What To Do When Tecno Spark 20 Pro+ Has Black Screen of Death? | Dr.fone
What To Do When Tecno Spark 20 Pro+ Has Black Screen of Death?
Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.
This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.
- The light of the phone is blinking but the Tecno Spark 20 Pro+ device is not responding.
- The phone is hanging and freezing very frequently.
- The mobile is rebooting and crashing more often and the battery is draining a lot faster.
- Phone restarts on its own.
If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.
Part 1: Why Android device gets black screen of death?
Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Tecno Spark 20 Pro+ device’s display remains blank, and you are unable to interact with the Tecno Spark 20 Pro+ device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:
- Install incompatible apps or apps with bugs and viruses.
- Have bugs or errors in the Android operating system.
- Keep the mobile charged for long after it’s fully charged.
- Use a non-compatible charger.
- Use an old battery.
- Incorrectly install or incomplete system updates.
- Excessive heat due to heavy usage or environmental factors.
If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.
Part 2: How to rescue data when Android gets black screen of death?
This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.
The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.
Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Tecno Spark 20 Pro+ device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Tecno Spark 20 Pro+ Android devices as of now.
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Part 3: 9 Solutions to fix the black screen of death of Android
- 3.1 One click to fix the black screen of death
- 3.2 Force restart your Tecno Spark 20 Pro+
- 3.3 Check and clean your phone
- 3.4 Remove the battery
- 3.5 Recharge the Tecno Spark 20 Pro+ device
- 3.6 Wipe cache partition to fix black screen of death
- 3.7 Uninstall incompatible apps
- 3.8 Reboot to safe mode
- 3.9 Factory reset to fix Android black screen of death
3.1 One click to fix the black screen of death
Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.
What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.
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- Click-through operations to bring Android out of the black screen of death.
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Here are the easy steps to get your Tecno Spark 20 Pro+ out of the black screen of death:
Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
Select “System Repair” from the home page, and then click on the “Android “.
Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
- Boot your Android into Download mode by following the on-screen demonstrations.
![boot to download mode to fix android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-3.png)
- Then the tool will download the Android firmware and flash the new firmware to your Tecno Spark 20 Pro+.
![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)
A moment later, your Tecno Spark 20 Pro+ will be repaired completely, and the black screen of death will be fixed.
Video guide: How to fix the Android black screen of death step by step
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3.2 Force restart your Tecno Spark 20 Pro+
Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.
To reboot your Tecno Spark 20 Pro+, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:
Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Tecno Spark 20 Pro+ device restarts.
Step 1: For Tecno Spark 20 Pro+ devices, press and hold down the Power and Volume Down buttons for about 7 seconds.
3.3 Check and clean your phone
This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:
Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.
Step 2: See if dirt prevents you from turning the Tecno Spark 20 Pro+ device on. Then, quickly press and release the button a few times.
Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.
Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.
3.4 Remove the battery
If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.
Step 1: To get started, take the phone apart by starting at the back.
Step 2: After 20 to 30 seconds, take out the battery and put it back in.
Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.
This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.
3.5 Recharge the Tecno Spark 20 Pro+ device
If your Tecno Spark 20 Pro+ screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.
3.6 Wipe cache partition to fix black screen of death
If your Tecno Spark 20 Pro+ turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:
Step 1: Turn off your Tecno Spark 20 Pro+.
Step 2: Boot the Tecno Spark 20 Pro+ device into Recovery Mode.
Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Tecno Spark 20 Pro+ devices:
- For older Tecno Spark 20 Pro+ devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
- For newer Tecno Spark 20 Pro+ devices without the home button: Press and hold the Volume Up button and the Power button together.
- If the Tecno Spark 20 Pro+ device logo appears, release your grip, and the phone will restart.
Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.
Step 4: Select Wipe cache partition by pressing the Power button.
Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.
Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.
Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Tecno Spark 20 Pro+ device.
After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.
3.7 Uninstall incompatible apps
Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Tecno Spark 20 Pro+ device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.
Step 1: Power down your device by pressing and holding the Power button until a menu appears.
Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.
Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Tecno Spark 20 Pro+ device’s bottom.
Step 4: After selecting Settings, head to the Apps section.
Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.
Step 6: Now restart the Tecno Spark 20 Pro+ device by pressing the power button and let it boot up in normal mode.
If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.
3.8 Reboot to safe mode
Even after multiple attempts to launch them, certain applications act suspiciously and cause the Tecno Spark 20 Pro+ device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.
Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.
Step 2: Press the Power Off button to enter Safe mode.
Step 3: Activate Safe mode by clicking the “Safe Mode” icon.
Step 4: To return to Normal mode, turn off your device and then turn it back on.
3.9 Factory reset to fix Android black screen of death
The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.
Step 1: Turn off the Tecno Spark 20 Pro+ device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.
Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.
Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.
Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.
Part 4: How to avoid Android black screen of death?
These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –
- Install apps from trusted suppliers only.
- Use security or antivirus software on your device.
- Take a backup at regular intervals.
- Always keep Android OS updated.
- Don’t keep your mobile charged for a long duration after a full charge.
- If your battery gets old, replace it soon.
- Keep your device’s storage well-maintained. Regularly delete unnecessary data.
- Close unused apps running in the background to conserve system resources.
- Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.
By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.
The Bottom Line
There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.
But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.
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Super Easy Ways To Deal with Tecno Spark 20 Pro+ Unresponsive Screen
The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Tecno Spark 20 Pro+ cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.
Tecno Spark 20 Pro+ smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Tecno Spark 20 Pro+ touchscreen, which may be challenging.
Some common issues might arise for Tecno Spark 20 Pro+ phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.
What causes a Tecno Spark 20 Pro+ Screen to be unresponsive?
The screen on your Tecno Spark 20 Pro+ phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.
The following are some potential reasons for an unresponsive screen on a Tecno Spark 20 Pro+ device, along with descriptions of each.
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There are signs of soft bricking
A touch screen not working on Tecno Spark 20 Pro+ smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Tecno Spark 20 Pro+ 4 or 5 device’s screen became unresponsive and remained at the boot logo.
There might be issues with the Tecno Spark 20 Pro+ device itself
Screens on Tecno Spark 20 Pro+ devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Tecno Spark 20 Pro+ device, including the Note 4 and 5, is susceptible to these problems.
There might be errors in the updated software
The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Tecno Spark 20 Pro+ 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Tecno Spark 20 Pro+ device unusable.
The common solutions to solve a Tecno Spark 20 Pro+ Screen unresponsive
Could anything be more annoying than a broken touchscreen on your Tecno Spark 20 Pro+ phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.
Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Tecno Spark 20 Pro+ stop working, don’t panic; we’ll teach you exactly what to do.
Solution 1: Try to restart your device
Giving your Tecno Spark 20 Pro+ a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.
Step 1: Press and hold the power button until the screen becomes black;
Step 2: After 1 minute or so, hold the power button again to power on the Tecno Spark 20 Pro+ device.
Solution 2: Check your charging port and battery
If the battery of your Tecno Spark 20 Pro+ is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:
- Charge your phone.
- Leave it for about an hour.
- Come back to check. Turn your phone on.
- Test if the touchscreen is now working.
Solution 3: Contact Customer Service
Let’s assume you’ve applied every possible course of action. For example, your Tecno Spark 20 Pro+ 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.
Based on the customer’s feedback, one of the frequent issues of the Tecno Spark 20 Pro+ is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.
Solution 4: Turning on your full screen option offered by MI
Steps to activate full screen gestures
Step 1: Browse you setting
Step 2: Search for full screen display
Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures
This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.
Solution 5: Backup and Factory Reset is always a choice
Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.
Easy Steps in Doing a Factory Reset
- Press the power button until the phone shuts down
- When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
- Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
- Press thepower button in selecting the Factory reset option and your phone should restart automatically.
Solution 6: Using Dr. Fone Android Repair Toolkit
If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.
- Title: What To Do When Tecno Spark 20 Pro+ Has Black Screen of Death? | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:36:24
- Updated at : 2024-07-31 12:36:24
- Link: https://howto.techidaily.com/what-to-do-when-tecno-spark-20-proplus-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.