Why Does My Infinix Smart 7 HD Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Infinix Smart 7 HD keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Infinix Smart 7 HD keep shutting off?”, refer to this article and follow the techniques given hereunder.

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Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Infinix Smart 7 HD keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Infinix Smart 7 HD keeps shutting off itself.

First, open the dialer on your Infinix Smart 7 HD shown in the screenshot below.

Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Infinix Smart 7 HD turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Infinix Smart 7 HD keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

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Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Infinix Smart 7 HD and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

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Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

Step 3: Pick your Infinix Smart 7 HD details over the Infinix Smart 7 HD device information interface. Click the ‘Next’ button afterward.

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Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Infinix Smart 7 HD keep turning off’

Step 1: On your Infinix Smart 7 HD, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

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Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Infinix Smart 7 HD’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Infinix Smart 7 HD, follow these steps:

Go to “Settings” on your Infinix Smart 7 HD and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Infinix Smart 7 HD device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

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That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

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To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

You will see the file types that will be backed up. Wait for the backup process to complete.

There you go, you have successfully backed up data.

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Now moving on to factory reset your phone:

Simply visit “Settings” on your Infinix Smart 7 HD by clicking the settings icon as shown below.

And then select the “Backup and Reset” option.

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Infinix Smart 7 HD once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Infinix Smart 7 HD keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Infinix Smart 7 HD keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.

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Best Methods for Infinix Smart 7 HD Won’t Turn On

The Infinix Smart 7 HD 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Infinix Smart 7 HD 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Infinix Smart 7 HD 3. Should you encounter this setback, follow this guide diligently to revive your Infinix Smart 7 HD 3 and have it up and running again.

Scenario 1. Phone Not Charged

A Infinix Smart 7 HD 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

Scenario 2. Check for Damages

Sometimes, a Infinix Smart 7 HD 3 might not turn on due to physical damage incurred by the Infinix Smart 7 HD device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Infinix Smart 7 HD 4 won’t turn on.

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Reason 1. Physical Impact or Dropping

Solution: If the Infinix Smart 7 HD 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Infinix Smart 7 HD device from turning on. Consider professional repair services if necessary.

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Reason 2. Water or Moisture Exposure

Solution: If the Infinix Smart 7 HD 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Infinix Smart 7 HD device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Infinix Smart 7 HD device dry completely before attempting to power it on.

Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Infinix Smart 7 HD device. You should seek professional assistance from authorized service centers.

Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Infinix Smart 7 HD 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Infinix Smart 7 HD 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

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Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Infinix Smart 7 HD device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Infinix Smart 7 HD 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Infinix Smart 7 HD. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

Key Features of Wondershare Dr.Fone

1. Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
2. It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
3. This tool is compatible with all the mainstream Infinix Smart 7 HD models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Infinix Smart 7 HD. Go through the steps mentioned below to use Dr.Fone for the repair process.

• Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

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• Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Infinix Smart 7 HD device and hit the “Next” option. Then, you need to put your Infinix Smart 7 HD on Download Mode following the on-screen instructions.

• Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Infinix Smart 7 HD device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

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• Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Infinix Smart 7 HD 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Infinix Smart 7 HD device’s system. It potentially my Infinix Smart 7 HD 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Infinix Smart 7 HD device from turning on or functioning properly.

Reason 1. System Freeze or Unresponsive Device

Solution: If the Infinix Smart 7 HD 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Infinix Smart 7 HD device to shut down and reboot, potentially resolving the issue.

Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Infinix Smart 7 HD device’s battery performance and refreshes the system. Allow the Infinix Smart 7 HD 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Infinix Smart 7 HD 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Infinix Smart 7 HD device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Infinix Smart 7 HD 3 won’t turn on. This can hinder the functionality of the Infinix Smart 7 HD device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

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Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Infinix Smart 7 HD device to its default settings and resolve underlying issues.

Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Infinix Smart 7 HD 3/4. This process erases all user data, apps, settings, and files stored on the Infinix Smart 7 HD device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Infinix Smart 7 HD 3/4

• Step 1. Access the “Settings” application on your Infinix Smart 7 HD 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

• Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Infinix Smart 7 HD 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Infinix Smart 7 HD device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Infinix Smart 7 HD device’s startup routine, causing Infinix Smart 7 HD 4 won’t turn on.

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Reason 1. Third-Party Apps Interference

Solution: Start by booting the Infinix Smart 7 HD 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Infinix Smart 7 HD device without interference from downloaded applications.

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Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Infinix Smart 7 HD device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Infinix Smart 7 HD device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Infinix Smart 7 HD device, verify whether the problem persists.

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Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Infinix Smart 7 HD 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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Gmail Not Working on Infinix Smart 7 HD: 7 Common Problems & Fixes

Ever since Android is introduced, it has almost eliminated the need of computers to work through Gmail. Gmail carries much importance especially when you’re a working person. A lot of work is done through mails on daily basis. But maybe today is not your lucky day. Maybe Gmail is giving you a hard time today. Is it? Is your Gmail not responding or keeps stopping you from going further? Well! There is no need to be bothered anymore. We are discussing some of the general Gmail problems along with their fixes. So, if your Gmail is not working on Android, you can go through this article and find the relevant solution.

Problem 1: Gmail App not responding or keeps crashing

First and foremost, the most common situation people meet with is when there Gmail keeps crashing. Or simply, it doesn’t respond at all. When you open it, it stuck for a few seconds and then you have to close it. It seriously is an annoying issue. If your Gmail is also not responding or crashing and you aren’t able to work properly, following are the solution you can follow.

Clear Cache

The first thing you can do to fix Gmail not responding issue is to clear the cache of Gmail. This has higher chance to get the issue resolved. To do this:

1. Go to “Settings” and look for “Apps & Notifications”. Please note that the option may vary in some Android phone like it maybe “Application” or “App Manager”. So, don’t panic and look for the option carefully.

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![gmail not working android - clear cache](https://images.wondershare.com/drfone/article/2019/04/clear-cache-gmail-1.jpg)

2. Now, from the apps list, search “Gmail” and tap on it.

   

3. Go to “Storage” followed by “Clear Cache”.

Restart the Infinix Smart 7 HD device

Restarting the Infinix Smart 7 HD device in the first place simply resolves many problems and so in the instance when Gmail keeps stopping. Simply long press the power button of your device and restart the Infinix Smart 7 HD device. See of the problem gets vanished or not.

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Factory Reset the Infinix Smart 7 HD device

The next option that you can try is resetting your device. This will lead to data loss so we suggest you to take backup firstly and then proceed with this method.

1. Hit on “Settings” and search for “Backup & Reset” option.

![gmail not working android - go to backup and reset](https://images.wondershare.com/drfone/article/2019/04/factory-reset.jpg)

2. Tap on “Reset” or “Erase all data” (the option name again may vary).

If unfortunately the above solutions don’t work, there is a requirement to flash the stock Android ROM again. Before you wonder how, there is a professional one-click tool that can surely be of assistance. It is Dr.Fone - System Repair (Android) . The tool takes special care of the Android phones and fixes almost every system issues with ease. It takes no special technical skills and performs efficiently.

Problem 2: Gmail won’t sync between all ends

The next most common problem where people get stuck with is when there Gmail won’t sync. Here are the solutions to this particular problem.

Make Space in the Phone

When Gmail stops syncing, one of the things that can save you is clearing the storage. It is the space that maybe the culprit and therefore the syncing don’t work at all. We would like to suggest you removing the unwanted apps to clear the storage or deleting the downloaded files. You can also transfer the important files to your computer and make the space vacant.

Check Gmail Sync Settings

When still the Gmail not working issue persists and you can’t sync, make sure to check the Gmal sync settings. For this, follow the steps below:

1. Launch the Gmail app and tap on the menu icon (three horizontal lines).
2. Tap “Settings” and choose your account.

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![Gmail crashing on Android - find settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)

3. Check the box next to “Sync Gmail” if it’s not checked.

Restart the Infinix Smart 7 HD device

Again, restarting can also be helpful in this situation. When you boot the Infinix Smart 7 HD device again, check if your Gmail can sync or not.

Problem 3: Gmail won’t load

In case you are using the Gmail over your web browser and it has tested your patience in loading, here are the solutions that could prove to be fruitful for you. Please check these out.

Ensure to Use Gmail Supported Browser

First of all, you need to make sure that the browser you are using works with Gmail or not. Gmail can smoothly perform in Google Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge. However, the browsers should be updated. So, please make sure that these browsers are running on the latest versions. Moreover, in case you use Chromebook, don’t forget to update the operating system in order to let it support Gmail.

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Clear Cache of web browser

If you tried the above method but to no avail, try to clear the cache and cookies of the web browser. But by doing so, the browser history will be removed. As well as, the records of the websites you previously enjoyed will also be lost.

Check browser extensions or add-ons

 If not the above one, try this tip. It encourages you to check your browser extensions. Perhaps these are interfering with the Gmail and due to this conflict, Gmail won’t load. You can either turn off these extensions and plug-ins temporarily or make use of the incognito mode of the browser where there are no such things like extensions and plug-ins.

Problem 4: Gmail can’t send or receive

Gmail also gives you problem in sending or receive mails and messages. And to troubleshoot such issue, following are the solutions mentioned.

Check the Latest Version of Gmail

This issue is likely to emerge when you are using an outdated version of Gmail. And therefore, the first solution says you to check if the Gmail update is available. You can go to the Play Store and from the “My apps & games” option, you can see if Gmail needs to be updated or not.

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Another thing that carries weight while you can send or receive mails is the internet connection. As we all know that Gmail won’t respond if the Infinix Smart 7 HD device is not connected to the internet. Therefore, you are advised to turn off Wi-Fi and then enable it again. Also, please ensure to switch to Wi-Fi if you are using the cellular data. This may hamper the process and stop you from receiving or sending mails.

Remove you Account and Add Again

If still Gmail keeps stopping you to go ahead, make sure to once sign out from it. To do this:

1. Open your Gmail app and go to “Manage accounts on this device”.

   

2. Now, tap on the account you are working with. Tap on “REMOVE ACCOUNT” thereafter. After this, you can again sign in and then check if the problem is gone or not.

Problem 5: Stuck in sending

Now, here is another annoying problem that doesn’t let Gmail working on Android properly. This problem addresses the situation where users send a mail but it gets stuck on sending. If this is the problem that you are going through, the following solutions will help you.

Try Alternative Gmail Address

First of all, if Gmail is not working due to stuck in sending issue, we advise you to make use of some other Gmail address to send the mail. If the problem still occurs, jump to the next solution.

Check Network Connection

As already mentioned, be sure of an active internet connection while working with Gmail. When you are not using a stable connection, it may lead to stuck on sending, Gmail crashing and many other issues. You can fix the issue by doing these three things:

1. Most importantly, use only Wi-Fi rather than cellular data if you want a smoother process.
2. Turn off Wi-Fi and then turn it on again after nearly 5 seconds. Do the same with the router. Plug it out and the plug in.
3. Lastly, turn on Airplane mode and after a few seconds, turn it off again.

Now try to send the mail and see if things are still the same or not.

Check Attachments

Large attachments can also be the reason for this issue. We would here like to suggest you to check the attachments you are sending. If these are not so important, you can remove them and send the mail. Or if it is not possible to send the mail without attachments, compressing the files can be a solution.

Problem 6: “Account not synced” issue

Many times, the users get the error that says “Account not synced” while they try to work with Gmail. And this is the 6^th problem we are introducing. The ways mentioned below will assist to get out of the trouble.

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Make Space in the Phone

When Gmail stops to further the process by prompting “Accounts not synced” issue, be sure that your Infinix Smart 7 HD has some storage in it. If not, create it straight away. As we also mentioned in one of the above solutions, you can either delete the unnecessary files or transfer the important files to the PC to make the space in the phone. Go along with this tip and see if it works.

Check Gmail Sync Settings

As another solution, check Gmail sync settings to get the issue fixed.

1. Simply open Gmail and hit the menu icon which is three horizontal lines on the top.
2. Go to “Settings” and choose your account.

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![Gmail not responding - go to settings](https://images.wondershare.com/drfone/article/2019/04/gmail-sync-settings-1.jpg)

3. See the tiny box beside “Sync Gmail” and check it if it is not.

Restart the Infinix Smart 7 HD device

If the above method went futile, simply restart your device. Take help of the Power button on your device. Long press it and from the options, restart it. This will hopefully work for you.

Problem 7: Gmail app running slow

The last problem that you may face is the slow-going Gmail app. In simple words, you may experience that Gmail app is operating extremely slowly. To fix this, following solutions will help you.

Restart the Phone

It is a universal method to fix minor Android system issues. And here too, we would like you to restart your Infinix Smart 7 HD in the first place when you find that Gmail is not responding due to the sluggish behavior.

Clear Storage of Device

Usually all the apps start running slow when the Infinix Smart 7 HD device is not having sufficient space. As the apps need space to function quickly and appropriately, having the Infinix Smart 7 HD device on low storage can prove to be a bad luck for Gmail. So, make sure you wipe out the items you no longer needed on your device and create some room so that the Gmail responds nicely and won’t be running slow anymore.

Update Gmail App

As the last tip that will indeed help you is to update the Gmail app. Until you update the app when required, Gmail keeps stopping you from working and you will definitely get frustrated. Therefore, go to Play Store and look for the Gmail update. If it is available, welcome it with smile and bid farewell to the problem of slow running Gmail.

What if your problem still doesn’t get resolved after following these 3 tips? Well! If that is the case, we will again recommend you to make use of an expert one-click tool to flash the stock Android ROM.

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