Why Is My Itel A60s Offline? Troubleshooting Guide

Ever had your Itel A60s claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Itel A60s offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Itel A60s. Let’s get started.

Part 1: Why Does My Itel A60s Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

Enabling Airplane mode

Why is My Itel A60s showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Itel A60s. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Itel A60s offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Itel A60s can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

Firewall restrictions

In some cases, a firewall on your Itel A60s might be overly restrictive, preventing the Itel A60s device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Itel A60s back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

Step 1: Open your phone’s Settings > Connection & sharing.
Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

Step 1: Locate your Wi-Fi router.
Step 2: Turn off the router using the power button or unplug it.
Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Itel A60s say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

Step 1: Open the Settings > Apps > Manage Apps.
Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

Step 1: Visit the Google Play Store and search for Google Chrome.
Step 2: Tap “Uninstall” to remove the app from your device.
Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Itel A60s offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

Comprehensive system repair for any devices
User-friendly interface
Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Itel A60s. Choose System Repair and pick Android as your device type.

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Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Step 3: Confirm your device details

The platform will detect your Itel A60s’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Step 4: Download firmware.

Follow the instructions to put your Itel A60s into Download Mode. Once in Download Mode, you will start downloading the firmware.

Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Itel A60s can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Itel A60s Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Itel A60s for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Itel A60s C31, known to provide durability of the next level, is taking up the latest shelves of Itel A60s smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Itel A60s users involves the screen stuck in the boot. If your Itel A60s is stuck on the “Itel A60s” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Itel A60s users find solutions for their stuck screens on the boot.

Part 1: What Causes Itel A60s Screen Stuck on Boot?

Has your Itel A60s recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Itel A60s being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Itel A60s smartphones:

The Device is Damped in Liquid

It is entirely possible that your Itel A60s smartphone is immersed in water. With a smartphone dipped in liquid, the Itel A60s device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

Soft-Bricked Device

There are multiple conditions where your Itel A60s smartphone can get soft-bricked. It majorly happens when a particular function in the Itel A60s device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Itel A60s, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

Software Update Required

A software update on your Itel A60s smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Itel A60s Screen Stuck on Boot

Do you seek to resolve the problem of the Itel A60s Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Itel A60s screen.

Solution 1: Force Restart Itel A60s

The first and most proclaimed technique to refresh Itel A60s devices under such a problem is to force restart them. If the Itel A60s device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Itel A60s device vibrates or restarts by showing the screen again.

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Itel A60s is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Itel A60s device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Itel A60s device will be as good as new. Draining the battery has given you the leverage to regain control over the Itel A60s device again.

Solution 3: Check For Updates on Itel A60s Smartphones

Another quick remedy to try on your Itel A60s smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Itel A60s smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Itel A60s needs any software updates or not.

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Itel A60s Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Itel A60s smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

Step 2: Define Device Information and Confirm

You will be directed to the Itel A60s device information screen, where you must define the identification parameters of the Itel A60s device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

Step 3: Put Your Itel A60s in Download Mode

Following this, you will have to put your Itel A60s in Download Mode. For that, you need to follow the steps according to the condition of the Itel A60s device:

For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Itel A60s device.

Solution 5: Contact the Customer Service Center of Itel A60s

If the issue of the Itel A60s stuck on the “Itel A60s” screen continues, you will have to contact the Itel A60s device’s customer support. With no proper method left for the Itel A60s device, the only effective technique is to visit the authorized store for Itel A60s smartphones and claim the issue with the Itel A60s device. In this way, you might receive or get a fully repaired device with no additional charges if the Itel A60s smartphone is under warranty.

Part 3: How to Avoid Itel A60s Screen Stuck on Boot?

What if you come to know that you can avoid the Itel A60s screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Itel A60s from such miserable conditions:

1. Protect from Malware

The first thing to protect your Itel A60s smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Itel A60s being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Itel A60s smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Itel A60s device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Itel A60s safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Itel A60s smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Itel A60s smartphone.

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Conclusion

With that, this brings the article on Itel A60s smartphones to a conclusion. If you are still facing issues with your Itel A60s stuck on the “Itel A60s” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Itel A60s smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.

9 Solutions to Fix Process System Isn’t Responding Error on Itel A60s

The “Process system isn’t responding” is a common error that occurs in almost every kind of Android device. Even though most Android smartphone manufacturers have taken a huge leap in the last few years, the operating system still suffers from a few pitfalls. The process system isn’t responding Android is one of those errors that have been reported plenty of times. I definitely understand encountering the ‘Process System Isn’t Responding’ error on your Itel A60s can be frustrating.

However, there are several straightforward methods to resolve this issue. This article will provide a step-by-step guide on how to fix the problem and restore your device to normal functionality.

Before solving any Android system issues, try this Android backup software to take a full backup, in case any data loss happens.

Part 1: Reasons for process system isn’t responding error

There could be plenty of reasons for getting the process system is not responding in Android.

Software Glitch: Android systems may experience temporary glitches due to factors like memory management issues, conflicts between apps or services, or system updates.
Insufficient System Resources: Low system storage is another reason for getting the error. If you have too many apps on your phone, then it might take a toll on its memory and generate the “process system isn’t responding” prompt.
Third-Party Apps: Users have also complained that they receive the “Android process system is not responding” error after installing a new app. If you have installed an app from a source other than Google Play Store, then the chances are that you can get this error. Though, even after installing an app from Play Store, there is a bleak probability of facing this issue as well.
Outdated Software: Using outdated apps, particularly system apps or critical components, may lead to compatibility issues with the latest Android version.
System Updates: Most of the time, it happens whenever a device is restarted after updating its Android version. Your device could have undergone a bad update or might have had an unsupported driver. This can result in the occurrence of process system not responding issue.
Corrupt Cache Files: Corrupted cache files can lead to conflicts and result in error.
Overclocking or Modifications: Rooting or modifying the Android device, or applying overclocking settings, can lead to instability and the process system not responding error.
Hardware Issues: Rarely, hardware problems like failing components can interfere with the proper functioning of the system.

No matter what the cause is, there are plenty of ways to overcome this issue. We have listed a handful of them in this post.

Part 2: How to Fix Android Process Not Responding? 8 Fixes

When this error occurs, it can disrupt the normal operation of the Itel A60s device, causing apps to freeze or crash. Fortunately, there are several effective methods to address this problem.

Fix 1: Restart your device

This is one of the easiest ways to resolve the process system not responding error. If you are getting this error on your phone, then try to manually restart your device. The way to restart your phone might differ from one device to another. Mostly, it can be done by long-pressing the power button. This will provide different power options. Tap on the “Reboot” one to restart your phone.

If it won’t work, then long press the Power and Volume up buttons at the same time until the screen goes off. Afterward, use the power button again to turn it on.

Fix 2: Reset App Preferences

Sometimes the apps interfere with the Itel A60s device’s settings because they were given permission to access specific functions. It is recommended to allow the asked permission precisely because some suspicious apps can also steal your sensitive data. Here are the straightforward instructions you need to follow to reset the app preferences:

Proceed to the “Apps and Notifications” settings from the Settings app. Next, tap the “See All Apps” option and access the “Three Dots” menu. Here select the “Reset App Preferences” option and confirm the process from the confirmation pop-up.

Fix 3: Free Up Space to Make Sure Android Have Enough Internal Memory

In case the Android internal memory is completely filled, it will slow down the processing speed of the Itel A60s device. Internal memory is vital for the Itel A60s device to run all the background apps or the process required by the OS to run the Itel A60s device efficiently. You can follow these steps to free up some space on your Itel A60s:

Step 1: Open the Settings app on your Itel A60s and access the “Battery and Device Care” option by scrolling down. Next, tap on the “Three Dots” from the top right corner and choose the “Storage Booster” feature.

Step 2: Following this, you can select the data you want to remove from the internal memory. Your device will show the space it will free up for you, and you can press the “Free Up” button to free up the storage.

Fix 4: Enter Safe Mode to Uninstall Suspicious Apps

This issue can also occur if you have installed an app from the Google Play Store with a very low rating or an APK. Unlike Apple App Store, anyone can easily upload their mobile apps on Play Store, so it is important to check the app’s credibility before installing it. Following are the simplified instructions to enter the safe mode and delete all suspicious applications:

Press and hold the “Power” button of your Android and press and hold the “Power Off” option to access the “Safe Mode” feature. Afterward, confirm to enter the safe mode and remove all the suspicious apps from the Itel A60s device. You can do this by holding on to the app and selecting the “Uninstall” option from the pop-up options.

Fix 5: Update All Apps on your Device

Updating the apps is crucial for any Android device to work with high efficiency and performance. Apps are developed to make the users’ daily tasks easy to execute. However, there might be some negligence in the development, which can leave some bugs in the app. These bugs are fixed with time by releasing the new version of the app. To update your Android app, proceed with the following step-by-step instructions:

Step 1: Locate the Play Store from the Android home screen and access it. Then, tap the “Profile” icon from the top right corner and proceed to the “Manage apps and devices” option. Afterward, you can check how many app updates are available from the “Updates available” option. To update the apps, you will have to go inside this option.

Step 2: You can tap on the “Update All” button if you want to update all the apps one by one. Otherwise, you can press the “Update” option adjacent to each app name to update the frequently used ones.

Fix 6: Check the SD card

If you are still getting the process system isn’t responding to Android error, then chances are that there could be an issue with your SD card. Firstly, check if your SD card is working fine or not. If it is corrupted, then get another memory card for your phone. Also, it should have a prominent amount of free storage. You might be facing this issue if the SD card has limited free space.

Also, if you are storing apps on the SD card, then your phone might encounter the process isn’t responding issue whenever you run a respective app. Therefore, you should move apps from your SD card to the phone’s internal memory. To do this, go to your phone’s Settings > Application Manager and select any app. If the app is stored on the SD card, then you will get an option of “Move to devise storage”. Just tap on it and manually move every app to your device storage.

Fix 7: One click to fix the process system isn’t responding error

If all the above tricks don’t get your device out of the process system not responding state, then there may be some system issues on your Android. In this case, an Android repair can successfully fix issues like process system isn’t responding.

Note: Android repair may wipe out existing Android data. Back up your Android data before going on.

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Follow the easy steps below to fix process system isn’t responding error:

1. Download and install the Dr.Fone tool. Then select “System Repair” from the main window.

2. Connect your Itel A60s to the PC. After the Itel A60s device is detected, select the “Android” tab.

3. Select and confirm the correct device details of your Android. Then boot your Itel A60s in download mode and proceed.

4. Download the firmware and click “Fix Now”.

5. After a while, your Android will be repaired with the “process system isn’t responding” error fixed.

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Fix 8: Factory reset Android

It is always considered the most used way to factory reset your phone in order to resolve the process system not responding error. Though, this should be your last resort, as it will wipe off your device’s data entirely. Even if you are performing a factory reset, make sure that you back up your data by using a reliable tool like Wondershare Dr.Fone .

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If your phone is functioning, then you can easily factory reset it by visiting Settings > General > Backup & Restore and selecting the option of “Factory Data Reset”. Your device will display a warning regarding all the data files that would be lost or un-synced. Just tap on the “Reset” button to factory reset your device.

If your device is not functioning or locked, then you can perform the factory reset operation by putting your phone into Recovery mode. Most of the time, it can be done by pressing the Power and Volume up button simultaneously for at least 10 seconds. Though, the key combinations might change from one device to another.

After entering the Recovery mode, go to the “wipe data/factory reset” option using the Volume up and down button. Use the Power button to make a selection. If you get an additional message, then select the “yes – delete all data” option. When it is done, you can simply reboot your device.

Fix 9: Unroot the Itel A60s device

It has been further discovered that the process system isn’t responding error is more common in rooted devices. Therefore, if you also have a rooted Android device, then you can choose to unroot it in order to fix this issue. There are different ways to unroot an Android device. One of the easiest ways to do it is by using the SuperSU app.

You can always download either SuperSU or SuperSU Pro app from its website here . Simply install it on our device and launch it whenever you wish to unroot it. Visit its “Settings” tab and select the option of “Full unroot”.

This will generate a warning message regarding all the repercussions of the unrooting process. Just tap on “Continue” to initiate the process.

If you are using an older version of Android, then you might get another pop-up to restore boot images. Simply make the desired selection and start the process. After a while, your device would be restarted the usual way, and it would be unrooted. Most probably, this will resolve the process system isn’t responding error as well.

Now that you know different ways to fix the process system not responding error, you can easily overcome this issue and make the most out of your device. Simply start with the easy fixes, and if they don’t work, then take extreme measures like unrooting your device or restoring it to factory setting. Also, make sure to back up your data before taking any extreme measures.

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Why Is My Itel A60s Offline? Troubleshooting Guide | Dr.fone