Why Is My Infinix Smart 7 Offline? Troubleshooting Guide

Ever had your Infinix Smart 7 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Infinix Smart 7 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Infinix Smart 7. Let’s get started.

Part 1: Why Does My Infinix Smart 7 Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Infinix Smart 7 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Infinix Smart 7. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Infinix Smart 7 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Infinix Smart 7 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Infinix Smart 7 might be overly restrictive, preventing the Infinix Smart 7 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Infinix Smart 7 back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

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Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Infinix Smart 7 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Infinix Smart 7 offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Infinix Smart 7. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

• Step 3: Confirm your device details

The platform will detect your Infinix Smart 7’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4: Download firmware.

Follow the instructions to put your Infinix Smart 7 into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Infinix Smart 7 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Top 4 Android System Repair Software for Infinix Smart 7 Bricked Devices

Is your Infinix Smart 7 device showing signs of being “bricked” or “soft-bricked”? When a Infinix Smart 7 is bricked, it becomes unresponsive and unusable. But fear not, as this article will guide you through reviving your device’s functionality. It will delve into the significance of unbricking and how it restores usability.

Moreover, this article will introduce you to the world of Infinix Smart 7 unbrick tools and software, ensuring you can get your device back on track. So read on and explore the top Android system repair software that can bring life back to your bricked Infinix Smart 7 device.

Part 1: Understanding Bricked Infinix Smart 7

Have you ever heard the term “bricked” concerning your Infinix Smart 7 device? This section explains it to you in simple terms. Imagine your device becoming like a brick, unresponsive and seemingly lifeless. That’s what happens when a Infinix Smart 7 gets bricked. There are two main types of brick: soft brick and hard brick.

Soft Brick

Soft brick is like a temporary setback for your device. To see if your Infinix Smart 7 is soft - bricked, check out the details below:

• It happens when the software encounters issues, but the hardware is usually fine.
• Your device might not start properly, freeze, or get stuck on the logo screen.

Hard Brick

Now, this is a more severe situation. In this case, your bricked Infinix Smart 7 might fall under the following conditions:

• Thesoftware and hardware have significant problems, making the Infinix Smart 7 device unresponsive.
• Your device won’t turn on and might not show any signs of life.

Common Causes of a Brick Infinix Smart 7

Now, let’s discuss why devices end up in this bricked state. It can happen due to a few common reasons:

• Failed Updates

Something might go wrong during the process when you’re trying to update your Infinix Smart 7 device. This is properly because of a poor internet connection or other interruptions. As a result, your device might get confused and end up bricked.

• Custom ROM Installations

A custom ROM is like a customized version of your device’s software. While it can bring cool new features, it can also cause issues if not installed correctly. Incompatible or poorly made custom ROMs can sometimes lead to a bricked device.

• Unauthorized Modifications

If you’re trying to tweak your device’s software without proper knowledge, you might make changes that the Infinix Smart 7 device can’t handle. This can lead to instability and, you guessed it, a bricked device.

So, why is it important to know all this? Well, a bricked device isn’t just frustrating; it can disrupt your daily life. You won’t be able to use your device, access your apps, or even make calls. That’s why unbricking is crucial.

Part 2: Top Android System Repair Software

Now that you’ve grasped the concept, let’s dive into how to unbrick a Infinix Smart 7. That’s where Android system repair software comes in. These clever programs are like doctors for your device’s software. They diagnose and fix issues to keep your appliance running smoothly. Let’s explore the cream of the crop when it comes to these software solutions:

Wondershare Dr.Fone – System Repair (Android)

Dr.Fone - System Repair (Android) is like a magic wand for your Infinix Smart 7 device. It’s designed to rescue your device from troubles and make it run smoothly again. Dr.Fone - System Repair (Android) is built to  fix various issues, including a bricked device. It can resolve problems like black screens, frozen devices, boot loops, and even devices stuck in recovery mode.

Dr.Fone - System Repair (Android)

Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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Key Features

Here’s what Dr.Fone offers as a powerful Android system repair software:

• Repair a wide variety of Android system issues.
• User-friendly interface that’s easy to navigate.
• No technical expertise required – it guides you step by step.
• Compatibility with a wide range of Infinix Smart 7 devices.

Pros

Check out Dr. Fone’s benefits you can take advantage of:

• Easy and intuitive to use.
• Can fix a range of software-related problems.
• Doesn’t require deep technical knowledge.
• Can help you avoid expensive repair services

Cons

As for its drawback, refer below:

• Some complex issues might still require professional help.

How To Unbrick Infinix Smart 7 Using Dr.Fone

This tutorial will show you how Dr.Fone can remove the brick from a Infinix Smart 7 smartphone.

• Step 1: Launch Dr.Fone and head to the program’s left-hand panel, where you’ll find the Toolbox. You may fix your broken Android device by connecting it to your computer and selecting System Repair from the menu.

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• Step 2: Select Android on the following screen to troubleshoot an Android device. After that, you’ll be brought to a new screen where you can initiate the fix by clicking Start.

• Step 3: When you click through to the next window, the service will automatically recognize the manufacturer of the Android device. Choose the appropriate Brand, Name, Model, Country, and Carrier from the drop-down menus. Select OPEN in the Carrier area if the phone is unlocked. The next step is to tick the box labeled I accept the risk and am ready to continue. Click Next to proceed with the rest of the Infinix Smart 7 device repair.

• Step 4: Put your Infinix Smart 7 into Download Mode when prompted.

• If your phone has a home button, follow the on-screen prompts to power it down. Keep pressing and holding the Volume Down, Home, and Power Then, press the Volume Upbutton to activate the Download Mode.

• If your Android doesn’t have a Home button, you may still use it byturning it off and pressing the Volume Down, Bixby, and Power buttons simultaneously. Repeatedly pressing the Volume Up button will activate Download Mode.

• Step 5: The firmware download starts on the platform immediately after the Infinix Smart 7 device enters Download Mode. You can click Stop to abort it at any stage during the process. The platform then verifies and presents the information as it downloads. By selecting Fix Now, you can install the firmware.

• Step 6: The Android repair procedure may delete all of your data. To proceed, please type “000000” in the box provided. The system repair process will begin, and its status can be viewed in the next screen’s progress bar.

Take Note: Backing up your Android is necessary before doing any Android repair.

• Step 7: The prompt window will show the completion message. If the Android device boots normally, you can close the tool by clicking the Done button. Press the Try Again button to try powering on the Infinix Smart 7 device again if it does not turn on automatically.

Repair System & Phone Master

This software is a real game-changer in resolving Android system problems. It specializes in repairing system issues, enhancing device performance, and cleaning up unnecessary files.

Key Features

Check out the key features of this software below:

• Repair a range of system issues, including bricking.
• Boost device speed and performance.
• Clean up junk files to free up space.
• The easy-to-use interface is suitable for all users.

Pros

Repair System & Phone Master’s advantages include the following:

• Straightforward operation.
• Focus on improving overall device performance.
• Can potentially extend your device’s lifespan.

Cons

Below is the disadvantage of this software:

• Repair capabilities might be limited for complex issues.

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System Repair for Android

True to its name, System Repair for Android is designed to repair and rejuvenate your device’s Android system. It’s a reliable tool to tackle various software issues, including bricked devices.

Key Features

The key features of System Repair for Android app include:

• Repair various Android system problems.
• User-friendly interface for hassle-free operation.

Pros

As for its advantages, see the list below:

• Straightforward solution for commonsystem issues.
• Can save you from device replacement costs.

Cons

Check below to learn about this app’s drawback:

• Advanced issues might require professional intervention.

Phone Doctor Plus

Phone Doctor Plus is like a health check-up app for your device. It’s designed to repair system issues and diagnose hardware problems that might contribute to a bricked device.

Key Features

See Phone Doctor Plus’s essential features below:

• Diagnose and repair both software and hardware issues.
• Identify potential problems that could lead to bricking.

Pros

This app’s advantages include the following:

• Comprehensive diagnosis for both software and hardware.
• Can help you identify issues before they become serious.

Cons

Check out this app’s disadvantages below:

• Not solely focused on software repair, might not cover all scenarios.

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Part 3: Tips on Preventing Future Bricking Incidents

Now that you know how to fix a bricked Infinix Smart 7 smartphone, let’s focus on preventing it in the first place. Here are some simple steps you can take to keep your Infinix Smart 7 device safe and sound:

• Regularly Check for Updates

Always keep your device’s software up to date. Updates often contain bug fixes and improvements that can prevent software-related issues.

• Use Reliable Tools and Software

When using any tools or software on your device, ensure they’re trusted and well-reviewed. Unreliable tools can lead to unexpected problems.

• Avoid Unauthorized Modifications

Avoid messing with your device’s software beyond basic settings unless you’re a tech expert. Unauthorized modifications can lead to bricking.

• Keep Your Battery Charged

Ensure your device has enough battery power before initiating software updates or installations. Low battery during critical processes can lead to issues.

• Backup Regularly

Regularly back up your device’s data to avoid losing important information during a bricking incident.

• Use Official Firmware

If you’re ever reinstalling or updating your device’s software, always use official firmware provided by the manufacturer.

• Utilize Safe Mode for Troubleshooting

If your device starts acting strange, try booting it into safe mode. This helps you identify if a third-party app is causing issues.

• Seek Professional Help

If you’re unsure about a particular action, seek help from experts. Trying to fix complex issues yourself can worsen the situation.

By following these easy tips, you can keep your Infinix Smart 7 device running smoothly and avoid the hassle of dealing with a bricked device. Always remember, prevention is better than cure!

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Conclusion

Encountering a bricked Infinix Smart 7 device can be a frustrating roadblock. However, there’s a silver lining – the power of an Android system repair software like Dr.Fone – System Repair (Android). This user-friendly tool acts as your device’s superhero, rescuing it from the clutches of bricking incidents.

So, whether your device is experiencing a soft brick or a hard brick, you now have the best tools and knowledge to overcome it. Dive into the Android system repair software world, explore your options, and bid farewell to brick. Welcome a revived, functioning Infinix Smart 7 device into your daily life.

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What to Do if Google Play Services Keeps Stopping on Infinix Smart 7

Is the annoying Google Play Services error constantly popping up on your phone? Is it happening while reading, gaming, or browsing social media?

The error constantly plagues thousands of Android users, and it can be incredibly frustrating when you’re using the phone for something important or doing something entirely unrelated to the Google Play app.

Oddly enough, the “Unfortunately, Google Play Services has stopped.” error isn’t severe – you can fix it with a few general and easy-to-do fixes, a factory reset, or a system repair. Below, you’ll find info about why it’s happening and a list of ten possible solutions.

Why Am I Getting the Message “Google Play Services Keeps Stopping?”

Computers and phones often speak in error codes and apps that stop working. Even minor connectivity issues can cause these problems, leaving you wondering what’s wrong with your device or displaying the “Unfortunately, Google Play Services has stopped working.” error message.

Software errors are another set of problems that can also cause this issue. Namely, an average phone user has at least 40 installed apps, and sometimes these apps don’t play well together. They generate problems or steal resources from each other, such as RAM, causing crashes and errors.

There’s also the issue of wrong app versions. Although each Android phone uses the Android operating system, these systems can be vastly different, and the apps built for them can be made to be phone-specific and only run on a specific phone model.

That’s also the case with Google Play Store and Google Play Services.

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Why Google Play Services Keeps Stopping

The Google Play Services keeps stopping error is an infamous one, and it can appear for various reasons and even on brand new phones. However, these causes can be categorized into three groups, which are:

1. Network Issues
2. Software Errors
3. Wrong Play Services Version

Regardless of what’s causing the issue on your phone, we’ve compiled a list of ten possible solutions, and you can find those below.

Solutions to Try When Google Play Services Keeps Stopping

There are many solutions for the issue of Google Play Services that keeps stopping. We’ve listed the most famous and effective ones, and you’ll find them below in no particular order. Try them out and see whether they fix the issue.

1. Do a Factory Reset

A factory reset on any smartphone removes all your data on the phone’s internal storage and can even wipe your SD card clean if you select the option. Before you reset your phone to factory settings, ensure you’ve backed up all your essential apps and files. When you’re ready, you can do a factory reset by following these steps:

• Step 1: Go into Settingsand search for “reset.”

• Step 2: Choose Factory reset.

• Step 3: Tap the Erase all dataor Reset device at the bottom, whichever button is there.

  

• Step 4: Input your password and confirm the action.

Your phone will now restart and start the reset process. Once the factory reset completes, your phone will look brand new, and you’ll need to install all your apps again. Moreover, your Google Play Services app will likely get fixed by this, too.

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2. Update Your System

As keeping your phone’s system and apps updated to the latest possible version is essential and recommended for the best performance and highest efficiency, you can try updating it to see whether it fixes your Google Play Services error. Here’s how:

• Step 1: Open the Settings
• Step 2: Head into System> System update.
• Step 3: If there’s an update available, click it and go through the process of updating your phone’s system.

Restarting your phone after an update, even if it doesn’t restart itself, is highly advisable, ensuring that the new updates apply without issues.

3. Revert to the Previous Version

As we’ve discussed the wrong Play Services versions above, it’s worth noting that sometimes even the developers can make mistakes and roll out the wrong version for your phone. So, if you notice that the phone is getting the error after you’ve updated Google Services or the Play Store, you can quickly revert to the previous version, and here’s how:

• Step 1: Head into Settings> Apps > Google Play Services.
• Step 2: Press the Disablebutton at the bottom of the screen.
• Step 3: Restart the phone, repeat the process by clicking Enablethis time, and restart the phone again.

As these are system apps, you can’t remove them from the phone, and disabling them will only remove the updates, leaving you with a base version that came with your phone out of the box.

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4. Uninstall the App’s Updates and Reinstall

Like reverting to the previous version, you can also try reinstalling updates to fix the Google Play Services has stopped working error. The process is similar to the one above, but we’ve still included the steps. Here’s how you can do that:

• Step 1: Go into Settings> Apps and find Google Play Services.

• Step 2: Tap it and press Uninstall Updatesat the bottom.

  

• Step 3: Exit the Settingsapp and restart the phone.

• Step 4: Open the Play Storeapp and head into the app’s settings by clicking your profile icon. Then scroll to the bottom, and tap Settings.

• Step 5: Find and tap the Play Store versionto update your Google Play Services.

As you’re already there, you might as well update all other apps after you tap Manage apps & device. That will ensure that older and not-up-to-date apps aren’t causing the issue.

5. Check Storage

Believe it or not, one of the leading causes of the Google Play Services issue is a phone overfilled with apps. Namely, if you have insufficient storage, the Google Play Store app will likely crash and display errors such as “Unfortunately, Google Play Services has stopped working.”

Head into your phone’s Settings and select Storage to see how your phone’s doing storage-wise. Deleting a few apps you don’t use and transferring your photo and video library to a PC is highly advisable if your phone’s storage space lacks gigabytes.

6. Do a System Repair

Although the other solutions here are general fixes that might help, a system repair might take a bit longer but will undoubtedly fix your issue. You can use the Wondershare Dr.Fone app to repair the system and eliminate the annoying “Unfortunately, Google Play Services has stopped working” error.

Moreover, Dr. Fone works on Android and iOS devices and can fix various phone issues, including boot loops, a white screen of death, a stuck phone, etc. That’s why we’ve included a guide on using it for an Android phone issue. Here’s how:

• Step 1: Launch the Wondershare Dr.Fone app on your PC and head into Toolkit> System Repair > Android.

  

• Step 2: Select the type of issue you want to fix > Start.

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![start the android system repair](https://images.wondershare.com/drfone/guide/android-system-repair-1.png)

• Step 3: Select the make and model of your phone so that Dr.Fone can find the appropriate Android software.

  

• Step 4: Connect the phone to the PC via a USB cable and follow the on-screen instructions to put the phone into Download Mode. The instructions are available for both phones with and without the home button.

  

• Step 5: Select the appropriate Android firmware, download it, and hit Fix Nowafter it downloads.

![download android firmware before repair](https://images.wondershare.com/drfone/guide/android-system-repair-5.png)

• Step 6: Enter the code and hit Confirmto continue the system repair process. When it’s done, click the Done

![confirm android system repair](https://images.wondershare.com/drfone/guide/android-system-repair-7.png)

That’s all it takes to do a system repair with Wondershare Dr.Fone. Give the software a few minutes to complete, during which your phone might restart a few times. Once it’s done, your Google Play Services app will undoubtedly work.

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7. Clear Cache

The easiest and the most obvious fix for many Android apps is clearing the app’s cache. Here’s how you can do that for Google Play Services and Google Play Store:

• Step 1: Go into Settings> Apps and find the Google Play Store

• Step 2: Tap Storageand hit the Clear cache

  

• Step 3: Repeat the process for the Google Play Services

If this doesn’t work, move on to another possible fix.

8. Check Date and Time Settings

Oddly enough, the Google Play Services app is prone to failure because of an incorrectly set time or date. That’s because Google’s servers constantly check these settings before issuing updates to the Infinix Smart 7 devices, so you’ll need to ensure they’re correct beforehand. Here’s how:

• Step 1: Head into Settings> System > Date & Time.
• Step 2: Ensure that both “**Use network–provided time” and “Use network-provided time zone**” are toggled on.

![check date and time settings](https://images.wondershare.com/drfone/article/2023/06/fix-google-play-services-keeps-stopping-11.jpg)

• Step 3: If this doesn’t work, you can try repeating the process and manually setting the time and the time zone.

Once you check or change these settings, try using the Google Play Store app and check whether the issue is fixed. Restarting the phone after changing the settings is also highly advisable.

9. Troubleshoot Your Internet Connection

Another regularly overlooked troublemaker is a poor internet connection. That’s because most apps nowadays are meant to work in online mode only, and losing connection or using a bad one interferes with the app’s functionality.

To test the internet connection on your Infinix Smart 7, you should open a browser and head to a random internet page to see if it’s opening and whether there are any delays. If it’s working fine, your internet connection isn’t the problem.

10. Adjust Google Play Services Permissions

Although permissions rarely change, they can cause issues if you change them accidentally. These settings can be found in the same place where you would uninstall updates or clear the app’s cache, so you can use some of the steps mentioned above to check them.

Once inside Permission Settings, check whether the Google Play Services and Play Store apps have sufficient permission to do their jobs and whether any required permissions were recently removed. If so, grant these two apps their permissions back.

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Conclusion

Although it’s an incredibly frustrating error, the “Unfortunately, Google Play Services has stopped” message is more annoying than serious. We’ve explained why it happens, but we’ve also given you a list of solutions to fix it.

Our list includes various fixes, from simple ones, like deleting the app’s cache and ensuring your network works fine, to more serious ones, like doing a factory reset. Alternatively, you can do a system repair with the help of Wondershare Dr.Fone, which will certainly fix the problem, but it might be a bit more complicated than cache deletion.