What To Do When Vivo G2 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

• The light of the phone is blinking but the Vivo G2 device is not responding.
• The phone is hanging and freezing very frequently.
• The mobile is rebooting and crashing more often and the battery is draining a lot faster.
• Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Vivo G2 device’s display remains blank, and you are unable to interact with the Vivo G2 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

• Install incompatible apps or apps with bugs and viruses.
• Have bugs or errors in the Android operating system.
• Keep the mobile charged for long after it’s fully charged.
• Use a non-compatible charger.
• Use an old battery.
• Incorrectly install or incomplete system updates.
• Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

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Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Vivo G2 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Vivo G2 Android devices as of now.

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• Compatible with most Vivo G2 devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

• 3.1 One click to fix the black screen of death
• 3.2 Force restart your Vivo G2
• 3.3 Check and clean your phone
• 3.4 Remove the battery
• 3.5 Recharge the Vivo G2 device
• 3.6 Wipe cache partition to fix black screen of death
• 3.7 Uninstall incompatible apps
• 3.8 Reboot to safe mode
• 3.9 Factory reset to fix Android black screen of death

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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• Fix all Android system issues like a black screen of death, OTA update failures, etc.
• Update the firmware of Android devices. No technical skills are required.
• Support all the new Vivo G2 devices like Galaxy S22, S23, etc.
• Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Vivo G2 out of the black screen of death:

1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

   

2. Select “System Repair” from the home page, and then click on the “Android “.

   

3. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

   

4. Boot your Android into Download mode by following the on-screen demonstrations.

   

5. Then the tool will download the Android firmware and flash the new firmware to your Vivo G2.

![fixing android black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-8.png)

6. A moment later, your Vivo G2 will be repaired completely, and the black screen of death will be fixed.

![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Vivo G2

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Vivo G2, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Vivo G2 device restarts.

Step 1: For Vivo G2 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

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3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Vivo G2 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

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This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

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If your Vivo G2 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Vivo G2 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Vivo G2.

Step 2: Boot the Vivo G2 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Vivo G2 devices:

• For older Vivo G2 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
• For newer Vivo G2 devices without the home button: Press and hold the Volume Up button and the Power button together.
• If the Vivo G2 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Vivo G2 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Vivo G2 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Vivo G2 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

Step 6: Now restart the Vivo G2 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Vivo G2 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

Step 4: To return to Normal mode, turn off your device and then turn it back on.

3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Vivo G2 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

• Install apps from trusted suppliers only.
• Use security or antivirus software on your device.
• Take a backup at regular intervals.
• Always keep Android OS updated.
• Don’t keep your mobile charged for a long duration after a full charge.
• If your battery gets old, replace it soon.
• Keep your device’s storage well-maintained. Regularly delete unnecessary data.
• Close unused apps running in the background to conserve system resources.
• Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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Vivo G2 Screen Unresponsive? Here’s How to Fix It

Vivo G2 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Vivo G2 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Vivo G2 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Vivo G2 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Vivo G2 Screen Unresponsive?

There are several reasons why a Vivo G2 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Vivo G2 screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Vivo G2 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Vivo G2 device unusable.

• Equipment is worn out: Hardware problems can also cause Vivo G2 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Vivo G2 model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Vivo G2 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Vivo G2 Screen Unresponsive

In the previous section, we identified the possible causes of Vivo G2 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Vivo G2 model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Vivo G2 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Vivo G2’s touch screen and power button issues, such as unresponsiveness. By restarting the Vivo G2 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Vivo G2 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Vivo G2logo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Vivo G2 device from functioning correctly. Leaving the Vivo G2 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Vivo G2 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Vivo G2 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Vivo G2 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Vivo G2 Y2 and Vivo G2 5A.

4. Optimize Device Performance

One solution is to optimize the Vivo G2 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Vivo G2 device and perform a factory reset, which can help reset the Vivo G2 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Vivo G2 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Vivo G2 Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Vivo G2 Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Vivo G2 Redmi 5A.
• Select All files on the phoneto make a complete format of the Vivo G2 Redmi 5A.

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6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Vivo G2 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Vivo G2 Y2 and Vivo G2 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Vivo G2 device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Vivo G2.

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How To Avoid A Vivo G2 Screen Unresponsive?

To avoid facing a Vivo G2 screen unresponsive issue, users can take several preventative measures. One important step is to update the Vivo G2 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Vivo G2 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Vivo G2 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Vivo G2 device runs smoothly and reliably.

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Conclusion

Encountering a Vivo G2 screen unresponsive issue can be a common problem for some Vivo G2 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Vivo G2 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Vivo G2 phone without any interruptions.

[Solved] Warning: Camera Failed on Vivo G2

In this article, you will learn why camera fails on Vivo G2 devices, how to make camera work again, as well as a system repair tool to fix this issue in few clicks.

Vivo G2 devices are one of the best Android devices available in the market and their users are always satisfied with their features. However, it is a recent observation that many Vivo G2 users complain about Vivo G2 camera failed error while using the camera App on the Vivo G2 device. It is a strange error and pops up suddenly with only one option to tap on, i.e., “OK”

The error message reads as follows: “Warning: Camera Failed”.

Once you click on “OK” the app shuts down abruptly and your Vivo G2 camera is failed. We understand this is not a very pleasing situation, thus, here are ways to tackle the camera failed Vivo G2 issue. Let us now move ahead and find out why exactly you experience Warning: Camera Failed error and how to fix it.

Part 1: Why Vivo G2 phone has Warning: Camera Failed error?

We are all aware that no device runs smoothly, without any glitches. We also know that there is a cause behind every problem. Listed below are a few reasons behind camera failed error, especially on Vivo G2 devices:

1. If you have recently updated your OS version, there are chances that certain bugs are preventing the camera App from functioning normally. Also, if the update is interrupted and not downloaded completely, certain apps may suffer.
2. There are chances of your internal storage being cluttered with unwanted Apps and files leaving no space for the camera App to save its data and work smoothly.
3. If you haven’t cleared camera Cache and Data, the chances of the App to get clogged up increase tremendously which disrupt its working.
4. Warning: Camera Failed error can also be a direct outcome of a change in the system settings or the Vivo G2 device’s internal settings.
5. Finally, if you tamper a lot with the camera settings and do not update the App whenever it is available, Vivo G2 Camera App will not be efficient.

There might be much more reasons for the camera failed error, but these are the most obvious ones. Now let us now move on to troubleshooting the problem.

Part 2: How to fix Vivo G2 Camera Failed in One Click?

If you are experiencing some kind of issues in your Vivo G2s such as Vivo G2 camera failed, the Vivo G2 device stopped working, black screen, play store not working, etc. There is a special software is designed for such kind of issues in Android devices, i.e. dr. fone. The tool enables the users to fix various kinds of issues in the Vivo G2 devices and perform a complete system repair so the Vivo G2 device starts working normally.

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One-click solution to fix camera failed on Vivo G2 devices

• The tool has a one-click operation which makes it super easy to use.
• You don’t need any technical skills expertise to operate the software.
• The software supports all the Vivo G2 devices including the latest and older ones.
• The software can fix the “warning camera failed”, the app is crashing, failed update, etc.

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Note: You have to remember that the system repair may erase all the Vivo G2 device data. So, create a backup of your Vivo G2 data first and then try fixing the Vivo G2 phone.

Follow the steps given below and fix the camera failed error:

Step 1. Download the software on your computer and launch it. Connect your device and select the System Repair option from the main interface. In the next screen, select Android Repair module.

Step 2. You will have to provide the Vivo G2 device details accurately to ensure that the software provides a precise firmware package to be downloaded. Enter brand, name, model, country, and carrier of your device and agree to the terms and condition.

Step 3. Now put your device in the download mode. The software will provide you with a guide to put the phone in download mode to begin the downloading process.

Step 4. As soon as the firmware is downloaded, the software will automatically initiate the repair process. You will be able to see the ongoing repair.

When the software is done repairing the system, you will be notified. Thus, the Camera failed Vivo G2 error in your phone will be fixed.

Part 3: How to fix Camera Failed error by clearing camera data?

Has anyone ever informed you that it is absolutely necessary to keep clearing camera data every once in a while? Yes, since it deletes all unnecessary data stored in respect of the App and no, it does not mean that all your photos and videos will get deleted. Just follow the steps given below to clear camera data:

1. First, visit “Settings’” on your Vivo G2 device and select “Apps” or Application Manager”.

2. Now a list of all Apps will appear before you. Keep scrolling down until your find “Camera”.

Tap on “Camera” to open the “Camera Info” screen and once you are there, hit “Clear Data” option as shown below.

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That’s all, now return to the Home Screen and access the camera again. Hopefully, it will work now.

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Part 4: How to fix Camera Failed error by removing third-party Apps?

Another tip to fix Vivo G2 camera failed error is by deleting a few unwanted third-party Apps (recently installed) to free some space in the Vivo G2 device’s internal storage. It is essential to create and keep storage space for the camera App to function smoothly and allow it to store its data as well. Also, if this issue only happens recently, it might be some newly installed Apps causing some glitches with the camera.

Simply, follow the instructions given below to remove Apps from Vivo G2 Devices:

1. Click on the “Settings” icon on the Home Screen and from the options before you, select “Apps”/ “Application Manager”.

2. You will see that a list of downloaded and built-in Apps will open up before you as follows.

3. Now, once you select the App you want to uninstall, the App Info screen will appear. Tap on “Uninstall” option and then tap on “Uninstall” again on the pop-up message.

The App will be removed immediately and its icon will disappear from the Home Screen and you will notice an increase in the storage capacity of your device.

Part 5: How to fix Camera Failed error by wiping Cache Partition?

This method might seem tedious and time-consuming and you may also lose your data and essential settings. However, wiping the Cache Partition only cleans your device system internally and gets rid off any unwanted and trouble making elements causing Warning: Camera Failed error. Follow the step-by-step guide given below to clean Cache Partition smoothly:

1. Firstly, switch off the Vivo G2 device by pressing the power button and tapping on “Power Off” as shown in the screenshot below. Then wait for the lit screen to turn off completely before proceeding further.

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2. Now, press and hold the power on/off, home and volume up button simultaneously. Your device will now vibrate. This a signal to let go of the power button (only).

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3. Once the Recovery Screen appears, leave all buttons and use the volume down key till you reach “Wipe Cache Partition”.

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4. Now, to select the option to use the power on/off button and wait for the process to get over. Once this done, tap on “Reboot system now” and see that your device restarts normally.

You may try to use the camera app once the process completes.

Part 6: How to fix Camera Failed error by Reset Settings?

Resetting the camera settings solves the problem 9 out of 10 times and thus is worth a try.

1. To reset, first, launch the Camera App by tapping on its icon.

2. Then go to Camera “Settings” by tapping on the circular gear like icon.

3. Now look for “Reset Settings” options and click on it.

Once done, go back to the Home Screen and start the camera App again to use it.

Part 7: How to fix Camera Failed error by Factory Reset?

Lastly, if the above-mentioned techniques do not help you in fixing the camera failed error, you can consider performing a Factory Reset. Note: This method will delete all your saved data so it is advised to backup before you start the process.

Here are the steps to factory reset your device to fix “Warning: Camera Failed” Error:

1. Start by visiting “Settings” on your Vivo G2 device on which the camera has failed.

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2. Now from the list of options before you, select “Backup and reset” and move ahead.

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3. Now you must first select “Factory data reset” and then tap on “Reset Device” as shown in the screenshot below.

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