Why Is My Realme 11X 5G Offline? Troubleshooting Guide | Dr.fone

Why Is My Realme 11X 5G Offline? Troubleshooting Guide | Dr.fone

Ariadne Lv13

Why Is My Realme 11X 5G Offline? Troubleshooting Guide

Ever had your Realme 11X 5G claim it’s offline, leaving you scratching your head about where it went wrong? We get it; it’s confusing. That’s why this article is here to untangle the mystery.

In the following sections, we’re diving into the “why is My Realme 11X 5G offline” dilemma that many Android users face. We’ll break down the possible reasons behind this common issue and guide you through simple steps on how to fix it. By the end of the article, you’ll be able to get back to smooth internet surfing on your Realme 11X 5G. Let’s get started.

Part 1: Why Does My Realme 11X 5G Say Offline?

When you encounter the “offline” error message, it can disrupt your usual smartphone activities. Suddenly, you find yourself unable to browse the internet, send or receive emails, or stay connected through instant messages.

It’s a frustrating scenario, but let’s break down the potential reasons why your phone might be displaying this offline status:

  1. Enabling Airplane mode

Why is My Realme 11X 5G showing offline? Well, one common culprit behind the “offline” message is the accidental activation of Airplane Mode on your Realme 11X 5G. When Airplane Mode is enabled, it disconnects your phone from all wireless networks, rendering it unable to connect to the internet or cellular networks.

  1. Internet connection issues

Fluctuations in your signal strength or unexpected data loss can also be the culprit behind the “Why is My Realme 11X 5G offline?” problem. Android devices rely on stable internet connections, and disruptions, whether temporary or prolonged, can lead to this error.

  1. Glitches or bugs

Sometimes, glitches or bugs in Google apps installed on your Realme 11X 5G can mislead it into thinking it’s offline. Google Play Services or other related applications may encounter issues, causing the phone to display an “offline” message.

  1. Firewall restrictions

In some cases, a firewall on your Realme 11X 5G might be overly restrictive, preventing the Realme 11X 5G device from establishing a connection to the internet. This security measure, intended to protect your device, can sometimes go overboard and disrupt normal online functionality.

Now, you have understood the potential causes as the first step toward resolving the issue. Next, we’ll guide you through the process of troubleshooting and getting your Realme 11X 5G back online.

Phone offline on Android

Part 2: How To Fix “Phone Offline” With Internet Connection Problem

Now that we’ve figured out why your phone says it’s offline, let’s tackle the issue head-on. If you’re facing problems like downloads that won’t start, Google Play stuck on “Loading…,” or web pages refusing to load, chances are it’s an internet connection issue causing the problem.

Here are some easy solutions to get your connection back.

Solution 1: Change connection to mobile data

Switching to mobile data can be a quick fix if your Wi-Fi is acting up. It ensures a change in your connection source and might resolve the “Phone offline” issue. Follow these easy steps to change your connection to mobile data:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Tap the Wi-Fi icon to turn off the Wi-Fi connection.
  • Step 3: Tap Mobile Data to turn it on.

Change connection to mobile data

Solution 2: On and off Airplane mode

Airplane Mode can sometimes cause connectivity confusion. Turning it off and on essentially resets your phone’s wireless connections, which might resolve the offline issue.

How to on and off Airplane mode on Android:

  • Step 1: Swipe down from the top of your screen to access the Quick Settings menu.
  • Step 2: Look for the Airplane Mode icon and tap the icon to turn on Airplane Mode.
  • Step 3: Wait a few seconds, then tap it again to turn off the Airplane Mode. Now, check if your phone is now online.

On and off the Airplane mode

Solution 3: Reset network settings

Resetting network settings can help eliminate any configuration glitches that might be causing the phone offline problem. It’s like giving your phone’s connection settings a fresh start.

To reset your network settings, the steps may differ depending on the phone model you are using. However, you can generally do so by looking for the “Network” settings.

  • Step 1: Open your phone’s Settings > Connection & sharing.
  • Step 2: Find and select “Reset Wi-Fi, mobile networks, and Bluetooth.”
  • Step 3: Tap “Reset Settings” and confirm the action and allow your phone to reset.
  • Step 4: Reconnect to your Wi-Fi and check if the issue persists.

Reset the network settings on Android

Solution 4: Restart your Wi-Fi router

Sometimes, the problem might not be with your phone but rather with the Wi-Fi router. Restarting it can refresh the connection and potentially resolve the connectivity problem.

How to restart your Wi-Fi router:

  • Step 1: Locate your Wi-Fi router.
  • Step 2: Turn off the router using the power button or unplug it.
  • Step 3: Wait for about 10–15 seconds before plugging the router back in or turning it on.
  • Step 4: Allow the router to restart and establish a connection. Then, check if your phone still shows the “Phone Offline” message.

These solutions should cover the most common connectivity issues. If the problem persists, we’ll explore further steps in the following sections.

Part 3: How To Fix “Phone Offline” Despite Having an Internet Connection

Ever found it odd to receive the frustrating offline error message when you’re sure your internet connection is up and running? If you’ve double-checked your internet connection and your phone still says it’s offline, the issue may lie within your browser, apps, or device settings.

In this part, we’ll answer the question “**Why does My Realme 11X 5G say offline android?**” despite a seemingly functional internet connection. Then, let’s see other solutions on how to get your device back to its online, fully functional self.

Solution 1: Clear Google Chrome’s cache and data

Sometimes, the answer to “Why is my Android phone offline” can be attributed to a buildup of corrupted or outdated data in your browser’s cache. Clearing the cache and data for Google Chrome can resolve this issue, allowing for a fresh start and potentially eliminating the offline status.

How to clear your browser’s cache and data on Android:

  • Step 1: Open the Settings > Apps > Manage Apps.
  • Step 2: Locate and tap “Google Chrome” or your preferred browser in the list of installed apps.
  • Step 3: Tap “Storage” and select “Clear Cache” to remove temporary files.
  • Step 4: Choose “Clear Data” to delete app data. Confirm the action if prompted.

Now, restart Google Chrome and check if the offline error persists.

Clear Google Chrome’s cache and data

Solution 2: Re-install Google Chrome

If clearing the cache and data didn’t solve the offline issue, reinstalling Google Chrome can be the next step. A fresh installation can eliminate any underlying glitches or corrupted files that might be causing the persistent offline status.

How to re-install Google Chrome:

  • Step 1: Visit the Google Play Store and search for Google Chrome.
  • Step 2: Tap “Uninstall” to remove the app from your device.
  • Step 3: Wait until it has finished uninstalling your app. Then, tap “Install” to start reinstalling the app.
  • Step 4: Once the installation is complete, open Google Chrome and check if the offline error persists while browsing.

Re-install Google Chrome on Google Play Store

Solution 3: Repair the system to fix the phone showing offline

When persistent offline issues seem deeply rooted in your device’s system, a comprehensive system repair may be the solution. Wondershare Dr. Fone’s system repair tool is designed to address a range of system problems, providing a reliable way to fix any problem you have with your phone.

With Dr. Fone’s system repair tool, you can diagnose and resolve “Why is My Realme 11X 5G offline on Android,” ensuring a smooth and functional Android experience.

Key Features:

  • Comprehensive system repair for any devices
  • User-friendly interface
  • Efficient problem diagnosis

How to use Dr. Fone’s system repair tool:

  • Step 1: Open Dr.Fone’s system repair tool

Start by launching Wondershare Dr.Fone on your computer. Go to the Toolbox section and connect your Realme 11X 5G. Choose System Repair and pick Android as your device type.

Open Dr.Fone System Repair tool

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  • Step 2: Start the repair

Click Start on the new screen to kick off the repair. Since you’re dealing with an offline connection issue on Android, select System Damage.

Select the problem and begin the repair

  • Step 3: Confirm your device details

The platform will detect your Realme 11X 5G’s brand. Confirm the Name, Model, Country, and Carrier. If your device is unlocked, choose OPEN in the Carrier section. Agree to the warning, click Next, and proceed with the repair.

Confirm your Realme 11X 5G’s details

  • Step 4: Download firmware.

Follow the instructions to put your Realme 11X 5G into Download Mode. Once in Download Mode, you will start downloading the firmware.

Activate Download mode to download the firmware

  • Step 5: Confirm Installation

Remember, the repair may erase data. It’s advisable to back up your data first before starting the repair. Enter “000000” to confirm the repair process, shown by a progress bar. Click Done once it is completed and see if your Android is back online.

Confirm the repair process

Conclusion

Dealing with the “Phone Offline” hiccup on your Realme 11X 5G can be a real headache. But fear not – we’ve covered a range of solutions to get you back online smoothly. From troubleshooting internet connection problems to addressing browser and app-related glitches, the solutions provided in this guide are designed to cater to a variety of scenarios. If you find it troublesome to try solutions one by one, then we recommend using Dr.Fone directly which is a full toolkit for your phone and can help resolve most device glitches one-off.

Remember, technology can sometimes be tricky. But with patience and the right guidance, you can overcome these challenges.

Realme 11X 5G Stuck on Screen – Finding Solutions For Stuck on Boot

The market has embraced Realme 11X 5G for being the pioneers in the industry. Although the company lacked in providing explicit smartphones, they were still able to catch up with the race. Realme 11X 5G C31, known to provide durability of the next level, is taking up the latest shelves of Realme 11X 5G smartphones. Although the company promises reliability, there are several problems involving such smartphones.

One prominent solution stated by Realme 11X 5G users involves the screen stuck in the boot. If your Realme 11X 5G is stuck on the “Realme 11X 5G” screen for no particular reason, you will have to read this article. As this article tackles all reasons involving the problem, it comes up with the necessary solutions. These solutions will help Realme 11X 5G users find solutions for their stuck screens on the boot.

Part 1: What Causes Realme 11X 5G Screen Stuck on Boot?

Has your Realme 11X 5G recently been stuck on the boot loop screen? If it is happening or has happened to you, there are some reasons that you need to be aware of. Having an overview of the causes of Realme 11X 5G being stuck on the Android One screen can help you redirect yourself toward to right solution. Go through the list of all causes and find more about the issue involving screens stuck on boot in Realme 11X 5G smartphones:

  • The Device is Damped in Liquid

It is entirely possible that your Realme 11X 5G smartphone is immersed in water. With a smartphone dipped in liquid, the Realme 11X 5G device can turn useless. If you have tried starting it again, it won’t run and might get stuck on the boot.

  • Soft-Bricked Device

There are multiple conditions where your Realme 11X 5G smartphone can get soft-bricked. It majorly happens when a particular function in the Realme 11X 5G device stops working. To counter the problem, it is essential that you can get your device stuck on the boot screen.

  • Outdated Device

If the equipment wears out after a certain time, there is a need to have it changed. With such obsolete models of Realme 11X 5G, you will surely face issues like a screen stuck on the boot. Smartphone equipment cannot be revamped, and you will have to go for newer options.

  • Software Update Required

A software update on your Realme 11X 5G smartphone might be causing issues with the screen stuck on the boot. The best way to get rid of this problem is to update your system software to the latest version.

Part 2: 5 Solutions To Solve Realme 11X 5G Screen Stuck on Boot

Do you seek to resolve the problem of the Realme 11X 5G Plus stuck on the Android One screen? There are specific techniques that can be tried as a remedy. These solutions are tried and recommended by experts. Go through the details provided below to solve the issues with your stuck Realme 11X 5G screen.

Solution 1: Force Restart Realme 11X 5G

The first and most proclaimed technique to refresh Realme 11X 5G devices under such a problem is to force restart them. If the Realme 11X 5G device is stuck, you will have to perform this process by pressing the “Power” and “Volume Up” keys for 15 seconds. Continue holding the buttons until the Realme 11X 5G device vibrates or restarts by showing the screen again.

force restart nokia

Solution 2: Leave the Phone For a While To Drain Its Battery

A conventional way to solve the issue of a stuck screen in Realme 11X 5G is to leave the phone in its position. As you let its battery drain out, the phone will turn off, and you can activate the Realme 11X 5G device again by charging it.

Once you restart it this way, all the procedures will initiate again, and the Realme 11X 5G device will be as good as new. Draining the battery has given you the leverage to regain control over the Realme 11X 5G device again.

Solution 3: Check For Updates on Realme 11X 5G Smartphones

Another quick remedy to try on your Realme 11X 5G smartphones involves updating their software. If there is any prevailing software update to install on the smartphone, you will have to check and update it by following the steps guided below:

Step 1: Open the “Settings” of your Realme 11X 5G smartphone and continue to the “System” section in the list of options. You will have to access the “Advanced” options in the “System” menu.

choose the system option

Step 2: As you lead to the advanced options, look for “System update” in the provided options. Look for the “Check for update” button. This will check if your Realme 11X 5G needs any software updates or not.

tap on check for update

Solution 4: Using Wondershare Dr.Fone

One of the finest options available to perform is using a third-party platform that promises smooth operability. Wondershare Dr.Fone is a platform designed to provide such smartphones another life to survive. Its unique functionality repairs all the issues with a smartphone and makes it as good as a new one.

If your Realme 11X 5G Plus is stuck on the Android One screen, this platform is the ultimate solution for you. With the support of the latest devices and software versions, Dr.Fone – System Repair (Android) offers the best results. To know how to repair your Realme 11X 5G smartphone with the help of this tool, look through the steps featured next:

Step 1: Open Dr.Fone and Select System Repair

As you launch Dr.Fone after downloading it on your computer, continue to the “System Repair” option. You will have to start by connecting the Android device to the computer through a USB cable. Select “Android Repair” from the options available and continue to the following options.

choose the system repair tool

Step 2: Define Device Information and Confirm

You will be directed to the Realme 11X 5G device information screen, where you must define the identification parameters of the Realme 11X 5G device. Select the brand, name, model, country, and carrier details for proper system recovery. On clicking “Next,” you will receive a warning where you will have to type the number “000000” to proceed with the method.

add the nokia phone details

Step 3: Put Your Realme 11X 5G in Download Mode

Following this, you will have to put your Realme 11X 5G in Download Mode. For that, you need to follow the steps according to the condition of the Realme 11X 5G device:

  • For Devices with Home Button:

Power off your Android and continue to press and hold the “Volume Down,” “Home,” and “Power” buttons for a few seconds. After holding them for almost 10 seconds, release and press the “Volume Up” button to enter the mode.

  • For Devices without Home Button:

Turn off the Android device and hold the “Volume Down,” “Bixby,” and “Power” buttons simultaneously for a few seconds. On releasing the buttons, press the “Volume Up” button to enter Download Mode.

activate the download mode

Step 4: Start Downloading and Verify Firmware

To proceed, tap the “Next” button to download the firmware. As you verify the firmware, the repairing process starts on your Realme 11X 5G device.

repairing the nokia phone

Solution 5: Contact the Customer Service Center of Realme 11X 5G

If the issue of the Realme 11X 5G stuck on the “Realme 11X 5G” screen continues, you will have to contact the Realme 11X 5G device’s customer support. With no proper method left for the Realme 11X 5G device, the only effective technique is to visit the authorized store for Realme 11X 5G smartphones and claim the issue with the Realme 11X 5G device. In this way, you might receive or get a fully repaired device with no additional charges if the Realme 11X 5G smartphone is under warranty.

Part 3: How to Avoid Realme 11X 5G Screen Stuck on Boot?

What if you come to know that you can avoid the Realme 11X 5G screen stuck-on boot problem? There are a set of tips and tricks that you can follow to explain how to prevent such an issue in the first place. Follow these tips to learn more about saving your Realme 11X 5G from such miserable conditions:

1. Protect from Malware

The first thing to protect your Realme 11X 5G smartphone from getting stuck on the boot is to keep it safe from unauthorized and malicious data. The best thing to keep a device secure is to follow all security protocols and avoid bypassing them. If you try downloading something not authorized by the Play Store itself, for instance, an APK, it can make your device vulnerable to malware.

2. Keep Your Device Updated

If you feel frustrated by issues like Realme 11X 5G being stuck on the Android One screen, the best thing to avoid such a problem is to keep your device updated at all costs. Whenever there is an update on your Realme 11X 5G smartphone, make sure to install it on time and properly. Do not leave updates uninstalled for no reason, as they can hinder the Realme 11X 5G device’s speed and performance.

3. Do Not Fool Around with System Files

Changing or modifying system files can be fatal for smartphones. Thus, to keep your Realme 11X 5G safe, you need to keep your hands away from such important files. Modifying a single file can make your device useless or put you in situations like a Realme 11X 5G smartphone stuck on the boot. For that, the best tip is to keep yourself out of engagement.

4. Use Wondershare Dr.Fone To Manage All Data With Ease

As you have observed, the power of Dr.Fone can be a perfect phone manager for you at all times. While providing system repair services, it can also help you manage your device’s data and other statuses. Thus, consider keeping Dr.Fone close to your device and its operations. In this way, you will be able to have complete control over all types of data present in the Realme 11X 5G smartphone.

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Conclusion

With that, this brings the article on Realme 11X 5G smartphones to a conclusion. If you are still facing issues with your Realme 11X 5G stuck on the “Realme 11X 5G” screen, this article is the perfect solution for your problem.

With all the provided methods, we do hope that you will be able to restore the status of your Realme 11X 5G smartphone and make it functional. For the finest results, you have also discovered Dr.Fone – System Repair (Android) as the best solution for repairing such devices.

Super Easy Ways To Deal with Realme 11X 5G Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Realme 11X 5G cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Realme 11X 5G smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Realme 11X 5G touchscreen, which may be challenging.

Some common issues might arise for Realme 11X 5G phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Realme 11X 5G Screen to be unresponsive?

The screen on your Realme 11X 5G phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Realme 11X 5G device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Realme 11X 5G smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Realme 11X 5G 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Realme 11X 5G device itself

Screens on Realme 11X 5G devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Realme 11X 5G device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Realme 11X 5G 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Realme 11X 5G device unusable.

The common solutions to solve a Realme 11X 5G Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Realme 11X 5G phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Realme 11X 5G stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

restart your phone

Giving your Realme 11X 5G a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Realme 11X 5G device.

Solution 2: Check your charging port and battery

xiaomi battery and charger

If the battery of your Realme 11X 5G is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

  1. Charge your phone.
  2. Leave it for about an hour.
  3. Come back to check. Turn your phone on.
  4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

xiaomi contact customer service

Let’s assume you’ve applied every possible course of action. For example, your Realme 11X 5G 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Realme 11X 5G is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

full screen options

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

factory reset on android

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

  1. Press the power button until the phone shuts down
  2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
  3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
  4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

dr fone system repair

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Realme 11X 5G screen unresponsive?

Users may take several precautions to avoid the Realme 11X 5G screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Realme 11X 5G phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Realme 11X 5G device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Realme 11X 5G smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Realme 11X 5G smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Realme 11X 5G phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.


  • Title: Why Is My Realme 11X 5G Offline? Troubleshooting Guide | Dr.fone
  • Author: Ariadne
  • Created at : 2024-03-18 20:55:57
  • Updated at : 2024-03-21 11:19:32
  • Link: https://howto.techidaily.com/why-is-my-realme-11x-5g-offline-troubleshooting-guide-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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