enter download mode

  • Step 7: Wait while the app downloads the firmware; once done, click Fix Now.

firmware downloaded ready to use

  • Step 8: Enter the code in the input box to verify the Nokia XR21 device information in the dialogue box, then click Confirm.

confirm device information

  • Step 9: The app will start repairing the system issue on your Nokia XR21. Once completed, your app should restart, then click Done to close the app.

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How to Flash Dead Android Phone Safely

Conclusion

When your phone calls go straight to voicemail without ringing, it can be a frustrating and disruptive experience. Not only do you miss important calls from work, friends, or family, but it also leaves you feeling disconnected and out of the loop. As a temporary measure to avoid missing important calls, check your voicemail regularly.

For a prompt solution, consider using Dr.Fone if incoming calls on your phone go straight to voicemail. It is a powerful mobile solution that can also address other system problems, including stuck boot loops, app crashes, black screens, and bricked devices. If you consistently experience this issue, it’s advisable to reach out to a professional for assistance.

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  • Title: What To Do When Nokia XR21 Has Black Screen of Death? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:33:17
  • Updated at : 2024-07-31 12:33:17
  • Link: https://howto.techidaily.com/what-to-do-when-nokia-xr21-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.