What To Do When Samsung Galaxy XCover 7 Has Black Screen of Death? | Dr.fone

What To Do When Samsung Galaxy XCover 7 Has Black Screen of Death? | Dr.fone

Ariadne Lv13

What To Do When Samsung Galaxy XCover 7 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Samsung Galaxy XCover 7 device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Samsung Galaxy XCover 7 device’s display remains blank, and you are unable to interact with the Samsung Galaxy XCover 7 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

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Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

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Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Samsung Galaxy XCover 7 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Samsung Galaxy XCover 7 Android devices as of now.

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  • Compatible with most Samsung Galaxy XCover 7 devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

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3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Samsung Galaxy XCover 7 devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Samsung Galaxy XCover 7 out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

    fix android black screen of death by selecting the repair option

  3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
  1. Boot your Android into Download mode by following the on-screen demonstrations.

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![boot to download mode to fix android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)
  1. Then the tool will download the Android firmware and flash the new firmware to your Samsung Galaxy XCover 7.

    fixing android black screen of death

  2. A moment later, your Samsung Galaxy XCover 7 will be repaired completely, and the black screen of death will be fixed.

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![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Samsung Galaxy XCover 7

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Samsung Galaxy XCover 7, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Samsung Galaxy XCover 7 device restarts.

Step 1: For Samsung Galaxy XCover 7 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Samsung Galaxy XCover 7 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

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3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

remove battery of android phone

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Samsung Galaxy XCover 7 device

If your Samsung Galaxy XCover 7 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Samsung Galaxy XCover 7 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Samsung Galaxy XCover 7.

Step 2: Boot the Samsung Galaxy XCover 7 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Samsung Galaxy XCover 7 devices:

  • For older Samsung Galaxy XCover 7 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Samsung Galaxy XCover 7 devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Samsung Galaxy XCover 7 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Samsung Galaxy XCover 7 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Samsung Galaxy XCover 7 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Samsung Galaxy XCover 7 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Samsung Galaxy XCover 7 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Samsung Galaxy XCover 7 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

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Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Samsung Galaxy XCover 7 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

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The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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Guide: How To Unbrick a Bricked Samsung Galaxy XCover 7 Phone

Samsung Galaxy XCover 7 phones are super popular thanks to their excellent features and affordable prices. But being so popular means people try to customize them with custom software. If you’re not careful, you might have a “bricked” Samsung Galaxy XCover 7 phone. It won’t work at all. It will be more like a brick than a smartphone.

Don’t worry, though. This guide is here to help. It will show you how to unbrick your phone step by step. You’ll learn to bring your phone back to life and make it work again. So, get started on fixing your bricked Samsung Galaxy XCover 7 phone by reading this article.

destroyed system xiaomi phone

Part 1. Common Reasons Why Samsung Galaxy XCover 7 Phones Get Bricked

A bricked phone might sound like a techy term, but it’s pretty simple – when your Samsung Galaxy XCover 7 phone turns into a lifeless block that won’t do anything. In this section, you’ll learn all about why this happens, so you can avoid these issues and keep your phone alive as long as possible.

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  • Trying to flash incompatible ROMs. Sometimes, people want their Samsung Galaxy XCover 7 phones to run different software like a custom version of Android called a ROM. But if you use the correct ROM for your specific phone, it can mess things up nicely. Also, inexperience with ROM flashing can hard brickyour Samsung Galaxy XCover 7 Be sure to follow guides and ask for community help online.
  • Rooting mishaps/failures.“Rooting” means giving your phone superpowers, but if you mess up, it can go wrong. Your phone might not boot up, leaving you with a brick. Like the previous bullet, follow guides carefully, especially if inexperienced.
  • Failed Firmware Updates. When your phone asks you to update its software, following the instructions carefully is essential. If you interrupt the process or something goes wrong, your phone could be bricked.

Now, you must know about soft and hard-bricking to learn how to diagnose your phone. Soft bricking is like a phone’s bad day – it might not start up. However, with the right help, you can fix it. Hard bricking is worse. It’s when your phone is a paperweight – it won’t turn on, respond, or do anything useful.

Part 2. Method 1: Use the Samsung Galaxy XCover 7 Flash Tool To Recover Bricked Samsung Galaxy XCover 7 Phones

Say you’ve accidentally bricked your Samsung Galaxy XCover 7 phone due to rooting or ROM flashing. You might feel scared, but imagine having a magic wand that can fix your bricked phone. That’s what the Samsung Galaxy XCover 7 Flash Tool is –a dedicated Samsung Galaxy XCover 7 unbricking tool. It lets you install or flash different software onto your phone, giving it a fresh start. Most of the time, a simple firmware flash will unbrick your Samsung Galaxy XCover 7.

The Samsung Galaxy XCover 7 Flash Tool is a superhero for various situations. Here are some scenarios where it can save the day:

  • **Device Recovery.**If your phone is bricked or acting strange, the Flash Tool can help bring it back to life.
  • Firmware Updates. You can use it to install official updates released by Samsung Galaxy XCover 7, ensuring your phone runs smoothly.
  • **Device Customization.**Want a different look for your phone? The Flash Tool can help you install custom ROMs or themes.
  • **Bug Fixes.**Got pesky bugs or glitches? The Flash Tool can replace corrupted software to make your phone behave.
  • Performance Enhancement. If your phone feels sluggish, the Flash Tool can boost its speed by flashing a new OS.

How To Use the Samsung Galaxy XCover 7 Flash Tool To Unbrick a Samsung Galaxy XCover 7 Phone

Now that you know what the Samsung Galaxy XCover 7 Flash Tool is all about, it’s time to learn how to use it. If you’ve bricked your Samsung Galaxy XCover 7 phone, follow the steps below:

  • Step 1. Download the Samsung Galaxy XCover 7 Flash Tool and the stock firmware of your device on your computer.
  • Step 2. Turn off your phone. Then, press and hold the Volume Down + Power Key simultaneously for 6-8 seconds. This will force your phone to enter the Fastboot mode.

xiaomi press hold buttons together

  • Step 3. Connect your phone to your computer using a cable when you see this screen flash.

xiaomi fastboot screen

  • Step 4. Using the Samsung Galaxy XCover 7 Flash Tool, click Select. Then, locate the firmware files you downloaded earlier.

xiaomi flash tool browse for folder menu

  • Step 5. Click the refresh button until the flash tool recognizes your device. Then, click flash to replace the firmware. A text saying “success” should appear under the result column.

xiaomi flash tool success screen

Congratulations! Your phone should be up and working after following these steps.

Part 3. Method 2: Wondershare Dr.Fone System Repair – Your One-Stop Shop for Unbricking Your Samsung Galaxy XCover 7 Phone

If you gave the Samsung Galaxy XCover 7 Flash Tool a shot and your phone is still not cooperating, don’t lose hope. Sometimes, the magic touch needs a slight variation. That’s where Dr.Fone comes into play. This dedicated software can work wonders when fixing various phone problems. It can even help in cases of bricked Samsung Galaxy XCover 7 phones involving software or firmware issues.

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One of Dr.Fone’s most astonishing powers is its “System Repair” feature. This is where the real magic happens. If your Samsung Galaxy XCover 7 phone is bricked, it can help repair the underlying software glitches that caused the issue. Moreover, Dr.Fone brings a toolbox of features to the table, making it more than just a one-trick pony. Here are its key features:

  • **Data Recovery:**If you’ve lost precious data, Dr.Fone can help recover it, even from a bricked phone.
  • **Data Transfer:**You can quickly move data between devices, even if one is unresponsive.
  • **System Backup & Restore:**Fone can help you create a backup of your phone’s system and restore it when needed.
  • **Unlocking Tools:**If you’re locked out of your phone, Dr.Fone can help you regain access.

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How To Use Dr.Fone System Recovery Feature To Unbrick a Samsung Galaxy XCover 7 Phone

Now that you know about Dr.Fone, it’s time to understand how to use it. Hopefully, it can save your bricked Samsung Galaxy XCover 7 phone from its problems. Follow the steps below:

  • Step 1. DownloadDr.Fone from its official website , and launch it on your computer. After entering the Toolbox menu from the left panel, click System Repair. Make sure that your Samsung Galaxy XCover 7 phone is connected.
  • Step 2. Select Android on the next screen.

wondershare dr.fone phone os chooser

  • Step 3. Initiate the Android System Repair by clicking Start.

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wondershare dr.fone system repair start screen

  • Step 4. Confirm your device details. You can edit any details that might be wrong.

wondershare dr.fone device details confirmation

  • Step 5. Put your phone into Download mode. Follow the guidelines for phones with or without home buttons. Your phone will begin downloading the dedicated firmware.

wondershare dr.fone download mode tutorial

  • Step 6. After downloading the firmware, verify and proceed with the installation by clicking Fix Now. Confirm firmware installation by typing “000000” into the text box in the appearing window. Click Confirm afterward.

wondershare dr.fone initiate system repair

  • Step 7. After the process is finished, your phone should now be okay. Click Done.

wondershare dr.fone success screen

Part 4. Best Practices/Tips Before Unbricking Your Phone

Before diving into the unbricking process, you must arm yourself with some tips and precautions to ensure your recovery journey is as smooth as possible. Here’s what you need to know:

  • Backing Up Data: An Ounce of Prevention. Remember the golden rule: always back up your data before attempting any phone recovery. Unbricking might save your phone, but being safe is better than sorry.
  • **Authentic Tools and Software: Stay on the Safe Side.**Using genuine and trustworthy tools is crucial when unbricking your Samsung Galaxy XCover 7 This applies especially to Dr.Fone, which you should only download from the official website. Additionally, when recovering your phone’s software, use authentic Samsung Galaxy XCover 7 ROMs (the operating system’s files).
  • **Learning from Online Guides and Communities: Seek Guidance.**Navigating the unbricking process might seem daunting, but you’re not alone. There are many online guides, tutorials, and communities where people share their experiences and solutions.


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Conclusion

So, there you have it – your guide to fixing a bricked Samsung Galaxy XCover 7 phone. Remember, bricking happens when your phone stops working. You won’t be afraid when that happens, as you learned about the Samsung Galaxy XCover 7 Flash Tool and Dr.Fone. They are your phone-saving superheroes that can unbrick even a hard-bricked Samsung Galaxy XCover 7 phone.

As a parting reminder, always keep a tool ready for emergencies. For this, choose Dr.Fone. It’s a super tool for all your phone problems. Give it a shot and be confident with your phone wherever you go and whatever you do with it.

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How to Resolve Samsung Galaxy XCover 7 Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Samsung Galaxy XCover 7 phones, known for their efficient performance. If your Samsung Galaxy XCover 7 screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Samsung Galaxy XCover 7 not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

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Part 1: What Causes Samsung Galaxy XCover 7 Screen Unresponsive?

Answering what causes Samsung Galaxy XCover 7 screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Samsung Galaxy XCover 7 6T touch screen not working as the basis of your investigation:

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1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Samsung Galaxy XCover 7 Screen Unresponsive

Fixing the Samsung Galaxy XCover 7screen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Samsung Galaxy XCover 7 screen unresponsive:

Solution 1. Restart the Samsung Galaxy XCover 7 Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Samsung Galaxy XCover 7 not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Samsung Galaxy XCover 7 device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Samsung Galaxy XCover 7 device. In some of the Samsung Galaxy XCover 7 devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Samsung Galaxy XCover 7 device.

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Solution 2. Check the Charging Port and Battery

The issues with the battery of your Samsung Galaxy XCover 7 5 can also lead to Samsung Galaxy XCover 7 not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Samsung Galaxy XCover 7 Customer Support

Contacting Samsung Galaxy XCover 7 customer support can also help resolve the Samsung Galaxy XCover 7 screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Samsung Galaxy XCover 7 customer support will help you find the issue and recommend a solution.

It is an excellent option if your Samsung Galaxy XCover 7 device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

contact oneplus customer support

Solution 4. Wipe the Cache of Your Samsung Galaxy XCover 7 Device

A common reason for Samsung Galaxy XCover 7 Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Samsung Galaxy XCover 7 device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Samsung Galaxy XCover 7 device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Samsung Galaxy XCover 7 logo.

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wait for oneplus logo

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

choose wipe data and cache option

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

select wipe cache option

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Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Samsung Galaxy XCover 7 device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Samsung Galaxy XCover 7 will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Samsung Galaxy XCover 7 in no time:

Step 1: Launch Settings on your Samsung Galaxy XCover 7 device and tap “System” to select “Reset Options.”

select reset options

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

start the erase process

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

Part 3: How to Avoid Samsung Galaxy XCover 7 Screen being Unresponsive?

Protecting your Samsung Galaxy XCover 7 device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Samsung Galaxy XCover 7 screen from being unresponsive, here are some tips you can follow:

  • ****Regular Updates:****You should always ensure that your Samsung Galaxy XCover 7 device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
  • ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Samsung Galaxy XCover 7 device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
  • ****Delete Unnecessary Apps:****If you have too many apps on your Samsung Galaxy XCover 7 devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
  • ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

dr.fone phone toolbox

Conclusion

To sum up this article, it can be said that issues like Samsung Galaxy XCover 7 not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.


  • Title: What To Do When Samsung Galaxy XCover 7 Has Black Screen of Death? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:35:55
  • Updated at : 2024-07-31 12:35:55
  • Link: https://howto.techidaily.com/what-to-do-when-samsung-galaxy-xcover-7-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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What To Do When Samsung Galaxy XCover 7 Has Black Screen of Death? | Dr.fone