Why Is My Infinix Hot 30i Offline? Troubleshooting Guide

Ever had your Infinix Hot 30i claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Infinix Hot 30i offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Infinix Hot 30i. Let’s get started.

Part 1: Why Does My Infinix Hot 30i Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

Enabling Airplane mode

Why is My Infinix Hot 30i showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Infinix Hot 30i. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Infinix Hot 30i offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Infinix Hot 30i can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

Firewall restrictions

In some cases, a firewall on your Infinix Hot 30i might be overly restrictive, preventing the Infinix Hot 30i device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Infinix Hot 30i back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

Step 1: Open your phone’s Settings > Connection & sharing.
Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

Step 1: Locate your Wi-Fi router.
Step 2: Turn off the router using the power button or unplug it.
Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Infinix Hot 30i say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

Step 1: Open the Settings > Apps > Manage Apps.
Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

Step 1: Visit the Google Play Store and search for Google Chrome.
Step 2: Tap “Uninstall” to remove the app from your device.
Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Infinix Hot 30i offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

Comprehensive system repair for any devices
User-friendly interface
Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Infinix Hot 30i. Choose System Repair and pick Android as your device type.

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Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Step 3: Confirm your device details

The platform will detect your Infinix Hot 30i’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Step 4: Download firmware.

Follow the instructions to put your Infinix Hot 30i into Download Mode. Once in Download Mode, you will start downloading the firmware.

Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Infinix Hot 30i can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Infinix Hot 30i

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Infinix Hot 30i. Not to mention, the Infinix Hot 30i has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

More often than not, the TouchWiz keeps stopping after an Android update. When we update our Infinix Hot 30i device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

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Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Infinix Hot 30i Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Infinix Hot 30i phone and connect it with the computer.

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Infinix Hot 30i device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Infinix Hot 30i device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Infinix Hot 30i device connected until you get the notification for process completion.

Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Infinix Hot 30i stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

Tap on “Apps” from the Home screen firstly.
Launch “Settings” afterwards
Look for “Applications” and tap on it followed by “Application Manager”.
When Application Manager gets opened, swipe towards right to get into the “All” screen.
Now, choose “TouchWiz” and tap “Clear Cache”.
Now, tap “Clear Data” followed by “OK”.
Now restart your device.

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Infinix Hot 30i devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Infinix Hot 30i devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

Turn off your Infinix Hot 30i device.
Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
Keep doing this until you see the Android screen. This will take your device into recovery mode.
You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Infinix Hot 30i device will be rebooted.

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

Open “Settings” and go to “Personalization”.
Hit on “Easy Mode” now.

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Infinix Hot 30i device to Safe mode and check if the reason is any third-party app.

Switch off your device to initiate.
Press “Power” button and keep doing this until device’s logo appears on the screen.
When you see logo appearing, instantly release the button and start holding “Volume Down” button.
Keep holding until rebooting finishes.
You will now witness “Safe mode” on the bottom screen. You can now release the button.

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

Run “Settings’ in your device and go to “Backup & Reset”.
Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.

How to Fix Unfortunately, Contacts Has Stopped Error on Infinix Hot 30i

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Infinix Hot 30i or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Infinix Hot 30i into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Infinix Hot 30i.

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

Get hold of your Android system and long press the power button.
This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

Now, your device will quickly reboot the Infinix Hot 30i device. Once, the Infinix Hot 30i device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Infinix Hot 30i. Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

First of all, go to “Settings” application from the app drawer or from the notification panel.
Now, surf and select for “Applications” or “Apps & notifications”.
Here, you need to browse for “Contacts” app and open it.
On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Infinix Hot 30i device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
Finally, push the “Power” key to give consent to the selection.

After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Infinix Hot 30i device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

First of all, visit “Settings” from your Infinix Hot 30i.
In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
From the application main page, you can choose to do either of the methods:

Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
There, you need to tap over “Software Update”.

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

Launch “Settings” app and surf for “Apps” or “Applications” option on your Infinix Hot 30i.
Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
At last, just select “Reset default apps”.

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Infinix Hot 30i. If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

Start with, launching the “Google Voice” app.
From there, duly opt for “Voicemail”.
Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

On your Infinix Hot 30i, just go to “Home” screen and tap on “Apps” icon.
Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
After that, tap on “Menu icon” which will showcase the apps installed on device.
Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

Just go to “Settings” and surf and select “Backup & Reset” option.
You need to toggle on the option for performing the backup on your Google account.
Then, tap on “Reset” button and then tick mark the option for resetting your phone.

HowTo

Why Is My Infinix Hot 30i Offline? Troubleshooting Guide | Dr.fone