What To Do When Vivo S17 Has Black Screen of Death? | Dr.fone

What To Do When Vivo S17 Has Black Screen of Death? | Dr.fone

Ariadne Lv13

What To Do When Vivo S17 Has Black Screen of Death?

Have you ever got the error of freezing the Android device home screen? Or the notification light keeps blinking without anything shown on display? Then you are facing Android black screen of death.

This scenario is common with many Android mobile users, and they always hunt for solutions to get rid of this Android black screen problem. Here are some more situations that can assure you that you are facing Android black screen of death.

  • The light of the phone is blinking but the Vivo S17 device is not responding.
  • The phone is hanging and freezing very frequently.
  • The mobile is rebooting and crashing more often and the battery is draining a lot faster.
  • Phone restarts on its own.

If you face these situations, you might be facing the Android black screen of death issue. Follow this article, and we’ll discuss how to get rid of this annoying problem at ease.

Part 1: Why Android device gets black screen of death?

Similar to the “Blue Screen of Death “ (BSOD) on computers, the Android Black Screen of Death indicates a severe system crash or malfunction. When this issue occurs, the Vivo S17 device’s display remains blank, and you are unable to interact with the Vivo S17 device, access apps, or perform any actions. The cause of the Android black screen of death can vary, but some common factors include:

  • Install incompatible apps or apps with bugs and viruses.
  • Have bugs or errors in the Android operating system.
  • Keep the mobile charged for long after it’s fully charged.
  • Use a non-compatible charger.
  • Use an old battery.
  • Incorrectly install or incomplete system updates.
  • Excessive heat due to heavy usage or environmental factors.

If you face the situations mentioned above, this is clearly a case of the Android screen black. But don’t worry about that. You can follow the article below to get rid of this situation on your own.

Part 2: How to rescue data when Android gets black screen of death?

This annoying Android black screen of death is making it impossible to access your internal data. So, the possibility is that you might lose all the data. We have a solution for all of your data recovery problems from a damaged Android device.

The solution for recovery data is the Dr.Fone - Data Recovery (Android) toolkit by Wondershare. This tool is highly appreciated worldwide and very popular for its feature-rich user interface. This tool can perform a lot of functions that can successfully recover the data from a damaged device.

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Use this revolutionary toolkit to get the data back from the black tablet screen of death. Connect the Vivo S17 device with the PC after installing this tool and follow the on-screen instruction, and all of your data will be transferred to your PC. Unfortunately, the tool is supported on selected Vivo S17 Android devices as of now.

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  • Highest retrieval rate in the industry.
  • Compatible with most Vivo S17 devices.

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Part 3: 9 Solutions to fix the black screen of death of Android

3.1 One click to fix the black screen of death

Facing an Android device with a black screen of death, I believe, is one of the gloomiest moments of one’s life, especially for those who know little about the technical part of Android. But here is the truth we have to admit: most cases of the black screen of death arise due to system glitches in Android.

What to do? Shall we find someone who is tech-savvy to seek help? Come on, this is the 21st century, and there are always one-click solutions to deal with technical issues for laymen like you and me.

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Fix Black Screen of Death for Android In One Click

  • Fix all Android system issues like a black screen of death, OTA update failures, etc.
  • Update the firmware of Android devices. No technical skills are required.
  • Support all the new Vivo S17 devices like Galaxy S22, S23, etc.
  • Click-through operations to bring Android out of the black screen of death.

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Here are the easy steps to get your Vivo S17 out of the black screen of death:

  1. Download and install the Dr.Fone tool. After launching it, you can see the following screen pop up.

    fix android black screen of death using a tool

  2. Select “System Repair” from the home page, and then click on the “Android “.

![fix android black screen of death by selecting the repair option](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)
  1. Click “Start” to commence the Android system repair. In the next screen, select and confirm your Android model details like name, model, country, etc. and go on.

![choose android info](https://images.wondershare.com/drfone/guide/android-system-repair-2.png)
  1. Boot your Android into Download mode by following the on-screen demonstrations.

    boot to download mode to fix android black screen of death

  2. Then the tool will download the Android firmware and flash the new firmware to your Vivo S17.

    fixing android black screen of death

  3. A moment later, your Vivo S17 will be repaired completely, and the black screen of death will be fixed.

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![android brought out of black screen of death](https://images.wondershare.com/drfone/guide/android-system-repair-9.png)

Video guide: How to fix the Android black screen of death step by step

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3.2 Force restart your Vivo S17

Because it is the quickest and most painless solution, most people do this when their Android phone screen goes black too fast. The majority of phone issues can be resolved by performing a hard reboot. Here are the necessary measures if you haven’t tried this method before.

To reboot your Vivo S17, you may need to press a specific key combination, depending on the model you have, but most Android devices can be force restarted by doing the following steps:

Step 1: Press and hold the power button for about 10-15 seconds. Keep holding it until the Vivo S17 device restarts.

Step 1: For Vivo S17 devices, press and hold down the Power and Volume Down buttons for about 7 seconds.

force restart android

3.3 Check and clean your phone

This method might not be popular with Android users, but this can do wonders when dealing with an Android black screen of death issue. To do this, follow the steps provided below:

Step 1: Ensure your phone’s buttons and ports are not stuck before anything else.

Step 2: See if dirt prevents you from turning the Vivo S17 device on. Then, quickly press and release the button a few times.

Step 3: If the phone isn’t charging normally, ensure the charging port isn’t clogged with dust and debris by checking and cleaning it. You can gently blow out any debris in the charging port or use a wooden toothpick to pry it open.

Step 4: After you’re done with the cleaning, it’s best to charge the phone for at least 10 minutes. Just give it a quick charge and then try to restart it.

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3.4 Remove the battery

If your phone’s battery is removable, you can try taking it out and trying again if restarting and cleaning it doesn’t fix the problem.

Step 1: To get started, take the phone apart by starting at the back.

Step 2: After 20 to 30 seconds, take out the battery and put it back in.

Note: When replacing the battery, ensure the metal contacts correctly connect to the phone.

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This easy and straightforward method should help you fix your Android screen black issue, but if it doesn’t, continue reading, as this article got more techniques you can try.

3.5 Recharge the Vivo S17 device

If your Vivo S17 screen suddenly goes black, let the battery die completely. Then once the battery is completely dead, you should plug it in to charge and turn it on by pressing the Power button. Try to check if you still encounter the issue after doing so.

3.6 Wipe cache partition to fix black screen of death

If your Vivo S17 turns on, but the screen remains black, clearing the cache partition should solve the problem. After all, keeping caches on your phone would cause it to run more slowly and cause other problems. Therefore, the issue can be resolved by clearing the cache partition. Check the following steps on how to do this below:

Step 1: Turn off your Vivo S17.

Step 2: Boot the Vivo S17 device into Recovery Mode.

Note: The steps necessary to enter recovery mode will vary depending on your specific Android phone model. To ensure you’re doing the correct steps for your device, consult the user manual or look it up online. The following instructions work for Vivo S17 devices:

  • For older Vivo S17 devices with the home button: Press and hold the Volume Up button, the Power button, and the Home buttons simultaneously.
  • For newer Vivo S17 devices without the home button: Press and hold the Volume Up button and the Power button together.
  • If the Vivo S17 device logo appears, release your grip, and the phone will restart.

Step 3: Find the Wipe cache partition option using the volume controls after entering Recovery Mode.

wipe cache partition android phone

Step 4: Select Wipe cache partition by pressing the Power button.

Step 5: On the next screen, use the Volume Down button to highlight “Yes” and then press the Power button to confirm the cache wipe.

Step 6: The cache partition will be wiped, and you will see the “Cache wipe complete” message on the screen.

Step 7: Use the Volume Down button to navigate to the “Reboot system now” option and press the Power button to reboot your Vivo S17 device.

After rebooting, you can see that you have successfully got rid of the annoying Android black screen of death. For most of the cases, this method solves the problem. If not, you have to move to the next method.

3.7 Uninstall incompatible apps

Android screen black can be a result of installing a bug or incompatible apps. If you have recently installed an app that crashes frequently, that may be the reason for the issue. Uninstalling the app from the Vivo S17 device may solve the problem with ease. For doing this, you need to boot your device in Safe mode. Follow the below steps.

Step 1: Power down your device by pressing and holding the Power button until a menu appears.

Step 2: Navigate to Safe Mode by pressing and holding the Power Off button.

Step 3: Tap the “Safe mode” icon to enter Safe mode. You should now see Safe Mode at the Vivo S17 device’s bottom.

Step 4: After selecting Settings, head to the Apps section.

Step 5: Select the app by clicking on it; the App Info window should appear. To uninstall the app, tap the Uninstall option from the menu below the screen.

uninstall app on android phone

Step 6: Now restart the Vivo S17 device by pressing the power button and let it boot up in normal mode.

If the app is the reason for Android black screen of death, then after uninstalling, you can get rid of this issue. If not, now you have to factory reset your device to solve the problem.

3.8 Reboot to safe mode

Even after multiple attempts to launch them, certain applications act suspiciously and cause the Vivo S17 device to crash. When an Android phone suddenly goes black, you can often isolate the problem to a specific app by booting into Safe mode.

Step 1: Begin by restarting your phone. To do that, press the Power button until a menu appears.

Step 2: Press the Power Off button to enter Safe mode.

Step 3: Activate Safe mode by clicking the “Safe Mode” icon.

enter android in safe mode

Step 4: To return to Normal mode, turn off your device and then turn it back on.

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3.9 Factory reset to fix Android black screen of death

The factory reset is the option that enables the factory state of your device by erasing all data, settings, bugs, and apps. Your device will be fresh like factory condition after this reset. Worth mentioning here, you’ll lose all the internal data and installed apps after this reset. So, to overcome the Android tablet black screen of death, you must perform this action as the last option. Follow the below steps carefully.

Step 1: Turn off the Vivo S17 device. Then press the Volume Up + Power button + home button (or press Volume Up + Power buttonS) altogether and let the mobile boot into recovery mode.

Step 2: After booting up in recovery mode, you can find the “Factory data reset” option. Navigate to that option with the volume up and down arrow and select it with the power button.

Factory data reset

Step 3: In this step, you need to confirm your action by tapping on the “Yes” option. After this, your device will start erasing. This may take a while to complete the whole process.

Now, your device will reboot automatically and you can see the Android black screen of death problem is solved.

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Part 4: How to avoid Android black screen of death?

These are the general methods to overcome the situation of Android screen black. But to avoid this situation, here are a few tips to follow –

  • Install apps from trusted suppliers only.
  • Use security or antivirus software on your device.
  • Take a backup at regular intervals.
  • Always keep Android OS updated.
  • Don’t keep your mobile charged for a long duration after a full charge.
  • If your battery gets old, replace it soon.
  • Keep your device’s storage well-maintained. Regularly delete unnecessary data.
  • Close unused apps running in the background to conserve system resources.
  • Prevent phone overheating by avoiding excessive usage, and not exposing it to direct sunlight for extended periods.

By following these steps, you should avoid the most unpleasant situations, such as the Android screen black. We all know that “Prevention is always better than cure”.

The Bottom Line

There could be a lot of reasons why an Android black screen issue occurs, but the important thing is knowing the correct ways how to fix it. And this article has covered nine proven methods to help you fix an Android phone screen black problem.

But among the methods discussed above, Dr.Fone – System Repair just stood out as this program does not only help you with a black screen of death problem, but it covers many other Android system issues too. It’s also a highly intuitive program that requires no skills to operate.

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7 Fixes for “Unfortunately, Phone Has Stopped” on Vivo S17

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

  • When you install a custom ROM, the issue might occur.
  • The upgrading of the software or incomplete updates can lead to crashing the Phone app.
  • Data crashes can be another reason why this error shows up.
  • Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Vivo S17 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Vivo S17 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

  1. Switch off the Vivo S17 phone first.
  2. Now keep pressing the “Power” button until you see the Vivo S17 logo on the screen.
  3. Release the button and immediately press and hold the “Volume Down” key.
  4. Leave the key once the Vivo S17 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

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2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

  1. Open “Settings” on your device and go to “Application” or “Apps”.
  2. Now from the list of all applications, go to “Phone” and tap on it.
  3. Now, click on “Storage” and choose “Clear Cache”.

Phone app crashing - clear cache

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Vivo S17 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Vivo S17 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

  1. Open “Settings” and go to “About Device”.
  2. Now tap on “Software Updates” and check for the availability of the new update.

Phone app crashing - update firmware

  1. Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Vivo S17 device and make it work like before.

  1. Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
  2. The recovery mode screen will appear now.
  3. From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
  4. To select, press the “Power” button.
  5. The process will begin and the Vivo S17 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

Phone app crashing - cache partition clearance

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2.6 Get the Vivo S17 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Vivo S17 devices.

  • It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
  • It shows great compatibility with all Vivo S17 devices and other Android phones supporting over 1000 Android brands.
  • Fixes any kind of Android issue without any complication.
  • Easy to use and trusted by millions of users and therefore has a higher success rate.
  • Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

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Phone app crashing - fix using a tool

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Vivo S17 to the computer. When the Vivo S17 device is connected, click on “Android” from the two tabs > click “Start”

Phone app crashing - connect phone to pc

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Vivo S17 device. When done everything, verify once and click on “Next”.

Phone app crashing - enter details

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Phone app crashing - enter download mode

Step 5: Get the Vivo S17 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Vivo S17 device.

Phone app crashing - device repaired

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

  1. Open “Settings” and go to the “Backup and Reset” option.
  2. Look for “Factory data reset” and then tap on “Reset phone”.
  3. Within a while, your device will go through resetting and boot up to normalcy.

Phone app crashing - factory reset

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Bricked Your Vivo S17? Here’s A Full Solution

A bricked phone is a device that won’t turn on no matter what you do and everything you try to do to fix it doesn’t work. Most people will tell you that there is really nothing you can do to fix a bricked device. But with the right information, the right buttons to push and useful additional software you can actually try to fix a bricked device.

In this article we are going to look at how you can fix your device if you are sure it is bricked, how to rescue the data on your bricked device and even how you can avoid this situation in the future.

Part 1: Rescue the data on your Bricked Android Phone

Before we can learn how to fix a bricked device, it is important that you are able to save the data that is on the Vivo S17 device. Having the data saved somewhere else will be the added insurance you need in case anything goes wrong during the process. There are very few software solutions in the market to help you get back data from a bricked device. One of these and the most reliable is Wondershare Dr.Fone - Data Recovery (Android) .

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How to Use Dr.Fone - Data Recovery (Android) to Rescue Data from a Bricked Android

If your device is completely unresponsive, don’t worry Dr.Fone can help you get all the data back. Simply follow these steps to gain access to the Vivo S17 device and recover all your data.

Step 1: Download and install Wondershare Dr.Fone to your PC. Launch the program and then click on Data Recovery. Select the data types you would like to recover and then click on Next.

bricked android phone data recovery-Install Wondershare Dr.Fone

Step 2. Select the issue type for your phone. Choose from “Touch screen not responsive or cannot access the phone” or “Black/broken screen”.

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bricked android phone data recovery-Select the issue type

Step 3: In the next step, you need to select your device model. If you don’t know the model of your device click on “How to check the Vivo S17 device model” to get help.

bricked android phone data recovery-select your device model

Step 4: The next screen will provide instructions on how to enter “Download mode.” Connect the Vivo S17 device to your PC once it is in “Download Mode”

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Step 5: The program will begin an analysis of your device and then download the recovery package.

bricked android phone data recovery-download the recovery package

Step 6: Then Dr.Fone will display all the recoverable file types. You can click on the files to preview them. Select the ones you need and click on “Recover to Computer” to save them to your computer.

![bricked android phone data recovery-click on Recover](https://images.wondershare.com/drfone/drfone/broken-android-data-recovery-07.jpg)

Part 2: How to Fix Your Bricked Android Phone

Android devices are usually very flexible in allowing users to flash ROM but sometimes an incorrect process can result in a bricked device. While there are few solutions to this problem, here are a few things you can do;


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When the Vivo S17 device Boots Straight into Recovery

If the Vivo S17 device can boot to the recovery screen, you can find an alternative ROM to install and copy it your device. Installation can then be done in the recovery menu. If the Vivo S17 device is booting to recovery mode there is a chance that it can be fixed.

Step 1: Load up Clockworkmod or any other recovery tool that you have been using.

Step 2: Once you are in, navigate to the “Reboot system now.” If you are using Clockworkmod, this should be your first option. Hopefully everything will work just right if you do this, If it doesn’t you may need to download and re-flash the ROM again.

bricked android phone data recovery-Reboot system now.

When the Vivo S17 device won’t stop rebooting

Here’s what to do if the Vivo S17 device wont stop rebooting.

Step 1: Turn off the Vivo S17 device and then reboot in recovery mode.

Step 2: Go to “Advanced” which will bring up a number of options to choose from.

Step 3: One of the options should be “Wipe Dalvik cache” select this option and then follow the instructions. When finished select “Go Back” to return to the main menu.

bricked android phone data recovery-Go Back

Step 4: Go to the “Wipe Cache Partition” and select it.

Step 5: Go to “Wipe data/ factory reset.”

bricked android phone data recovery-Wipe data/ factory reset

Step 6: Finally reboot the Vivo S17 device by selecting “Reboot system now.” This should fix the problem. You may also want to flash the same ROM or try a new one.

If the above methods don’t work, try one of the following options.

You can return to resource where you found the flash tools and search or ask for advice

Sometimes these errors can be caused if the ROM installation was performed via SD card. In this case reformatting the SD card might help.

If all else fails, it is time to returning the Vivo S17 device to the vendor if your warranty is still applicable.

Part 3: Useful Tips to avoid Bricking your Android Phone

If you are planning on installing custom ROM you need to install Custom Recovery. This will enable you restore the Vivo S17 device to its original settings should anything go wrong and hopefully help you avoid bricking your device.

  1. Ensure that you are familiar with the Fastboot or ADB commands before doing anything. You should know how to recover your device by flashing a command line and also manually transfer important files to your device.
  2. Make a backup of your device. This is obvious but most people fail to adhere to it. At the very least you can get back all your files and settings to transfer to a new phone.
  3. Keep a full Nandroid backup on your phone
  4. Keep another backup on your PC which you can access should anything go wrong with the Custom ROM installation
  5. Know how to hard reset your device. It may come in handy when your device freezes on you.
  6. You should also consider enabling USB debugging. This is because many solutions for a Bricked device rely on USB debugging.
  7. Ensure the Custom ROM you choose can actually be used on your device model.

While installing Custom ROM can actually be a great way to customize your device, it is also the leading reason for bricked devices. Therefore ensure that you understand what you are doing when you decide to customize your device. Learn as much as you can about the process before attempting everything.


  • Title: What To Do When Vivo S17 Has Black Screen of Death? | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:36:29
  • Updated at : 2024-07-31 12:36:29
  • Link: https://howto.techidaily.com/what-to-do-when-vivo-s17-has-black-screen-of-death-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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