Why Is My Itel S23 Offline? Troubleshooting Guide | Dr.fone
Why Is My Itel S23 Offline? Troubleshooting Guide
Ever had your Itel S23 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.
In the following sections, we’re diving into the “why is My Itel S23 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Itel S23. Let’s get started.
Part 1: Why Does My Itel S23 Say Offline?
When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.
It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:
- Enabling Airplane mode
Why is My Itel S23 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Itel S23. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.
- Internet connection issues
Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Itel S23 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.
- Glitches or bugs
Sometimes, glitches or bugs in Google apps installed on your Itel S23 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.
- Firewall restrictions
In some cases, a firewall on your Itel S23 might be overly restrictive, preventing the Itel S23 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.
Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Itel S23 back online.
Part 2: How To Fix “Phone Offline” With Internet Connection Problem
Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.
Here are some easy solutions to get your connection back.
Solution 1: Change connection to mobile data
Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
- Step 3: Tap Mobile Data to turn it on.
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Solution 2: On and off Airplane mode
Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.
How to on and off Airplane mode on Android:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
- Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.
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Solution 3: Reset network settings
Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.
To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.
- Step 1: Open your phone’s Settings > Connection & sharing.
- Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
- Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
- Step 4: Reconnect to your Wi-Fi and check if the issue persists.
Solution 4: Restart your Wi-Fi router
Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.
How to restart your Wi-Fi router:
- Step 1: Locate your Wi-Fi router.
- Step 2: Turn off the router using the power button or unplug it.
- Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
- Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.
These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.
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Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.
In this part, we’ll answer the question “**Why does My Itel S23 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.
Solution 1: Clear Google Chrome’s cache and data
Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.
How to clear your browser’s cache and data on Android:
- Step 1: Open the Settings > Apps > Manage Apps.
- Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
- Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
- Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.
Now, restart Google Chrome and check if the offline error persists.
Solution 2: Re-install Google Chrome
If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.
How to re-install Google Chrome:
- Step 1: Visit the Google Play Store and search for Google Chrome.
- Step 2: Tap “Uninstall” to remove the app from your device.
- Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
- Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.
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When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.
With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Itel S23 offline on Android,” ensuring a smooth and functional Android experience.
Key Features:
- Comprehensive system repair for any devices
- User-friendly interface
- Efficient problem diagnosis
How to use Dr. Fone’s system repair tool:
- Step 1: Open Dr.Fone’s system repair tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Itel S23. Choose System Repair and pick Android as your device type.
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- Step 2: Start the repair
Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.
- Step 3: Confirm your device details
The platform will detect your Itel S23’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
- Step 4: Download firmware.
Follow the instructions to put your Itel S23 into Download Mode. Once in Download Mode, you will start downloading the firmware.
- Step 5: Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.
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Dealing with the “Phone Offline” hiccup on your Itel S23 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.
Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.
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How to Exit Android Factory Mode On Itel S23?
You’ve often heard that recovery mode will solve just about any problem your Itel S23 is experiencing. This is mostly true and one of the components of Android’s recovery mode, factory mode or factory reset is one of the most efficient ways to solve various problems on your device. While factory mode is often a good thing, there are times when your device can enter factory mode on its own. Other times, you can safely enter factory mode but not know how to get out.
Fortunately for you, this article will explain all aspects of factory mode and especially how to safely exit factory mode.
Part 1. What is Android Factory Mode?
Factory mode or what is commonly known as factory reset is one of the options available for you when your Itel S23 is in recovery mode. Several options are available for you once you enter Recovery mode on your device but few are as effective as the wipe data/ factory reset option. This option is useful in solving a whole host of problems that your device could be experiencing.
If you have been using your Itel S23 for a while now and its performance to be less than ideal, a factory reset might be a good solution. That is however not the only problem a factory reset or factory mode can solve. It will also work for a number or Android errors that you may experience, problems caused by faulty firmware updates and also tweaks made on your device that may not have worked as expected.
It is however important to note that a factory reset or factory mode does often result in the loss of all your data. Therefore a backup is necessary to protect against this data loss risk.
Part 2. Backup your Android Device First
Before we can see how to safely enter and exit factory mode, it is important to have a full backup of your device. We mentioned that a factory mode will likely erase all the data on your device. A backup will ensure that you can get your phone back to its original state before the factory mode.
In order to do a full and complete backup of your device you need to have a tool that will not only ensure that you backup everything on your device but one that makes it easy for you to accomplish this. One of the best tools in the market is Dr.Fone - Backup & Resotre (Android) . This software is designed to enable you to create a full backup of your device.
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Follow these very simple steps to use this MobileTrans Phone Transfer software to create a full backup of your device.
Step 1. Launch Dr.Fone on your computer and choose “Backup & Restore”
Run the software on your computer and you can see all features displayed in the primary window. Choose this one: Backup & Restore. It allows you to get your device backed up entirely with one click.
Step 2. Plug in with your device
Then plug in with your device to the computer. When your devic is detected, click on Backup.
Step 3. Select the file types to backup
The program will display all the file types it can support to backup. Just select the ones you would like to backup and hit Backup.
Step 4. Start backing up your device to the computer
After choosing the file’s type for backup, click “Backup” to begin backing up your device to your computer. It will take you a few minutes, depending on the storage of the data.
Note: You can use the feature of “Restore From Backup” to restore the backup file to your device, when you have the need later.
Part 3: One Click Solution to fix Android stuck in factory mode
From the above parts, you are well aware about what is factory mode. As we discussed, this mode fixes most troubles with Android devices.
But for situations when your Itel S23 gets stuck in this very same factory mode, the most feasible solution for you is Dr.Fone - System Repair (Android) . This tool fixes all Android system issues including unresponsive or bricked device, stuck on Itel S23 logo or factory mode or blue screen of death with a single click.
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One click fix to Android stuck in factory mode
- You can easily fix your Android stuck in factory mode with this tool.
- The one-click solution’s ease of operation is appreciable.
- It has carved a niche being the first Android repair tool in the market.
- You don’t need to be a pro in technology to use this program.
- It is compatible with all latest Itel S23 devices like Galaxy S9.
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In this part we will explain how to exit Android recovery mode using Dr.Fone - System Repair (Android) . Prior to proceeding, you got to remember that device backup is paramount to keep your data safe. This process might erase your Itel S23 data.
Phase 1: Ready your device and connect it
Step 1: Installation completion needs to be followed by running Dr.Fone on your system. Over the program window, tap ‘Repair’ afterwards and get the Android device connected.
Step 2: Select the ‘Android Repair’ option from the list to fix Android stuck in factory modeissue. Hit the ‘Start’ button soon after.
Step 3: Select Android device details on the Itel S23 device information window, followed by tapping the ‘Next’ button.
Step 4: Enter ‘000000’ for confirmation then proceed.
Phase 2: Get in ‘Download’ mode for repairing the Android device
Step 1: It’s important to put the Android device in ‘Download’ mode, here are the steps to do so –
- On a ‘Home’ button-less device – turn off the Itel S23 device and push down the ‘Volume Down’, ‘Power’ and ‘Bixby’ buttons for about 10 seconds and un-hold. Now, hit the ‘Volume Up’ button to get into ‘Download’ mode.
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- For a device with ‘Home’ button – switch it off and hold down the ‘Power’, ‘Volume Down’ and ‘Home’ buttons together for 10 seconds and release. Click the ‘Volume Up’ button for entering ‘Download’ mode.
Step 2: Press ‘Next’ for initiating firmware downloading.
Step 3: Dr.Fone –Repair (Android) starts Android repair as soon as download and verification of firmware is done. All Android issues along with Android stuck in factory mode will be fixed now.
Part 4. Common Solutions to Exit Factory Mode on Android
Having a backup of all your data will eliminate the risk of losing any of your data. You can now safely exit factory mode using one of the 2 methods below. These two methods will work on a rooted device.
Method 1: Using “ES File Explorer”
To use this method, you will need to have installed file explorer on your device.
Step 1: Open “ES File Explorer” and then press the icon on the top left corner
Step 2: Next, go to “Tools” and then turn on “Root Explorer”
Step 3: Go to Local> Device> efs> Factory App and then open factorymode as text in the “ES Note Editor” Turn it ON
Step 4: Open keystr as text in the “ES Note Editor” and change it to ON. Save it.
Step 5: Reboot the Itel S23 device
Method 2: Using Terminal Emulator
Step 1: Install Terminal emulator
Step 2: Type “su”
Step 3: Then Type the following;
rm /efs/FactoryApp/keystr
rm /efs / FactoryApp/ Factorymode
Echo –n ON >> / efs/ FactoryApp/ keystr
Echo –n ON >> / efs/ FactoryApp/ factorymode
chown 1000.1000/ efs/FactoryApp/keystr
chown 1000.1000/ efs/FactoryApp/ factorymode
chmod 0744 / efs/FactoryApp/keystr
chmod 0744 / efs/ FactoryApp/ factorymode
reboot
You can also exit factory mode on unrooted device by going to Settings> Application manager> All and the search for Factory Test and “Clear Data”, “Clear Cache”
As much as factory mode can be a useful solution to a number of problems, it can be quite annoying when it pops up unexpectedly. Now you are equipped with 2 effective solutions to help you safely exit factory mode if ever you find yourself in this situation.
Gmail Not Working on Itel S23: 7 Common Problems & Fixes
Ever since Android is introduced, it has almost eliminated the need of computers to work through Gmail. Gmail carries much importance especially when you’re a working person. A lot of work is done through mails on daily basis. But maybe today is not your lucky day. Maybe Gmail is giving you a hard time today. Is it? Is your Gmail not responding or keeps stopping you from going further? Well! There is no need to be bothered anymore. We are discussing some of the general Gmail problems along with their fixes. So, if your Gmail is not working on Android, you can go through this article and find the relevant solution.
Problem 1: Gmail App not responding or keeps crashing
First and foremost, the most common situation people meet with is when there Gmail keeps crashing. Or simply, it doesn’t respond at all. When you open it, it stuck for a few seconds and then you have to close it. It seriously is an annoying issue. If your Gmail is also not responding or crashing and you aren’t able to work properly, following are the solution you can follow.
Clear Cache
The first thing you can do to fix Gmail not responding issue is to clear the cache of Gmail. This has higher chance to get the issue resolved. To do this:
- Go to “Settings” and look for “Apps & Notifications”. Please note that the option may vary in some Android phone like it maybe “Application” or “App Manager”. So, don’t panic and look for the option carefully.
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- Now, from the apps list, search “Gmail” and tap on it.
- Go to “Storage” followed by “Clear Cache”.
Restart the Itel S23 device
Restarting the Itel S23 device in the first place simply resolves many problems and so in the instance when Gmail keeps stopping. Simply long press the power button of your device and restart the Itel S23 device. See of the problem gets vanished or not.
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The next option that you can try is resetting your device. This will lead to data loss so we suggest you to take backup firstly and then proceed with this method.
Hit on “Settings” and search for “Backup & Reset” option.
Tap on “Reset” or “Erase all data” (the option name again may vary).
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Problem 2: Gmail won’t sync between all ends
The next most common problem where people get stuck with is when there Gmail won’t sync. Here are the solutions to this particular problem.
Make Space in the Phone
When Gmail stops syncing, one of the things that can save you is clearing the storage. It is the space that maybe the culprit and therefore the syncing don’t work at all. We would like to suggest you removing the unwanted apps to clear the storage or deleting the downloaded files. You can also transfer the important files to your computer and make the space vacant.
Check Gmail Sync Settings
When still the Gmail not working issue persists and you can’t sync, make sure to check the Gmal sync settings. For this, follow the steps below:
- Launch the Gmail app and tap on the menu icon (three horizontal lines).
- Tap “Settings” and choose your account.
- Check the box next to “Sync Gmail” if it’s not checked.
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Restart the Itel S23 device
Again, restarting can also be helpful in this situation. When you boot the Itel S23 device again, check if your Gmail can sync or not.
Problem 3: Gmail won’t load
In case you are using the Gmail over your web browser and it has tested your patience in loading, here are the solutions that could prove to be fruitful for you. Please check these out.
Ensure to Use Gmail Supported Browser
First of all, you need to make sure that the browser you are using works with Gmail or not. Gmail can smoothly perform in Google Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge. However, the browsers should be updated. So, please make sure that these browsers are running on the latest versions. Moreover, in case you use Chromebook, don’t forget to update the operating system in order to let it support Gmail.
Clear Cache of web browser
If you tried the above method but to no avail, try to clear the cache and cookies of the web browser. But by doing so, the browser history will be removed. As well as, the records of the websites you previously enjoyed will also be lost.
Check browser extensions or add-ons
If not the above one, try this tip. It encourages you to check your browser extensions. Perhaps these are interfering with the Gmail and due to this conflict, Gmail won’t load. You can either turn off these extensions and plug-ins temporarily or make use of the incognito mode of the browser where there are no such things like extensions and plug-ins.
Problem 4: Gmail can’t send or receive
Gmail also gives you problem in sending or receive mails and messages. And to troubleshoot such issue, following are the solutions mentioned.
Check the Latest Version of Gmail
This issue is likely to emerge when you are using an outdated version of Gmail. And therefore, the first solution says you to check if the Gmail update is available. You can go to the Play Store and from the “My apps & games” option, you can see if Gmail needs to be updated or not.
Verify Internet Connection
Another thing that carries weight while you can send or receive mails is the internet connection. As we all know that Gmail won’t respond if the Itel S23 device is not connected to the internet. Therefore, you are advised to turn off Wi-Fi and then enable it again. Also, please ensure to switch to Wi-Fi if you are using the cellular data. This may hamper the process and stop you from receiving or sending mails.
Remove you Account and Add Again
If still Gmail keeps stopping you to go ahead, make sure to once sign out from it. To do this:
- Open your Gmail app and go to “Manage accounts on this device”.
- Now, tap on the account you are working with. Tap on “REMOVE ACCOUNT” thereafter. After this, you can again sign in and then check if the problem is gone or not.
Problem 5: Stuck in sending
Now, here is another annoying problem that doesn’t let Gmail working on Android properly. This problem addresses the situation where users send a mail but it gets stuck on sending. If this is the problem that you are going through, the following solutions will help you.
Try Alternative Gmail Address
First of all, if Gmail is not working due to stuck in sending issue, we advise you to make use of some other Gmail address to send the mail. If the problem still occurs, jump to the next solution.
Check Network Connection
As already mentioned, be sure of an active internet connection while working with Gmail. When you are not using a stable connection, it may lead to stuck on sending, Gmail crashing and many other issues. You can fix the issue by doing these three things:
- Most importantly, use only Wi-Fi rather than cellular data if you want a smoother process.
- Turn off Wi-Fi and then turn it on again after nearly 5 seconds. Do the same with the router. Plug it out and the plug in.
- Lastly, turn on Airplane mode and after a few seconds, turn it off again.
Now try to send the mail and see if things are still the same or not.
Check Attachments
Large attachments can also be the reason for this issue. We would here like to suggest you to check the attachments you are sending. If these are not so important, you can remove them and send the mail. Or if it is not possible to send the mail without attachments, compressing the files can be a solution.
Problem 6: “Account not synced” issue
Many times, the users get the error that says “Account not synced” while they try to work with Gmail. And this is the 6th problem we are introducing. The ways mentioned below will assist to get out of the trouble.
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When Gmail stops to further the process by prompting “Accounts not synced” issue, be sure that your Itel S23 has some storage in it. If not, create it straight away. As we also mentioned in one of the above solutions, you can either delete the unnecessary files or transfer the important files to the PC to make the space in the phone. Go along with this tip and see if it works.
Check Gmail Sync Settings
As another solution, check Gmail sync settings to get the issue fixed.
Simply open Gmail and hit the menu icon which is three horizontal lines on the top.
Go to “Settings” and choose your account.
See the tiny box beside “Sync Gmail” and check it if it is not.
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If the above method went futile, simply restart your device. Take help of the Power button on your device. Long press it and from the options, restart it. This will hopefully work for you.
Problem 7: Gmail app running slow
The last problem that you may face is the slow-going Gmail app. In simple words, you may experience that Gmail app is operating extremely slowly. To fix this, following solutions will help you.
Restart the Phone
It is a universal method to fix minor Android system issues. And here too, we would like you to restart your Itel S23 in the first place when you find that Gmail is not responding due to the sluggish behavior.
Clear Storage of Device
Usually all the apps start running slow when the Itel S23 device is not having sufficient space. As the apps need space to function quickly and appropriately, having the Itel S23 device on low storage can prove to be a bad luck for Gmail. So, make sure you wipe out the items you no longer needed on your device and create some room so that the Gmail responds nicely and won’t be running slow anymore.
Update Gmail App
As the last tip that will indeed help you is to update the Gmail app. Until you update the app when required, Gmail keeps stopping you from working and you will definitely get frustrated. Therefore, go to Play Store and look for the Gmail update. If it is available, welcome it with smile and bid farewell to the problem of slow running Gmail.
What if your problem still doesn’t get resolved after following these 3 tips? Well! If that is the case, we will again recommend you to make use of an expert one-click tool to flash the stock Android ROM.
Dr.Fone - System Repair (Android) is going to help you serving the purpose. This mighty tool possesses huge success rate and one can rely on it for its simplicity and security. It is designed to work with numerous problem related to Android system. So, no matter if your Gmail keeps crashing or keeps stopping, it has the solution for everything.
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- Title: Why Is My Itel S23 Offline? Troubleshooting Guide | Dr.fone
- Author: Ariadne
- Created at : 2024-07-30 12:47:03
- Updated at : 2024-07-31 12:47:03
- Link: https://howto.techidaily.com/why-is-my-itel-s23-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.