Why Does My Tecno Camon 20 Pro 5G Keep Turning Off By Itself? 6 Fixes Are Here

Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.

Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.

We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Tecno Camon 20 Pro 5G keeps shutting off, here are ways that can help you.

So the next time you ask, “Why does My Tecno Camon 20 Pro 5G keep shutting off?”, refer to this article and follow the techniques given hereunder.

Part 1: Possible reasons for phone turning off by itself

We understand your trouble when you ask, “Why does My Tecno Camon 20 Pro 5G keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.

The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.

Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.

Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.

Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.

Now, once you have analyzed the problem, it is easier to move on to the solutions.

Part 2: Check the battery status on Android

If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Tecno Camon 20 Pro 5G keeps shutting off itself.

First, open the dialer on your Tecno Camon 20 Pro 5G shown in the screenshot below.

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Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.

Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.

If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.

Part 3: One-click to fix Android phone keeps turning off

We understand how annoying it is to find your Tecno Camon 20 Pro 5G turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .

Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.

Your trouble with ‘why does My Tecno Camon 20 Pro 5G keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.

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Below are the steps that help easily fix Android device keeps turning off on its own:

Phase 1: Preparing your Tecno Camon 20 Pro 5G and connecting it

Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.

Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.

Step 3: Pick your Tecno Camon 20 Pro 5G details over the Tecno Camon 20 Pro 5G device information interface. Click the ‘Next’ button afterward.

Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Tecno Camon 20 Pro 5G keep turning off’

Step 1: On your Tecno Camon 20 Pro 5G, go to ‘Download’ mode following the instructions.

For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.

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For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.

Step 2: Hitting the ‘Next’ button will start the Android firmware download.

Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.

safe & secure

Part 4: Update software to the latest version to fix Android phone keeps turning off

Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Tecno Camon 20 Pro 5G’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.

To update the software on your Tecno Camon 20 Pro 5G, follow these steps:

Go to “Settings” on your Tecno Camon 20 Pro 5G and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.

Part 5: Cool down your phone to avoid your phone keeps turning off

When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Tecno Camon 20 Pro 5G device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.

To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.

Part 6: Narrow down the randomly turning off issue in Safe Mode

Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.

To boot into Safe Mode:

Long press the power button to see the following options on the screen.

Click here


Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.

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Once done, the phone will reboot and you will see “Safe Mode” on the main screen.

That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.

Part 7: Back up your data and perform a factory reset

Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.

Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:

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To start with, download and run the backup software on the PC.

Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.

Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.

You will see the file types that will be backed up. Wait for the backup process to complete.

There you go, you have successfully backed up data.

safe & secure

Now moving on to factory reset your phone:

Simply visit “Settings” on your Tecno Camon 20 Pro 5G by clicking the settings icon as shown below.

And then select the “Backup and Reset” option.

Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.

Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Tecno Camon 20 Pro 5G once you factory reset it, again using the Dr.Fone toolkit.

Now for all those of you who are wondering why does My Tecno Camon 20 Pro 5G keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Tecno Camon 20 Pro 5G keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.

So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.

safe & secure

How to Exit Android Factory Mode On Tecno Camon 20 Pro 5G?

You’ve often heard that recovery mode will solve just about any problem your Tecno Camon 20 Pro 5G is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.

Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.

Part 1. What is Android Factory Mode?

Factory mode or what is commonly known as factory reset is one of the options available for you when your Tecno Camon 20 Pro 5G is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.

If you have been using your Tecno Camon 20 Pro 5G for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.

It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.

Part 2. Backup your Android Device First

Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.

In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.

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• Selectively backup Android data to computer with one click.
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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.

Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”

Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.

Step 2. Plug in with your device

Then plug in with your device to the computer. When your devic is detected, click on Backup.

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Step 3. Select the file types to backup

The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.

Step 4. Start backing up your device to the computer

After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.

Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.

Part 3: One Click Solution to fix Android stuck in factory mode

From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.

But for situations when your Tecno Camon 20 Pro 5G gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Tecno Camon 20 Pro 5G logo or factory mode or blue screen of death with a single click.

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• It is compatible with all latest Tecno Camon 20 Pro 5G devices like Galaxy S9.

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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Tecno Camon 20 Pro 5G data.

Phase 1: Ready your device and connect it

Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.

Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.

Step 3: Select Android device details on the Tecno Camon 20 Pro 5G device information window, followed by tapping the ‘Next’ button.

Step 4: Enter ‘000000’ for confirmation then proceed.

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Phase 2: Get in ‘Download’ mode for repairing the Android device

Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –

• On a ‘Home’ button-less device – turn off the Tecno Camon 20 Pro 5G device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.

• For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.

Step 2: Press ‘Next’ for initiating firmware downloading.

Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.

Part 4. Common Solutions to Exit Factory Mode on Android

Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.

Method 1: Using “ES File Explorer”

To use this method, you will need to have installed file explorer on your device.

Step 1: Open “ES File Explorer” and then press the icon on the top left corner

Step 2: Next, go to “Tools” and then turn on “Root Explorer”

Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON

Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.

Step 5: Reboot the Tecno Camon 20 Pro 5G device

Method 2: Using Terminal Emulator

Step 1: Install Terminal emulator

Step 2: Type “su”

Step 3: Then Type the following;

rm /efs/FactoryApp/keystr

rm /efs / FactoryApp/ Factorymode

Echo –n ON >> / efs/ FactoryApp/ keystr

Echo –n ON >> / efs/ FactoryApp/ factorymode

chown 1000.1000/ efs/FactoryApp/keystr

chown 1000.1000/ efs/FactoryApp/ factorymode

chmod 0744 / efs/FactoryApp/keystr

chmod 0744 / efs/ FactoryApp/ factorymode

reboot

You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”

As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.

11 Proven Solutions to Fix Google Play Store Not Working Issue on Tecno Camon 20 Pro 5G

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

1. Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

1. Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

1. Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

1. Activate the Download mode from your Tecno Camon 20 Pro 5G.

1. After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

1. The downloaded firmware will be loaded and flashed to your Tecno Camon 20 Pro 5G to fix the Google Play Store not working issue.

1. Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

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Part 2: Other 10 common methods to fix Google Play Store issues

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1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Tecno Camon 20 Pro 5G device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

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Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

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Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

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5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Tecno Camon 20 Pro 5G. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

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Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing.  So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”.  Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Tecno Camon 20 Pro 5G. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.