What To Do When OnePlus Ace 2 Has Black Screen of Death? | Dr.fone

What To Do When OnePlus Ace 2 Has Black Screen of Death? | Dr.fone

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What To Do When OnePlus Ace 2 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the OnePlus Ace 2 device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the OnePlus Ace 2 device’s display remains blank, and you are unable to interact with the OnePlus Ace 2 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

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Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the OnePlus Ace 2 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected OnePlus Ace 2 Android devices as of now.

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Part 3: 9 Solutions to fix the black screen of death of Android

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3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new OnePlus Ace 2 devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your OnePlus Ace 2 out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
![fix android black screen of death using a tool](https://images.wondershare.com/drfone/guide/drfone-home.png)
  1. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  2. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
  1. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  2. Then the tool will download the Android firmware and flash the new firmware to your OnePlus Ace 2.

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![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
  1. A moment later, your OnePlus Ace 2 will be repaired completely, and the black screen of death will be fixed.

    android brought out of black screen of death

Video guide: How to fix the Android black screen of death step by step


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3.2 Force restart your OnePlus Ace 2

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your OnePlus Ace 2, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the OnePlus Ace 2 device restarts.

Step 1: For OnePlus Ace 2 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the OnePlus Ace 2 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

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3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the OnePlus Ace 2 device

If your OnePlus Ace 2 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your OnePlus Ace 2 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your OnePlus Ace 2.

Step 2: Boot the OnePlus Ace 2 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for OnePlus Ace 2 devices:

  • For older OnePlus Ace 2 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer OnePlus Ace 2 devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the OnePlus Ace 2 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your OnePlus Ace 2 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the OnePlus Ace 2 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the OnePlus Ace 2 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the OnePlus Ace 2 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the OnePlus Ace 2 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the OnePlus Ace 2 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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Reliable User Guide to Fix OnePlus Ace 2 Running Slow and Freezing

Android smartphones have opened a lot of doors for their users. They continue to evolve year after year with the hope of giving the world a wonderful digital experience. So far, we can all agree that they’re going the extra mile and doing a really great job. Android phones today are all packed with supreme capabilities that are beneficial to everyone.

However, Android phones are still not close to perfect. They also act up sometimes and cause a stir. Some users have observed that the Android phone is running slow and freezing over time. There can be many potential reasons why Android phone runs slow suddenly. But it doesn’t mean it cannot be restored at all to its original state and function.

In this article, we will review the details of this Android phone issue. We’ll provide solutions you can try if you ever get caught in the same problem. Continue reading to learn more.

Understanding the Specs That Make Android Phones Run Fast

The issue of Android phone running slow and freezing is not limited to old devices only. The same problem has also been observed in newly purchased units. The roots of this unfortunate occurrence vary from one user to another. It depends on different elements, from external factors like users’ handling of the OnePlus Ace 2 device to internal factors such as its capabilities. To understand it more, below are some Android phone specifications related to the OnePlus Ace 2 device’s overall performance and speed.

The CPU Core Count

Unlike before, Android phones today are equipped with several cores. Each of them has the ability to execute a process alone. Therefore, the OnePlus Ace 2 device can handle two or more tasks at once without compromising the quality of its performance. If your OnePlus Ace 2 contains more CPU core, its performance surely be more powerful and speedy.

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The CPU Clock Speed

Simply put, clock speed is basically the speed at which the CPU cores can carry out a cycle in a second. A faster clock speed definitely translates into the OnePlus Ace 2 device’s higher performance. For instance, an octa-core Android phone with a one GHz per second clock speed is a decent device. But it’s less powerful than a device with the same number of cores but runs at two GHz per second.

Random Access Memory

In a simple language, Random Access Memory (RAM) temporarily stores the data from apps that are currently running. Smartphones can be more flexible with multi-tasking if their RAM has enough space. So if you’re among these users who perform multiple tasks simultaneously, you better choose a device with more RAM.

Internal Storage

The mobile applications installed on your smartphones are directly related to internal storage. The apps save their data every time, so they behave strangely when the OnePlus Ace 2 device runs out of storage. If you’re using heavy mobile applications, it’s best to opt for smartphones with huge internal storage.

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Reasons Why My OnePlus Ace 2 is Running Slow

It’s not really hard to tell why your OnePlus Ace 2 is slow because it’s apparently a common issue among users. But don’t worry. Most of the time, the problem is not a major concern. Here are some scenarios that may slow down your OnePlus Ace 2s.

Overloading Background Processes

It’s great to have an Android phone that can flawlessly multi-task. However, not all units can handle that well. As mentioned earlier, it depends on the CPU core count and the core’s clock speed. If your OnePlus Ace 2 is running slow and freezing, many processes may be happening at the same time. Your device’s cores and clock speed are potentially incapable of executing such demands.

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Your Phone is Running Out of Storage

Mobile apps need to save data on your phone. They perform the tasks based on the data stored on the OnePlus Ace 2 device. So if your OnePlus Ace 2 is slow, it’s possible that your device is already running out of storage. Each app has its own storage requirement. If your phone goes below that, the app will surely crash and not work.

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Animation Speed is Way Too Slow

You can modify the OnePlus Ace 2 device’s animation type and speed on your OnePlus Ace 2 via the developer’s option. However, altering its default settings can sometimes make the Android phone run slow. If the speed is set slower, more delays are added to the animation. Hence, it takes a while for Your OnePlus Ace 2 to launch an app or complete a certain process.

You’re Using an Outdated Android Version

If your OnePlus Ace 2 is running slow and freezing, the OnePlus Ace 2 device’s software is probably outdated. The mobile apps installed on your device are lagging or crashing because they’re no longer compatible with the OS. It happens most of the time. Hence, always watch out for OS updates.

Your Phone is Experiencing Some System Issues

Operating systems and device software serve as the main component of all smartphones. Sometimes, it runs into inevitable problems caused by computer bugs and other glitches. When it happens, the OnePlus Ace 2 device’s overall performance is affected. So that can be the reason why sometimes your OnePlus Ace 2 is running slow and freezing.


Your Internet Connection is Unstable

Of course, a slow internet connection can make the Android phone runs slow too. Most apps today rely heavily on the internet to execute some tasks like communicating and streaming. So don’t panic when your OnePlus Ace 2 is running slow and freezing. It’s possible that your internet connection is messing up with you.

What to Do When My OnePlus Ace 2 Lags?

It’s not as bad as the black screen of death when the Android phone runs slow. However, it can still cause some delays and inconvenience for users. So it’s really important to take action when you notice some anomalies with its speed and performance. Below are some remedies that can help you get rid of this issue.

Solution 1: Reboot Your Phone

Sometimes, minor bugs can give your device a hard time. It can be the reason why your OnePlus Ace 2 is running slow and freezing. If that’s the case, rebooting your phone might help a lot. Here’s how to do it.

  • Step 1: For seven seconds or more, hold the Power and the Volume Down button together.

android phone restarts

  • Step 2: Several options will manifest on the screen. From there, click Restart. Wait until your device completely shuts off and restarts again.

Solution 2: Uninstall the Unused Apps to Free Up Some Storage

If your OnePlus Ace 2 is running slow and freezing, it’s likely because you’re running out of internal storage. You may uninstall the apps you rarely use to free up some space. Here’s how to do it.

  • Step 1: On your home screen, find the app you wish to uninstall. Hold its icon until an option list appears.
  • Step 2: Click Uninstall.

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  • Step 3: Click Ok if it asks you to confirm the action.

Wait until the app icon disappears from the home screen.

Solution 3: Set the Animation Speed a Little Faster

Altering the animation speed is not that dangerous. However, it can sometimes interfere with the OnePlus Ace 2 device’s smoothness if set too slow. If your OnePlus Ace 2 is running slow and freezing after modifying this setting, try to re-adjust it a little faster. Here’s how to do it.

Initiate the following steps first to enable the developers option on your device. Skip this if you have already activated the developers option:

  • Step 1: Go to Settings.
  • Step 2: Find the About Phone option. Click on it.

enable developers options

  • Step 3: Find the Build Number. And then click on it seven times.
  • Step 4: Enter your lock screen passcode if necessary.

Follow these steps to adjust the animation speed:

  • Step 1: Tap Settings from your home screen.
  • Step 2: From the given options, find and click Systems.
  • Step 3: Click Developers options.
  • Step 4: Under the Drawing section, you’ll find the following animation scale settings: Window Animation Scale, Transition Animation Scale, and Animator Duration Scale. Adjust the speed of these three options to 0.5x.

faster animation speed

Solution 4: Update Your Phone to the Latest Android Version

It’s always recommended to update your phone to the latest Android version. Aside from repairs to some system errors, it also keeps your phone compatible with mobile apps. An outdated operating system can be the reason why your OnePlus Ace 2 runs slow, and the apps are freezing. Don’t worry. It’s very easy to perform. Here’s how to do it.

  • Step 1: First, ensure your internet connection is strong and stable to avoid unwanted interruptions.
  • Step 2: Go to Settings.
  • Step 3: Click About Phone.
  • Step 4: Click Check Now for Update. If there’s new software available, it will automatically appear on the screen.
  • Step 5: Click Install Now. Depending on your device, it will restart itself after the installation process.

update android version

Solution 5: Reset Your OnePlus Ace 2 to Factory Settings

One way to restore the original performance of your OnePlus Ace 2 is to revert it back to factory settings. It deletes all the phone’s data and adjusts the settings to default. Most of the time, this procedure works magic. It fixes numerous issues, including the Android phone that’s slow and constantly freezing. But ensure your phone has already been backed up before commencing this step. You may use Wondershare Dr.Fone to help you back up and secure your files.

Here’s how to back up your OnePlus Ace 2 using Wondershare Dr.Fone:

  • Step 1: Download Wondershare Dr.Fone from its official website. And then install it on your desktop.
  • Step 2: Launch the application on your computer.
  • Step 3: After it fully loads, connect your OnePlus Ace 2 to your computer.
  • Step 4: From the main dashboard, find and click Phone Backup. Ensure your device is in USB Debugging mode.

Step 5: Check the files or data you wish to back up. Right after, click Backup.

start wondershare drfone backup

Here’s how to reset your OnePlus Ace 2 to factory settings:

  • Step 1: Go to Settings.
  • Step 2: Click System.
  • Step 3: Click Reset Options.
  • Step 4: Click Erase All Data (Factory Reset).
  • Step 5: Your Android phone will inform you about the data that will be deleted from this procedure. From there, click Reset Phone.
  • Step 6: Your Android device will ask you to confirm the procedure. From there, click Erase Everything.

reset to factory settings

Solution 6: Fix the System Issue Using Wondershare Dr.Fone

The device’s operating system may sometimes run into unexpected problems. That can make your OnePlus Ace 2 performs slow. System issue is not a terrifying scenario at all. Thanks to Wondershare Dr.Fone, which provides instant repair to this kind of mobile problem. Here’s how to use it in easy steps.

  • Step 1: Launch the Wondershare Dr.Fone application on your desktop. And then connect your OnePlus Ace 2 to your computer.
  • Step 2: Click System Repair from the main dashboard or Toolbox section.

wondershare drfone system repair

  • Step 3: Click Android.

android system repair

  • Step 4: Wondershare Dr.Fone will give you a list of the Android problems that this procedure will fix. From there, click Start.

android system repair starts

  • Step 5: Wondershare Dr.Fone will ask you to confirm your device details. Review the listed details for Brand, Name, Model, Country, and Carrier. Amend them if necessary. Tick the checkbox beside the Note if you agree to the terms. Lastly, click Next to proceed.

confirm device details

  • Step 6: At this point, you need to put your device into Download Mode. Power off your device. And then hold these three buttons altogether: Volume Down, Home (or Bixby if you’re using a newer model), and Power buttons. Finally, press the Volume Up button.

put device into download mode

  • Step 7: Wondershare Dr.Fone will automatically download the firmware that matches your device’s specifications. Wait until the process has been completed.

firmware download

  • Step 8: Thereafter, the details about the newly downloaded firmware package will be displayed on the screen. From there, click Fix Now.

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new firmware is ready

  • Step 9:  Before initiating the installation process, Wondershare Dr.Fone will ask you to review and confirm the firmware details. It will also let you know that this procedure will erase the phone’s data. If you agree to the terms, enter 000000 into the input box and click Confirm.

confirm firmware details

  • Step 10: Wait while Wondershare Dr.Fone installs the new firmware to your device.

install new firmware

  • Step 11: A notification will immediately appear after installing the new firmware. Click Done if your phone starts normally. Otherwise, click Try Again to repeat the process.

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Conclusion

Android phone is capable of performing lots of stuff. It can assist you in both your personal and professional tasks. But if it’s sluggish and doesn’t execute optimally, the good things it promises all go down the drain. So if you notice that your OnePlus Ace 2 is running slow and freezing, act fast to resolve the issue. Wondershare Dr.Fone can be of great help in this kind of situation. It’s an all-in-one mobile solution that can assist you with system repair, phone backup, data recovery, and a lot more.

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Spotify Keeps Crashing: A Complete List of Fixes You Can Use on OnePlus Ace 2

spotify logo

Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

spotify crashing problem

Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

  • Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
  • Step 2: Go to the Toolbox section and select System Repair.

select system repair in wondershare dr.fone

  • Step 3: Choose the Android

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pick android in wondershare dr.fone

  • Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

start system repair in wondershare dr.fone

  • Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

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select your android model in wondershare dr.fone

  • Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
  • Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
  • Step 8: The program will automatically download once you put the phone in Download Mode.

downloading firmware in progress

  • Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

fix your android in wondershare dr.fone

  • Step 10: Type “000000” in the dialog box and click Confirm.

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  • Step 11: That will start the system reparation, which you can follow on the screen.

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android system repair in progress

  • Step 12: Once it finishes, click Doneto complete the system repair.

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There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

enter download mode with the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

enter download mode without the home button

  • Step 1: Turn off your phone.
  • Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
  • Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

  • Step 1: Try opening Spotify.
  • Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

recent apps on android

  • Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
  • Step 4: Try opening Spotify again.

3. Re-Login to Your Spotify

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

  • Step 1: Open Spotify.
  • Step 2: Tap Settingsin the upper right corner.

settings in spotify

  • Step 3: Scroll to the bottom of the settings and tap Log Out.

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log out of spotify

  • Step 4: Tap Log In.

log into spotify

  • Step 5: Enter your login credentials.
  • Step 6: Tap Loginagain, and you’re in.

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re-login to spotify with your credentials

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the OnePlus Ace 2 device, but they’re mostly the same. Follow these steps to restart your device:

  • Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
  • Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

restart android to fix spotify crashing

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

  • Step 1: Open Settingson your Android.
  • Step 2: Go to Systemor General Management (depending on your Android model).
  • Step 3: Go to Date and Time.
  • Step 4: Tap Set Dateand set the correct date.

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set date on android

  • Step 5: Go to Set Timeand set the right time.

set time on android

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

  • Step 1: Open Settings.

settings on your android

  • Step 2: Go to System or About Phone.

about phone to find system update

  • Step 3: Select System Update.
  • Step 4: If there’s an available update, tap

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install system update on android

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

  • Step 1: Go to the Play Store.

play store on android

  • Step 2: Search and open Spotify in the Play Store.
  • Step 3: Tap Update

update spotify on android

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

  • Step 1: Open
  • Step 2: Go to Device Maintenance > Storageor go directly to Storage.

storage in settings on android

  • Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

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available storage on android

  • Step 4: Then, you can go ahead and clear as much space as you can.

9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

  • Step 1: Find the Spotify app on your Android.
  • Step 2: Hold the app icon.
  • Step 3: Then, press Uninstall.

uninstall spotify on android

  • Step 4: Press OK.
  • Step 5: Then, open the PlayStore and find Spotify.
  • Step 6: Tap Installto reinstall the app again.

reinstall spotify on android

  • Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

  • Step 1: Open your web browser.
  • Step 2: Type “Is Spotify down” in the search bar.

search if spotify is down

  • Step 3: You’ll see several websites that check real-time app servers and if they’re down.

spotify server up or down

  • Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

  • Step 1: Open Settings.

settings on android

  • Step 2: Go to Apps.
  • Step 3: Find Spotify and tap it.

spotify in settings on android

  • Step 4: Tap Storageor Storage usage.

spotify storage usage on android

  • Step 5: Tap Clear Cache.

clear spotify cache on android

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Conclusion

If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.


  • Title: What To Do When OnePlus Ace 2 Has Black Screen of Death? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:33:30
  • Updated at : 2024-07-31 12:33:30
  • Link: https://howto.techidaily.com/what-to-do-when-oneplus-ace-2-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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What To Do When OnePlus Ace 2 Has Black Screen of Death? | Dr.fone