What To Do When Tecno Pova 6 Pro 5G Has Black Screen of Death? | Dr.fone
What To Do When Tecno Pova 6 Pro 5G Has Black Screen of Death?
Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.
This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.
- The light of the phone is blinking but the Tecno Pova 6 Pro 5G device is not responding.
- The phone is hanging and freezing very frequently.
- The mobile is rebooting and crashing more often and the battery is draining a lot faster.
- Phone restarts on its own.
If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.
DLNow Video DownloaderPart 1: Why Android device gets black screen of death?
Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Tecno Pova 6 Pro 5G device’s display remains blank, and you are unable to interact with the Tecno Pova 6 Pro 5G device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:
- Install incompatible apps or apps with bugs and viruses.
- Have bugs or errors in the Android operating system.
- Keep the mobile charged for long after it’s fully charged.
- Use a non-compatible charger.
- Use an old battery.
- Incorrectly install or incomplete system updates.
- Excessive heat due to heavy usage or environmental factors.
If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.
Part 2: How to rescue data when Android gets black screen of death?
This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.
The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.
Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Tecno Pova 6 Pro 5G device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Tecno Pova 6 Pro 5G Android devices as of now.
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OtsAV TV WebcasterPart 3: 9 Solutions to fix the black screen of death of Android
- 3.1 One click to fix the black screen of death
- 3.2 Force restart your Tecno Pova 6 Pro 5G
- 3.3 Check and clean your phone
- 3.4 Remove the battery
- 3.5 Recharge the Tecno Pova 6 Pro 5G device
- 3.6 Wipe cache partition to fix black screen of death
- 3.7 Uninstall incompatible apps
- 3.8 Reboot to safe mode
- 3.9 Factory reset to fix Android black screen of death
3.1 One click to fix the black screen of death
Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.
What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.
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Fix Black Screen of Death for Android In One Click
- Fix all Android system issues like a black screen of death, OTA update failures, etc.
- Update the firmware of Android devices. No technical skills are required.
- Support all the new Tecno Pova 6 Pro 5G devices like Galaxy S22, S23, etc.
- Click-through operations to bring Android out of the black screen of death.
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Here are the easy steps to get your Tecno Pova 6 Pro 5G out of the black screen of death:
- Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
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- Select “System Repair” from the home page, and then click on the “Android “.
- Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Tecno Pova 6 Pro 5G.
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A moment later, your Tecno Pova 6 Pro 5G will be repaired completely, and the black screen of death will be fixed.
Video guide: How to fix the Android black screen of death step by step
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3.2 Force restart your Tecno Pova 6 Pro 5G
Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.
To reboot your Tecno Pova 6 Pro 5G, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:
Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Tecno Pova 6 Pro 5G device restarts.
Step 1: For Tecno Pova 6 Pro 5G devices, press and hold down the Power and Volume Down buttons for about 7 seconds.
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This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:
Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.
Step 2: See if dirt prevents you from turning the Tecno Pova 6 Pro 5G device on. Then, quickly press and release the button a few times.
Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.
Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.
3.4 Remove the battery
If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.
Step 1: To get started, take the phone apart by starting at the back.
Step 2: After 20 to 30 seconds, take out the battery and put it back in.
Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.
This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.
3.5 Recharge the Tecno Pova 6 Pro 5G device
If your Tecno Pova 6 Pro 5G screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.
3.6 Wipe cache partition to fix black screen of death
If your Tecno Pova 6 Pro 5G turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:
Step 1: Turn off your Tecno Pova 6 Pro 5G.
Step 2: Boot the Tecno Pova 6 Pro 5G device into Recovery Mode.
Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Tecno Pova 6 Pro 5G devices:
- For older Tecno Pova 6 Pro 5G devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
- For newer Tecno Pova 6 Pro 5G devices without the home button: Press and hold the Volume Up button and the Power button together.
- If the Tecno Pova 6 Pro 5G device logo appears, release your grip, and the phone will restart.
Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.
Step 4: Select Wipe cache partition by pressing the Power button.
Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.
Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.
Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Tecno Pova 6 Pro 5G device.
After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.
3.7 Uninstall incompatible apps
Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Tecno Pova 6 Pro 5G device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.
Step 1: Power down your device by pressing and holding the Power button until a menu appears.
Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.
Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Tecno Pova 6 Pro 5G device’s bottom.
Step 4: After selecting Settings, head to the Apps section.
Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.
Step 6: Now restart the Tecno Pova 6 Pro 5G device by pressing the power button and let it boot up in normal mode.
If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.
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Even after multiple attempts to launch them, certain applications act suspiciously and cause the Tecno Pova 6 Pro 5G device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.
Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.
Step 2: Press the Power Off button to enter Safe mode.
Step 3: Activate Safe mode by clicking the “Safe Mode” icon.
Step 4: To return to Normal mode, turn off your device and then turn it back on.
3.9 Factory reset to fix Android black screen of death
The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.
Step 1: Turn off the Tecno Pova 6 Pro 5G device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.
Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.
Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.
Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.
Part 4: How to avoid Android black screen of death?
These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –
- Install apps from trusted suppliers only.
- Use security or antivirus software on your device.
- Take a backup at regular intervals.
- Always keep Android OS updated.
- Don’t keep your mobile charged for a long duration after a full charge.
- If your battery gets old, replace it soon.
- Keep your device’s storage well-maintained. Regularly delete unnecessary data.
- Close unused apps running in the background to conserve system resources.
- Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.
By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.
The Bottom Line
There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.
But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.
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My Videos Aren’t Playing on Tecno Pova 6 Pro 5G – What Can I Do?
There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.
However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.
You may encounter videos not playing on your Tecno Pova 6 Pro 5G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.
See what you can do if videos won’t play on your Android.
Why Are My Videos Not Playing On Android?
Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.
Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.
There could be a wide variety of reasons that is happening, including:
- Corrupted video
- Corrupted SD card
- Outdated media player
- Outdated OS
- Incomplete download from the source
- Low storage
- Video downloaded from a suspicious source
An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.
What You Can Do if Your Videos Aren’t Playing On Android Phone
Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.
1. Do a Factory Reset
While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.
A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.
While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.
Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.
2. Restart Your Tecno Pova 6 Pro 5G
While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).
In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.
Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.
Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.
3. Check the Video Format
As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.
If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.
4. Check the Internet Connection
If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.
Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.
You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.
5. Clear the Cache
The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.
On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.
To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.
6. Update Android OS
An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.
Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.
7. Repair Your Android OS
You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.
The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.
Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Tecno Pova 6 Pro 5G in several simple steps:
- Step 1: Download and launch Wondershare Dr.Fone on your PC.
- Step 2: Go to Toolbox, then use a cable to connect your Tecno Pova 6 Pro 5G to your PC.
- Step 3: Select System Repair > Android.
- Step 4: In the new window, select Start.
- Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
- Step 6: Agree with the warning and select Next.
- Step 7: Follow the on-screen instructions to put your device in Download Mode.
- Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.
- Step 9: When the download is complete, select Fix Now to install it.
- Step 10: Type 000000, then select Confirmto continue fixing your device.
- Step 11: Wait for the Repairing Nowprocess to finish.
- Step 12: Once the process is complete, click Done.
If the reason your videos wouldn’t play on your Tecno Pova 6 Pro 5G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.
Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.
8. Update the Video App
Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.
To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.
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9. Clear Cookies and Browsing Data
If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.
Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.
You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.
10. Reinstall Video Apps
If you still have issues with videos not playing on your Tecno Pova 6 Pro 5G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.
To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.
To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.
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Conclusion
Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.
Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.
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## 9 Solutions to Fix Tecno Pova 6 Pro 5G System Crash IssueAndroid crash, better known as Android system crash is not a recent issue and has troubled many users in the past as well. It means when your device crashes suddenly and refuses to turn on again or when your device freezes and becomes unresponsive. It may also happen that your Tecno Pova 6 Pro 5G crashes abruptly but boots up normally only to crash again after a few minutes or hours. Android Crash sounds like a very serious problem and something that could damage your device or permanently destroy the software, but Android system crash can be dealt with easily. Just in case you suffer from an Android crash and want to know how to fix the Android system crash issue, rest assured that this problem is fixable. There are various ways to tackle the situation, to be discussed further, and you may choose the one that best suits you.
In this article, we will also talk about a unique technique to retrieve the data from your device on which Android system crash issue occurs. So let’s go ahead and read on to know more to fix the Android crash error.
Part 1: How to rescue data the Android system crashes?
When you encounter an Android system crash, before looking for solutions to fix it, make sure you retrieve all your data and information stored on your device. This might sound tedious but a very important step indeed.
Dr.Fone - Data Recovery (Android) is currently one of the most popular tools to retrieve data from not only broken or damaged, locked devices, and unresponsive devices but also from devices that face an Android system crash. You may try the software for free for scanning the data to understand its work. Dr.Fone’s Data Extraction tool not only retrieves and back-up contacts and messages but also your photos, videos, audio files, WhatsApp, docs, call logs, and other file folders. It is also equipped to retrieve data from the Tecno Pova 6 Pro 5G device’s internal memory as well as Google drive.
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- Compatible with Tecno Pova 6 Pro 5G devices.
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You may follow the steps given below to rescue your data from crashed Android devices.
1. Download and install the software on your PC. Run the software and then select the Data Recovery feature. Using a USB, connect your Tecno Pova 6 Pro 5G to the PC.
2. Select “Android” > “Recover from Broken Phone” in the lower right corner.
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3. Choose the “Touch screen not responsive or cannot access the phone” to continue.
4. You will now see device options before you. Select yours and move on to feed in your device name and model details.
5. Now press the volume down, power, and home button on your device together to boot the phone in Download mode.
6. As long as your phone is in Download mode, the software will start to analyze phone data.
7. Finally, the process will take a few minutes to scan and display your phone data. Select “Recover to Computer” to retrieve all data on your PC as a backup.
Using Dr.Fone Damage Extraction software is intuitive and very safe. It prevents data loss and allows you to adopt various ways to recover your device from the Android system crash issue.
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Part 2: Why does my Android phone system keep crashing?
Encountering a persistent issue like the Android phone system constantly crashing can be highly frustrating and disruptive. This part delves into the underlying causes of this problem. By understanding these reasons, you can take informed steps to troubleshoot and rectify the issue, ensuring a smoother and more enjoyable smartphone experience.
- Software Glitches and Bugs
- Incompatible or Poorly Optimized Apps
- Outdated Operating System
- Corrupted System Files
- Malware and Security Threats
- Hardware Overheating
- Physical or Hardware Issues
A crashing Android phone system can be attributed to a variety of factors, ranging from software glitches and compatibility issues to hardware-related problems. Keep reading to get it solved!
Take advantage of PREMIUM features for 12 months.Part 3: Restart your Tecno Pova 6 Pro 5G
Once you have successfully retrieved your data, consider solving the Android crash issue as soon as possible. Before you redirect to a proper solution for repairing your Tecno Pova 6 Pro 5G system, you can try restarting your device as a quick remedy. Restart the Android device to clear temporary system data and potentially resolve any software glitches causing the crash, which can be done as follows:
Instructions: Hold your Tecno Pova 6 Pro 5G’s “Power” button on the side of the phone. As the following window appears on the screen, select the “Reboot” option to restart the Android device successfully.
Part 4: Shut down unnecessary running apps
Another quick solution to avoid Android devices crashing is to shut down unnecessary apps running in the Tecno Pova 6 Pro 5G device’s background. To cater to that, you need to try out the following steps as a remedy to shutting down unwanted applications:
Step 1: Open the “Settings” of your Tecno Pova 6 Pro 5G and continue to the “Battery and device care” section from the available options. Continue to the “Memory” section on the next window to lead to the applications taking up space on your Tecno Pova 6 Pro 5G.
Step 2: As you progress further, you need to select the “Clean now” button to shut down all unnecessary background applications running on the Android.
Part 5: Uninstall incompatible Apps to fix Android crash issue
If your Android system crash takes place frequently but the Tecno Pova 6 Pro 5G device turns on normally after that, there is a chance that some Apps may be causing the problem. Unnecessary and large App files burden the Tecno Pova 6 Pro 5G device system and force it to crash every now and then. Make sure you download, install and store only those Apps which are fully compatible with your Android system. DO NOT download Apps from other unknown sources and use only Google Play store for the purpose. All other incompatible Apps must be deleted to prevent them from tweaking your software.
To uninstall unwanted and incompatible Apps, please follow the steps below.
1. Visit “Settings” and search for “Application Manager” or “Apps”.
Select the App you wish to uninstall. From the options that appear before you, click on “Uninstall” to delete the App from your device.
You may also uninstall an App directly from the Home Screen (only possible in certain devices) or from the Google Play Store.
Part 6: Check Android storage and free up space
If you are constantly facing issues of your Tecno Pova 6 Pro 5G crashing, there is a possibility that your device’s storage is full. The need to free up space arouses the need to know about the potential steps for checking storage and cleaning up space, which is discussed as follows:
Step 1: You need to navigate into “Settings” and look for the “Battery and device care” section. As you lead next, select the “Storage” option to check the Android storage and see how it is segregated.
Step 2: As you navigate to the next screen, you can free up space by removing the applications from your Android. For that, tap on “Apps” to open a section containing the list of applications installed on the Android.
Step 3: Go through the list of applications and select any app you want to remove. As you navigate next, select “Uninstall” to lead to removing the app from the Android device.
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Part 7: Clear cache partition to fix Android crash issue
Clearing cache is a good idea because it cleans your device and reduces the burden on the Android software and gives it enough space to function normally and carry out its operations.
In case the Android system crash issue is temporary, follow the steps given below to clear your device’s cache:
1. On your Tecno Pova 6 Pro 5G, visit “Settings” and find “Storage”
2. Now tap on “Cached Data”, and then click “OK” to clear all unwanted cache from your device as shown above.
However, if the Android crash problem is such that your phone has frozen, becomes unresponsive, and does not turn on, you must first boot into the Recovery Mode screen.
1. Press the volume down button and power button together until you see a screen with multiple options before you.
2. Once you are on the Recovery Mode screen, use the volume down key to scroll down and select ”Wipe cache partition” as shown below.
3. After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.
This method will help you erase all the clogged-up and unwanted files and resolve the Android system crash issue. If clearing cache doesn’t help, try formatting your SD Card.
Part 8: Remove the SD card to fix the Android crash issue
Removing and formatting your SD Card to fix the Android System crash issue is helpful when a corrupted SD Card disturbs the Android software forcing it to shut down suddenly.
To format your SD Card, just follow the instructions below.
1. Firstly, eject it from the Tecno Pova 6 Pro 5G device.
2. Then using an SD Card reading tool, insert the Card in your PC. Open Computer and then right-click on the SD card to format it.
Part 9: Update to the latest software version
Updating the Android device will cast out all glitches that prevent it from operating properly. For that, let’s look into the steps explaining how to update your Android software version to the latest option:
Step 1: As you lead into the “Settings” of your Android, scroll down and look for the “Software Update” option.
Step 2: On leading to the next screen, select the “Download and Install” option to continue updating your Android to the latest version.
Part 10: Use Wondershare Dr.Fone – System Repair To Fix Android System Crash
If you are not getting any specific solution to the problem, you can try fixing the Android system crash problems using specific tools. These third-party tools can be an excellent option for resolving system errors in Android devices. Wondershare Dr.Fone – System Repair (Android) is a great tool designed to resolve all system issues in Tecno Pova 6 Pro 5G] and other smartphones.
It features a great system providing a one-click Android repair option for fixing all kinds of problems. Along with fixing all basic and advanced Android system issues, it features support for multiple Android devices.
Key Features of Wondershare Dr.Fone – System Repair (Android)
Dr.Fone - System Repair (Android)
Repair Android System Errors without Any Trouble.
- Fix your Android to normal, no skills required.
- Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
- The high success rate in resolving Android system issues.
- Compatible with a wide range of Android devices and OS versions
- User-friendly interface with easy-to-follow steps.
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As we redirect to resolving Android system errors using Wondershare Dr.Fone – System Repair, let’s look into some essential features that make up the entire tool:
- Features support for all the latest Android devices up to Tecno Pova 6 Pro 5G S22.
- It can help you resolve issues like Android’s black screen of death, being stuck in the boot loop, and many more.
- Provides an easy interface to execute procedures, making it a simple tool with no learning curve.
Steps To Repair Android System Crash Issue Using Dr.Fone – System Repair (Android)
Let’s redirect to the steps that can be used to repair Android system crash issues using Wondershare Dr.Fone – System Repair (Android):
Step 1: Launch and Open System Repair Tool
You need to download and install the latest version of Wondershare Dr.Fone on your computer. Proceed to launch and navigate into the “Toolbox” section. Look for the “System Repair” option and initiate the process while ensuring the Android device is connected to the computer through a USB cable.
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Step 2: Start Repairing the Android
After selecting the nature of the Tecno Pova 6 Pro 5G device you want to repair, navigate to a new window where you need to click “Start” to initiate the system repair process.
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Step 3: Define the Parameters of Device
You will be redirected to a new window where you need to define and verify some parameters before repairing the Android. Select the “Brand,” provide a “Name,” select a “Model,” and provide a country where it has been bought. Define the “Carrier” and click “Next” after confirming.
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Step 4: Put Android in Download Mode
Whatsoever Android you own, you need to put it in Download Mode, depending on the buttons that the Tecno Pova 6 Pro 5G device has. The repairing process initiates as you enter the Download Mode, and new firmware is downloaded on the platform.
Step 5: Fix the Firmware of Android
Once it downloads and is verified, click the “Fix Now” button to repair the Android successfully. You may need to provide a PIN to confirm the process. Once provided, the next screen shows the progress of the repair process. As it completes, click the “Done” button to conclude fixing the Android system crash issue.
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PDF application, powered by AI-based OCR, for unified workflows with both digital and scanned documents. Part 11: Factory reset the Tecno Pova 6 Pro 5G device to fix the Android crash issue
Factory Resetting is advisable only when nothing else works. Also, there are two ways of doing it depending on whether the Android crash is permanent or temporary.
Follow the steps given below to factory reset your device while it is switched on:
1. Visit “Settings”.
Now select “Backup and Reset”.
In this step, select “Factory data reset” and then “Reset Device” to confirm Factory Reset.
The process of factory resetting your Tecno Pova 6 Pro 5G is risky and cumbersome, as it deleted all data, but it helps to fix the Android System crash error.
You may also follow the instructions given below to Master set your device in Recovery Mode if it won’t turn on after an Android system crash has taken place:
When you are at the Recovery Mode screen, scroll down using volume down key, and from the options given, select “Factory Reset” using the power key.
Wait for your device to perform the task and then:
Reboot the phone in Recovery Mode by selecting the first option.
Bottomline, the tips given above have helped many to solve the Android system crash issue. So do not hesitate to try them, but don’t forget to extract your data with Dr.Fone’s Data Recovery tool.
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- Title: What To Do When Tecno Pova 6 Pro 5G Has Black Screen of Death? | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:36:15
- Updated at : 2024-07-31 12:36:15
- Link: https://howto.techidaily.com/what-to-do-when-tecno-pova-6-pro-5g-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.