Why Is My Poco C51 Offline? Troubleshooting Guide

Ever had your Poco C51 claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Poco C51 offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Poco C51. Let’s get started.

Part 1: Why Does My Poco C51 Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

1. Enabling Airplane mode

Why is My Poco C51 showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Poco C51. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

2. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Poco C51 offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

3. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Poco C51 can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

4. Firewall restrictions

In some cases, a firewall on your Poco C51 might be overly restrictive, preventing the Poco C51 device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Poco C51 back online.

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Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

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Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
• Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

• Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
• Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
• Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

• Step 1: Open your phone’s Settings > Connection & sharing.
• Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
• Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
• Step 4: Reconnect to your Wi-Fi and check if the issue persists.

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Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

• Step 1: Locate your Wi-Fi router.
• Step 2: Turn off the router using the power button or unplug it.
• Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
• Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

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Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Poco C51 say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

• Step 1: Open the Settings > Apps > Manage Apps.
• Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
• Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
• Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

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Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

• Step 1: Visit the Google Play Store and search for Google Chrome.
• Step 2: Tap “Uninstall” to remove the app from your device.
• Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
• Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Poco C51 offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

• Comprehensive system repair for any devices
• User-friendly interface
• Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

• Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Poco C51. Choose System Repair and pick Android as your device type.

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• Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

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• Step 3: Confirm your device details

The platform will detect your Poco C51’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

• Step 4: Download firmware.

Follow the instructions to put your Poco C51 into Download Mode. Once in Download Mode, you will start downloading the firmware.

• Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Poco C51 can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Full Solutions to Fix Error Code 920 In Google Play on Poco C51

If you are using an Android device, you might have encountered the error code 920 in Google Play Store. This error usually occurs when you are trying to download or update an app from the Google Play Store. The error code 920 can be quite frustrating, as it prevents you from downloading or updating your favorite apps. However, there are several ways to fix this error and get your apps back up and running. In this article, we will show you some of the best solutions to fix error code 920 in Google Play Store on Poco C51.

Trust me, once you face an error it’s frustrating until you find a solution to it. Almost 90 % of the time we search on the internet for an appropriate solution. But finding a legitimate solution can be hard. Most websites just upload only one method to solve an error. And most times that one single method may not be enough for us. And again we are back to Square one trying to figure out what’s wrong and where we screwed up. Most people face an error 920 on play store. It’s frustrating to get the play store error 920.And not everyone knows what the error 920 is. Rest assured, this article will provide you four methods to get rid of the error 920 problems you face and you will not have to depend on any other further sources for finding out what play store error 920 is or find any other method to get rid of the error 920 on play store.

• (i) Re-installing the application
• (ii) Switching off and turning the wifi (cellular data) on
• (iii) Clearing the cache and data of Google Play Store
• (iv) Removing and adding back your Google account

Part 1: What is Error Code 920?

Sometimes people think that they have endangered the fate of humanity because of the error that is being displayed (Just Kidding). Don’t worry you haven’t crashed any server or did any damage to your device but you just gave your device a lot of work. Before you got this error you were downloading a lot of apps right. Well, that’s the exact reason why you came up with this error in the first place. There are various reasons behind this error code 920, however, the prominent ones are –

• a. Too much load on your data connection.
• b. The cache is not cleaned. Thus the connection is getting hampered due to overload.
• c. Network connection is not stable.

There are a lot of Android users out there and the error 920 on play store doesn’t have a unique solution. You’ll have to try out a bunch of them and find out what works for your device. So one of the given four methods below is definitely going to work on your device.

Part 2: 5 Solutions to fix error 920

METHOD 1: Fix Error Code 920 By Android Repair

If you’re writing a lot of data to your device in one go, this can sometimes overload your phone which can cause data corruption. This could have happened if you try the method above and then still encounter the play store error 920.

If this is the case, there’s a solution known as Dr.Fone - System Repair that can help. This is an industry-leading package that has everything you need to get your device running as it should be.

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Easiest Fix to Error Code 920

• Easy operation with no technical knowledge required
• Simple, one-click play store error 920 fix
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• Supports various Poco C51 devices, including the latest Poco C51 S9/S8
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If this is the answer you’re looking for to help you fix your error code 920 problems, here’s a step by step guide on how to use it;

Note: please note that this method may erase all personal data on your device, so make sure you’ve backed up your device before continuing.

Step #1 Head over to the Dr.Fone website and download the Repair software for your Windows computer.

Step #2 Once installed, open the software and select the ‘System Repair’ option from the main menu.

Then connect your Poco C51 using the official cable and select the ‘Android Repair’ option.

Step #3 On the next screen, insert your device information to ensure you’re downloading the correct firmware.

Step #4 Put your phone into Download mode by following the onscreen instructions.

Dr.Fone will now download your firmware and automatically install it onto your device. Your phone will then reset, and you’ll be ready to use it without experiencing that annoying error 920 play store code!

METHOD 2: Re-installing the application

This is the first thing that you want to try before going on to the more advanced one. In fact, this is the first thing I’d recommend you to try if you come up with an Error code 920. Just try this whenever you get any error.

Step 1 - Go to the application that you got the error with.

Step 2 - Open that application download page on the Play store.

Step 3 - Uninstall it or even uninstall all the update (If the error came when you were updating the application).

Step 4 - Now you clear the task manager and try installing it once again. If the play store error 920 doesn’t come then you have solved the problem and now wasn’t that easy. So it’s always best to try this step before doing anything else.

METHOD 3: Switching off and turning the wifi (cellular data) on

This is another basic method in solving the play store error 920. This error comes in when you have given too many tasks to download.

Step 1 - To remove that load Just turn your wifi off and then turn your wifi on (the same goes with your cellular data).

Step 2 - Now after doing this go to your Play Store application and download the application that you were going to download. Now your Play Store Error 920 won’t be bothering you anymore.

METHOD 4: Clearing the cache and data of Google Play Store

This is a little more complicated (complicated as in you will need to do a little more than the previous two methods). What you need to do is clear the cache and clear the data of the play store. This will get rid of the error code 920 the next time you download or update any application from the Google Play store.

Step 1 – Go to settings of your device.

Step 2 – Now find “Applications” option under the settings menu. Here you can find “Google Play Store” option. Open it.

Step 3 – Now, at the bottom, you can find “Clear Cache” option. Tap on it and your all cache will be cleared.

After doing this step clear your task manager (delete all recent applications). Go to play store and resume your download or update.

METHOD 5: Removing and adding back your Google account

It is best if you follow the order of the methods mentioned. Like, try each method in the given order until you get rid of the play store error 920. If you reach here then you truly must be in a desperate position to get rid of this error. The best and guaranteed way is to delete your Google account from your phone. By deleting what is meant here is to temporarily remove your account and the adding it in again. What this does is it kind of resets your play store details and it eradicates the error code 920. To do this you need to

Step 1 - go to Settings of your Mobile.

Step 2- Now, find “Accounts” and then go to “Google Accounts”.

Step 3 - In that section find the account you use for the play store or the account that you were using while the error came in. Once you tap on your specific account you’ll find an option to remove the account. Tap on it.

Step 4 - Now you have successfully removed your account and after that re-add your account. After entering your email id and password and hence adding your account. Go back to the play store and find the application that you were downloading or updating when the error code 920 came in. Now re-install it or update it back again. This time you won’t be faced with the play store error 920.

Again it is best if you follow the methods as illustrated above for removing error code 920 and this might have solved your problem by now. If now, you go for a complete factory reset, do it only at the extreme stage as this will delete all your personal data.

Play Store error 920 is a pretty common error and its solutions are also very easy. Please do ensure that you follow each and every step in sync so that you can get the best result out of these methods and get over with the error code 920 on Google play store.

Home Button Not Working on Poco C51? Here Are Real Fixes

There is no doubt that it is quite frustrating when your device buttons, such as home and back don’t work properly. The reasons can be software as well as hardware issues. If you are wondering whether there is any solution to fix this problem, then you’ve come to the right place. Firstly, yes some methods can probably help you to come out of this issue. Here, in this guide, we have covered various solutions you can try to resolve the “home button not working Android” problem no matter whether it is due to software or hardware reason.

Part 1: 4 Common Measures to Fix Home Button Not Working Android

Here, we are going to mention four common methods that you can try to resolve the home button problem on your Poco C51 with ease.

1.1 One click to fix Android Home Button Not Working

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When it comes to the home button not working Poco C51 problem, the most common reason is the unknown system issues. In such a scenario, the best solution is using Dr.Fone - System Repair (Android) software to repair your Android system to normal in one click. This tool is powerful enough to resolve various Android issues within a few minutes.

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• The tool can help you to fix the Android operating system in a wide range of scenarios.
• It is compatible with all Poco C51 devices.
• There is no need for technical skills to use the software.
• The software comes with a high success rate for fixing the Android system.
• It provides easy steps to resolve Android issues.

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To learn how to fix home button not working problem, download and install the Dr.Fone - System Repair (Android) software on your computer, follow the below step-by-step guide:

Step 1: To begin with the process, launch the software on your computer and select the “System Repair” option from the software main window.

Step 2: Thereafter, connect your Poco C51 to the computer using a USB cable and select the “Android Repair” tab from the left menu.

Step 3: Next, you will navigate to a device information page where you have to provide your device information.

Step 4: After that, the software will download the appropriate firmware to repair your Android system.

Step 5: After downloading the firmware, the software will start the repair process. Wait for a few seconds, the problem should get fixed and your phone will get back to its normal state.

1.2 Force Restart your Android

Whenever you encounter with Android virtual soft keys, not working problem, the first thing you should try is to force restart your phone . If the problem is due to a software issue, then it can be probably fixed by simply force restarting your Android.

Here are simple steps on how to force restart on Android:

Step 1: To begin with, press and hold the power button and either volume up or down button at the same time until your device screen goes off.

Step 2: Next, press the power button for a few moments to force restart your device.

1.3 Restore Factory Settings

If force restarting won’t help you to fix the problem you are facing, it’s time to reset your Poco C51 to factory settings. The factory reset on an Android device will erase all of your phone settings, third-party apps, user data, and other app data to restore your device to its original manufacturer condition or settings. It means that this can bring back your device to its normal state.

To learn how to restore factory settings, follow the below steps:

Step 1: Go to your ‘Settings” and then, go to “System”>” Advanced”>” Reset options”.

Step 2: Next, tap on “Erase all data”>” Reset phone” to factory reset on your phone. Here, you may need to enter the password or pin or pattern.

Once you are done with the above steps, restart your phone and restore your data and this might be fixed the problem for you. If not, then try the next solution.

1.4 Update Android Firmware

It might be the case that your Android firmware is not updated and that’s why you are experiencing the home button not working Android problem. Sometimes, not updating your Android firmware can cause various issues and problems while using your device. So, you should update it, and here are steps on how to do it:

Step 1: Open the Settings and then, go to “About device”. Next, click “System updates”.

Step 2: After that, click “Check for updates” and if updates are available, then download and install it to update your Android version.

Part 2: What if the Home Button fails due to hardware reasons?

When your Android home and back button not working because of hardware reasons, you can’t get the problem resolved by simply rebooting your device. In such cases, you have to use alternative apps to replace the home button.

2.1 Simple Control app

The Simple Control app is the first and foremost solution to fix the Android home button not working issue. With the help of this app, you can fix many soft keys of your device. It is specially designed for Android users facing trouble using home, volume, back, and camera buttons. Plus, the app utilizes Accessibility service, but it doesn’t get access to your sensitive and personal information.

Pros:

• It can easily replace broken and failed buttons.
• The app is quite easy to use.

Cons:

• It is not as much efficient as other similar apps available out there.

URL: https://play.google.com/store/apps/details?id=ace.jun.simplecontrol&hl=en_US

2.2 Button Savior app

Button Savior app is one of the ultimate apps that can help you to fix the Android home button not working problem with ease. For this app, root and no root versions are available on the Google Play store. To fix the Home button not working issue, no root version is the right one. But, if you want to fix the Back button or other buttons, then you need to go for the root version.

Pros:

• It comes with a root as well as no root version.
• The app is powerful enough to fix a wide range of buttons.
• It shows information regarding the date and time and battery.

Cons:

• The root version of the app can cause data loss.

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2.3 Navigation Bar (Back, Home, Recent Button) app

Navigation Bar app is another great solution to fix the home button not responding problem. It can replace broken and failed button for users who are facing difficulty using navigation bar panel or buttons not working properly. The app offers numerous features, and it is easy to use.

Pros:

• It offers many colors to make an incredible navigation bar.
• The app provides 15 themes for customization.
• It comes with the ability to change the size of the navigation bar.

Cons:

• Sometimes, the navigation bar stopped working.
• It comes with ads.

URL: https://play.google.com/store/apps/details?id=nu.nav.bar

2.4 Home Button app

Home button app is another remarkable solution to replace broken and failed home buttons for users having trouble while using buttons. With this app, it is quite easy to press or even long press on the home button as assistive touch.

Pros:

• You can change the button of color using the app.
• With the help of it, you can set a vibrate setting on touch.
• It provides support for many press actions, such as home, back, power menu, etc.

Cons:

• It doesn’t come with a lot of features, unlike other apps.
• Sometimes, it shuts down automatically.

URL: https://play.google.com/store/apps/details?id=nu.home.button

2.5 Multi-action Home Button app

Is your Android physical home button is broken or dead? If yes, then the Multi-action Home Button app can help you to fix it with ease. With the help of it, you can create a button in centre-bottom of your device screen, and you can also add numerous actions to that button.

Pros:

• It provides various actions with the button.
• It is very simple and easy to use.

Cons:

• The app’s very useful feature comes with its pro version.

URL: https://play.google.com/store/apps/details?id=com.home.button.bottom

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Conclusion

Hopefully, the methods covered in this post helps you to fix Android home and back button not working problem for you. If it is a system issue, then the best thing you can do is to take advantage of Dr.Fone - System Repair (Android) software. It can surely help you to fix your Android system to normal within a few minutes.