Why Is My Oppo Reno 9A Offline? Troubleshooting Guide | Dr.fone
Why Is My Oppo Reno 9A Offline? Troubleshooting Guide
Ever had your Oppo Reno 9A claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.
In the following sections, we’re diving into the “why is My Oppo Reno 9A offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Oppo Reno 9A. Let’s get started.
Part 1: Why Does My Oppo Reno 9A Say Offline?
When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.
It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:
- Enabling Airplane mode
Why is My Oppo Reno 9A showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Oppo Reno 9A. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.
- Internet connection issues
Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Oppo Reno 9A offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.
- Glitches or bugs
Sometimes, glitches or bugs in Google apps installed on your Oppo Reno 9A can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.
- Firewall restrictions
In some cases, a firewall on your Oppo Reno 9A might be overly restrictive, preventing the Oppo Reno 9A device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.
Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Oppo Reno 9A back online.
Part 2: How To Fix “Phone Offline” With Internet Connection Problem
Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.
Here are some easy solutions to get your connection back.
Solution 1: Change connection to mobile data
Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
- Step 3: Tap Mobile Data to turn it on.
Solution 2: On and off Airplane mode
Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.
How to on and off Airplane mode on Android:
- Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
- Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
- Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.
Solution 3: Reset network settings
Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.
To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.
- Step 1: Open your phone’s Settings > Connection & sharing.
- Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
- Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
- Step 4: Reconnect to your Wi-Fi and check if the issue persists.
Solution 4: Restart your Wi-Fi router
Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.
How to restart your Wi-Fi router:
- Step 1: Locate your Wi-Fi router.
- Step 2: Turn off the router using the power button or unplug it.
- Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
- Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.
These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.
Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection
Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.
In this part, we’ll answer the question “**Why does My Oppo Reno 9A say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.
Solution 1: Clear Google Chrome’s cache and data
Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.
How to clear your browser’s cache and data on Android:
- Step 1: Open the Settings > Apps > Manage Apps.
- Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
- Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
- Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.
Now, restart Google Chrome and check if the offline error persists.
Solution 2: Re-install Google Chrome
If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.
How to re-install Google Chrome:
- Step 1: Visit the Google Play Store and search for Google Chrome.
- Step 2: Tap “Uninstall” to remove the app from your device.
- Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
- Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.
Solution 3: Repair the system to fix the phone showing offline
When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.
With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Oppo Reno 9A offline on Android,” ensuring a smooth and functional Android experience.
Key Features:
- Comprehensive system repair for any devices
- User-friendly interface
- Efficient problem diagnosis
How to use Dr. Fone’s system repair tool:
- Step 1: Open Dr.Fone’s system repair tool
Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Oppo Reno 9A. Choose System Repair and pick Android as your device type.
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- Step 2: Start the repair
Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.
- Step 3: Confirm your device details
The platform will detect your Oppo Reno 9A’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.
- Step 4: Download firmware.
Follow the instructions to put your Oppo Reno 9A into Download Mode. Once in Download Mode, you will start downloading the firmware.
- Step 5: Confirm Installation
Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.
Conclusion
Dealing with the “Phone Offline” hiccup on your Oppo Reno 9A can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.
Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.
Why Does My Oppo Reno 9A Keep Turning Off By Itself? 6 Fixes Are Here
Android users are usually very happy with their smartphones; however, sometimes they do complain about their phones switching off abruptly. This is a weird situation to be in because one moment you are using your phone, and the next moment it suddenly turns itself off, and when you happen to turn it back on, it functions smoothly, but only for a while.
Phones shutting off problem not only disrupts your work but also tests your patience if you are in the middle of executing an important task, playing your favorite game, typing an e-mail/message, or attending a business call, etc.
We often hear Android users ask for solutions for this problem at different forums. If you are one of them and clueless about why My Oppo Reno 9A keeps shutting off, here are ways that can help you.
So the next time you ask, “Why does My Oppo Reno 9A keep shutting off?”, refer to this article and follow the techniques given hereunder.
Part 1: Possible reasons for phone turning off by itself
We understand your trouble when you ask, “Why does My Oppo Reno 9A keep turning off?” thus, here we have four of the possible reasons that might be causing the glitch and help you understand the problem better.
The first one is related to updating the phone’s software or any of the Apps if the download process is interrupted and not duly completed, the phone can act abnormally causing it to switch off at frequent intervals.
Then there are certain Applications that are not supported by the Android software. While using such Apps, the phone may turn off abruptly. This usually happens when you install Apps from unknown sources which are not compatible with Android.
Also, if your battery is low or has become too old, your phone may shut off and not work as smoothly.
Lastly, you can also check if you use a protective cover for your phone. Sometimes, the cover is so tight that it presses the power button continuously turning the phone off.
Now, once you have analyzed the problem, it is easier to move on to the solutions.
Part 2: Check the battery status on Android
If your phone turns off now and then while you are using it and even refuses to start when you press the power button, we suspect that there is a problem with your phone’s battery. Well, Luckily for Android users, there is a test that can be run on the phone to check the battery’s operations and health. Not many users are aware of it, and thus, we have compiled what you need to do the next time you wonder why does My Oppo Reno 9A keeps shutting off itself.
First, open the dialer on your Oppo Reno 9A shown in the screenshot below.
Now dial *#*#4636#*#* just like dialing a usual phone number and wait for the “Battery Info” screen to pop up.
Note: Sometimes, the above-mentioned code may not work. In such cases, try dialing *#*#INFO#*#*. The following screen will appear now.
If the battery looks good as you can see in the screenshot above and everything else seems normal, it means that your battery is healthy and need not be replaced. You may now move on to the next step to cure your device.
Part 3: One-click to fix Android phone keeps turning off
We understand how annoying it is to find your Oppo Reno 9A turning off randomly on its own. So, when the age-old remedies to fix the phone keeps turning off turns futile, you need to go for a reliable tool like Dr.Fone - System Repair (Android) .
Apart from tackling the Android phone keeps turning off the issue, it can also resolve all Android problems. The issues include system update fail, device stuck on logo, unresponsive, or bricked device with a blue screen of death.
Your trouble with ‘why does My Oppo Reno 9A keep shutting off?’ can be resolved easily using Dr.Fone - System Repair (Android). But, before that, you need to ensure that the Android device has been backed up properly to eliminate the risk of data erasing.
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Below are the steps that help easily fix Android device keeps turning off on its own:
Phase 1: Preparing your Oppo Reno 9A and connecting it
Step 1: On your computer, install and launch Dr.Fone. Now, click the ‘System Repair’ button over Dr.Fone window and connect the Android device to your computer.
Step 2: Here, you need to press the ‘Start’ button right after hitting the ‘Android’.
Step 3: Pick your Oppo Reno 9A details over the Oppo Reno 9A device information interface. Click the ‘Next’ button afterward.
Phase 2: Enter ‘Download’ mode to repair and resolve ‘why does My Oppo Reno 9A keep turning off’
Step 1: On your Oppo Reno 9A, go to ‘Download’ mode following the instructions.
For a device with the ‘Home’ button – Turn off the mobile and then hold down the ‘Home’, ’Volume Down’, and ’Power’ buttons together nearly for 10 seconds. Leave them all and then click the ‘Volume Up’ button to get into the ‘Download’ mode.
For a device lacking ‘Home’ button – After switching off the Android mobile, hold down ‘Bixby’, ‘Power’, ‘Volume Down’ key still 10 seconds. Now, un-hold them and tap the ‘Volume Up’ button to enter the ‘Download’ mode.
Step 2: Hitting the ‘Next’ button will start the Android firmware download.
Step 3: Now, Dr.Fone - System Repair (Android) will verify the firmware once downloaded. Within some time the Android system gets repaired.
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Part 4: Update software to the latest version to fix Android phone keeps turning off
Software glitches or outdated operating systems can trigger automatic shutdowns on Android phones. Updating your Oppo Reno 9A’s software version can be an effective solution to fix the issue of the phone repeatedly turning off. Regular software updates provided by the phone manufacturer often include bug fixes, performance improvements, and security patches. These updates can address underlying problems that may be causing the random shutdowns, ensuring a more stable and reliable phone performance.
To update the software on your Oppo Reno 9A, follow these steps:
Go to “Settings” on your Oppo Reno 9A and navigate to the “System” or “Software Update” section (the exact wording may vary depending on your device model and Android version). Look for the option to “Check for updates” to see if any new software updates are available.
Part 5: Cool down your phone to avoid your phone keeps turning off
When a phone overheats, it can trigger an automatic shutdown as a protective mechanism to prevent damage to the Oppo Reno 9A device’s internal components. Overheating occurs when the phone’s internal temperature rises significantly, typically due to excessive heat generated by the processor and other hardware components during intensive tasks or prolonged usage.
To prevent the phone from turning off due to overheating, you can take various measures, such as limiting intensive usage, avoiding direct sunlight and hot environments, and using the phone on hard surfaces to aid heat dissipation.
Part 6: Narrow down the randomly turning off issue in Safe Mode
Starting your phone in Safe Mode is a good way to narrow down whether or not the problem is occurring because of some heavy and incompatible Apps as Safe Mode allows only built-in Apps to function. If you can use your phone in Safe Mode, consider deleting the unnecessary Apps which may be burdening the phone’s processor.
To boot into Safe Mode:
Long press the power button to see the following options on the screen.
Now tap on “Power Off” for about 10 seconds and click “OK” on the message that pops-up as shown below.
Once done, the phone will reboot and you will see “Safe Mode” on the main screen.
That’s all. Well, booting to Safe Mode is easy and it also helps you to identify the real problem.
Part 7: Back up your data and perform a factory reset
Note: You must take a back-up of all your data because once you perform a factory reset on your device, all media, contents, data, and other files are wiped out, including your device settings.
Wondershare Dr.Fone is a great way to back up all your data to prevent it from getting lost after resetting the phone. It works brilliantly as it backs up all data and allows users to retrieve it fully or selectively. You can backup all files from your Android to PC in just a click and restore them later. Try this software for free before purchasing it to understand it’s working better. It does not tamper with your data and only requires you to follow the simple steps given below to backup your Android data:
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To start with, download and run the backup software on the PC.
Once you have the main screen of the software with multiple options that will appear before you, choose the “My Backup” option.
Now connect the Android phone to the PC and make sure that USB debugging is turned on. Then hit “Back Up Now” and wait for the next screen to open.
You will see the file types that will be backed up. Wait for the backup process to complete.
There you go, you have successfully backed up data.
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Now moving on to factory reset your phone:
Simply visit “Settings” on your Oppo Reno 9A by clicking the settings icon as shown below.
And then select the “Backup and Reset” option.
Once selected, tap on “Factory data reset” and then “reset device” as shown in the picture below.
Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again. You can restore the backup data on your Oppo Reno 9A once you factory reset it, again using the Dr.Fone toolkit.
Now for all those of you who are wondering why does My Oppo Reno 9A keeps turning off by itself, please understand that the reasons behind the problem are simple, and so are its fixes. All you need to do is examine the problem carefully and move on to the fixes given in this article. Dr.Fone toolkit Android Data Backup & Restore feature provides an excellent platform for you to store all your data safely on your PC and retrieve it whenever you like so that you can go ahead to solve the error yourself without stressing about data loss.“Why does My Oppo Reno 9A keep shutting off?” might be common questions but can be dealt with ease if you follow the methods explained above.
So, do not hold back, go ahead, and try these tricks. They have helped many and will be useful for you too.
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How to Resolve Oppo Reno 9A Screen Not Working
Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Oppo Reno 9A phones, known for their efficient performance. If your Oppo Reno 9A screen is not working, it can be an exhausting experience.
Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Oppo Reno 9A not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.
Part 1: What Causes Oppo Reno 9A Screen Unresponsive?
Answering what causes Oppo Reno 9A screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Oppo Reno 9A 6T touch screen not working as the basis of your investigation:
1. Touchscreen Calibration
Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.
2. Battery Issue
If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.
3. Corrupted System Files
The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.
4. Conflicting Settings
It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.
Part 2: The Common Solutions to Solve a Oppo Reno 9A Screen Unresponsive
Fixing the Oppo Reno 9Ascreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Oppo Reno 9A screen unresponsive:
Solution 1. Restart the Oppo Reno 9A Phone
As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Oppo Reno 9A not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Oppo Reno 9A device:
Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Oppo Reno 9A device. In some of the Oppo Reno 9A devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Oppo Reno 9A device.
Solution 2. Check the Charging Port and Battery
The issues with the battery of your Oppo Reno 9A 5 can also lead to Oppo Reno 9A not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.
Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.
Solution 3. Contact the Oppo Reno 9A Customer Support
Contacting Oppo Reno 9A customer support can also help resolve the Oppo Reno 9A screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Oppo Reno 9A customer support will help you find the issue and recommend a solution.
It is an excellent option if your Oppo Reno 9A device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.
Solution 4. Wipe the Cache of Your Oppo Reno 9A Device
A common reason for Oppo Reno 9A Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Oppo Reno 9A device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Oppo Reno 9A device:
Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Oppo Reno 9A logo.
Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”
Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.
Solution 5. Reset to Factory Settings
Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Oppo Reno 9A device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Oppo Reno 9A will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Oppo Reno 9A in no time:
Step 1: Launch Settings on your Oppo Reno 9A device and tap “System” to select “Reset Options.”
Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.
Solution 6. Replace the Old Screen with A New Screen
If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.
Part 3: How to Avoid Oppo Reno 9A Screen being Unresponsive?
Protecting your Oppo Reno 9A device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Oppo Reno 9A screen from being unresponsive, here are some tips you can follow:
- ****Regular Updates:****You should always ensure that your Oppo Reno 9A device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
- ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Oppo Reno 9A device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
- ****Delete Unnecessary Apps:****If you have too many apps on your Oppo Reno 9A devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
- ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.
A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.
Conclusion
To sum up this article, it can be said that issues like Oppo Reno 9A not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.
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- Title: Why Is My Oppo Reno 9A Offline? Troubleshooting Guide | Dr.fone
- Author: Ariadne
- Created at : 2024-11-22 21:25:24
- Updated at : 2024-11-30 07:28:30
- Link: https://howto.techidaily.com/why-is-my-oppo-reno-9a-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.