What To Do When Realme 12 Pro 5G Has Black Screen of Death? | Dr.fone
What To Do When Realme 12 Pro 5G Has Black Screen of Death?
Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.
This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.
- The light of the phone is blinking but the Realme 12 Pro 5G device is not responding.
- The phone is hanging and freezing very frequently.
- The mobile is rebooting and crashing more often and the battery is draining a lot faster.
- Phone restarts on its own.
If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.
Part 1: Why Android device gets black screen of death?
Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Realme 12 Pro 5G device’s display remains blank, and you are unable to interact with the Realme 12 Pro 5G device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:
- Install incompatible apps or apps with bugs and viruses.
- Have bugs or errors in the Android operating system.
- Keep the mobile charged for long after it’s fully charged.
- Use a non-compatible charger.
- Use an old battery.
- Incorrectly install or incomplete system updates.
- Excessive heat due to heavy usage or environmental factors.
If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.
Part 2: How to rescue data when Android gets black screen of death?
This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.
The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.
Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Realme 12 Pro 5G device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Realme 12 Pro 5G Android devices as of now.
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Part 3: 9 Solutions to fix the black screen of death of Android
- 3.1 One click to fix the black screen of death
- 3.2 Force restart your Realme 12 Pro 5G
- 3.3 Check and clean your phone
- 3.4 Remove the battery
- 3.5 Recharge the Realme 12 Pro 5G device
- 3.6 Wipe cache partition to fix black screen of death
- 3.7 Uninstall incompatible apps
- 3.8 Reboot to safe mode
- 3.9 Factory reset to fix Android black screen of death
3.1 One click to fix the black screen of death
Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.
What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.
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- Fix all Android system issues like a black screen of death, OTA update failures, etc.
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- Support all the new Realme 12 Pro 5G devices like Galaxy S22, S23, etc.
- Click-through operations to bring Android out of the black screen of death.
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Here are the easy steps to get your Realme 12 Pro 5G out of the black screen of death:
Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
Select “System Repair” from the home page, and then click on the “Android “.
Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Realme 12 Pro 5G.
![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
- A moment later, your Realme 12 Pro 5G will be repaired completely, and the black screen of death will be fixed.
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![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)
Video guide: How to fix the Android black screen of death step by step
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3.2 Force restart your Realme 12 Pro 5G
Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.
To reboot your Realme 12 Pro 5G, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:
Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Realme 12 Pro 5G device restarts.
Step 1: For Realme 12 Pro 5G devices, press and hold down the Power and Volume Down buttons for about 7 seconds.
3.3 Check and clean your phone
This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:
Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.
Step 2: See if dirt prevents you from turning the Realme 12 Pro 5G device on. Then, quickly press and release the button a few times.
Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.
Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.
3.4 Remove the battery
If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.
Step 1: To get started, take the phone apart by starting at the back.
Step 2: After 20 to 30 seconds, take out the battery and put it back in.
Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.
This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.
3.5 Recharge the Realme 12 Pro 5G device
If your Realme 12 Pro 5G screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.
3.6 Wipe cache partition to fix black screen of death
If your Realme 12 Pro 5G turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:
Step 1: Turn off your Realme 12 Pro 5G.
Step 2: Boot the Realme 12 Pro 5G device into Recovery Mode.
Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Realme 12 Pro 5G devices:
- For older Realme 12 Pro 5G devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
- For newer Realme 12 Pro 5G devices without the home button: Press and hold the Volume Up button and the Power button together.
- If the Realme 12 Pro 5G device logo appears, release your grip, and the phone will restart.
Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.
Step 4: Select Wipe cache partition by pressing the Power button.
Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.
Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.
Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Realme 12 Pro 5G device.
After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.
3.7 Uninstall incompatible apps
Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Realme 12 Pro 5G device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.
Step 1: Power down your device by pressing and holding the Power button until a menu appears.
Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.
Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Realme 12 Pro 5G device’s bottom.
Step 4: After selecting Settings, head to the Apps section.
Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.
Step 6: Now restart the Realme 12 Pro 5G device by pressing the power button and let it boot up in normal mode.
If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.
3.8 Reboot to safe mode
Even after multiple attempts to launch them, certain applications act suspiciously and cause the Realme 12 Pro 5G device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.
Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.
Step 2: Press the Power Off button to enter Safe mode.
Step 3: Activate Safe mode by clicking the “Safe Mode” icon.
Step 4: To return to Normal mode, turn off your device and then turn it back on.
3.9 Factory reset to fix Android black screen of death
The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.
Step 1: Turn off the Realme 12 Pro 5G device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.
Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.
Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.
Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.
Part 4: How to avoid Android black screen of death?
These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –
- Install apps from trusted suppliers only.
- Use security or antivirus software on your device.
- Take a backup at regular intervals.
- Always keep Android OS updated.
- Don’t keep your mobile charged for a long duration after a full charge.
- If your battery gets old, replace it soon.
- Keep your device’s storage well-maintained. Regularly delete unnecessary data.
- Close unused apps running in the background to conserve system resources.
- Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.
By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.
The Bottom Line
There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.
But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.
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Android Safe Mode - How to Turn off Safe Mode on Realme 12 Pro 5G?
Safe mode on Android is very useful to get rid of dangerous apps and malware. This allows the user to perform a uninstall of the crashed or malicious apps by putting safe mode on Android. Now the question is how to remove safe mode? In this article, we have discussed in detail how to get out of safe mode and also discussed some frequently asked questions. Keep reading this article.
Part 1: How to turn off safe mode on Android?
This is very important to turn off the safe mode after you put the safe mode on Android. Your mobile performance is limited in this mode. So you have to turn off safe mode. For doing this, there are some methods. Try to apply them one by one. If you succeed, stop there. Else go to the next method.
Method 1: Restarting the Realme 12 Pro 5G device
This is the easiest method to turn off the safe mode in Android. To use this method, follow the steps below.
Step 1 – Tap and hold the power button of your Realme 12 Pro 5G.
Step 2 – You could find the option “Restart”. Tap on it. (If you have only one option, move to the step no 2)
Step 3 – Now, your phone will boot up in some time and you can see the Realme 12 Pro 5G device is no more on safe mode.
This method, if goes well, will turn off safe mode in Android from your device. IF not, move to the next method instead.
Method 2: Do a soft reset:
The soft reset is very easy to perform. It won’t delete any of your personal files etc. Besides, it clears all the temp files and unnecessary data and recent apps so that you get a healthy device. This method is very good for turning off Safe mode on Android.
Step 1 – Tap and hold the power button.
Step 2 – Now, select “Power off” from the given option. This will make your device off.
Step 3 – Wait a few seconds and then turn it on again.
This time you can see your phone is no more in safe mode. Also, your junk files have been also removed. If you still find the Realme 12 Pro 5G device is the safe mode, follow the next method.
Method 3: Break all power
This method is sometimes very helpful to turn off safe mode on android by disconnecting all the power as well as resetting the SIM card.
Step 1 – Take the back cover off from the Realme 12 Pro 5G device and remove the battery. (Not all devices will give you this facility)
Step 2 – Take out the SIM card.
Step 3 – Reinsert the SIM card and insert the battery again.
Step 4 – Turn the Realme 12 Pro 5G device on by tapping and holding the power button.
Now, you can see your device is out of safe mode. If you still find your device in Safe mode, see the next method.
Method 4: Wipe the cache of the Realme 12 Pro 5G device.
The cache of the Realme 12 Pro 5G device sometimes creates an obstacle in overcoming the safe mode on Android. To solve this issue, follow the steps below.
Step 1 – Turn on your device in safe mode. It can generally be done by tapping the home, power, and volume up button on Android device. If this combination is not working for you, search the internet with your device model number.
Step 2 – Now you can find the recovery mode screen. Navigate to the “Wipe cache” option with the volume up and down button and select the option by tapping the power button.
Step 3 – Now follow on-screen instruction and your device will be rebooted.
After successful completion of this method, your device should no longer be in safe mode. If the problem still persists, the only solution is to do a factory reset. This will erase all the data from your device. So take backup of your internal storage.
Method 5: Factory data reset
To factory data reset, you have to follow the below steps.
Step 1 – Enter in the recovery mode by following the steps mentioned earlier.
Step 2 – Now select “Factory data reset” from the given options.
Step 3 – Now, follow the on-screen instructions and your device will be factory reset.
After this method, you can successfully get rid of the safe mode on Android. Restore your data from the backup you created.
Watch the video below to turn off safe mode on your phone:
Part 2: How to put the phone in safe mode?
If some apps or programs create a problem on your device, the solution is safe mode. Safe mode allows you to uninstall the app or the program out of your device safely. So, safe mode on Android is quite useful sometimes. Let’s have a look at how to turn on safe mode in Android.
Before this, remember to take a backup of your Realme 12 Pro 5G. We recommend you to use the Dr.Fone - Phone Backup (Android). This tool is the best in its class to provide users with a very easy-to-use user interface yet powerful solution.
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Always remember to use this tool before you enter in the safe mode as you never know what will happen next and you might end up with factory resetting. This, as the result, will erase all your valuable data. So always perform backup data before you proceed.
To enter the safe mode, follow the instructions below.
Step 1 – First of all, long press the power button and let the Power options appear.
Step 2 – Now, long press on the “Power off” option. This will instantly ask you if you want to reboot into safe mode. Select the option and your device will reboot in safe mode.
If you are using Android version 4.2 or earlier, turn off the Realme 12 Pro 5G device and turn it on the back by tapping the power button. When the logo appears, tap and hold the volume down button. This will allow the Realme 12 Pro 5G device to boot in safe mode.
Follow these steps carefully and now you can see a “Safe Mode” written at the corner of your device. This will confirm that you have successfully entered in Safe mode on Android.
Part 3: Safe mode on Android FAQs
In this section, we’ll discuss some frequently asked questions about the safe mode. Some users have many questions regarding the safe mode. Here we’ll try to cover some of them.
1. Why is My Realme 12 Pro 5G on safe mode?
This is a very common question around the world. For many Android device users, it’s quite common to see your phone in safe mode suddenly. Android is a secure platform and if your device sees any threat from your recently installed apps or any programs that want to harm your device; it would go into safe mode automatically. Sometimes, you might accidentally perform the steps discussed in part 2 and boot your device in safe mode.
2. Safe mode won’t turn off on My Realme 12 Pro 5G
For the solution to remove safe mode from your device you must follow the step-by-step methods as mentioned in part 1. This will surely take your device out of the safe mode.
The safe mode is a very useful program for any Android device. But it limits the programs of Android and you must remove safe mode after uninstalling the harmful app. This article showed you how to turn off safe mode easily.
Realme 12 Pro 5G Not Receiving Texts? 10 Hassle-Free Solutions Here
If you are using an Realme 12 Pro 5G, you might have encountered the issue of not receiving texts. This issue can be quite frustrating, as it prevents you from staying connected with your friends and family. However, there are several ways to fix this issue and get your texts back up and running. In this article, we will show you some of the best solutions to fix the issue of not receiving texts on Realme 12 Pro 5G.
It is very common that the Android messaging app is not working on many devices especially broken devices . People often encounter this issue in Realme 12 Pro 5G phones, even the latest ones.
You might find lots of people online stating I can’t receive text messages on Android. And usually, people don’t find a legit solution for this issue. If you are also experiencing this sort of issue on your Realme 12 Pro 5Gs, then don’t panic. We have a series of methods that can supposedly fix the problem. But at first, we will learn what the main reasons this problem arises are and how do you know that it is consistent not some random error.
Take a look at the sections below, and you will learn all possible things regarding the messaging application on your phone.
Part 0. Symptoms and Causes of Android Not Receiving Texts
The most common symptoms that would clarify that your Android messaging service is not working right are given below:
- You will stop receiving any texts all of a sudden.
- You can’t send or receive a text message.
- Whenever you try to text someone, the message sent failed notification pop up on the screen.
The reasons why your Android is not receiving texts are given below:
- Network issue
- Insufficient memory
- Mis-configuration of device settings
- Switching of devices
- A glitch in the messaging app
- Software issue
- Carrier problem with the registered network.
Apart from all these reasons, some additional causes are also there that can lead to this issue.
Part 1: One-click to Fix Android not Receiving Texts by Android System Repair
If you are not willing to waste your precious time fixing the message problem, then you can switch to the top-rated Android repair tool, i.e., Dr.Fone - System Repair (Android) . With this software, you can easily fix issues like the black screen of death, crashing apps, can’t receive text messages on Android, or failed download. If you have no idea what is causing the message app problem, you can simply think of repairing the whole Android system.
You surely need to try the software as it can perform the following tasks:
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You can download and install the software on your system and use it to fix any issue. Then follow the steps given below:
Step 1: Launch the application and choose the System Repair option from the main interface. Connect your Realme 12 Pro 5G to the computer and choose the Android Repair mode, and hit the Start button to begin.
Step 2: You will have to provide information about your device, including the brand, name, model, country, and carrier. In between, you will be notified that your device repair might erase the existing data of your device.
Step 3: Agree with the conditions and hit the Next button. The software will download the firmware package automatically. It might take a while to finish the download, and when it is finished, the repair process will be initiated automatically.
It won’t take long, and your Realme 12 Pro 5G will be repaired. Now you will be able to receive and send text messages without any hassle.
Part 2: Remove and Insert the SIM
The easiest thing that you can try if your Realme 12 Pro 5G is not receiving any text messages is because the SIM is not inserted right. If your SIM card is inserted wrong, then it is obvious you can’t receive text messages on Android. Simply take out the SIM card, see how it must be inserted, and do it correctly. Once the SIM is inserted in the right way, you will receive the pending text messages immediately unless there is another issue preventing it.
Part 3: Check Network Connection
Another simple method that you can try if you are not receiving text messages on Realme 12 Pro 5G phone is to check your network connection. Usually, you can see the bar on the top of the screen. Maybe the problem exists because you have no signal strength at the moment.
Part 4: Consult your Carrier about the Data Plan
Maybe you are unable to get messages on your Realme 12 Pro 5Gs because your existing data plan has expired. You can directly contact your Carrier about the issues where your Realme 12 Pro 5G is not receiving texts. If your plan has expired, then you might have to renew it immediately. If not, then try out other fixes to resolve this issue.
Part 5: Try the SIM card in Another Phone or Slot
Sometimes, people complain that Realme 12 Pro 5G is not receiving texts from iPhone, and it might be because of the SIM card issue. So, the best thing you can try is to remove the SIM from your current phone and insert it into another phone.
When you are offline the message is saved on the server and just about when you get online, the text messages are delivered. If it is the SIM issue, then you will not get the message unless you contact your network operator.
Part 6: Clear the Cache of Messaging App
In smartphones, the memory space often gets filled up with cache. And not everyone remembers that they have to clear the cache from time to time. The accumulated cache can also lead to this issue. So, if your Android messaging app is not working, you have to clear the cache memory.
Step 1: Open the Settings and go to Apps. Find the Messages app from the list and tap to open it. There you will see the storage occupied by the app along with the cache.
Step 2: Click on the Clear Cache button and wait as the Realme 12 Pro 5G device free up the memory of your device.
Once the cache is cleared, you can also clear the data if you want to and you’ll instantly receive the text messages on your phone.
Part 7: Delete Useless Messages to Free Up Space
Sometimes, if you are not receiving text messages on Realme 12 Pro 5G, it means that you need to clean up the clutter of useless messages from your phone and SIM both. The phone messages can be deleted directly from your phone. But the SIM card messages needed to be deleted separately. The SIM cards don’t have enough memory to hold plenty of messages. Therefore, once the storage is full, you will stop receiving messages entirely.
Step 1: Open the messages app and open settings. Look for an option that says “Manage SIM Card Messages”. Sometimes, you can find this option under Advanced Settings.
Step 2: There, you will see the existing messages on the SIM. You can either delete all the messages or perform a selective deletion to free up space.
Part 8: Try a Third-party Messaging App
If you can’t receive messages on your default app, then you can try installing a third-party messaging app. Nowadays, most people use social media messaging apps like WhatsApp, Skype, etc. for messaging. So, if somehow, the Android is not receiving texts, then the new apps can help you to send and receive messages with a non-native network.
Further Reading: 15 Best Free Chat Apps in 2022. Chat Now!
## Part 9: Ensure your Phone is Fully ChargedAnother possible fix to this problem might be your phone’s battery percentage. Sometimes, when the Android is in power saving mode, it disables the default apps too. As a result, you can’t even receive text messages on Android. So, when you plug in the charger, the power saving mode will be disabled, and you will get your text messages.
Part 10: Ensure It’s Not An iMessage From iPhone
If the Realme 12 Pro 5G phone is not receiving texts from iPhone, then this might be a different issue. Usually, there is an option on the iPhone where they can send texts as iMessage and simple messages. If the iPhone user sends the text as iMessage, then it will not show up on the Android device. To resolve this, you have to follow the steps below:
Taking the iPhone in hand makes sure that you are connected to a network. Open settings and scroll to look for the Message option. Toggle the bar next to the iMessage option to turn it off.
If the FaceTime option is also on, you might have to deactivate that too to send messages and calls as regular ones.
Part 11: Update Your Android
Updating the operating system to the latest Android version can fix some system errors which may cause the “Android not receiving texts” issue because the latest version always brings a better user experience and fix the know bugs.
Conclusion
Now you know several methods that can work if the Android messaging app is not working. If you experience this kind of issue with your Realme 12 Pro 5G, then you are most likely to resolve them with these fixes. If none of the solutions seem to fix the issue, then you can take the help of Dr. Fone - System Repair (Android) feature. With this tool, you can resolve all kinds of working issues on your device.
- Title: What To Do When Realme 12 Pro 5G Has Black Screen of Death? | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:34:48
- Updated at : 2024-07-31 12:34:48
- Link: https://howto.techidaily.com/what-to-do-when-realme-12-pro-5g-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.