What To Do When Tecno Spark 20C Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

The light of the phone is blinking but the Tecno Spark 20C device is not responding.
The phone is hanging and freezing very frequently.
The mobile is rebooting and crashing more often and the battery is draining a lot faster.
Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Tecno Spark 20C device’s display remains blank, and you are unable to interact with the Tecno Spark 20C device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

Install incompatible apps or apps with bugs and viruses.
Have bugs or errors in the Android operating system.
Keep the mobile charged for long after it’s fully charged.
Use a non-compatible charger.
Use an old battery.
Incorrectly install or incomplete system updates.
Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Tecno Spark 20C device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Tecno Spark 20C Android devices as of now.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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Update the firmware of Android devices. No technical skills are required.
Support all the new Tecno Spark 20C devices like Galaxy S22, S23, etc.
Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Tecno Spark 20C out of the black screen of death:

Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.
Select “System Repair” from the home page, and then click on the “Android “.

![fix android black screen of death by selecting the repair option](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)

Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.
Boot your Android into Download mode by following the on-screen demonstrations.
Then the tool will download the Android firmware and flash the new firmware to your Tecno Spark 20C.
A moment later, your Tecno Spark 20C will be repaired completely, and the black screen of death will be fixed.

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Tecno Spark 20C

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Tecno Spark 20C, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Tecno Spark 20C device restarts.

Step 1: For Tecno Spark 20C devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Tecno Spark 20C device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Tecno Spark 20C device

If your Tecno Spark 20C screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Tecno Spark 20C turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Tecno Spark 20C.

Step 2: Boot the Tecno Spark 20C device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Tecno Spark 20C devices:

For older Tecno Spark 20C devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
For newer Tecno Spark 20C devices without the home button: Press and hold the Volume Up button and the Power button together.
If the Tecno Spark 20C device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Tecno Spark 20C device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Tecno Spark 20C device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Tecno Spark 20C device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

Step 6: Now restart the Tecno Spark 20C device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Tecno Spark 20C device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Tecno Spark 20C device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

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Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

Install apps from trusted suppliers only.
Use security or antivirus software on your device.
Take a backup at regular intervals.
Always keep Android OS updated.
Don’t keep your mobile charged for a long duration after a full charge.
If your battery gets old, replace it soon.
Keep your device’s storage well-maintained. Regularly delete unnecessary data.
Close unused apps running in the background to conserve system resources.
Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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How to Resolve Tecno Spark 20C Screen Not Working

Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Tecno Spark 20C phones, known for their efficient performance. If your Tecno Spark 20C screen is not working, it can be an exhausting experience.

Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Tecno Spark 20C not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.

Part 1: What Causes Tecno Spark 20C Screen Unresponsive?

Answering what causes Tecno Spark 20C screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Tecno Spark 20C 6T touch screen not working as the basis of your investigation:

1. Touchscreen Calibration

Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.

2. Battery Issue

If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.

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3. Corrupted System Files

The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.

4. Conflicting Settings

It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.

Part 2: The Common Solutions to Solve a Tecno Spark 20C Screen Unresponsive

Fixing the Tecno Spark 20Cscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Tecno Spark 20C screen unresponsive:

Solution 1. Restart the Tecno Spark 20C Phone

As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Tecno Spark 20C not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Tecno Spark 20C device:

Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Tecno Spark 20C device. In some of the Tecno Spark 20C devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Tecno Spark 20C device.

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### Solution 2. Check the Charging Port and Battery

The issues with the battery of your Tecno Spark 20C 5 can also lead to Tecno Spark 20C not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.

Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.

Solution 3. Contact the Tecno Spark 20C Customer Support

Contacting Tecno Spark 20C customer support can also help resolve the Tecno Spark 20C screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Tecno Spark 20C customer support will help you find the issue and recommend a solution.

It is an excellent option if your Tecno Spark 20C device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.

Solution 4. Wipe the Cache of Your Tecno Spark 20C Device

A common reason for Tecno Spark 20C Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Tecno Spark 20C device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Tecno Spark 20C device:

Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Tecno Spark 20C logo.

Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”

Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.

Solution 5. Reset to Factory Settings

Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Tecno Spark 20C device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Tecno Spark 20C will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Tecno Spark 20C in no time:

Step 1: Launch Settings on your Tecno Spark 20C device and tap “System” to select “Reset Options.”

Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.

Solution 6. Replace the Old Screen with A New Screen

If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.

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Part 3: How to Avoid Tecno Spark 20C Screen being Unresponsive?

Protecting your Tecno Spark 20C device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Tecno Spark 20C screen from being unresponsive, here are some tips you can follow:

****Regular Updates:****You should always ensure that your Tecno Spark 20C device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Tecno Spark 20C device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
****Delete Unnecessary Apps:****If you have too many apps on your Tecno Spark 20C devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.

A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.

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Conclusion

To sum up this article, it can be said that issues like Tecno Spark 20C not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.

Home Button Not Working on Tecno Spark 20C? Here Are Real Fixes

There is no doubt that it is quite frustrating when your device buttons, such as home and back don’t work properly. The reasons can be software as well as hardware issues. If you are wondering whether there is any solution to fix this problem, then you’ve come to the right place. Firstly, yes some methods can probably help you to come out of this issue. Here, in this guide, we have covered various solutions you can try to resolve the “home button not working Android” problem no matter whether it is due to software or hardware reason.

Part 1: 4 Common Measures to Fix Home Button Not Working Android

Here, we are going to mention four common methods that you can try to resolve the home button problem on your Tecno Spark 20C with ease.

1.1 One click to fix Android Home Button Not Working

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When it comes to the home button not working Tecno Spark 20C problem, the most common reason is the unknown system issues. In such a scenario, the best solution is using Dr.Fone - System Repair (Android) software to repair your Android system to normal in one click. This tool is powerful enough to resolve various Android issues within a few minutes.

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The tool can help you to fix the Android operating system in a wide range of scenarios.
It is compatible with all Tecno Spark 20C devices.
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It provides easy steps to resolve Android issues.

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To learn how to fix home button not working problem, download and install the Dr.Fone - System Repair (Android) software on your computer, follow the below step-by-step guide:

Step 1: To begin with the process, launch the software on your computer and select the “System Repair” option from the software main window.

Step 2: Thereafter, connect your Tecno Spark 20C to the computer using a USB cable and select the “Android Repair” tab from the left menu.

Step 3: Next, you will navigate to a device information page where you have to provide your device information.

Step 4: After that, the software will download the appropriate firmware to repair your Android system.

Step 5: After downloading the firmware, the software will start the repair process. Wait for a few seconds, the problem should get fixed and your phone will get back to its normal state.

1.2 Force Restart your Android

Whenever you encounter with Android virtual soft keys, not working problem, the first thing you should try is to force restart your phone . If the problem is due to a software issue, then it can be probably fixed by simply force restarting your Android.

Here are simple steps on how to force restart on Android:

Step 1: To begin with, press and hold the power button and either volume up or down button at the same time until your device screen goes off.

Step 2: Next, press the power button for a few moments to force restart your device.

1.3 Restore Factory Settings

If force restarting won’t help you to fix the problem you are facing, it’s time to reset your Tecno Spark 20C to factory settings. The factory reset on an Android device will erase all of your phone settings, third-party apps, user data, and other app data to restore your device to its original manufacturer condition or settings. It means that this can bring back your device to its normal state.

To learn how to restore factory settings, follow the below steps:

Step 1: Go to your ‘Settings” and then, go to “System”>” Advanced”>” Reset options”.

Step 2: Next, tap on “Erase all data”>” Reset phone” to factory reset on your phone. Here, you may need to enter the password or pin or pattern.

Once you are done with the above steps, restart your phone and restore your data and this might be fixed the problem for you. If not, then try the next solution.

1.4 Update Android Firmware

It might be the case that your Android firmware is not updated and that’s why you are experiencing the home button not working Android problem. Sometimes, not updating your Android firmware can cause various issues and problems while using your device. So, you should update it, and here are steps on how to do it:

Step 1: Open the Settings and then, go to “About device”. Next, click “System updates”.

Step 2: After that, click “Check for updates” and if updates are available, then download and install it to update your Android version.

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Part 2: What if the Home Button fails due to hardware reasons?

When your Android home and back button not working because of hardware reasons, you can’t get the problem resolved by simply rebooting your device. In such cases, you have to use alternative apps to replace the home button.

2.1 Simple Control app

The Simple Control app is the first and foremost solution to fix the Android home button not working issue. With the help of this app, you can fix many soft keys of your device. It is specially designed for Android users facing trouble using home, volume, back, and camera buttons. Plus, the app utilizes Accessibility service, but it doesn’t get access to your sensitive and personal information.

Pros:

It can easily replace broken and failed buttons.
The app is quite easy to use.

Cons:

It is not as much efficient as other similar apps available out there.

URL: https://play.google.com/store/apps/details?id=ace.jun.simplecontrol&hl=en_US

2.2 Button Savior app

Button Savior app is one of the ultimate apps that can help you to fix the Android home button not working problem with ease. For this app, root and no root versions are available on the Google Play store. To fix the Home button not working issue, no root version is the right one. But, if you want to fix the Back button or other buttons, then you need to go for the root version.

Pros:

It comes with a root as well as no root version.
The app is powerful enough to fix a wide range of buttons.
It shows information regarding the date and time and battery.

Cons:

The root version of the app can cause data loss.

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Navigation Bar app is another great solution to fix the home button not responding problem. It can replace broken and failed button for users who are facing difficulty using navigation bar panel or buttons not working properly. The app offers numerous features, and it is easy to use.

Pros:

It offers many colors to make an incredible navigation bar.
The app provides 15 themes for customization.
It comes with the ability to change the size of the navigation bar.

Cons:

Sometimes, the navigation bar stopped working.
It comes with ads.

URL: https://play.google.com/store/apps/details?id=nu.nav.bar

2.4 Home Button app

Home button app is another remarkable solution to replace broken and failed home buttons for users having trouble while using buttons. With this app, it is quite easy to press or even long press on the home button as assistive touch.

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Pros:

You can change the button of color using the app.
With the help of it, you can set a vibrate setting on touch.
It provides support for many press actions, such as home, back, power menu, etc.

Cons:

It doesn’t come with a lot of features, unlike other apps.
Sometimes, it shuts down automatically.

URL: https://play.google.com/store/apps/details?id=nu.home.button

2.5 Multi-action Home Button app

Is your Android physical home button is broken or dead? If yes, then the Multi-action Home Button app can help you to fix it with ease. With the help of it, you can create a button in centre-bottom of your device screen, and you can also add numerous actions to that button.

Pros:

It provides various actions with the button.
It is very simple and easy to use.

Cons:

The app’s very useful feature comes with its pro version.

URL: https://play.google.com/store/apps/details?id=com.home.button.bottom

Conclusion

Hopefully, the methods covered in this post helps you to fix Android home and back button not working problem for you. If it is a system issue, then the best thing you can do is to take advantage of Dr.Fone - System Repair (Android) software. It can surely help you to fix your Android system to normal within a few minutes.

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What To Do When Tecno Spark 20C Has Black Screen of Death? | Dr.fone