Why Is My Realme 11 Pro+ Offline? Troubleshooting Guide

Ever had your Realme 11 Pro+ claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Realme 11 Pro+ offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Realme 11 Pro+. Let’s get started.

Part 1: Why Does My Realme 11 Pro+ Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

Enabling Airplane mode

Why is My Realme 11 Pro+ showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Realme 11 Pro+. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Realme 11 Pro+ offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Realme 11 Pro+ can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

Firewall restrictions

In some cases, a firewall on your Realme 11 Pro+ might be overly restrictive, preventing the Realme 11 Pro+ device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Realme 11 Pro+ back online.

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
Step 3: Tap Mobile Data to turn it on.

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

Step 1: Open your phone’s Settings > Connection & sharing.
Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

Step 1: Locate your Wi-Fi router.
Step 2: Turn off the router using the power button or unplug it.
Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Realme 11 Pro+ say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

Step 1: Open the Settings > Apps > Manage Apps.
Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

Step 1: Visit the Google Play Store and search for Google Chrome.
Step 2: Tap “Uninstall” to remove the app from your device.
Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Realme 11 Pro+ offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

Comprehensive system repair for any devices
User-friendly interface
Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Realme 11 Pro+. Choose System Repair and pick Android as your device type.

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Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Step 3: Confirm your device details

The platform will detect your Realme 11 Pro+’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Step 4: Download firmware.

Follow the instructions to put your Realme 11 Pro+ into Download Mode. Once in Download Mode, you will start downloading the firmware.

Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Conclusion

Dealing with the “Phone Offline” hiccup on your Realme 11 Pro+ can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

9 Solutions to Fix Process System Isn’t Responding Error on Realme 11 Pro+

The “Process system isn’t responding” is a common error that occurs in almost every kind of Android device. Even though most Android smartphone manufacturers have taken a huge leap in the last few years, the operating system still suffers from a few pitfalls. The process system isn’t responding Android is one of those errors that have been reported plenty of times. I definitely understand encountering the ‘Process System Isn’t Responding’ error on your Realme 11 Pro+ can be frustrating.

However, there are several straightforward methods to resolve this issue. This article will provide a step-by-step guide on how to fix the problem and restore your device to normal functionality.

Before solving any Android system issues, try this Android backup software to take a full backup, in case any data loss happens.

Part 1: Reasons for process system isn’t responding error

There could be plenty of reasons for getting the process system is not responding in Android.

Software Glitch: Android systems may experience temporary glitches due to factors like memory management issues, conflicts between apps or services, or system updates.
Insufficient System Resources: Low system storage is another reason for getting the error. If you have too many apps on your phone, then it might take a toll on its memory and generate the “process system isn’t responding” prompt.
Third-Party Apps: Users have also complained that they receive the “Android process system is not responding” error after installing a new app. If you have installed an app from a source other than Google Play Store, then the chances are that you can get this error. Though, even after installing an app from Play Store, there is a bleak probability of facing this issue as well.
Outdated Software: Using outdated apps, particularly system apps or critical components, may lead to compatibility issues with the latest Android version.
System Updates: Most of the time, it happens whenever a device is restarted after updating its Android version. Your device could have undergone a bad update or might have had an unsupported driver. This can result in the occurrence of process system not responding issue.
Corrupt Cache Files: Corrupted cache files can lead to conflicts and result in error.
Overclocking or Modifications: Rooting or modifying the Android device, or applying overclocking settings, can lead to instability and the process system not responding error.
Hardware Issues: Rarely, hardware problems like failing components can interfere with the proper functioning of the system.

No matter what the cause is, there are plenty of ways to overcome this issue. We have listed a handful of them in this post.

Part 2: How to Fix Android Process Not Responding? 8 Fixes

When this error occurs, it can disrupt the normal operation of the Realme 11 Pro+ device, causing apps to freeze or crash. Fortunately, there are several effective methods to address this problem.

Fix 1: Restart your device

This is one of the easiest ways to resolve the process system not responding error. If you are getting this error on your phone, then try to manually restart your device. The way to restart your phone might differ from one device to another. Mostly, it can be done by long-pressing the power button. This will provide different power options. Tap on the “Reboot” one to restart your phone.

If it won’t work, then long press the Power and Volume up buttons at the same time until the screen goes off. Afterward, use the power button again to turn it on.

Fix 2: Reset App Preferences

Sometimes the apps interfere with the Realme 11 Pro+ device’s settings because they were given permission to access specific functions. It is recommended to allow the asked permission precisely because some suspicious apps can also steal your sensitive data. Here are the straightforward instructions you need to follow to reset the app preferences:

Proceed to the “Apps and Notifications” settings from the Settings app. Next, tap the “See All Apps” option and access the “Three Dots” menu. Here select the “Reset App Preferences” option and confirm the process from the confirmation pop-up.

Fix 3: Free Up Space to Make Sure Android Have Enough Internal Memory

In case the Android internal memory is completely filled, it will slow down the processing speed of the Realme 11 Pro+ device. Internal memory is vital for the Realme 11 Pro+ device to run all the background apps or the process required by the OS to run the Realme 11 Pro+ device efficiently. You can follow these steps to free up some space on your Realme 11 Pro+:

Step 1: Open the Settings app on your Realme 11 Pro+ and access the “Battery and Device Care” option by scrolling down. Next, tap on the “Three Dots” from the top right corner and choose the “Storage Booster” feature.

Step 2: Following this, you can select the data you want to remove from the internal memory. Your device will show the space it will free up for you, and you can press the “Free Up” button to free up the storage.

Fix 4: Enter Safe Mode to Uninstall Suspicious Apps

This issue can also occur if you have installed an app from the Google Play Store with a very low rating or an APK. Unlike Apple App Store, anyone can easily upload their mobile apps on Play Store, so it is important to check the app’s credibility before installing it. Following are the simplified instructions to enter the safe mode and delete all suspicious applications:

Press and hold the “Power” button of your Android and press and hold the “Power Off” option to access the “Safe Mode” feature. Afterward, confirm to enter the safe mode and remove all the suspicious apps from the Realme 11 Pro+ device. You can do this by holding on to the app and selecting the “Uninstall” option from the pop-up options.

Fix 5: Update All Apps on your Device

Updating the apps is crucial for any Android device to work with high efficiency and performance. Apps are developed to make the users’ daily tasks easy to execute. However, there might be some negligence in the development, which can leave some bugs in the app. These bugs are fixed with time by releasing the new version of the app. To update your Android app, proceed with the following step-by-step instructions:

Step 1: Locate the Play Store from the Android home screen and access it. Then, tap the “Profile” icon from the top right corner and proceed to the “Manage apps and devices” option. Afterward, you can check how many app updates are available from the “Updates available” option. To update the apps, you will have to go inside this option.

Step 2: You can tap on the “Update All” button if you want to update all the apps one by one. Otherwise, you can press the “Update” option adjacent to each app name to update the frequently used ones.

Fix 6: Check the SD card

If you are still getting the process system isn’t responding to Android error, then chances are that there could be an issue with your SD card. Firstly, check if your SD card is working fine or not. If it is corrupted, then get another memory card for your phone. Also, it should have a prominent amount of free storage. You might be facing this issue if the SD card has limited free space.

Also, if you are storing apps on the SD card, then your phone might encounter the process isn’t responding issue whenever you run a respective app. Therefore, you should move apps from your SD card to the phone’s internal memory. To do this, go to your phone’s Settings > Application Manager and select any app. If the app is stored on the SD card, then you will get an option of “Move to devise storage”. Just tap on it and manually move every app to your device storage.

Fix 7: One click to fix the process system isn’t responding error

If all the above tricks don’t get your device out of the process system not responding state, then there may be some system issues on your Android. In this case, an Android repair can successfully fix issues like process system isn’t responding.

Note: Android repair may wipe out existing Android data. Back up your Android data before going on.

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Follow the easy steps below to fix process system isn’t responding error:

1. Download and install the Dr.Fone tool. Then select “System Repair” from the main window.

2. Connect your Realme 11 Pro+ to the PC. After the Realme 11 Pro+ device is detected, select the “Android” tab.

3. Select and confirm the correct device details of your Android. Then boot your Realme 11 Pro+ in download mode and proceed.

4. Download the firmware and click “Fix Now”.

5. After a while, your Android will be repaired with the “process system isn’t responding” error fixed.

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Fix 8: Factory reset Android

It is always considered the most used way to factory reset your phone in order to resolve the process system not responding error. Though, this should be your last resort, as it will wipe off your device’s data entirely. Even if you are performing a factory reset, make sure that you back up your data by using a reliable tool like Wondershare Dr.Fone .

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If your phone is functioning, then you can easily factory reset it by visiting Settings > General > Backup & Restore and selecting the option of “Factory Data Reset”. Your device will display a warning regarding all the data files that would be lost or un-synced. Just tap on the “Reset” button to factory reset your device.

If your device is not functioning or locked, then you can perform the factory reset operation by putting your phone into Recovery mode. Most of the time, it can be done by pressing the Power and Volume up button simultaneously for at least 10 seconds. Though, the key combinations might change from one device to another.

After entering the Recovery mode, go to the “wipe data/factory reset” option using the Volume up and down button. Use the Power button to make a selection. If you get an additional message, then select the “yes – delete all data” option. When it is done, you can simply reboot your device.

Fix 9: Unroot the Realme 11 Pro+ device

It has been further discovered that the process system isn’t responding error is more common in rooted devices. Therefore, if you also have a rooted Android device, then you can choose to unroot it in order to fix this issue. There are different ways to unroot an Android device. One of the easiest ways to do it is by using the SuperSU app.

You can always download either SuperSU or SuperSU Pro app from its website here . Simply install it on our device and launch it whenever you wish to unroot it. Visit its “Settings” tab and select the option of “Full unroot”.

This will generate a warning message regarding all the repercussions of the unrooting process. Just tap on “Continue” to initiate the process.

If you are using an older version of Android, then you might get another pop-up to restore boot images. Simply make the desired selection and start the process. After a while, your device would be restarted the usual way, and it would be unrooted. Most probably, this will resolve the process system isn’t responding error as well.

Now that you know different ways to fix the process system not responding error, you can easily overcome this issue and make the most out of your device. Simply start with the easy fixes, and if they don’t work, then take extreme measures like unrooting your device or restoring it to factory setting. Also, make sure to back up your data before taking any extreme measures.

How to Fix the Soft Bricked Realme 11 Pro+?

Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.

A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the Realme 11 Pro+ device. This issue is observed within most Android phones because users have a tendency to tamper with the Realme 11 Pro+ device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the Realme 11 Pro+ device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.

If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.

Read on to find out more.

Part 1: What is the difference between soft brick and hard brick?

To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.

A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.

hard bricked v/s soft bricked

Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.

Part 2: Stuck at the Boot Loop

This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.

Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.

It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.

Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:

Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.

If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.

Part 3: Booting straight into recovery mode

If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.

To flash a new ROM:

Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.

Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.

In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.

Once at the recovery mode, select “Install Zip from SD Card” from the options.

Scroll down using the volume key and use the power key to select the downloaded ROM.

This might take a few minutes of your time, but once the process is complete, reboot your phone.

Hopefully, your bricked phone will not boot normally and work smoothly.

Part 4: Booting straight into Bootloader

If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.

Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.

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Why Is My Realme 11 Pro+ Offline? Troubleshooting Guide | Dr.fone