Why Does My Sony Xperia 1 V Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone

Why Does My Sony Xperia 1 V Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone

Ariadne Lv13

Why Does My Sony Xperia 1 V Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Sony Xperia 1 V keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Sony Xperia 1 V keep shutting off?”, refer to this article and follow the techniques given hereunder.

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## Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Sony Xperia 1 V keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Sony Xperia 1 V keeps shutting off itself.

First, open the dialer on your Sony Xperia 1 V shown in the screenshot below.

open the dialer

Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

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Battery Info

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

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Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Sony Xperia 1 V turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Sony Xperia 1 V keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

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Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Sony Xperia 1 V and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

fix phone keeps turning off

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

choose repair to fix phone keeps turning off

Step 3: Pick your Sony Xperia 1 V details over the Sony Xperia 1 V device information interface. Click the ‘Next’ button afterward.

start to fix phone keeps turning off

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Sony Xperia 1 V keep turning off’

Step 1: On your Sony Xperia 1 V, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

fix phone keeps turning off with home key

For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

fix phone keeps turning off with no home key

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

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start firmware downloading

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

fixed phone keeps turning off with the repair program

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Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Sony Xperia 1 V’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Sony Xperia 1 V, follow these steps:

Go to “Settings” on your Sony Xperia 1 V and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

![update software](https://images.wondershare.com/drfone/article/2023/07/phone-keeps-turning-off.jpg)

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Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Sony Xperia 1 V device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

cool down the phone

Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

device options

Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

safe mode

Once done, the phone will reboot and you will see “Safe Mode” on the main screen.

safe mode

That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

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Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

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To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

choose “Data Backup & Restore” option

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

connect

You will see the file types that will be backed up. Wait for the backup process to complete.

select the files

There you go, you have successfully backed up data.

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select the files

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Now moving on to factory reset your phone:

Simply visit “Settings” on your Sony Xperia 1 V by clicking the settings icon as shown below.

visit “Settings”

And then select the “Backup and Reset” option.

select “Backup and Reset”

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

tap on “ERASE EVERYTHING”

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Sony Xperia 1 V once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Sony Xperia 1 V keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Sony Xperia 1 V keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.


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Why Your Sony Xperia 1 V Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Sony Xperia 1 V screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Sony Xperia 1 V Screen Unresponsive Issues

An unresponsive Sony Xperia 1 V screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Sony Xperia 1 V screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

force restart oppo device

If your Sony Xperia 1 V screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Sony Xperia 1 V device.

Step 2. When the power options appear, tapRestart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Sony Xperia 1 V device shuts down. Then, press and hold the power button to turn the Sony Xperia 1 V device back on.

2. Drain the Battery Completely

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drain the battery of oppo device

If force restarting doesn’t work, let the battery drain completely. This can help reset the Sony Xperia 1 V device and clear any temporary files or processes causing the issue.

Step 1. Leave your Sony Xperia 1 V device on until the battery completely drains and the Sony Xperia 1 V device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

software update of oppo device

Sometimes, an unresponsive Sony Xperia 1 V screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Sony Xperia 1 V device.

Step 2. Scroll down and tapSoftware Updates.”

Step 3. If an update is available, tapDownload and Install.”

4. Using Dr. Fone Repair

dr fone system repair feature

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Sony Xperia 1 V device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Sony Xperia 1 V screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Sony Xperia 1 V phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. ClickNext“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Sony Xperia 1 V phone’s touchscreen.

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5. Contact Customer Service

oppo device customer service support

If none of the above solutions work, it may be time to contact Sony Xperia 1 V customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Sony Xperia 1 V website and navigate to the “Support“ section.

Step 2. Select your device model and clickContact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Sony Xperia 1 V Screen Unresponsiveness

While Sony Xperia 1 V devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Sony Xperia 1 V device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Sony Xperia 1 V, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Sony Xperia 1 V device may become unresponsive due to wear and tear. This can happen to models like the Sony Xperia 1 V F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Sony Xperia 1 V device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Sony Xperia 1 V Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Sony Xperia 1 V device itself may be necessary in severe cases. Protecting the Sony Xperia 1 V device with a case and handling it carefully to prevent physical damage is important.

While Sony Xperia 1 V devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Sony Xperia 1 V Screen Unresponsiveness Issue

One of the most effective ways to prevent Sony Xperia 1 V Screen unresponsiveness is by keeping the Sony Xperia 1 V device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Sony Xperia 1 V Screen unresponsiveness is by protecting the Sony Xperia 1 V device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Sony Xperia 1 V device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Sony Xperia 1 V App Store.

Using a reliable tool like Dr. Fone can help prevent Sony Xperia 1 V Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Sony Xperia 1 V Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Sony Xperia 1 V device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Sony Xperia 1 V Screen unresponsiveness and keep your device running smoothly.

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How to Fix Android.Process.Media Has Stopped on Sony Xperia 1 V

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Sony Xperia 1 V. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

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Flexibly Back up and Restore Android Data

  • One-click to back up Android data to the computer.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
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Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your Sony Xperia 1 V to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

![Android. Process. Media - select data types](https://images.wondershare.com/drfone/guide/android-backup-and-restore-5.png)

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Sony Xperia 1 V, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

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Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Sony Xperia 1 V device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

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Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

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  • Supports all the new Sony Xperia 1 V devices like Galaxy S8, S9, S22, etc.
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Step 1. Connect your Sony Xperia 1 V

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your Sony Xperia 1 V with the correct cable and choose “Android” > click “Start”.

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select android repair to fix android.process.media stopping

In the Sony Xperia 1 V device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your Sony Xperia 1 V in Download mode.

Read and follow the guide here to boot your Sony Xperia 1 V in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Sony Xperia 1 V device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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  • Title: Why Does My Sony Xperia 1 V Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone
  • Author: Ariadne
  • Created at : 2024-07-30 12:43:21
  • Updated at : 2024-07-31 12:43:21
  • Link: https://howto.techidaily.com/why-does-my-sony-xperia-1-v-keep-turning-off-by-itself-6-fixes-are-here-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Why Does My Sony Xperia 1 V Keep Turning Off By Itself? 6 Fixes Are Here | Dr.fone