Why Does My Itel P55 Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone

Why Does My Itel P55 Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone

Ariadne Lv13

Why Does My Itel P55 Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Itel P55 keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Itel P55 keep shutting off?”, refer to this article and follow the techniques given hereunder.

Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Itel P55 keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Itel P55 keeps shutting off itself.

First, open the dialer on your Itel P55 shown in the screenshot below.

open the dialer

Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

Battery Info

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Itel P55 turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Itel P55 keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Itel P55 and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

fix phone keeps turning off

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

choose repair to fix phone keeps turning off

Step 3: Pick your Itel P55 details over the Itel P55 device information interface. Click the ‘Next’ button afterward.

start to fix phone keeps turning off

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Itel P55 keep turning off’

Step 1: On your Itel P55, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

fix phone keeps turning off with home key

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

fix phone keeps turning off with no home key

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

start firmware downloading

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

fixed phone keeps turning off with the repair program

safe Downloadsafe & secure

Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Itel P55’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Itel P55, follow these steps:

Go to “Settings” on your Itel P55 and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

update software

Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Itel P55 device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

cool down the phone

Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

device options

Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

safe mode

Once done, the phone will reboot and you will see “Safe Mode” on the main screen.

safe mode

That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • Back up Android data to the computer with one click.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restoration.

3,981,454 people have downloaded it

To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

choose “Data Backup & Restore” option

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

connect

You will see the file types that will be backed up. Wait for the backup process to complete.

select the files

There you go, you have successfully backed up data.

select the files

safe Downloadsafe & secure

Now moving on to factory reset your phone:

Simply visit “Settings” on your Itel P55 by clicking the settings icon as shown below.

visit “Settings”

And then select the “Backup and Reset” option.

select “Backup and Reset”

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

tap on “ERASE EVERYTHING”

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Itel P55 once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Itel P55 keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Itel P55 keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.

safe Downloadsafe & secure

Fix App Not Available in Your Country Play Store Problem on Itel P55

Mobile applications are important for smooth operations when it comes to smartphones. They offer convenience, entertainment, and functionality at your fingertips. However, encountering the “App Not Available in Your Country Play Store“ issue can be frustrating. It can quickly dampen the excitement of discovering a new app.

This is mainly due to geographical restrictions that are often imposed by developers. It poses a hurdle for users eager to access a particular application. However, there is no need to worry, as this article will help you in resolving this issue. It will delve into effective strategies and solutions to ensure the unavailability of an app is no longer an obstacle.

Part 1: Reasons Behind the App Not Available in Your Country Play Store Issue

Encountering the “Google Play App Not Available in Your Country“ issue can feel like hitting a roadblock. This restriction hampers your ability to explore and use valuable apps. It can also disrupt the smooth functioning of your daily digital activities. Before going for solutions, it is crucial to understand the reasons causing this restriction in installing apps on smartphones:

1. Regional Restrictions

One of the primary culprits behind this issue is the regional restrictions imposed by developers. Developers often roll out their apps gradually across different regions. It is done to adhere to legal and licensing requirements. This staggered release strategy ensures compliance with local laws. Moreover, it guarantees a smooth user experience tailored to specific geographical locations.

Licensing agreements and legal constraints play an important role when it comes to the accessibility of apps. Developers may encounter licensing issues. This can prevent them from offering their apps in certain regions. It is due to copyright, trademark, or other legal considerations. Navigating the complex web of international laws and agreements is a big hassle. It becomes a determining factor in the availability of apps on the Play Store.

3. Localization Challenges

Apps are often designed with specific markets in mind. These incorporate language, cultural, and regulatory considerations to enhance user experience. The absence of proper localization can render an app incompatible with specific regions. It includes factors such as adapting the app for different languages, currencies, and cultural nuances. This can result in the app being excluded from the Play Store app not available in your country.

4. Device and OS Compatibility

The compatibility between the app, the user’s device, and its OS is another factor that contributes to this issue. Developers might restrict their app availability to certain devices or OS versions. It can restrict access for users whose devices or OS do not meet the app’s requirements. This technical limitation adds another layer to the complexity of app availability.

5. Political and Economic Factors

In some instances, political tensions or economic considerations can also be a factor. It may influence the accessibility of apps in certain countries. Geo-political factors, trade sanctions, or economic conditions can impact the distribution of apps. This leads developers to exclude specific regions from their app’s availability.

Part 2: 4 Tested Methods To Fix Google Play App Not Available in Your Country

The right app can make a major difference in work efficiency or personal enjoyment. That’s why facing the “Play Store app not available in your country“ issue can be frustrating. The positive aspect is that many solutions exist for addressing this issue. Presented below are the top 4 approaches to resolving this matter:

Method 1: Change Your Google Play Store Country

One of the most direct ways to address this issue is by manually adjusting your Google Play Store country settings. Google allows users to change their country or region. Remember that you can only do it once a year. To utilize this approach, it’s essential to reside in the specified country. The other option is to provide a payment method originating from that particular region. Below is a detailed walkthrough for this procedure:

  • Step 1. Launch the Google Play Store on your Itel P55 and tap the “Profile” icon from the top right corner. Here, choose “Settings” and follow on to tap “General.”

general settings play store

  • Step 2. Within the “General” tab, move towards “Account and device preferences” and tap it. There, select “Country and profiles” and tap the country to change it. Now, follow the on-screen prompts to complete the procedure.

update residence country

Method 2: Use a Reliable VPN

Confronting the message “This app is not accessible in your country” on the Play Store? Employing a Virtual Private Network (VPN) can be an effective strategy. It allows you to virtually transcend geographical restrictions. A VPN masks your actual location by routing your internet connection through servers in different regions.

You can utilize a reliable VPN to access the Play Store as though you were in a region where the desired app is accessible. Follow this step-by-step guide to address this concern:

  • Step 1. Access the Google Play Store and download a reliable VPN for the procedure. Open the VPN you download and connect to the country of your choice. Once you have connected your device’s IP to another country using the VPN, continue to your home screen.

get vpn from play store

  • Step 2. Look for Google Play Store on the home screen and long-press to open a menu. From the pop-up menu, choose “App Info,” and on the following screen, tap “Clear data.” Now, press “Clear cache” to wipe the cache.

clear play store cache

  • Step 3: Go back to the “App info” screen and press “Force Stop” to force close the app. Afterward, relaunch the Play Store and access your targeted apps.

try force stopping app

Method 3: Download an APK File

One way to resolve the issue at hand is to sideload the app by downloading its APK file. It can be a viable and direct solution where other methods fail. This method involves installing the application manually, bypassing the Google Play Store. Follow these sequential instructions to download and install an APK file:

  • Step 1. Before starting, ensure that you have enabled the installation from unknown sources. Afterward, find a reliable website and search for your targeted apps.

download apk from website

  • Step 2. Once you have found the targeted app, download it on your Itel P55. When the download process is complete, tap the file to start the installation process.

install apk on device

Method 4: Try a Third-Party App Store

Google Play Store isn’t the only apps and games store. There exist many options, and exploring them can help you find the apps you are looking for. Typically, third-party app marketplaces are not bound by geographical limitations. Here’s a guide on acquiring an app from a third-party store:

  • Step 1. Use a web browser on your Itel P55 to look for a reliable third-party app store like Aptoide. Once it is downloaded, install it on your smartphone.

aptoide app store

  • Step 2. Open the third-party app store and look for your targeted apps. Now, you should be able to download them without any restrictions.

install app in aptoide

Pro Tip: Fix Play Store Available in Your Country but Not Working on All Android Smartphones

If the Play Store is not working on your Itel P55s or an application is not downloading from it, we have a tip for you. Wondershare Dr.Fone – System Repair (Android) is a perfect solution for all the issues for your Itel P55s. Whether it is the Play Store functionality issue or the downloading of applications problem, System Repair (Android) is there to resolve them.

It fixes various Android issues in a matter of a few seconds. This toolkit has a high success rate of fixing Android issues, including the Play Store Not Working issue. It can also resolve the issue of Apps Keep Crashing, Phone Stuck in a Boot Loop, and much more.

Key Features of Wondershare Dr.Fone

There are some prevalent pointers you should know about Wondershare Dr.Fone. Before you continue using the tool for resolving Android problems, look into these prominent features:

  1. System Repair (Android) tool is used to fix other issues, too, like the black screen of death in Android.
  2. This software is compatible with all the Itel P55 models, including the latest one, Itel P55 S23.
  3. With no technical expertise required, you can execute all tasks to repair your Android issues with a few clicks.

dr.fone wondershare

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

  • Fix your Android to normal, no skills required.
  • Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
  • The high success rate in resolving Android system issues.
  • Compatible with a wide range of Android devices and OS versions
  • User-friendly interface with easy-to-follow steps.

3981454 people have downloaded it

Steps Included To Fix Play Store Not Working on All Android Smartphones

While you have learned much about Wondershare Dr.Fone, in situations where an app is available but the Play Store is not working properly, it comes pretty handy. Here is how you can fix the Play Store not working problem on Android devices with Dr.Fone:

  • Step 1: Activate Dr.Fone – System Repair Tool

At first, you will have to run Wondershare Dr.Fone - System Repair (Android) on your system and head towards the “System Repair” section from the “Toolbox.” Next, click on the “Android” device to continue, and hit the “Start” button to start the repair process.

navigate system repair

  • Step 2: Put Android Phone on Download Mode

On the next window, you need to enter the Itel P55 device details, including the “Name, Model, Country, and Carrier,” and hit the “Next” button. Then, proceed to put your Itel P55 on the “Download Mode” by following the on-screen instructions.

fill phone details

  • Step 3: Confirm the Installation and Conclude the Process

Once the phone has been put in the Download Mode, the firmware will download automatically. Install it on your device by selecting the “Fix Now” icon. Now, enter the “Code” and confirm installation, after which hit the “Done” button once the process concludes.

repair process completed

safe Downloadsafe & secure

3,289,252 people have downloaded it

Frequently Asked Questions

  1. How do we resolve the inability to change the Play Store country problem?

If you are unable to change your Play Store country, ensure that your Google Play Store account has no pending transactions. Verify that the payment methods associated with your Google account are valid. Clear the cache and data of the Google Play Store app in your device settings to reset any potential issues.

  1. Can you use the Google Play Store balance after changing the country?

Your Google Play Balance is linked to the country setting on your Google Play account. If you possess a Google Play balance and decide to switch countries, the balance becomes unusable in the new location. Changing countries on your account results in the inability to access or utilize the existing balance.

  1. Is it safe to download Android applications from a third-party store?

It is risky to download Android applications from a third-party store because of the viral content. There could be issues like App Authenticity, Outdated Apps, Policy Violations, etc. It is better to download these apps from official platforms like Google Play Store since they are more secure.

Conclusion

To summarize, the pursuit of the perfect app sometimes encounters hurdles. One frustrating issue often reported by users is the “App Not Available in Your Country Play Store“ issue. However, armed with the knowledge, you can now navigate through these challenges. From changing your Play Store country to using VPNs, this guide has covered a range of methods. Each method provides a unique approach, catering to different preferences and circumstances.

As a parting recommendation, we introduce Wondershare Dr.Fone. It is a powerful tool designed to tackle Play Store malfunctions head-on. With support for even Android 13, this software offers a complete solution for Android. Its comprehensive approach and easy-to-use interface make it a valuable addition to your toolkit.

11 Proven Solutions to Fix Google Play Store Not Working Issue on Itel P55

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

Dr.Fone - System Repair (Android)

A most effective method to fix Google Play Store not working

  • Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair.
  • Supports all the new Itel P55 devices like Galaxy S8, S9, etc.
  • Step-by-step instructions provided. No technicals skills required.

3981454 people have downloaded it

Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

  1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

fix google play store not working using a dedicated tool

  1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

fix google play store not working by selecting the repair option

  1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

fix google play store not working in download mode

  1. Activate the Download mode from your Itel P55.

fix google play store not working in download mode

  1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

download firmware

  1. The downloaded firmware will be loaded and flashed to your Itel P55 to fix the Google Play Store not working issue.

fix google play store stopping by flashing firmware

  1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

google play store stopping fixed

Video tutorial to fix Google Play Store not working

Part 2: Other 10 common methods to fix Google Play Store issues

1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Find ‘Date and time’

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Select “Automatic date and time”

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Itel P55 device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Tap on “Clear cache”

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

tap on “Clear data”

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

select “Google”

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

“more”

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Itel P55. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

find “Android device manager”

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

uninstall Google play service

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

tap on “Clear cache”

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

find “VPN”

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Itel P55. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

click on “Force Stop”

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

click on ‘Reboot’

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

tap on “Reset device”

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.


  • Title: Why Does My Itel P55 Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-20 11:56:31
  • Updated at : 2024-03-21 21:43:34
  • Link: https://howto.techidaily.com/why-does-my-itel-p55-keep-turning-off-by-itself-6-fixes-are-here-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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