Why Does My Realme 11X 5G Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Realme 11X 5G keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Realme 11X 5G keep shutting off?”, refer to this article and follow the techniques given hereunder.

Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Realme 11X 5G keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Realme 11X 5G keeps shutting off itself.

First, open the dialer on your Realme 11X 5G shown in the screenshot below.

Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Realme 11X 5G turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Realme 11X 5G keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

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Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Realme 11X 5G and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

Step 3: Pick your Realme 11X 5G details over the Realme 11X 5G device information interface. Click the ‘Next’ button afterward.

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Realme 11X 5G keep turning off’

Step 1: On your Realme 11X 5G, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

safe & secure

Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Realme 11X 5G’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Realme 11X 5G, follow these steps:

Go to “Settings” on your Realme 11X 5G and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Realme 11X 5G device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

Once done, the phone will reboot and you will see “Safe Mode” on the main screen.

That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

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To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

You will see the file types that will be backed up. Wait for the backup process to complete.

There you go, you have successfully backed up data.

safe & secure

Now moving on to factory reset your phone:

Simply visit “Settings” on your Realme 11X 5G by clicking the settings icon as shown below.

And then select the “Backup and Reset” option.

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Realme 11X 5G once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Realme 11X 5G keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Realme 11X 5G keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.

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How To Fix Unresponsive Touch Screen on Realme 11X 5G

With the increase in our reliance on smartphones, having touchscreen problems on your device can be annoying. Sometimes, it’s even more frustrating than a physically broken screen because you don’t know where the issue is coming from.

If your touchscreen is malfunctioning or doesn’t work correctly, you cannot interact with your device. On this page, you’ll learn general phone touch problems on Android and how to get rid of them. Now explore the article to learn more.

Part 1: Why Is My Android Experiencing Touch Screen Problems

Below are some of the most common reasons you’re experiencing touch problems on your Android smartphone.

The touchscreen problemfreezes your phone, lags, or hangs.
Some parts of the screen work fine, but some don’t.
Your screen responds inaccurately (typing “a” gets you “q” or “z”).
The touchscreen is automatically operating itself, resulting in ghost touch.
It doesn’t respond to any taps, and the phone’s screen has stopped working.
The device is physically damaged, or the screen is cracked or broken.
Outdated devices are prone to the black/white/blue screen of death.

Part 2: Tips, Fixes, and Workarounds To Fix Your Realme 11X 5G Touch Problems

If any of the outlined reasons above are the cause of your touch screen malfunctioning, here are some solutions to fix it.

Method 1: Remove the Screen Protector and Phone Case

Some phone cases and screen protectors cause touch problems on your Android screen. This issue is prevalent if you recently changed your phone case or screen protector. It may be due to incompatibility, but you should remove them to see if your phone starts responding again.

Method 2: Clean Your Android Smartphone

A touchscreen malfunctioning can also be a sign of a dirty display. Since the screen relies on contact between your fingers and the touchpad to perform actions, this also applies to foreign particles such as dirt, debris, smudges, oil, and more. Clean your touchscreen with wipes or a soft cloth by gently wiping over the screen.

Method 3: Stop Using Your Android Device for a While

Touch problems also arise due to abnormal temperature changes. Your phone might experience ghost touch if it’s too cold or hot. For your screen to function correctly, it needs to be in a temperate environment. Remember to take breaks between phone usage, especially when the phone gets too hot. Avoid using your device under hot conditions, direct sunlight, or anything affecting your phone’s normal temperature.

Method 4: Restart Your Android

Performing a reboot sounds trivial with such a complicated issue. But sometimes, it’s often the most successful way to fix a touchscreen problem on an Android device. Restarting your Android shuts down and resets all background services, which may have led to your issue.

To restart your Android, press and hold the Power button for several seconds to switch off your phone. In other smartphones, you may need to hold down the Power button as well as the Volume Down button at the same time.

Method 5: Factory Data Reset Your Android

Before attempting to have your device checked for any hardware defects, you should try completing a Factory Reset. To do this, go to Settings > Backup and Reset. Next, tap on Factory data reset > Delete all.

Performing a Factory Data Reset will erase all your data and restore your device to its factory default settings. Creating a backup before doing this step is recommended, as you will lose all your personal data once the process starts.

Method 6: Put Your Android into Recovery Mode

If all else fails, placing your Android into Recovery Mode should be a last resort. Doing this method works similarly to the method above. You should perform this method if the screen is unresponsive and only the buttons on your Android are functional. Here’s how.

Note

Placing your Android into Recovery Mode is different depending on your Android smartphone. Refer to your owner’s manual to see which method is right for your Realme 11X 5G.

Step 1A: Press and hold the Power button and Volume Down buttons at the same time. Continue holding both buttons until the screen starts.

Step 1B: If your Realme 11X 5G still has a Home button, press and hold the Home button and the Power button at the same time. Continue holding them until the screen starts.

Step 1C: If step 1A did not put your Android into Recovery Mode, press and hold the Power and Volume Up and Down buttons simultaneously. Continue pressing all three until the screen starts.

Step 2: Use the Volume buttons to navigate the choices, select Wipe data/factory reset, and confirm your choice with the Power button.

Step 3: Wait for the process to complete and for your Realme 11X 5G to restart automatically.

Method 7: Replace Your Android Touchscreen

If doing all the earlier workarounds and fixes couldn’t resolve the touchscreen problem, it could be the screen itself. While replacing the touchscreen yourself is possible if you have the technical know-how, it’s still best to bring it to a professional to prevent further damage. You should have your Realme 11X 5G checked by a technician if the screen is getting weak, has water damage, or has failing screen components.

“

Method 8: Bring it to an Authorized Service Center

Your phone touch problem might not be caused by the screen, even when you had it replaced. If your Android is still unresponsive, it’s best to bring your smartphone to an authorized service center or directly to the phone manufacturer, especially when all efforts are exhausted.

Part 3: How To Fix Android Touch Problem With an Alternative

If all the general phone touch problems on your Realme 11X 5G persist, you should strongly consider Wondershare Dr.Fone to do the job. The program can fix all Android system issues without any required skills. Problems caused by the operating system or software, such as the black screen of death, boot loop, ghost touch, and more, are done within less than 10 minutes with the program.

Key Features

Dr.Fone – System Repair (Android) has many features you can immediately take advantage of. Here are some of them below.

Fix All Android Problems In Minutes

Wondershare Dr.Fone allows you to fix all touchscreen problems on your smartphone within less than 10 minutes. Moreover, it has a high success rate making it one of the most reliable tools available today.

Supports up to 1000+ Android Models

The program supports almost all Realme 11X 5G models and other Android devices, whether unlocked or from a carrier. Dr.Fone is equipped with all the proper firmware to flash your Realme 11X 5G with just a few clicks. In addition, it has handy on-screen instructions to help you complete the whole process with ease.

Pros and Cons

Here are the pros and cons of using Dr.Fone – System Repair (Android) to know if you’re still undecided.

Pros

The user interface is clutter-free, making it highly beginner-friendly.
The fast processing time to fix your Realme 11X 5G means you can do more in less time.

Cons

The free version only works until you see if your Realme 11X 5G is compatible with the app. You will be required to enter a valid license once you initiate the repair process.
If you own an iOS device, you’ll have to get the iOS version.

How To Fix Black Phone Screen With Wondershare Dr.Fone

Follow the step-by-step guide below to start fixing general phone screen problems on Android using Wondershare Dr.Fone.

Step 1: Download and install Wondershare Dr.Fone on your computer. Next, launch the program and connect your Realme 11X 5G to your computer.

Step 2: Click Start to initiate the setup on a new window. From there, select the Brand, Name, Model, Country, and Carrier of your Realme 11X 5G and click Next.

Step 3: Follow the on-screen instructions on the main program window to initiate the repair process. After that, wait for your Android smartphone to return to its original state.

Part 4: FAQs

Here are some FAQs you should remember when experiencing phone touch problems.

1. Does a Cracked Screen Affect Touch on an Android?

If you continue using a smartphone with a cracked screen, there are several implications. Your device will be vulnerable to further damage and might develop touchscreen problems,and your sensors will gradually begin to malfunction. The capabilities of your device are also compromised the longer you delay repairing it. Moreover, a cracked screen can put your fingers at risk of injury due to potential glass splinters.

2. How Do I Temporarily Fix a Cracked Screen?

If you can’t take your cracked screen to a repair shop, apply a small amount of vegetable oil or petroleum jelly to the screen. Doing this will not fix the issue but will make the cracks less noticeable. On the other hand, you can also apply a screen protector to safeguard your phone against further damage. The screen protector slows down or prevents the cracks from getting worse.

3. Can I Use Dr.Fone for Free?

You can download and install Dr.Fone – System Repair (iOS) or (Android) for free to evaluate the program’s offerings. You can do the first few steps to see if the app supports your device. However, you need to get the full version and enter a valid license code to repair your smartphone.

safe & secure

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Conclusion

If the touchscreen is malfunctioning on your smartphone, one of the fixes above should help solve the problem. If it did not solve the issue, consider using Dr. Fone – System Repair for iOS or Android when you need an all-in-one solution to all your phone screen problems.

However, if your screen is broken or cracked, going to an authorized service center is still your best bet, especially when your screen urgently needs a replacement. Delaying it further may hurt your wallet in the long run, so it’s best to fix it as soon as possible.

How To Fix Unresponsive Phone Touchscreen Of Realme 11X 5G

Smartphones nowadays contribute to our daily workflow, whether you’re a student or a professional. They get more sophisticated and add new features every year, making them more attractive with each new release. However, users sometimes deal with their screen touch not working on Android, raising various concerns.

fix unresponsive android/ios touchscreen intro

If you are facing a similar issue, this page has all the solutions to teach you what to do if your phone screen is not working. By exploring the different methods below, you will be able to know how to fix a frozen phone touch screen as an Android user. Read on for more information.

Part 1: Top Causes of an Unresponsive Touchscreen

Android has been the best-selling OS since 2011, with over three billion active users. With the release of Android 13, complaints over touch issues on certain Android phones have popped up over the internet. Meanwhile, software updates over the years can sometimes make their phones stuck on the loading screen, causing worry among Android users.

Here are some of the top causes why your phone screen stopped working, mainly for Android.

Physical Damage

If your Android phone is not responding to touch, it can be due to a cracked LCD causing temperature variants or magnetic fields to malfunction on your Realme 11X 5G.

For iOS users, your iPhone will temporarily stop working if it detects extreme temperatures such as a too-hot or too-cold reading. You should turn off your iPhone and let it cool down or warm to a normal temperature.

Faulty Applications

Certain apps can sometimes make your phone experience touch issues. Your Android screen may work everywhere except a particular app. In this case, the fault is likely on the app, not your smartphone. It’s recommended to download the latest apps with frequent software updates to prevent malicious apps from corrupting or crashing your phone.

iOS/Android Software Issues

Your phone screen not responding can also be due to software glitches that your smartphone picks up during regular use. Your iOS/Android device will sometimes freeze or hang if you run too many intensive apps simultaneously. The situation can lead to touch issues when using the phone.

Dirty Screen or Bad Peripherals

It may not respond properly when an Android device is dirty due to water, sweat, or body oils. It will not be able to take inputs, causing your phone to not respond to touch. A poor screen protector and a tightly pressed phone case will also negatively impact your smartphone.

Part 2: What To Do When Your Smartphone Is Not Responding to Touch

Here is a list of things you should do how to fix a frozen phone touch screen, whether you’re using an iPhone or an Android smartphone.

1. Clean Your Smartphone

Your screen touch not working can sometimes get fixed by simply cleaning the screen on your smartphone. Use a soft dry cloth, gently clean your iPhone or Android device, and ensure water, oils, dirt, or other debris are no longer on your display. If you recently dropped your device in water, turn it off and leave it untouched for the next few hours.

2. Remove Extra Peripherals

Unplug any external device connected to your iPhone’s Lightning port or USB-C if your phone screen stops working. For Android users, meanwhile, disconnect any accessories like chargers or wireless headphones. After that, try using the touchscreen. If it works, the outcome proves that the fault appeared due to the external device.

3. Force Restart Your Device

If your phone screen is still unresponsive,maybe it is overloaded. You should force restart your Realme 11X 5G. It doesn’t delete any data. Here’s how.

Example 1: For Realme 11X 5G Smart Phones

Here’s how to force restart your smartphone to fix your phone screen that’s not responding.

Press and hold the Powerand Volume Down buttons simultaneously for more than 7 seconds to force a reboot.

E****xample 2: For Realme 11X 5G Redmi

If your Realme 11X 5G Redmi phone is stuck on loading screen or “thinking” for a long time without responding, reboot it in just two steps.

Step 1: Press and hold the power button on the right side of the screen, then a screen showing several options appears.

Step 2: Choose Restart, then Accept if a confirmation message spears. Then wait a few seconds or minutes when your device is performing the reboot.

4. Update Your Software

Your smartphone may behave erratically due to software bugs. While these are out of your control, you can quickly fix your phone not responding to touch by simply updating your OS to the latest version. Here’s how.

For iOS users, go to your iPhone Settings> General > Software Update > Download and Install.
For Android owners, go to Settings > Software Update. Tap the Check for software updatesto see if a new update is available.

5. Perform a Factory Reset

If nothing helps, your remaining option is to try completing a Factory Reset. Doing this will erase all your data, but this is arguably the quickest way to restore your screen-frozen phone to its factory default settings. Factory Reset is available on Android devices with almost similar steps. Here’s how.

For Android, Realme 11X 5G Series

Step 1: Search and tap the Settings option, and open General management.

S****tep 2: Swipe the options, find and tap Reset > Factory data reset, and check the information below. Then swipe and press the Reset button.

Note:

You might be asked to enter the pin of the security lock on the phone if you’ve set one.

S****tep 3: You may need to enter your Realme 11X 5G account password if you have bounded an account to your phone after taping Delete all. Then your Realme 11X 5G phone will reset. You’ll see its initial setup screen when it turns back on.

Part 3: How to Fix Unresponsive Touchscreen With an Alternative

The methods outlined above usually solve issues on your smartphone not responding to touch. If all else fails, Wondershare Dr.Fone for iOS and Android can fix various smartphone issues within less than 10 minutes. The program enables you to fix common scenarios such as black screen, boot loop, bricked iOS or Android, and much more without any required skills.