Why Is My Motorola Moto E13 Offline? Troubleshooting Guide

Ever had your Motorola Moto E13 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Motorola Moto E13 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Motorola Moto E13. Let’s get started.

Part 1: Why Does My Motorola Moto E13 Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Motorola Moto E13 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Motorola Moto E13. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Motorola Moto E13 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Motorola Moto E13 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Motorola Moto E13 might be overly restrictive, preventing the Motorola Moto E13 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Motorola Moto E13 back online.

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Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

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### Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Motorola Moto E13 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

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Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Motorola Moto E13 offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Motorola Moto E13. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

• Step 3: Confirm your device details

The platform will detect your Motorola Moto E13’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.


• Step 4: Download firmware.

Follow the instructions to put your Motorola Moto E13 into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Motorola Moto E13 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Motorola Moto E13 Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Motorola Moto E13 for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Motorola Moto E13 C31, known to provide durability of the next level, is taking up the latest shelves of Motorola Moto E13 smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Motorola Moto E13 users involves the screen stuck in the boot. If your Motorola Moto E13 is stuck on the “Motorola Moto E13” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Motorola Moto E13 users find solutions for their stuck screens on the boot.

Part 1: What Causes Motorola Moto E13 Screen Stuck on Boot?

Has your Motorola Moto E13 recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Motorola Moto E13 being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Motorola Moto E13 smartphones:

• The Device is Damped in Liquid

It is entirely possible that your Motorola Moto E13 smartphone is immersed in water. With a smartphone dipped in liquid, the Motorola Moto E13 device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

• Soft-Bricked Device

There are multiple conditions where your Motorola Moto E13 smartphone can get soft-bricked. It majorly happens when a particular function in the Motorola Moto E13 device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

• Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Motorola Moto E13, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

• Software Update Required

A software update on your Motorola Moto E13 smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Motorola Moto E13 Screen Stuck on Boot

Do you seek to resolve the problem of the Motorola Moto E13 Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Motorola Moto E13 screen.

Solution 1: Force Restart Motorola Moto E13

The first and most proclaimed technique to refresh Motorola Moto E13 devices under such a problem is to force restart them. If the Motorola Moto E13 device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Motorola Moto E13 device vibrates or restarts by showing the screen again.

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Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Motorola Moto E13 is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Motorola Moto E13 device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Motorola Moto E13 device will be as good as new. Draining the battery has given you the leverage to regain control over the Motorola Moto E13 device again.

Solution 3: Check For Updates on Motorola Moto E13 Smartphones

Another quick remedy to try on your Motorola Moto E13 smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Motorola Moto E13 smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Motorola Moto E13 needs any software updates or not.

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Motorola Moto E13 Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Motorola Moto E13 smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

Step 2: Define Device Information and Confirm

You will be directed to the Motorola Moto E13 device information screen, where you must define the identification parameters of the Motorola Moto E13 device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

Step 3: Put Your Motorola Moto E13 in Download Mode

Following this, you will have to put your Motorola Moto E13 in Download Mode. For that, you need to follow the steps according to the condition of the Motorola Moto E13 device:

• For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

• For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Motorola Moto E13 device.

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Solution 5: Contact the Customer Service Center of Motorola Moto E13

If the issue of the Motorola Moto E13 stuck on the “Motorola Moto E13” screen continues, you will have to contact the Motorola Moto E13 device’s customer support. With no proper method left for the Motorola Moto E13 device, the only effective technique is to visit the authorized store for Motorola Moto E13 smartphones and claim the issue with the Motorola Moto E13 device. In this way, you might receive or get a fully repaired device with no additional charges if the Motorola Moto E13 smartphone is under warranty.

Part 3: How to Avoid Motorola Moto E13 Screen Stuck on Boot?

What if you come to know that you can avoid the Motorola Moto E13 screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Motorola Moto E13 from such miserable conditions:

1. Protect from Malware

The first thing to protect your Motorola Moto E13 smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

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2. Keep Your Device Updated

If you feel frustrated by issues like Motorola Moto E13 being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Motorola Moto E13 smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Motorola Moto E13 device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Motorola Moto E13 safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Motorola Moto E13 smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Motorola Moto E13 smartphone.

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Conclusion

With that, this brings the article on Motorola Moto E13 smartphones to a conclusion. If you are still facing issues with your Motorola Moto E13 stuck on the “Motorola Moto E13” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Motorola Moto E13 smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.

Spotify Keeps Crashing: A Complete List of Fixes You Can Use on Motorola Moto E13

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Does your Spotify keep crashing? You’re not alone. This problem is widespread and can happen to anyone. Fortunately, there are ways to rectify it quickly and easily. We’ve prepared a guide to fixing your Spotify crashing problem.

In our guide, you’ll find out why your Spotify keeps crashing. Moreover, you’ll get a list of fixes for your Spotify closing problem and detailed instructions. Once you’ve read our guide, you’ll successfully solve the problem of Spotify crashing on Android.

Part 1. Why Spotify Keeps Crashing

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Some people have encountered a problem with their Spotify accounts. Spotify can sometimes keep crashing and closing due to several reasons. For example, it can happen due to your phone not being compatible with the app. This can happen if your operating system isn’t updated to the newest version.

Another reason the Spotify app keeps crashing could be an antivirus or a VPN blocking Spotify from working. Moreover, your device might be out of storage space, causing your phone to slow down and crash apps.

Several other reasons for this problem include network issues, a weak Wi-Fi signal, or the battery saving mode. Furthermore, your apps and files might be corrupted, or an app on your phone might block Spotify from working correctly.

Part 2. Spotify Keeps Crashing: Best Fixes

As you can see, there are numerous reasons for your Spotify crashing. Fortunately, all of them are easy fixes, and there’s no need to worry. We’ve prepared a list of 11 ways to fix your Spotify. With these fixes and detailed instructions, you’ll be able to eliminate your Spotify problem with ease.

1. Fix the Spotify Closing Issue by Repairing Your System

The reason for your Spotify crashing may be more significant than just a bug. Your device system might be behind it. If that’s the case, you might need to repair your system before trying to fix Spotify.

If you want to repair your mobile device’s system quickly and efficiently, try Wondershare Dr.Fone.

Wondershare Dr.Fone is an app that gives you complete control over your phone. You can manage it, back it up, recover files, and repair your system. The system repair option will fix your Android in just a few clicks and allow you to use Spotify freely. The steps go as follows:

• Step 1: Install and open Wondershare Dr.Fone on your computer and connect your Android.
• Step 2: Go to the Toolbox section and select System Repair.

• Step 3: Choose the Android

• Step 4: See which Android errors Wondershare Dr.Fone can fix and click Start.

• Step 5: Select the **Brand,**Name, Model, Country, and Carrier In the Carrier section, choose OPEN if your device is unlocked.

• Step 6: Tick the “I agree with the warning, and I am ready to proceed”checkbox and click Next.
• Step 7: Put your Android in Download Mode. You can find the steps below these instructions.
• Step 8: The program will automatically download once you put the phone in Download Mode.

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• Step 9: Once the firmware downloads, click Fix Nowto install it on your Android.

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• Step 10: Type “000000” in the dialog box and click Confirm.

• Step 11: That will start the system reparation, which you can follow on the screen.

• Step 12: Once it finishes, click Doneto complete the system repair.

There are two ways to enter Download Mode: one for Android devices with the Home button and another for those without it.

The steps for entering Download Mode on an Android phone with the Home button are as follows:

• Step 1: Turn off your phone.
• Step 2: Press and hold the Volume Down,Home, and Power buttons simultaneously.
• Step 3: Press the Volume Upbutton to enter Download Mode.

The steps for entering Download Mode on Android devices without the Home button are as follows:

• Step 1: Turn off your phone.
• Step 2: Press and hold the Volume Down, Bixby, andPower buttons simultaneously.
• Step 3: Press the Volume Upbutton to enter Download Mode.

2. Force-Close the App

You can force-close Spotify and open it again to make it work properly. That is an easy fix if your Spotify has developed a bug. If that is the case, follow the next steps:

• Step 1: Try opening Spotify.
• Step 2: If it’s not working, open App Switcher or Recent Apps. Different Android devices open it differently. Thus, you can swipe up from your Home screen, or if you have three buttons at the bottom, press Recent Apps.

• Step 3: Find Spotify in Recent Appsand click X or swipe up over it to force-close it.
• Step 4: Try opening Spotify again.

3. Re-Login to Your Spotify

The Spotify app may be working fine. Maybe you’re having problems with your Spotify account. If so, you can try logging out and logging in again to see if that works. That isn’t a big problem; sometimes Spotify accounts start bugging. You can re-login to your Spotify account by following these steps:

• Step 1: Open Spotify.
• Step 2: Tap Settingsin the upper right corner.

• Step 3: Scroll to the bottom of the settings and tap Log Out.

• Step 4: Tap Log In.

• Step 5: Enter your login credentials.
• Step 6: Tap Loginagain, and you’re in.

4. Restart Your Device

Another way to stop Spotify from crashing can be restarting your Android. The steps may vary slightly depending on the Motorola Moto E13 device, but they’re mostly the same. Follow these steps to restart your device:

• Step 1: Press and hold the Power button(you must press and hold both the Power and Volume Up buttons on a newer Android device).
• Step 2: Tap Restart. That will restart your Android, and you can try opening Spotify again.

5. Set Up Your Time and Date

Another possible reason for your Spotify closing problem could be the incorrect time and date on your Android. That is also an easy fix; you must set it correctly and try opening the app again. Set up your time and date with these steps:

• Step 1: Open Settingson your Android.
• Step 2: Go to Systemor General Management (depending on your Android model).
• Step 3: Go to Date and Time.
• Step 4: Tap Set Dateand set the correct date.

• Step 5: Go to Set Timeand set the right time.

6. Update Your System Software

Your Spotify app might keep crashing because your system is outdated. Try updating it to the latest version to try and fix the crashing problem. The steps for the Android system update are as follows:

• Step 1: Open Settings.

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• Step 2: Go to System or About Phone.

• Step 3: Select System Update.
• Step 4: If there’s an available update, tap

7. Update Your App

If your system is updated, then Spotify might need an update. The app might malfunction if you’re using an older version. Thus, updating the app might solve the Spotify crashing problem. You can update Spotify by following these steps:

• Step 1: Go to the Play Store.

• Step 2: Search and open Spotify in the Play Store.
• Step 3: Tap Update

8. Free up Storage

Spotify can start crashing if your Android’s storage space is at capacity. That can also cause other apps to crash, not only Spotify. Therefore, check the storage space and free up as much as possible. Follow these steps:

• Step 1: Open
• Step 2: Go to Device Maintenance > Storageor go directly to Storage.

• Step 3: Here, you can see how much of your storage space is available and what’s taking up the most space.

• Step 4: Then, you can go ahead and clear as much space as you can.

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9. Reinstall Spotify

There’s another solution if the Spotify app keeps crashing. You can try uninstalling and reinstalling it again on your Android. That will reset the app and might solve your problem. Follow the next steps to reinstall Spotify:

• Step 1: Find the Spotify app on your Android.
• Step 2: Hold the app icon.
• Step 3: Then, press Uninstall.

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• Step 4: Press OK.
• Step 5: Then, open the PlayStore and find Spotify.
• Step 6: Tap Installto reinstall the app again.

• Step 7: Once it installs, log in to test if it’s working.

10. Check if Spotify Is Down

If your Spotify keeps crashing and closing, it might not be your device’s problem. Sometimes, Spotify’s server can be down, and many people face the same issue. If that’s the case, you can check with your friends if their Spotify is working or check online if Spotify is down. To do that, follow these steps:

• Step 1: Open your web browser.
• Step 2: Type “Is Spotify down” in the search bar.

• Step 3: You’ll see several websites that check real-time app servers and if they’re down.

• Step 4: Go to one or two and see what they say. If Spotify is down, you’ll need to wait for them to fix the problem.

11. Clear the Cache

When using different apps and websites, your device caches data from those sources. Since there’s no need to pile up your Spotify cache, you can clear it. Follow these steps:

• Step 1: Open Settings.

• Step 2: Go to Apps.
• Step 3: Find Spotify and tap it.

• Step 4: Tap Storageor Storage usage.

• Step 5: Tap Clear Cache.

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Conclusion

If your Spotify app keeps crashing, several reasons might be behind it. For instance, your storage space might be at capacity, your system might need an update, your phone might have a software bug, or the Spotify server might be down.

We’ve given you 11 solutions to fix the Spotify crashing problem. However, if your system needs repairing, you can try Wondershare Dr.Fone for quick and easy repair. This solution and all others will surely help you fix the crashing problem.